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Rydges Darwin Airport Hotel

2 Sir Norman Brearley Drive. | Marrara, Darwin, Northern Territory 0812, Australia
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1 room 1 adult
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Rydges Darwin Airport Hotel
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207 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 1 week ago NEW

They charged my credit card with $1 that I did not authorise. Room was clean nd quiet. Restaurant was closed. Airport shuttle was punctual. Staff friendly and helpful. Would probably stay there again.

Helpful?
Thank Larry P
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you Larry for your feedback. I was pleased to read that you found the Room to your standards and the staff efficient and friendly. All credit cards are authorised on arrival as part of our accommodation policies. Thank you again for your feedback. I look forward to welcoming you back to Rydges Darwin Airport again in the future. Kind... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

*rude staff with can't be bothered attitudes *grotty room *incorrectly advertised services *zero hospitality After a road trip accross the Kimberley we ended our adventure in Darwin for a couple of nights. We booked the Rydges at the airport because they offered a free shuttle into the city for sight seeing and the facilities we were after including a gym... More 

Helpful?
1 Thank Gina D
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Hi Gina. Thank you for taking the time to supply some feedback from your stay, clearly it was very disappointing. At times like this I wish I could wind back time and start your stay over again, it is good for me to be able to reflect and discuss your issues with the team. There is a lot of good... More 

Travelers are raving about these Darwin hotels

Alyangula, Australia
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was chosen for its location near the airport. We were travelling with other people who made the booking. Rooms clean, bed comfortable, shower head needed fixing or replacing. Shuttle bus provided to the airport for our group.

Helpful?
Thank Steve L
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank Steve for your feedback regarding Rydges Darwin Airport Hotel. I am pleased you enjoyed your stay and the Hotel suited you and your group’s needs. Kind Regards Michael Sharp More 

Perth, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Have been many times usually great somehow slightly different this time service a little dull and renovations did not set the mood. If you have other options suggest them for better value if you can. Maybe ask before checking in if the Reno's are done. On a positive note restaurant still great

Helpful?
Thank beenthere763
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you for taking the time to post some comments from your stay. The Renovation work in the lobby is only temporary and does not reach further to the accommodation rooms. Whilst I understand this is not a great look at the moment, please note that this was the best time of the year to cause minimum disruptions to guests.... More 

Darwin, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival I asked if I could change the room for a room with a balcony, the gentleman who booked us in on the 24th of January at midnight was very helpful when I explained that booking on line does not give an option for a room with a balcony. He explained that nothing could be done at the time... More 

Helpful?
2 Thank Julianne C
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you Julianne for sending some feedback from your stay at Rydges Darwin Airport Hotel. Please accept my apologies for the way the staff member behaved during your stay. Whilst there are no excuses, Linda is only new to the team and still learning her way around our systems. She has also been counselled by the Front Office Manager about... More 

Sunshine Coast
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a business owner, I spend a lot of time at hotels. I feel very blessed when I visit the Rydges Darwin Airport Hotel. All of the personnel (and I mean all from Justin Boydell, to each of the personnel at both restaurants, to the reception personnel and housekeeping personnel) embrace me and make me feel like I am the... More 

Helpful?
Thank SheridanF1
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you for your wonderful comments regarding Rydges Darwin Airport Hotel & Resort. It is a pleasure having you stay and I look to welcoming you back on your next trip to Darwin. Kind Regards Michael Sharp More 

Perth, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my sister and her 3 young children, we had a 2 room apartment with two queen/double beds. Was pleasantly surprised after reading so many bad reviews. We accidently went to the resort and got a little excited when we saw the pool, however the reception advised us we were still allowed to use this pool even... More 

Helpful?
Thank Cootea
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you for your wonderful feedback from your recent stay at Rydges Darwin Airport Hotel. I was pleased to read you enjoyed your stay despite some minor issues. On your next stay, if we forget to add extra towels you can always call for more. The Hotel & Resort are situated directly next door to each other and facilities are... More 

Melbourne, Australia
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a business trip to Darwin and found this hotel by Internet. It was far from my working place, but it worth it. This hotel provides great relaxation after busy working day. Silent place, good and clean room, friendly and helpful service. Close to Rydges airport resort.

Helpful?
Thank Daniel G
JustinBoydell, Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you Daniel for your feedback regarding Rydges Darwin Airport Hotel. I was pleased to read you enjoyed your stay and had everything that suited your needs. Hope to welcome you back again soon. Kind Regards Michael Sharp More 

New York City, New York
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The staff are all really friendly and welcoming,good customer service. The menu could be revamped, I thought there were limited options at Essence restaurant and very few gluten free dishes. Also agree that a good clean, especially of carpets would be good. Pools are excellent and very clean.

Helpful?
Thank jenh_11
JustinBoydell, General Manager at Rydges Darwin Airport Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay at the Rydges Darwin Airport Hotel. I am glad that you enjoyed most aspects of your stay but take on board your comments in regard to the Essence Menu (it is a summer seasonal menu and reverts back to our full menu in February) .My apologies... More 

Katherine, Australia
Level Contributor
3 reviews
2 of 5 stars Reviewed December 19, 2015 via mobile

Spent two nights in a two bedroom apartment( well two rooms with a kitchenette). The apartment was in desperate need of a deep clean(including carpets)and a repaint. The only positive is the bed and pillows.

Helpful?
Thank Amy S
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