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All 16 Alice Springs hotels

White Gum Motel

3.5 of 5 Motel   |   17 Gap Road, Alice Springs, Northern Territory 0870, Australia
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White Gum Motel
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83%
Ranked #4 of 16 hotels in Alice Springs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
QuietlyRetired Canberra
  • Overview
  • Reviews (126)
  • Photos (55)
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  • Room tips (27)
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126 people have reviewed this hotel

Traveler rating
    54
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24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Canberra
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is budget motel that is better than most budget motels. The rooms are fairly large, and the inclusion of kitchenettes gives you the option to save on meal costs. Some wood panelling is peeling in some of the the bathrooms but this is no worse than you would expect in a budget motel. The cleaners do a good job.... More

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Darwin, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Planned to stay 2 days, loved White gums so much stayed for an extra 2 days. Alex the manager very friendly and full of local knowledge. Told us about lots of cool things to do. We hand fed Wallerbys at Heaventree gap. Room large and very clean, with full size kitchen. We made good use of the on site laundry.... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Hi Sarah, so glad you enjoyed your recent stay, my service and all of our onsite facilities! And I guess the advantage of myself being a local 'born & bred' Alice girl is having firsthand local knowledge! We look forward to seeing you when you next pass through, Cheers again, Alex More

Canberra
Top Contributor
111 reviews 111 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 19, 2014

During a 48 day transcontinental motorcycle tour, I stayed two nights (29 & 30th March, 2014) at the White Gum Motel, Alice Springs. Although check-in was straight forward, I had to ring up first for someone to come (a phone is located outside the very small reception). I was given a ground-level unit (see attached image). The room itself was... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thank you for your recent commentary. I am sorry that our motel was not up to your expectations on your stay back in March. The office is open from 8am - 6pm and are always on the premises during these hours. However, as there is lot of running around to do we are in and out of the office a... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed June 18, 2014

I loved my stay at the White Gum motel. The staff,especially Alex were awesome. Alex was very helpful and friendly. The room was spacious,clean and tidy. Everything you need at hand. I enjoyed the kitchenette very much. Even liked the white walls and green doors! Very good value for money. Good location. Walking distance from Todd Mall.

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thanks Johanna! It really was a pleasure to have you stay with us and hope our paths will cross again. We like that you like the green doors!! More

Mount Isa, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed here for a one night stopover. The room size was great and the service was excellent- even when we had to call the staff up when we locked ourselves out of our room at 7am. The room appeared to be partially renovated in term of fresh paint etc. The rooms could really do with upgrading- particularly the bathroom.... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Hearing that the level of service was excellent has made our day! We simply try to provide the same quality of service that we would expect at any other motel around the globe. And yes we are in the midst of upgrading our rooms so next time you come through the renovations might be complete and you can experience a... More

Mullumbimby, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

We were only booked in for 2 nights but had to cut our trip from Adelaide short as my husband had injured his knee. On arriving at the White Gum, we were upgraded to a self contained unit and extended our stay for 4 nights. The owner and staff could not have been more helpful - from suggestions on what... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Always a pleasure especially considering how lovely both of you are! You know where are and you are always most welcome. More

Melbourne, Australia
Top Contributor
110 reviews 110 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 4, 2014

Both good and not so good things about this motel. Super friendly welcome from the young lady on reception and we were able to get into our room when we arrived before 1pm. Motel was just across the road from the footy oval and not to far from town. The first three nights we had a room down the back... More

Was this review helpful? Yes 1
WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Many thanks for your recent review David. Am pleased to hear that you enjoyed your stay. We apologise that you did not have channel 7 reception in your room on the first visit - why did you not tell us so that we could rectify the situation? We would welcome you back at our motel anytime and glad to hear... More

Alice Springs, Australia
1 review
4 of 5 stars Reviewed June 2, 2014

The service at White Gum Motel is terrific. The staff go out of there way to make sure everything is ok for their patrons, including when changes need to be made last minute! The rooms are basic, although they have everything you need and are also in a good location, especially if you are a AFL fanatic. I was really... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

It was truly lovely to read your recent review. We are hoping to achieve a high level of service and upon reading your review, it gives me great joy so say that perhaps we are successfully achieving it! And as our guest, nothing is ever too much trouble as our aim to ensure you have an enjoyable stay. More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed May 28, 2014

Under new management and slowly getting a face lift by the look of things. It is a little dated but has a lot going for it. The lady Alex who runs things there, is really terrific. Cleaning staff were good. Accommodation in Alice Springs is a bit more basic from what I have been told by others on holiday there,... More

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WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thank you for your recent review. After a recent change in management, we are endevouring to provide a high level of hospitality and are pleased to here you enjoyed your stay. We look forward to welcoming you back on your next visit to the Red Centre! Kindest Regards, Alex. P.S. I like that you called me 'terrific' More

Southampton, United Kingdom
Top Contributor
86 reviews 86 reviews
84 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed April 15, 2014

Oh where do I start ! This could be a great motel but! The positives first and there are some, The staff were fantastic and could not have been more pleasant, We had to ring for service at reception to get attention or help, but the girls who do the work were delightful when we found them. The Motel has... More

Was this review helpful? Yes 1
WhiteGumAdmin, General Manager at White Gum Motel, responded to this review

Thank you for your recent review. We are now under new ownership & management and are doing our best to provide the TLC that the motel requires for you to enjoy your stay. I am pleased to confirm that noise after hours is now kept to a minimum and those people feeding the birds are no longer guests here. We... More

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Additional Information about White Gum Motel

Address: 17 Gap Road, Alice Springs, Northern Territory 0870, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — White Gum Motel 3.5*
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style
#5 Business Hotel in Alice Springs
Hotel Class
Official Description (provided by the hotel)
Our motel is located just 10 minutes walk from the Mall. We are surrounded by a host of sporting venues. We are also very close to the local hospital. All rooms have fully equipped, self contained kitchens, T.V.& M.W.O, which when traveling on budgets or with children can save you plenty on food costs. Fully Air-conditioned with a seperate shower and toilet. Our Swimming Pool and Free BBQ area are very popular in the summer months for that cool refreshing dip after a hard day and that quiet drink. Car parking on site, and limited free internet per stay. Guest Laundry. Close to Town and many sporting facilities. which when traveling with children can save you plenty on breakfast costs. We can cater for a single or up to a family of 2 adults and 4 children. Try us for that warm family atmosphere. ... more   less 
Number of rooms
24

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