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Rydges Darwin Airport Resort

1 Henry Wrigley Dr, Darwin, Northern Territory 0812, Australia
Hotel amenities
1 room 1 adult
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Rydges Darwin Airport Resort
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305 Reviews from our TripAdvisor Community

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Sydney Australia
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

It's nice to have a resort style hotel at the airport. When we stayed here though the pool area needed a good clean. The room we had was like a port cabin, which was very comfortable, but not inspiring. If you stay here there is a walk at the back of the resort that follows the creek along, which is... More 

Helpful?
Thank ShineSydneyAustralia
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

On arrival we were given one complimentary drink voucher nice gesture but there was four of us staying. At least one for each adult and soda for kids would have been more thiughtful. The room; old and tired, noisy air con unit outside room which we heard all night. The automatic slamming of the next door room was painful. Three... More 

Helpful?
Thank hottuna68
JustinBoydell, Manager at Rydges Darwin Airport Resort, responded to this review

Thank you for your feedback regarding your stay at Rydges Darwin Airport Resort. Please accept my apologies for the issues you encountered during your stay. It looks as though there are some things we need to work on. I have passed on your feedback regarding the staff to the F&B supervisor and the Front office Manager. They will discuss your... More 

Travelers are raving about these Darwin hotels

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here late December for 1 night. Was given a room near the large pool. The room was spacious clean and very comfortable. With a kitchenette, sitting area, meals area bedroom and large bathroom. Checkin and checkout were both pleasant. The hotel's Chinese restaurant also hit the spot after a long day.

Helpful?
Thank Rob D
JustinBoydell, Manager at Rydges Darwin Airport Resort, responded to this review

Thank you Rob for your feedback from your stay. I was pleased to read you enjoyed your stay at the Resort and the Chinese Restaurant at the Hotel. I hope to see you again soon for a future stay. Kind Regards Michael Sharp More 

Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked this Resort for a work stay for 9 nights in January 2016. The room was ok for the price nothing special. Was highly disappointed with Tahlee's customer service on check out who messed up my booking and bullied me into paying another $94 on check out even though my booking was paid in full before arrival by my employer.... More 

Helpful?
1 Thank MissyMoo2984
JustinBoydell, General Manager at Rydges Darwin Airport Resort, responded to this review

Good Morning MissyMoo2984, Thank you for your review and bringing this matter to my attention. Firstly please accept my sincere apologies for the inconvenience that this has caused you upon check out and in following up. I have followed up with my Front Office Manager and Tahlee as I think if there was a reference back to the booking paperwork... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I am getting tired of paying for spa rooms that have spas that don't work in them. I was here on the 4/12/15 in a spa room. The spa does not work. I report to reception on check out for maintenance to fix. We check in today 17/1/16 and are given the same room. Guess what the spa does not... More 

Helpful?
Thank Mikeedarwin
JustinBoydell, Manager at Rydges Darwin Airport Resort, responded to this review

Thank you for taking the time to post your comments regarding your stay at Rydges Darwin Airport Resort. This is extremely disappointing to read and I wish to pass on my apologies for this continuing to occur. I have asked the maintenance and housekeeping teams to check all the spa's in the resort to ensure they are in a working... More 

Sydney, Australia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This 'resort' is walking distance from the airport, through a pleasant garden of natives. It's a bit dark at night, but safe enough. If you are worried, ask for a pick up by the courtesy bus, though I wasn't offered this option, just told I could walk from the arrivals section of the airport. Upon arrival at reception, there were... More 

Helpful?
Thank eurotraveller04
JustinBoydell, Manager at Rydges Darwin Airport Resort, responded to this review

Thank you for posting your comments from your stay. I was pleased to read that you found the Resorts location suited your needs as it’s close to the airport and great for those late and early flights. It was strange to read that you were not offered the shuttle, do you remember who said to walk? There is a clear... More 

Katherine, Northern Territory, Australia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

With a four a.m flight I booked a family room at this resort. We paid $164. The room smelt of stale cigarettes and was quite hot. We checked aircon filters and they were choked up. Once we cleaned them the air con was fine. The staff offered to change our room due to the smell however with only half a... More 

Helpful?
Thank Dani F
JustinBoydell, Manager at Rydges Darwin Airport Resort, responded to this review

Thank you Dani for your comments regarding your stay at Rydges Darwin Airport Resort. As you may understand, the Air Con units get a good work out up here and are maintained regularly including filters being cleaned every three months. I have e-mailed our Air Con Service Contractors to get a log on the last time this room was serviced.... More 

Mandurah, Australia
Level Contributor
142 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had lunch and drinks here with friends. Average service, the others had finished their meals before I enquired where mine was. It turned out that my order had not been put in and I hadn't been charged for it either. They then rushed it through for me and didn't charge me. My meal, a pizza, was great. Unfortunately, the others... More 

Helpful?
Thank PeterJT46
JustinBoydell, Manager at Rydges Darwin Airport Resort, responded to this review

Thank you for your comments regarding your dining experience at Rydges Darwin Airport Resort. From reading your comments it appears that this was a human error and I was pleased that they were quick to rectify the issue. I have passed on your comments about the Hamburger to the Executive Chef who will check the product and discuss with the... More 

darwin
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So disappointed :( The gardens and whole property are looking really tired. The family room we had for the three of us was not cleaned properly. There were used cotton buds and 2 pair of mens underwear behind a table, and food and other things on the floor. And HUGE cockroaches!! The furniture had not been moved to clean. The... More 

Helpful?
Thank Mandy C
Brisbane Region, Australia
2 reviews
1 of 5 stars Reviewed January 4, 2016

No good experiences...all bad.The shower floor and walls are very dirty. The every day cleaning of rooms just doesn't happen every day and when it does because of the time allotted only half a cleaning job is done.I normally stay for 3weeks over the Christmas period and occasionally during the year but will be looking for alternate accomodation from now... More 

Helpful?
Thank lyn442016
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