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Sails in the Desert Hotel, Ayers Rock Resort

5.0 of 5 Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
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Sails in the Desert Hotel, Ayers Rock Resort
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Sails in the Desert Hotel, Ayers Rock Resort
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1,238 reviews from our community

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    292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

What a welcome surprise. We had spent a couple of days tracking around the outback in various average accommodations. I am so pleased we booked this hotel to recoup. Room was amazing- very clean and we had a lovely balcony with sun beds. We weren't sure what to expect due to the location but this exceeded expectations!

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Ottawa, Ontario, Canada
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I loved my stay at Sails. Contrary to other reviews I found the check in process very smooth (with cool drinks and towels as well!) and while my room wasn't yet ready it was when they told me it would be, and my bags already delivered. Comfortable bed and room. The pool is nice though keeping your chair in the... More

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Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful common areas - great restaurant with wonderful dining - breakfast, lunch & dinner fantastic. Pricey however but not crazy given the remoteness of the area! We dined a few times at the cheaper restaurant in the lower rated resort (only other place open & close) and that was fine. We contemplated the cheapest dining option at the camping place... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Remembering that you are in the centre of Australia, limkted choices, this location is up there. So it is not refined like a posh hotel in a city, nor is it classy. It is very good quality where everything is aimed at the tourist. The staff, venue and food all were of a great standard, and to be honest I... More

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Cairns, Australia
Top Contributor
66 reviews 66 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is certainly the best in the limited range of accommodation available at Uluru (Ayers Rock), so if that's what you're looking for, this is where you'll stay. However it would be unwise to look at the price you'll pay and judge the quality you'd expect from that. What you are paying for is a premium based on the fact... More

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GMSAILS, General Manager at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Dear John, Thank you for providing your feedback. Sails in the Desert most certainly endeavours to provide value for money for all our guests. We consistently compare our prices to similar hotels in remote areas to ensure we remain competitive. In addition to the pool facilities at the hotel, there are multiple trails and hikes to suit all levels of... More

Senior Contributor
30 reviews 30 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good quality hotel, probably one of the best places to stay in the area. Large, comfortable room, with good air con. Staff very helpful. Restaurant ok, and food good quality. However, evening meal option was limited as the main restaurant only offered a fixed price meal. Only real negative was the maid service, which seemed to happen very late in... More

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GMSAILS, General Manager at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Dear Lily, Thank you for your recent review. Upon request, the housekeeping team are happy to attend room services at preferred times throughout the day. I hope you enjoyed your overall experience in the Red Centre. Thank you again for your feedback and I wish you all the best with your future travels. Best regards, Leon Pink General Manager Sails... More

bristol
Top Contributor
67 reviews 67 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby was nice but the rooms were more of a average motel. This hotel was more 3 star than 5 star, mainly as the rooms were tired (although large). The grounds were also not great, and the pool was good for kids only. Busy and a bit 'Butlins' Having said that, you are in the middle of the desert,... More

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GMSAILS, General Manager at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Dear SpartaBristol, Thank you for your feedback regarding your recent stay. Sails in the Desert has undergone recent refurbishments, including rooms and the main building. It is unfortunate that your accommodation did not meet expectations during your stay. I wish you all the best with your future travels. Thank you again for your review. Best regards, Leon Pink General Manager... More

Contributor
16 reviews 16 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel - nice restaurant, nice pool, nice rooms, nice locations. The best thing about it was the nice assistant manager Meggan who took care of us while we were there. She got the basics of good customer service which we appreciated. We were incorrectly told by one of the receptionist to meet at the foyer for the... More

Was this review helpful? Yes 2
GMSAILS, General Manager at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Dear Nniicckkmm, Thank you for your great review. I am delighted you had a wonderful stay and Meggan was able to assist in making it that much more memorable for all the right reasons. I will ensure your comments are shared with Meggan and indeed the whole team. I wish you all the best with your travels. Best regards, Leon... More

Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

we paid more than $400 per night and were looking forward to the luxury. Boy were we wrong! The only thing that was 5 star was the friendliness of the staff. There are dead insects like roaches and crickets everywhere and the air conditioning does not work too well at all. The flies need to be swatted from your meal... More

Was this review helpful? Yes 2
GMSAILS, General Manager at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Dear GlobALLtrotter, It is truly unfortunate to hear your stay did not meet expectations. We experience a higher level of bug activity in the warmer months and it increases as the weather changes, moving into the summer season. Thank you for your feedback and I wish you all the best with your future travels. Best regards, Leon Pink General Manager... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Sails in the Desert for two nights recently and had a great experience there. The hotel is a short 15 minutes from the airport and provided warm hospitality on arrival - while there is an Ayers Rock Resort Coach that meets all arriving flights to Uluru, guests at Sails have their own coach at the airport (no... More

Was this review helpful? Yes 1
GMSAILS, General Manager at Sails in the Desert Hotel, Ayers Rock Resort, responded to this review

Dear Voyager, Thank you for your feedback regarding your recent stay. It is wonderful to hear you had such a great time and enjoyed your exploration of the resort and Uluru Kata Tjuta National Park. I wish you all the best with your future travel. Kind regards, Leon Pink General Manager Sails in the Desert More

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Additional Information about Sails in the Desert Hotel, Ayers Rock Resort

Address: Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
Phone Number:
Location: Australia > Northern Territory > Red Centre > Yulara
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sails in the Desert Hotel, Ayers Rock Resort 5*
Number of rooms: 232
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Also Known As:
Sails In The Desert Ayers Rock Hotel Yulara
Sails In The Desert Hotel, Ayers Rock Resort Australia/Yulara

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