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DoubleTree by Hilton Hotel Darwin

4.0 of 5
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122 The Esplanade, Darwin, Northern Territory 0800, Australia
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DoubleTree by Hilton Hotel Darwin
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Ranked #11 of 37 Hotels in Darwin
A recent review
4 of 5 stars Reviewed October 23, 2013
Kevin K Kialla, Australia
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Darwin
See the most recent reviews
Kialla, Australia
1 review
4 of 5 stars Reviewed October 23, 2013

Great hotel in a great location, beautiful views of harbour and good for the business traveller. Very friendly and helpful staff. The pool area and restaurant have a real tropical amenity. Would recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Kevin K Thank you for your post on your recent visit to our hotel. I am glad that you enjoyed your stay with us and the service that the team extended to you. Thanks again and we hope to see you when you next visit the Top End. Remember to go to doubletree.com for our best rates guaranteed. Kind... More 

Darwin, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

Everything was great!Staff were so friendly and helpful!The cookies were great!Meals were lovely!Poll nice and clean!We have a special needs baby in our care and the staff were amazing with him! SO we will be back real soon thank you.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear gayleen24 I am so pleased that you had such a great stay at our hotel. Thank you for your kind words about our team, they do a fantastic job and I am happy that you enjoyed your interactions with them. We look forward to welcoming you back to the DoubleTree by Hilton Darwin one day soon. Kind Regards Carey... More 

Karratha, Australia
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 21, 2013 via mobile

Booked this hotel as a Wotif mystery deal as we were only overnighting in Darwin. I was originally pleased to discover it was a Hilton branded property as I have always enjoyed their hotels in the past. Unfortunately this is not a Hilton standard hotel. The bedroom area is ok but the bathroom is horrible, dated and dirty with mould... More 

Was this review helpful? Yes 3
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Angela R Thank you for your comments and I am sorry that your stay was not what you had hoped for. Our new bathroom prototype has just been reviewed and I am pleased to advise that the start of our bathrooms renovations will commence shortly. Thank you once again. Please do not hesitate to reach out to me personally... More 

Darwin, Australia
2 reviews
5 of 5 stars Reviewed October 15, 2013

I have been staying with this hotel for well over two years on my trips to town, as I live remote from Darwin. I have never once had a bad experience the staff are always very welcoming, Nathan and his team on reception are great, its like coming back to family. Yes the property has a little bit of age... More 

Review collected in partnership with DoubleTree by Hilton

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Thank you for your post Jason Y and for being such a loyal guest to our hotel. It is always pleasing when a guest takes the time to recognise our team. Nathan and the Front Desk team do a great job and it is fantastic to see them recognised in a public forum such as Trip Advisor. Thanks again Jason,... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2013

I was looking forward to a 6 day break in Darwin and thought the Doubletree in Darwin would be amongst the best. Disappointing to say the least. Average, average, average. Facilites in the room were minimal, service in the restaurants, they tried. Location is excellent. Place needs a facelift.

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Dennis215 Thank you for your comments in regards to your recent stay with us. I apologise that your stay was not what you were hoping for. Your opinion does matter to us and I have shared your commetns with the team so we can improve. Once again sincere apologies that you left with a less than positive impression, your... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 11, 2013

Room great but corridors dark/ carpets old - could do with a refurbishment/ repaint. Pool area great in afternoons - shady in PM - very relaxing on the sun beds provided. Pool a bit cold though. Hotel internet expensive but free internet available in lobby.

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear kiwiwelsh Thank you for your post and I am glad that you enjoyed your stay with us. We will be looking to make some changes in our corridors in the new year to make them brighter. Thank you once again and we hope to see you again on your next trip to Darwin. Kind Regards Carey Osborne More 

Fairfax, Virginia
Top Contributor
56 reviews 56 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 9, 2013

There are two Doubletree hotels side by side on the Esplanade in Darwin, which is a little confusing to start with. We are Hilton Honors member and have stayed at dozens of different Hilton hotels but this one was the sparest we've ever stayed at. No coffee maker,not even a notepad or pen. The breakfast was good if expensive -... More 

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Lindatee Thank you for your comments on your recent stay with us. The coffee maker program is normally only in our hotels in the Americas and is not in any of our hotels in Australasia. There should have been a note pad and pen in your room and I apologise for this housekeeping oversight. I hope that you enjoyed... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed October 9, 2013

Just right, in the heart of the city of Darwin. A great hotel. Plenty of parking. Clean comfortable & spacious rooms. Staff were always smiling and helpful. A walk away from parks, restaurants & shopping.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Maurice P Thank you for your comments and it is pleasing to see that you enjoyed your stay at our hotel. It is always pleasing to read such positive feedback about our team - thank you !! Maurice, we do hope to see you once again when you next visit Darwin. Remember to make your next reservation through DoubleTree.com... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

Excellent hotel,great location as easy access to the city and locations of interest.was extremely clean and comfortable, friendly staff and very helpful, yummy breakfast, we had a very pleasant stay, would stay again, recommended!

Was this review helpful? Yes 1
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Jennifer P I am pleased that you really enjoyed your time with us at DoubleTree by Hilton Darwin. Our Wake Up breakfast by DoubleTree by Hilton is a gerat way to start the day. Thank you for taking the time to recognise our great team. We do hope to see you again one day soon. To access our best... More 

Sydney, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2013

Make sure you specify for a room overlooking the harbour, the view is incredible at sunset and to watch the passing boats from the. Juilet balcony. Perhaps needs a refit as looking a little tired but after all, this hotel did survive Tracy. After paying over $300 a night, to be asked for another 20+ dollarsfor wifi in the room... More 

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Barina61 Thank you for taking the time to post your comments in regards to your recent stay with us. The views are amazing at sunset from our Harbour View rooms. We do offer compliementray WiFi access in our lobby for all of our guests and our HHonors Diamond and Gold guests do receive complimentary access throughout the property. Thank... More 

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