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BEST WESTERN Darwin Airport Gateway Motel

#7 of 37 Hotels in Darwin
Certificate of Excellence
4.0 of 5
Hotel website
225 McMillans Road, Darwin, Northern Territory 0810, Australia
BEST WESTERN Darwin Airport Gateway Motel
Best prices for: 1 room 1 guest
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Ranked #7 of 37 Hotels in Darwin
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
wendyY4019CV Sydney, Australia
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167 reviews from our community

Traveler rating
    47
    78
    35
    4
    3
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21
64
27
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Sydney, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very friedly and helpful staff ,close to the airport , close to dinning next door, good breakfast reasonable price. Pool nice to relax , free shuttle was great, nothing was any too much trouble. I would recomend this Motel as a Gateway to a holiday or returning.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We were staying at the motel between an early evening flight into Darwin and a red eye flight out of Darwin so only intended to freshen up and lie down for short time. On entering the room we noted one of the beds had a few bugs on the sheets but after lying down on both beds, we started to... More 

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Was this review helpful? Yes 1
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear NZMarue, Firstly we would like to thank you for leaving a review after your short stay with us. We're sorry to hear about the insects, and the inconvenience this caused. Unfortunately insects are a common occurrence during the wet season in Darwin. We do encourage our guests to always keep the doors and windows closed to avoid insects coming... More 

Katherine
1 review
4 of 5 stars Reviewed 1 week ago

No improvements on what was experienced - service and room was of a very good standard. Having the breakfast service is a good addition as well. Location was very good as our workshop was being held at Malak which was a 5 minute drive from the hotel

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear clarea923 , Thank you for leaving us a great review on your stay with us. Thank you for commenting on our service and our rooms. We're pleased to hear you you enjoyed our breakfast service and also the convenience of the location. Thank you once again for your feedback, which we very much appreciate. We hope to have you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Recently visited Best Western Airport Hotel, stayed for 3 nights but wanted to stay more. Found staff very friendly. efficient & helpful.The room was very clean neat & tidy, smelled fresh with the linen clean & changed fresh daily. Small kitchenette area provided free tea & coffee making facilities with a well stocked fridge & mini bar. Bathroom was again... More 

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Frank B, Thank you for your time in leaving us an excellent review and sharing your comments based on your recent stay with us. Thank you for highlighting our friendly staff, we are glad they made you feel welcome. And we are also pleased to hear you enjoyed our clean rooms and stocked mini bar as well as all... More 

Cairns, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent service lovely couple very friendly & helpful location fantastic courtesy bus derive which is free to pick up and drop you off highly recommend this place bistro next door food there cheap and was ok

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Sue P, Thank you for leaving us a great review based on your recent stay at our property. Thank you for commenting on our friendly staff as well as our complimentary airport pick up and drop off service. We're pleased to hear you had a pleasant stay our our hotel. Thank you once again for your kind feedback and... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I now always stay at this Darwin airport hotel in between flights. Free pick up from the terminal and drop off. Fast check-in, especially if you've stayed before, and a Tavern right next door for a quick meal and drink. Good value for money. Rooms are in great condition - and makes for a nice break mid journey.

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear James B, Thank you very much for leaving us a great review based on your recent stay at our motel. We really appreciate your kind feedback, especially as you're a returning guest. Thank you for commenting on our free airport pick up and drop off service, and our rooms. We're pleased to hear you enjoyed your stay between flights... More 

Nhulunbuy
1 review
5 of 5 stars Reviewed 3 weeks ago

Found staff to be be friendly and efficient, room was nice and clean as were the rest of the premises. Nice and quiet considering it is next to a hotel. Central to city, airport and Casuarina. Nice looking pool and surrounds.

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear angw294, Thank you very much for your review and leaving kind remarks regarding your stay with us. Thank you for mentioning our friendly staff, they are indeed doing an outstanding job to make our guests stay enjoyable. We're also glad you found it convenient to the city, Casuarina and airport. Thank you once again for your feedback we're pleased... More 

Edinburgh, United Kingdom
Top Contributor
74 reviews 74 reviews
64 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I think of motels I think of the American rent-by -the hour ones. This most definitely not the case. The staff knew who I was when I walked through the door. They were friendly and checked me in with speed and efficiently. The lift to the room was clean and highly polished. The hall way was clean and decorated... More 

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear HelenS7, Thank you for your time in leaving as a positive review based on your recent stay at our motel. We value your comments, thank you for mentioning our friendly professional staff and the fast check in process. Thank you for also mentioning our clean rooms, and facilities. We're very pleased you had a wonderful stay with us and... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at 1am. We rang the hotel to arrange the airport shuffle on arrival there was no conversation with the staff member on arriving to the hotel still no conversations! It doesn't hurt to be friendly especially on arrival to a hotel. I understand it was early in the morning but there job is to make people feel welcome... More 

Was this review helpful? Yes 1
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Abbeykate13, Thanks for leaving us a review. We are disappointed to hear that our staff did not make you feel welcome on arrival. Out team have earned a reputation for their high standard of guest service which is demonstrated on review sites such as TripAdvisor. Please be assured that we will continue to make every effort to make our... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed April 14, 2015

A very good basic, good value hotel for those travelling in or out from Darwin airport. We stayed the night, very new, clean rooms, very nice staff and free wifi. The 24 hour shuttle service to the airport is absolutely fantastic and they even have a computer and printer to check in for your flights with at reception. Bistro next... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Andy M, Thank you for your time in leaving as a positive review based on your recent stay at our motel. We value your comments, thank you for mentioning our clean rooms, friendly staff and shuttle service. We're pleased to read that you had a pleasant stay with us, as well as the kids. Thank you once again for... More 

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