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DoubleTree by Hilton Hotel Darwin

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122 The Esplanade, Darwin, Northern Territory 0800, Australia
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DoubleTree by Hilton Hotel Darwin
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784 Reviews from our TripAdvisor Community

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Adelaide, Australia
2 helpful votes
4 of 5 stars Reviewed yesterday NEW

As a frequent visitor to Darwin - I enjoy the stays at Hilton. I am treated with care and always looked after. The rooms and amenities are excellent and can not be faulted. The staff are helpful and extend every courtesy to me and my visiting clients.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Murray M
Perth, Australia
2 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for 3 nights on business. Rooms are large and comfortable but daily cleaning of rooms is only Adequate with rubbish still left in the bins and empty bottles left on the benches. Restaurant and bar are average if that. Whilst these were major issues, there are much better hotels in Darwin for the same price if... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Con G
Limassol, Cyprus
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here in the wet season for work for a few weeks. The hotel is in decent shape and had all I needed for work. The staff was very helpful and friendly with any request I had but this being said I had a few complaints: 1. Laundry prices in Australia from what I found is extremely expensive compared... More 

Helpful?
Thank Nate B
Darwin, Australia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was very satisfied with my recent two night stay. The reception staff seem quite long staying which is nice for returning guests ..always pleasant greeting and conversation. Rooms with the beautiful harbour view are most desirable. The specials during the wet season are much appreciated and represent great value. Thank you for an enjoyable stay.

Helpful?
2 Thank meandering2014
Melbourne, Australia
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second stay in this hotel and again we were very happy with the room, the service and the pool. Our room overlooked the harbour. It was clean and large enough for the three of us. The pool was clean and so refreshing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
4 Thank Suzanne B
1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

I'm honestly not a very fussy person. I have stayed at the hotel 3 nights in a row and each night I have received sub par service and terrible meals. Accommodation is fine. Service has been the worst. I was told to wait tonight and that I world be seen soon. After half an hour I went in and asked... More 

Helpful?
Thank Ben F
Level Contributor
304 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice welcome and friendly and helpful staff in reception. Hotel is a bit odd, and not a typical Hilton group hotel. Breakfast was good. We were awoken several times in the night by people shouting and making a disturbance, we were on 4th Floor, in room 408, but the noise travels up through the 'atrium' in reception. Noisy at 2.00am... More 

Helpful?
Thank MaryBarryJackdon
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Thank you for your review of our sister hotel, DoubleTree by Hilton Esplanade Darwin MaryBarry-Jackdon I do apologise tthe lack of consideration displayed from our other guests in regards to the noise levels. Generally speaking, we do not have issues around this. We do perform property walks reguarly throughout the night, and unfortunately on this occasion, the noise appears to... More 

West Malling, United Kingdom
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had to challenge to get our Hilton honours and was not put on the Hilton honours floor. We had to argue to get bath robes etc. The laundry room was not opened until we asked for. If you did not ask you did not get. That said the room a sea view was okay and comfortable. The reception staff... More 

Helpful?
Thank Kevin R
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Thank you for your review Kevin R. I am very disappointed to learn of your recent experience with us. We pride ourselves on the level of service that we extend to our guests and it appears that we have struggled a little on this occasion. I do apologise for any inconvenience or frustration that this may have caused you. We... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A stay at the Double Tree by Hilton was as expected from a respected global brand, comfortable and relaxing, aided by an efficient, friendly and attentive staff. The room was comfortable, quiet and clean, my only criticism would be the pointless balcony with standing room only. Food in the restaurant, that overlooks the pool, was very good with a moderate... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
5 Thank Adrian C
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Thank you for your review Adrian C The team and I are delighted that your stay with us was such an enjoyable one across all aspects of your stay including Poolside Restaurant. We hope to be able to welcome you back to us on your next trip to the Top End. Kind Regards Carey Osborne More 

Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was clean and organised. But it did not provide ice bucket for 4 hours despite 3 personal visit to reception counter amid re-assurance of it coming "soon". Welcome cookies were fantastic. Nevertheless, staff was friendly.

Helpful?
1 Thank JTam2004
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear JTam2004 Thank you for your review and I am very disapointed to learn that the team did not act upon your request for an ice delivery and that you had to request this on numerous occasions which most defintley should not be the case. I trust the rest of your stay was an enjoyable one and we do hope... More 

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