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All 36 Darwin hotels

Novotel Darwin Atrium

4.5 of 5 Hotel   |   100 The Esplanade, Darwin, Northern Territory 0800, Australia
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Novotel Darwin Atrium
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Ranked #15 of 36 hotels in Darwin
A recent review
4 of 5 stars reviewed 2 days ago
Kalpram Jabiru, Australia
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738 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

Based here while travelling the Nt. Location is excellent . Hotel is in desperate need of a refurb. Pool area is small and unattractive. No gym on site . Like a 1990s step back in time . Bonus is that car parking is free. Room service was average to day the least.

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Ajay V, General Manager at Novotel Darwin Atrium, responded to this review

Dear Julian H, Thanks for your feedback and choosing to stay at the Novotel Darwin for your 9 night stay, firstly please accept my sincerest apologies for the inconvenience caused due to not having an onsite Gym, we do have an excellent working relationship with the offsite gym which not only provides standard gym equipment but as Hotel guests you... More

Northants, UK
Top Contributor
92 reviews 92 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 3 times over 2 weeks, totalling 7 nights... reception and bar staff were all very good (and small maintenance niggles were fixed fast). The management team seemed very strong. In a city with a reputation for some poor service, Novotel does a good job. The hotel is a little tired but rooms are a good size with... More

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Ajay V, General Manager at Novotel Darwin Atrium, responded to this review

Dear Jacky P, Greatly appreciate your feedback and I am glad that you had a memorable holiday with us. I am very proud especially with the feedback regarding staff engagement and will definitely share your comments with the team. From the team here at the Novotel we would love the opportunity to welcome you back at the Hotel in the... More

Broome, Australia
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

I was pretty disappointed overall with my stay at the Novotel. Generally speaking when you check in to anywhere they will give you a run down of their facilities, what time they serve breakfast etc.. These guys didn't. The man at reception did not even give direction to where my room was located. He turned to answer the phone and... More

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Ajay V, General Manager at Novotel Darwin Atrium, responded to this review

Dear TillyMillican, Thanks for your feedback and I would like to extend my sincerest apologies for your stay at the Novotel. As you can read from the previous comments we are very proud of the service standards we provide and it is disappointing to hear that we did not deliver to your expectations, please allow me to express my sincerest... More

Kaitaia. NZ
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there 3 nights & it was a very good experience. Rooms were large & clean, staff friendly & the location was excellent, right across from the Esplanade & the sea. The restaurant there served great meals, breakfast, lunch & dinner & there was also a really good bar & lounge area. I would recommend this place to others.

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Ajay V, General Manager at Novotel Darwin Atrium, responded to this review

Dear delton486, Greatly appreciate your feedback and the kind words regarding the staff engagement and the quality of the room and the Food & Beverage offerings. Comments like yours make me very proud and serve as an encouragement as we continuously try to improve our guest experience. Hope you had a great holiday in Darwin and look forward to welcoming... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was travelling with a work colleague and we tried to have a beer in the bar at 5:30pm which proved impossible due to the fact that they had some group having a meeting in the bar area. In actual fact they took over the whole of reception, the bar and the dining area due to the fact that about... More

Review collected in partnership with Accorhotels.com

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Ajay V, General Manager at Novotel Darwin Atrium, responded to this review

Dear Quintus 63, Thank you for taking the time to tell us about your experience at the Novotel Atrium Darwin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do understand the inconvenience caused due to the meeting and can rest assure that we will be suggesting the use... More

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great Service, from the check in to the check out. Reception are friendly and are willing to assist. The facilities are great, and it was great to see that the hotel participated in the earth hour.. Would definitely would stay again. Home away from home :-)

Review collected in partnership with Accorhotels.com

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Ajay V, General Manager at Novotel Darwin Atrium, responded to this review

Dear J C, I am very proud to receive such a positive feedback regarding the staff engagement especially your kind comments about the reception team. We do take our commitment to sustainability initiatives very seriously and its very comforting to read that you appreciated our efforts over the Earth Hour. We hope to welcome you back at the Hotel in... More

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Additional Information about Novotel Darwin Atrium

Also Known As:
Novotel Darwin Atrium Hotel Darwin
Novotel Darwin Atrium Hotel
Accor Darwin Atrium
Novotel Darwin
Darwin Novotel
Address: 100 The Esplanade, Darwin, Northern Territory 0800, Australia
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Beach Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 36 hotels in Darwin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Darwin Atrium 4.5*
Official Description (provided by the hotel):
The Novotel Darwin Atrium is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel Atrium features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more   less 
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