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All 16 Alice Springs hotels

White Gum Motel

3.5 of 5 Motel   |   17 Gap Road, Alice Springs, Northern Territory 0870, Australia
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White Gum Motel
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84%
Ranked #5 of 16 Hotels in Alice Springs
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 13, 2014
Halcyon10 Walnut Creek, California
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126 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Walnut Creek, California
1 review
4 of 5 stars Reviewed August 13, 2014

I was visiting from California with my brother (who lives in Melbourne) in June 2014. We stayed for several days, two different times, one week apart after touring the area. Our second stay was a result of how pleased we were with the reception received on our first stay as well as the general quality of the facilities (for the... More

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Canberra
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2014

This is budget motel that is better than most budget motels. The rooms are fairly large, and the inclusion of kitchenettes gives you the option to save on meal costs. Some wood panelling is peeling in some of the the bathrooms but this is no worse than you would expect in a budget motel. The cleaners do a good job.... More

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Darwin, Australia
1 review
5 of 5 stars Reviewed June 26, 2014

Planned to stay 2 days, loved White gums so much stayed for an extra 2 days. Alex the manager very friendly and full of local knowledge. Told us about lots of cool things to do. We hand fed Wallerbys at Heaventree gap. Room large and very clean, with full size kitchen. We made good use of the on site laundry.... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Hi Sarah, so glad you enjoyed your recent stay, my service and all of our onsite facilities! And I guess the advantage of myself being a local 'born & bred' Alice girl is having firsthand local knowledge! We look forward to seeing you when you next pass through, Cheers again, Alex More

Canberra
Top Contributor
139 reviews 139 reviews
55 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 19, 2014

During a 48 day transcontinental motorcycle tour, I stayed two nights (29 & 30th March, 2014) at the White Gum Motel, Alice Springs. Although check-in was straight forward, I had to ring up first for someone to come (a phone is located outside the very small reception). I was given a ground-level unit (see attached image). The room itself was... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thank you for your recent commentary. I am sorry that our motel was not up to your expectations on your stay back in March. The office is open from 8am - 6pm and are always on the premises during these hours. However, as there is lot of running around to do we are in and out of the office a... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed June 18, 2014

I loved my stay at the White Gum motel. The staff,especially Alex were awesome. Alex was very helpful and friendly. The room was spacious,clean and tidy. Everything you need at hand. I enjoyed the kitchenette very much. Even liked the white walls and green doors! Very good value for money. Good location. Walking distance from Todd Mall.

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thanks Johanna! It really was a pleasure to have you stay with us and hope our paths will cross again. We like that you like the green doors!! More

Mount Isa, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed here for a one night stopover. The room size was great and the service was excellent- even when we had to call the staff up when we locked ourselves out of our room at 7am. The room appeared to be partially renovated in term of fresh paint etc. The rooms could really do with upgrading- particularly the bathroom.... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Hearing that the level of service was excellent has made our day! We simply try to provide the same quality of service that we would expect at any other motel around the globe. And yes we are in the midst of upgrading our rooms so next time you come through the renovations might be complete and you can experience a... More

Mullumbimby, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

We were only booked in for 2 nights but had to cut our trip from Adelaide short as my husband had injured his knee. On arriving at the White Gum, we were upgraded to a self contained unit and extended our stay for 4 nights. The owner and staff could not have been more helpful - from suggestions on what... More

Was this review helpful? Yes 1
WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Always a pleasure especially considering how lovely both of you are! You know where are and you are always most welcome. More

Melbourne, Australia
Top Contributor
141 reviews 141 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 4, 2014

Both good and not so good things about this motel. Super friendly welcome from the young lady on reception and we were able to get into our room when we arrived before 1pm. Motel was just across the road from the footy oval and not to far from town. The first three nights we had a room down the back... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Many thanks for your recent review David. Am pleased to hear that you enjoyed your stay. We apologise that you did not have channel 7 reception in your room on the first visit - why did you not tell us so that we could rectify the situation? We would welcome you back at our motel anytime and glad to hear... More

Alice Springs, Australia
1 review
4 of 5 stars Reviewed June 2, 2014

The service at White Gum Motel is terrific. The staff go out of there way to make sure everything is ok for their patrons, including when changes need to be made last minute! The rooms are basic, although they have everything you need and are also in a good location, especially if you are a AFL fanatic. I was really... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

It was truly lovely to read your recent review. We are hoping to achieve a high level of service and upon reading your review, it gives me great joy so say that perhaps we are successfully achieving it! And as our guest, nothing is ever too much trouble as our aim to ensure you have an enjoyable stay. More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed May 28, 2014

Under new management and slowly getting a face lift by the look of things. It is a little dated but has a lot going for it. The lady Alex who runs things there, is really terrific. Cleaning staff were good. Accommodation in Alice Springs is a bit more basic from what I have been told by others on holiday there,... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thank you for your recent review. After a recent change in management, we are endevouring to provide a high level of hospitality and are pleased to here you enjoyed your stay. We look forward to welcoming you back on your next visit to the Red Centre! Kindest Regards, Alex. P.S. I like that you called me 'terrific' More

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Additional Information about White Gum Motel

Address: 17 Gap Road, Alice Springs, Northern Territory 0870, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — White Gum Motel 3.5*
Number of rooms: 24
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