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All 4 Yulara hotels

Sails in the Desert Ayers Rock Resort

4.5 of 5 Hotel   |   Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
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Ranked #2 of 4 hotels in Yulara
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922 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

We had breakfast here one morning and paid over $70 for the privilege. Food was very average. What made it worse was that after we had sat down (and paid up front) we were told the breakfast only had 10 minutes left!... Didn't stay here but this is categorically not a 5 star location. Only 5 star in relation to... More

Was this review helpful? Yes 2
paris
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There are not many options in Ayers Rock... If you want a real hotel, then this is the one. It's expensive compared to what you would get in another city, but this is ayers rock. Location is great, as is the one of the other options. Swimming pool is nice, rooms are nice. none of this is 5 star hotel,... More

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms ok but not spotless as you would expect for the price and 5 stars. The restaurants were terrible. Breakfast we had to cue up whilst waiting for someone to get around to clearing a table. Finally after a twenty minute wait we were seated at a filthy table and the host was annoyed I asked her to clean it... More

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GMSAILS, General Manager at Sails in the Desert Ayers Rock Resort, responded to this review

Dear Tabitha M, Thankyou for reviewing Sails in the Desert Hotel. Please accept my sincere apologies for the slow service you received in our restaurant and the disappointment you felt. It is truly regrettable to read your experience did not match the high standards we strive to achieve. Please be assured I have followed up your comments with the appropriate... More

Newbury, United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a long drive we arrived from " The Alice " and were welcomed by friendly staff.. Super rooms that were spotless... Oh so comfortable beds... Excellent food at breakfast time, a wide variety and choice was available... Although the evening meals were a real disappointment. They lack variety, inspiration and quality... The evening meals are not really up to... More

Was this review helpful? Yes 1
Farnham
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed 2 nights. Rooms fine, buildings getting a bit tired now. Pool area is nice. Book a package with meals included - restaurant prices for breakfast or dinner are excessive for average food. Best to eat in one of the resort cafés nearby, far better value particularly the one where they are training young people. Staff were great.

Was this review helpful? Yes 1
GMSAILS, General Manager at Sails in the Desert Ayers Rock Resort, responded to this review

Dear Michael M, Thankyou for your review. I am glad to see overall you had a good stay with us and enjoyed your meal at Kulata Academy Café. Due to our remote location our costs are increased slightly however we do endeavour to keep our prices in line with other remote resorts around Australia. Again thankyou for your review and... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Spent two nights here both staying and eating at the restaurant. Samantha Collins made our stay a memorable one, her knowledge of the wines available was amazing and the combination with the foods she recommended made for a great couple of nights.

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Crawley
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having arrived from Alice Springs by plane, we were collected by coach like most people for the short transfer to the resort. We were quickly checked in to our room. It was on the ground floor near the pool, but we didn't hear any outside noise. Unfortunately the air conditioning was rather noisy when we were trying to sleep at... More

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Melbourne
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We are just about to leave this magical place and I wanted to give ( in my view) an honest appraisal of this resort and surrounds. My family of four ( children 7 and 9) shared a queen twin room on level three and found the room to be great. If you're used to five star resorts in Asia then... More

Was this review helpful? Yes 4
Santa Monica
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I don't even know where to begin. We dropped by the hotel on our way to the Olgas to find out what time to be back for sound of silence dinner. Flies were everywhere, the second we opened the car door we were hit. No one told to where netting, no one offered us netting, no one from Voyages emailed... More

Was this review helpful? Yes 2
GMSAILS, General Manager at Sails in the Desert Ayers Rock Resort, responded to this review

Dear Ilovestotravel1, Thankyou for sharing your review of Sails in the Desert Hotel. It was disappointing to read your concerns regarding your room and service. Our team endeavour to allocate the best possible room every time. I sorry to read the allocated did not meet your expectations. I am glad our Assistant Manager acknowledged your concern an upgraded your room... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful stay in the heart of Australia. We stayed for 3 nights late March and loved every minute of it. As others have said the resort and rooms are well maintained and the staff very helpful and friendly. Sails exceeded our expectations and walking through the resort, the facilities, different types of accommodation and dining choices provided a good... More

Was this review helpful? Yes 1

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Additional Information about Sails in the Desert Ayers Rock Resort

Also Known As:
Sails In The Desert Ayers Rock Hotel
Sails In The Desert Ayers Rock Hotel Yulara
Sails In The Desert Ayers Rock Resort Australia/Yulara
Address: Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
Location: Australia > Northern Territory > Red Centre > Yulara
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Yulara
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sails in the Desert Ayers Rock Resort 4.5*
Official Description (provided by the hotel):
Named after the soaring white sails that crown its roof, this is Voyages Ayers Rock Resort's premium hotel. The interior decor focuses on Aboriginal heritage and culture, with a gallery in the lobby and significant artworks featured throughout the public areas and in the private rooms. Slip into comfort right in the heart of the central Australian outback at Voyages Sails in the Desert Hotel. Relax in beautifully appointed rooms, enjoy a cocktail in the lovely grounds, or sit back and relax under the magnificent white sails. The Hotel also features the acclaimed Mulgara Gallery, the lively, buffet-style Winkiku Restaurant, tapas-style cuisine by the pool at Rockpool (seasonal), and the award winning signature restaurant of Voyages Ayers Rock Resort, Kuniya Restaurant. ... more   less 
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