I stayed here earlier this week on my way to Uluru. And this is a really good hostel, one of the best so far. Spacious clean rooms, 8 bed dorms are really big so you dont feel like your crambed in with 7 others plus there's a bathroom in the rooms. Staff are friendly and there is a nice outdoor... More

A common stupidity in Australia but worst in Alice Springs. The air conditioning! Sometimes 50 degrees Celcius in the shade so air conditioning is definitely necessary for a hostel. They have air conditioning. The only problem is that the air conditioning becomes so unbelievable cold that there is sometimes ice in front of the fan and the room is so... More

Surprised when coming to review here about the poor reviews, Ive stayed in a lot worse places then here! Stayed in an 8 bed dorm which was spacious and clean, the reception staff were very friendly, informative and recommended places to go and things to do (and how to stay safe). Obviously Alice Springs has a reputation but I don't... More

Have just spent several days at the Haven and found that all the staff, from Jack to the cleaners very helpful. Having read a few reviews of the Haven, I feel that considering what the staff must contend with in regard to the various nationalities of back packers their service is good. Perhaps one hour free wi-fi as part of... More

1. When we checked in, was advised that they had no more 4-bed rooms (which we had booked) so we were placed in an 8-bed room with the promise that they will not add more than 2 people to the room. The next day, however, they placed 3 more people in the room. When we brought this up with reception,... More

I stayed here for 3 nights and found it neither good or bad. The bedrooms were tidy with clean linen but not spectacular and the bathroom was clean but had a damp smell since it didn't have a fan. I found the staff unhelpful and lacking enthusiasm, when I told them that the bedroom lock wasn't working I was told... More

To make a long story short, I would not have booked a room here if it wasn't for the Alice Springs Masters Games, which are held for a week every October and resulted in many local hotels being booked full. I stayed here not only because almost everything else was booked solid, but because this is the starting and ending... More

The Room was clean, there were fresh towels and some clean bed linen. The staff is very friendly, you can ask them anytime and they book any tours you would like to do. The breakfast is only toast and marmelade-we didn´t like it.

A choose this hostel because of "secured car park" but on or first evening somebody smashed the window of our car. There is no camera and only poor light. A few minutes later a girl was crying in the hostel because her whole backpack was stolen out of her room. They came through the bathroom window... We talked to the... More