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All 38 Darwin hotels

DoubleTree by Hilton Hotel Darwin

4.0 of 5 Hotel   |   122 The Esplanade, Darwin, Northern Territory 0800, Australia
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DoubleTree by Hilton Hotel Darwin
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Ranked #11 of 38 Hotels in Darwin
A recent review
5 of 5 stars reviewed 3 days ago
Cassey D
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599 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived in the pouring rain and the recption staff were amazing offering towels to dry off and warm chocolate chip cookies that were devine! Breakfast in the morning by the pool was lush, the room had ample space and clean. Great value for money

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Cassie D It is great to see that we delivered across the hotel during your recent visit with us. I will be certain to pass on your comments to the team. I am sure that they will be delighted that your stay with us was such an enjoyable one. Once again, thank you and we do hope to see... More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great service with the staff always smiling and willing to help. The cookie on arrival was a little cheesy to start but sure was welcome an hour or so later, much appreciated. Fantastic location close to everything.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Michael O Thank you for your comments and it is great to see that your stay with us was a pleasant one. Our cookies are certainly delicious and while the concept is still relatively novel being a newer brand in the market place, they symbolise a special act of kindness and a piece of home to our weary travellers... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff are always friendly, the rooms clean and beds are comfortable. The negative with this hotel is the gym. This hotel could really use some new gym equipment. The gym equipment is old and some of the machines are not even working. There is only a few weights offered most of them below 10 kgs. This hotel should really invest... More 

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Matt X Thank you for your comments and I am pleased to see that you found the team to be friendly and were also happy with your guest room experience. Thank you once again and we do hope to see you when you next visit Darwin. Kind Regards Carey More 

darwin, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel with beautiful welcoming staff, nothing was too much trouble and they went out of their way to make our stay enjoyable and fun. I stayed here with my 3 children for a treat and the staff were just lovely, most places shy away from having kids stay, and even thought my kids were having a... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 5
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Thank you for your review Jacinta B and I am delighted that your family enjoyed their weekend away with us. It appears that you enjoyed all that our hotel had to offer and in particular the service from the team. Once again, thank you. The team and I look forward to being your home away from home again soon. Kind... More 

Mooloolaba, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent location on Esplanade. Some rooms overlook harbour. Easy open air parking. Check in experience was disappointing as we had to wait 3 hours for our room. When finally available, we had been upgraded due to lengthy sitting around waiting.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Michael S Thank you for your comments and please accept my sincere apologies for your arrival experience. I do hope that you enjoyed your upgraded room and trust that the remainder of your stay was an enjoyable one. We do hope that you choose to stay with us once again on your next visit to the Top End. Kind... More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Although a tired exterior belies its age, the staff generally try hard to please, but sometimes fall short with communication issues. Phones didn't work properly in wet weather and I've seen three star motor inns that have more impressive pool areas. Bathrooms are pleasant and very modern, but not spacious, and carpets also look old and dated. Balcony areas may... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Corey W Thank you for your comments. I am sorry to hear that your stay with us did not deliver to your expectations. We were struck by lightening which did impact our phone system, which I am pleased to advise that the final rectification works have now been completed. Our Juliette balconies are designed to allow a door to... More 

Singapore, Singapore
1 review
1 of 5 stars Reviewed 2 weeks ago

This facility is not at par with Hilton Standards, I believe. Phones didn't work throughout the stay. It is pain to come down everytime to communicate with the hotel staff for any requests. It doesn't help to communicate with colleagues who were on same business trip staying in same hotel or elsewhere around. Ongoing painting job in the hotel. Hotel... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear Ranganayakulu P Thank you for your feedback and I do apologise for your lack lustre stay with us. A lightening strike to the hotel unfortunately has caused some issues with our phone system and the final rectification of these remaining issues will be completed this coming Monday. The last part of our corridor refurbishment has been completed that the... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I checked in for a 3 week stay phone not working 2 weeks, forgot my wake up call once, TV not working 2 weeks and I was ready to switch. The staff recognised this was unacceptable and pulled the stops to make the rest of my stay comfortable switching my room and offering complimentary wine and internet for the rest... More 

Was this review helpful? Yes 2
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear stephen O I apologise for the issues that you encountered during your time with us. Unfortunately a direct lightening strike resulted in some of our services being impacted and we have had to wait on delivery of parts in order to rectify the issues. On a positive note, I am pleased that our team made things right for you... More 

Melbourne, Australia
Top Contributor
60 reviews 60 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I arrived at check in which was fine and reasonably fast. After checking in, I decided to go to grab some dinner.....it was about 5:00pm, and there were no staff in the poolside bar/restaurant....after about 10 minutes I eventually got the attention of the chef (still no service staff). I ordered a burger which was awful....the bun was stale and... More 

Was this review helpful? Yes 3
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Dear shanemelb1968 Thank you for your comments and I apologise that the experience that we offered you was not to the level that it should have been. Your comments have been shared with our management team for their immediate attention and action, as your experience was certainly not an acceptable one and we have obviously failed to deliver across a... More 

Holt, Norfolk
Top Contributor
162 reviews 162 reviews
80 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Once you work out there are two hotels by Double Tree Hilton next to each other and end up at the right one its okay. The rooms are expensive for what you get. Hotel prices are premium because of all the oil and gas companies who seem to book rooms for their staff and don't mind paying top dollar. Good... More 

Was this review helpful? Yes 4
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review

Thank you for your review Fotofinder. I am pleased to read that you enjoyed your stay with us. We wish you safe travels and hope to see you again at a Hilton Worldwide hotel one day soon. Kind Regards Carey Osborne More 

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Additional Information about DoubleTree by Hilton Hotel Darwin

Address: 122 The Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Location: Australia > Northern Territory > Top End > Darwin
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Darwin 4*
Number of rooms: 184
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Hotel Style:
#7 Luxury Hotel in Darwin

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