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All 15 Alice Springs hotels

White Gum Motel

3.5 of 5 Motel   |   17 Gap Road, Alice Springs, Northern Territory 0870, Australia
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83%
Ranked #2 of 15 hotels in Alice Springs
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Mandy C darwin
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116 people have reviewed this hotel

Traveler rating
    52
    43
    11
    3
    7
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22
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Southampton, United Kingdom
Top Contributor
79 reviews 79 reviews
77 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Oh where do I start ! This could be a great motel but! The positives first and there are some, The staff were fantastic and could not have been more pleasant, We had to ring for service at reception to get attention or help, but the girls who do the work were delightful when we found them. The Motel has... More

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darwin
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Back again to White Gums and sad to see Ann and Ray not managing. We had a friendly check in thank you Joanna. Liking the new paint job, nice. The aircon is a bit iffy. The door does not have the security chain as it did in the past. Thank you for letting us use your freezer to make ice... More

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WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi, Mandy C First of all, thank you for your feedback. Sorry about the old air con. We took over here just a couple of month, so it is hard to swap everything in a short time. But we are making our best to support you new refresh room, new cooking facility etc.. About the freezer, we have already put... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

Affordable accommodation. Very basic rooms, but enough for what we needed. Friendly staff .Only down side was that you could not use the laundry until after 12pm. There were several times we were asked to come back much later in the afternoon as staff were using the Laundry. .

Was this review helpful? Yes 1
WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi, Rondey_K211 Thank you for your great review and we are happy that you had nice rest here. Firstly, sorry about the laundry opening times which starts from 12 pm due to our housekeepers need to wash and dry all the linens and towels before 2 pm everyday. And we also make notice to describe the using restrictions. However, we... More

Durban, South Africa
Top Contributor
66 reviews 66 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 6, 2014

Comfortable room though very basic and "Tired". We never saw anyone from management during our stay. Had to open "reception" for us to book in. Conveniently located for tour pick-ups and visiting town centre.

Was this review helpful? Yes 1
WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi, Rodney M Thank you for your review and sorry to make you feel uncomfortable while you stayed. As a old year motel, maybe it looks not fashion and new as young hotel, but we have clean and comfortable room for resting. And we are making it different recently to offer more better room for customers. As a management and... More

edinburgh
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2014 via mobile

Checked in Xmas eve and a warm welcome with Xmas card and chocolates (nice touch!) Rooms very clean, ample space and laundry, BBQ and pool an added bonus. Easy walk to good/general shopping and we also used as doing trip to Uluru and were very happy with accommodation, would defo recommend....

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WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi, Hibby69 We are glad to have Xmas holiday with you and thank you for great review. Really happy that we make you feel wonderful when you stayed with us. Hope we can meet you again with your friends. Thanks again. Kind Regards, Joanna Cheng General Manager, White Gum Motel 17 Gap Road Alice Springs N.T. 0871 More

Essex, UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 2, 2014

Good convenient base and quiet. Great facilities - we were upgraded to a triple room (26) with laundry and pool next door. Stayed before and after a trip to Uluru, leaving luggage in room while away and when we were waiting for the evening train departure. 10 minutes walk to town (can be very hot!) - petrol garage nearby has... More

Was this review helpful? Yes 1
WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi Jannapeter, Well thank you so much for your recent review of the White Gum Motel. We are glad to supply you with as much information as possible to help you enjoy your stay. There is so much to see and do in Alice Springs that many people just do not spend enough time here. Hope that you will return... More

Alice Springs, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

The room is clean with good service and price. My friend and I really had a nice rest with in quilt environment. Moreover, it is closed to the town centre. We do recommend people to stay for resting or long-term staying.

Was this review helpful? Yes 1
WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi, Thank you for your great recommendations and we are very glad you took the time to see most of Central Australia...We love it! Kind Regards, Joanna Cheng General Manager, White Gum Motel More

England
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 13, 2013

We stayed here for two nights before driving to Uluru. After a helpful friendly welcome we were soon in our large,clean, well equipped room. We were given information about local restaurants which were a short walk away. The Olive Pink Botanical Gardens and the main shopping centre in the CBD were also within walking distance, The only slight drawback was... More

Was this review helpful? Yes 4
WhiteGumAdmin, Manager at White Gum Motel, responded to this review

Hi, mousebirdEngland We are glad that you had fun time in Alice Springs and thanks for your nice review about our accommodation. Unfortunately, when the motel was being built, they did not accommodate for such large vehicles at the time. Hope to see you again in the future. Kind Regards, Joanna Cheng General Manager, White Gum Motel 17 Gap Road... More

Poole, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2013

We arrived in Alice springs back in may and went straight to the White Gum Motel . The room was large and spacious bathroom clean and also spacious. We stayed our first night then the owners kindly let us leave our stuff in the room till he moved it later on into his own place to keep an eye on... More

Was this review helpful? Yes 3
RayAnnAliceSprings, General Manager at White Gum Motel, responded to this review

Hello Katxx1985, Glad you had a trip of a lifetime at Uluru, and also that you loved your stay and our service here at our motel. We do try and keep rooms for people and/or store luggage if we have the room so you can go straight back in to your room after a big tour. Thank you for your... More

cambridge
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2013

We had booked another place, but it was not suitable as the other place was out of town, untidy and had a can of beer outside the door- not good for a child to witness. Therefore, we went looking and found the White Gum. They were very accommodating and we were able to stay there for two weeks. The rooms... More

Was this review helpful? Yes 3
RayAnnAliceSprings, General Manager at White Gum Motel, responded to this review

emily79Cambridge, Thank you for your great recommendations! Staying here for 2 weeks also gave you great opportunity to see the many and varied sites. It was the other motels loss and our gain that they did not look after you. As you know, coming from New Zealand, with family and traveling can become quite expensive, so yes, we do give... More

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Additional Information about White Gum Motel

Address: 17 Gap Road, Alice Springs, Northern Territory 0870, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 15 hotels in Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — White Gum Motel 3.5*
Official Description (provided by the hotel):
Our motel is located just 10 minutes walk from the Mall. We are surrounded by a host of sporting venues. We are also very close to the local hospital. All rooms have fully equipped, self contained kitchens, T.V.& M.W.O, which when traveling on budgets or with children can save you plenty on food costs. Fully Air-conditioned with a seperate shower and toilet. Our Swimming Pool and Free BBQ area are very popular in the summer months for that cool refreshing dip after a hard day and that quiet drink. Car parking on site, and limited free internet per stay. Guest Laundry. Close to Town and many sporting facilities. which when traveling with children can save you plenty on breakfast costs. We can cater for a single or up to a family of 2 adults and 4 children. Try us for that warm family atmosphere. ... more   less 
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