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Hilton Darwin

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32 Mitchell Street, Darwin, Northern Territory 0800, Australia
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Hilton Darwin
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915 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recently had a 5 night stay in Darwin at the Hilton for Davis Cup. We found the rooms to be quiet, clean and comfortable. The hotel was full to capacity but that didn't seem to affect us. The hotel was well positioned in town and easy walking distance to restaurants, the waterfront, supermarket, shops and public transport.

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Darwin, Australia
1 review
3 of 5 stars Reviewed 1 week ago NEW

When I made the reservation over the phone. I said that I would pay cash for the room on arrival. She said that arrangement is fine to do and she would just need my credit card details to hold the room. All I need to do on arrival is to pay the 'Locals rate' of$179 plus $100 for bond. On... More 

Review collected in partnership with Hilton Hotels & Resorts

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HHA3004, General Manager at Hilton Darwin, responded to this review

Dear Sade A Thank you for taking the time to post a review on Trip Advisor. We appreciate your feedback. Please note our normal credit policy for cash paying guests is full payment of the room charge and a $100 deposit for incidentals per room. In your case you had 3 rooms and the deposit conditions were relaxed to a... More 

London
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Nice rooms and nice staff but the wifi is appalling and would negate a future stay here. If you advertise free wifi either provide it or provide an upgrade option which works at a decent speed. I run my own business and need to be online even on holiday and I simply can't work in a hotel with a 0.5mbs... More 

Was this review helpful? Yes 1
HHA3004, General Manager at Hilton Darwin, responded to this review

Dear Andrew W Thank you for taking the time to post a review on Trip Advisor. I was pleased to read that you enjoyed your stay with us. I noted your comment about the WIFI and will have the speed looked into by our IT team. Please note if you join Hhonors for future stays and book direct with the... More 

Adelaide, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed for a week in this hotel. We booked a suite on level 17 which included access to the Executive lounge with breakfast and evening canapés and drinks. Our room was spacious and clean but sparsely furnished but we did have a nice view of the harbour. There was nobody in attendance at the front door when we arrived... More 

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HHA3004, General Manager at Hilton Darwin, responded to this review

Dear Murray N 17 Thank you for taking the time to post a detailed review on Trip Advisor. We appreciate all your feedback and will review with the team here at the hotel. Particularly focussing on the arrival experience which was not as it should have been in your case. Thank you for your comments and look forward to welcoming... More 

Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a night in a suite on the 20th floor, view was very good overlooking the harbour. A little disappointed in the restaurant located in the lobby area, so consider options. Room was comfortable but was noisy, bathroom was excellent and clean.

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HHA3004, General Manager at Hilton Darwin, responded to this review

Dear Classik H Thank you for taking the time to post a review on Trip Advisor. We appreciate your feedback and look forward to welcoming you back on a future occasion. Kind regards Martin More 

Sydney Olympic Park, Australia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Built in 1986 this Hilton was a great stay. Everything you expected. My only criticism's were; Shower pressure was very dismal. It also took a while for the hot water to come through being on the 17th floor. Secondly the internet speed was quite slow for the premium price you pay for unlimited internet. I'd stay here again, rooms are... More 

Was this review helpful? Yes 2
HHA3004, General Manager at Hilton Darwin, responded to this review

Dear Jason C Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your stay with us and we appreciate your positive comments. I have noted your points about the Internet and Hot water and will address this. Thank you for letting me know and we look forward to... More 

Darwin, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

check In advertised as 2pm. arrived at 3.15 and room not ready. waited in reception till 3.15pm then complained to reception. Was given access to executive lounge and waited until 5.15 till room was ready. room was a DISGRACE. mould in shower. bed looked like someone had sleep in it, king pillow cases on queen pillows. filth in air con... More 

Review collected in partnership with Hilton Hotels & Resorts

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HHA3004, General Manager at Hilton Darwin, responded to this review

Dear Neville G Thank you for taking the time to post a review on Trip Advisor. I was sorry to read that your experience was not as it should have been. I have addressed the points you have raised with the team here to ensure we rectify any training needs. I hope we have another opportunity to welcome you back... More 

Melbourne, Australia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have been an HHonors member for a while, and usually stay in Hilton Hotels. I have stayed in the Hilton Doubletree hotels in Darwin a number of times before and these have been good stays. This hotel is a rebadge the original Crowne Plaza. The rooms were ok, the view of the Harbour is good. The hotel is also... More 

Was this review helpful? Yes 1
HHA3004, General Manager at Hilton Darwin, responded to this review

Dear RPT -35 Thank you for taking the time to post a review on Trip Advisor. Clearly not a great experience in the Restaurant last night. We have already reviewed and made changes to ensure it does not happen again. In the teams defence it was an unexpectedly busy night however that is not an excuse and we will learn... More 

Perth, Australia
Level Contributor
175 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the Hilton is excellent - within a short walking distance to myriad restaurants and local attractions/activities. The Waterfront locality, in particular, is close by. The hotel has the usual facilities that you would expect from a Hilton. Front of house staff are in the main very helpful and friendly. The kitchen is also very accommodating of special... More 

Was this review helpful? Yes 1
HHA3004, General Manager at Hilton Darwin, responded to this review

Dear JP-6014 Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your stay with us. We appreciate your feedback and we look forward to welcoming you back on another occasion. Kind regards Martin More 

Adelaide, Australia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton in Darwin for a work trip. Staff at the front desk was very professional and helpful. The hotel is close to lots of restaurants and bars in the city centre. The rooms were large and the bed was really comfortable. The bathroom had a good sized shower with great water pressure. Only a small amount... More 

Was this review helpful? Yes
HHA3004, General Manager at Hilton Darwin, responded to this review

Dear po-purri Thank you for taking the time to post a review on Trip Advisor. I was delighted to read that you enjoyed your stay with us. For your future consideration if you join our complimentary Hhonors programme you will receive free unlimited internet and if you book direct with Hilton you can enjoy this benefit straight away. Thank you... More 

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