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BEST WESTERN Darwin Airport Gateway Motel

4.0 of 5
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225 McMillans Road, Darwin, Northern Territory 0810, Australia
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BEST WESTERN Darwin Airport Gateway Motel
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Ranked #6 of 37 Hotels in Darwin
A recent review
4 of 5 stars reviewed 1 week ago
Andy M Singapore, Singapore
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157 reviews from our community

Traveler rating
    44
    74
    34
    3
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

A very good basic, good value hotel for those travelling in or out from Darwin airport. We stayed the night, very new, clean rooms, very nice staff and free wifi. The 24 hour shuttle service to the airport is absolutely fantastic and they even have a computer and printer to check in for your flights with at reception. Bistro next... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Andy M, Thank you for your time in leaving as a positive review based on your recent stay at our motel. We value your comments, thank you for mentioning our clean rooms, friendly staff and shuttle service. We're pleased to read that you had a pleasant stay with us, as well as the kids. Thank you once again for... More 

Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed just 1 night in a stopover, hotel is new and well appointed bed is comfortable and bathroom is quite nice and they have a courtesy coach which is great..unfortunately the shower continues to go from hot to cold regardless if it's midnight or 9am, while the hotel is nice and the staff are friendly I think you are paying... More 

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Mark J, Thank you for completing the survey on your recent stay with us. We really appreciate your kind feedback regarding our friendly staff, comfortable rooms, bathroom and our courtesy airport pick up and drop off service. We endeavour to offer great value and superior service to our guests. We're pleased to hear that you enjoyed your stop over... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location,close to airport ,shopping centres, tavern next door for meals,rooms very clean, very quiet even thuo situated on main road,staff very helpfull and friendly also has airport drop off, will be staying here again, exellent

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Westernsaint, Thank you for leaving us a review based on your recent stay at our motel. We very much appreciate your kind feedback, and pleased to read your comments regarding our convenient location to the airport, our rooms and friendly staff. We value your comments and pleased that you enjoyed your stay. We look forward to welcoming you back... More 

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean and modern. The free shuttle service to the airport was good and prompt. Being an airport hotel there is not much nearby in the way of restaurants apart from a pub. The pub was good and seemed popular. As with the majority of Australian hotels, there was no free in-room wifi. However, some sort of free... More 

Was this review helpful? Yes 1
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear durianfruit, Thank you for leaving us a review based on your recent stay at our hotel. We appreciate your comments regarding our clean rooms and free airport shuttle. We'd like to mention we do have free wifi available for all our guests throughout the hotel for future reference. Thank you once again for your kind feedback and hope to... More 

1 review
5 of 5 stars Reviewed March 16, 2015

I enjoyed my stay at best western the people are friendly and helpful it was a quite place to stay close to the airport and family and friends for me to visit with the bistro next door was excellent location for me

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Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear surfajoe, Thank you very much for leaving such a friendly review. We appreciate your comments regarding our friendly staff and also the convenient location of our hotel. We're happy to hear you enjoyed your stay with us and hope to welcome you back next time you're in Darwin. More 

Townsville, Australia
1 review
4 of 5 stars Reviewed March 16, 2015

That's what I wanted - somewhere quiet, with friendly and helpful staff, in a clean and well set out room. I will be back on my next visit. Breakfast was very good too and delivered on time for me to make my flight out. Also the free shuttle is so handy. Thanks.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Paul T, Thank you for your time to write this kind review, we appreciate all your feedback. Thank you for highlighting our friendly staff and the hygiene of our hotel. We're are pleased you enjoyed your breakfast and also our free airport shuttle service. Thank you once again for your great feedback it's always a pleasure to hear our... More 

Nashville, Tennessee
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 12, 2015

It would be very hard to say anything negative about the cleanliness or quality of this accommodation. Everything was in great condition and very clean. I found the room a little small and did not like the outlook. The area is not great but if you're there because of its proximity to the airport, you couldn't get a cleaner hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Eden X, Thank you for completing the survey on your recent stay with us. We really do appreciate your kind feedback. Thank you for commenting on the cleanliness of our hotel and our wonderful staff. We're very pleased to hear that you enjoyed your stay with us and hope to welcome you back next time you're in Darwin. Safe... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed March 1, 2015

Recently, I was staying at Darwin Airport Gateway motel and I was very happy with the room and cleanliness of the whole place. I would like to commend members of domestic staff looking after my room and your staff at the reception - Suzie and Kody, who were very nice to me. Especially I would like to mention Bree and... More 

Was this review helpful? Yes
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Ekaterina Z, Thank you for completing the survey on your recent stay with us. We really appreciate your kind feedback regarding the cleanliness of our rooms, we're pleased to hear we exceeded your expectations. Also thank you for highlighting the first class service of our staff, they are indeed doing an outstanding job and are most certainly appreciated. Please... More 

Gold Coast, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

Great place to stay, as you walk into the room it was very clean, fresh and stylish. There is a tavern next door for meals and you can order room service if required. (note: cook breakfasts do not commence until after 6.30 so if you need to be on your way before that only a continental is on offer) The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear Reneewilliam, thank you so much for leaving such wonderful feedback. We're so pleased to hear that you enjoyed your stay with us, we appreciate your comments on our clean and stylish rooms and happy to hear you had a great nights rest on our comfy beds. We do hope to see you next time you're in Darwin. Safe Travels.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Pick up from airport was smooth, staff friendly and convenient location. Clean and well maintained room. Did not notice any noise from airport or from the road. Hotel and service station next door to fill up the body and car!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Kim P, Manager at BEST WESTERN Darwin Airport Gateway Motel, responded to this review

Dear robert d, thank you for your time to give us great feedback, it is always a pleasure to hear our guests enjoying their stay. We're so pleased that you found our hotel to be at a convenient location without noise and also appreciated our free pick up and drop off airport shuttle service. We hope to have you back... More 

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