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Crowne Plaza Alice Springs Lasseters, an IHG Hotel

93 Barrett Dr Northern Territory, Alice Springs, Northern Territory 0870 Australia
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Traveler (459)
Room & Suite (237)
Pool & Beach (58)

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About

#4 of 12 hotels in Alice Springs
Location
3.9
Cleanliness
4.2
Service
3.8
Value
3.8

Crowne Plaza® brand to Alice Springs - the town in Australia's "Red Centre". Nestled under the MacDonnell Ranges and is just a few minutes from Alice Springs CBD and 10 minutes from the Alice Springs Airport. Adjacent to key Alice Springs visitor attractions such as Alice Springs Convention Centre and the casino, Crowne Plaza® Alice Springs Lasseters is one of the town's largest hotel, offering guests quality, convenient accommodation.

The hotel offers 205 guest rooms in addition to a great variety of facilities and amenities including the beautiful resort pool, spa and sauna, state of the art Fitness Centre, casual dining in Tali a la carte restaurant and access to a variety of food and beverage options within the Lasseters casino including the Goat & Bucket, the Juicy Rump, Tempo, Casbah and the Juicy Sports lounge.

Experience the amazing sights of Central Australia, stay at Crowne Plaza® Alice Springs Lasseters.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
1,518Review15Q+A100Room tips
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Grumpy19 wrote a review Mar 1
Dedham, United Kingdom56 contributions10 helpful votes
They say that initial impressions can be misleading...sadly this is not the case with this shambolic IHG hotel. The receptionist was verging on rude she was so abrupt and uncommunicative. There no smile or interest shown whatsoever, merely a series of statements..I need ID, Fill this form out, I need a credit card for a $50 deposit, here are your room keys, this leaflet has a map of the hotel and your room is X on the map and the restaurants are there. No offer of help with luggage etc (we are 70!). The place is a maze of paths and prison like gates to the cell blocks...there are very few signs and some point in the wrong direction. We only found our room after 10 minutes of searching and lugging our cases around with the help of another guest!! The room itself was OK and the air con was good, but the hairdryer with the ridiculously short lead was only suitable for a 1m midget!! We tried the Juicy Rump as we only wanted a quick meal and walked out in disgust at the filthy and chipped tables that were crawling with insects! We got a table at Tali, where the food was decent and our waitress was superb!! Give her a job on reception!! We were pleased we were only staying 1 night and had an early start to get away from this dump. Our previous 2 nights were at the IHG Holiday Inn Express, where we received amazing customer service throughout our stay and across the hotel. Chalk and cheese. Do not stay here!!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Responded 3 days ago
Hi Valued Guest, Thank you for your stay at the Crowne Plaza Alice Springs Lasseters. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I am sorry for what happened on your most recent visit. We aim to provide our guests with top-notch service and the highest quality of accommodations where they can have a place to rest and recharge. I have shared your comments with the hotel management team. We will certainly utilize your feedback to elevate future guests’ experiences. I also sent you a private message to follow up and obtain more details. We hope that you will give us another chance to host you and make your stay as best as it can be! Many thanks, Jonathan A Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon M wrote a review May 2023
Sydney, Australia4 contributions1 helpful vote
Hotel's Favorite
Best hotel in town with all amenities you would expect - pool, room service, concierge 24/7, multiple restaurants and bars, as well as a casino if that's your thing. But the best thing for us was to be greeted each morning by the smiling Chef Owen who always had time for a chat and always willing to suggest local places to visit for the best experiences - we wouldn't have seen some great spots if it wasn't for Owen - he even took us to some cultural areas and as a First Nations person he was able to help us understand the stories as well as the cultural significance of the areas. Owen did not charge for this service, he offered and I'm glad we took him up on the offer. If I was Crowne Plaza I would make Uncle Owen their local Customer experience Manager immediately, thanks Crowne but thanks to Owen we'll definitely be back !
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go there in Autumn or Spring
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim S wrote a review Feb 2024
Wisconsin378 contributions132 helpful votes
Room was clean and had many amenities you do t see at other hotels, including slippers. The pool area was large and very clean. Breakfast was hot and had a nice variety. The negatives were the broken screen patio door and then No working air conditioner which we did t notice until til late at night.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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brigittearianne2009 wrote a review Feb 2024
Toongabbie, Australia10 contributions5 helpful votes
We stayed over a weekend. Access to the restaurant and casino was handy and we were quite pleased with the food at both the restaurant and the pub meals available. The room was nice and clean, beds very comfortable. A big plus for me was being able to smoke on the verandah as this is quite hard to find in this day and age. The pool was amazing. Overall, I enjoyed the stay and would return if I ever travelled to that region again.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wiff wrote a review Nov 2023
London, United Kingdom229 contributions137 helpful votes
Hotel was quite basic, having a large casino attached also meant a lot of visitors and subsequent volume of people using the hotel facilities, namely the restaurants. Good points were a choice of places to eat, we chose to eat at the in house restaurant away from the steakhouse at the casino. Sadly the service was not great. The staff at the in house restaurant made quite a fuss of how busy they’d be at the time we’d requested (7pm) telling us it wasn’t free. But when arriving at the restaurant at 7.30 we were surprised to see it was largely empty. The whole “booking” seemed unnecessary to us. When we did order food they managed to get it wrong. The French waitress didn’t seem to speak English or understand the order, which was borne out when it was delivered incorrectly. Aside from that it also seemed extremely overpriced. The actual room was shoddy, shower leaked, the walls were very thin and carpet looked like something from the 1970’s. Overall this place was a necessity rather than a luxury. Also, quite a walk into town. With other hotels in the same road I’d not stop here again. Following from my other experience of Crown Plaza on this trip I can’t say they are my choice at all.
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Date of stay: November 2023Trip type: Traveled solo
Room Tip: Find another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Responded Feb 2, 2024
Hello WiffenPaul, Thank you for staying at Crowne Plaza Alice Springs Lasseters. We appreciate you for banking on our hotel for your travel needs. I'm sorry to read about the issues you encountered during your stay. We aim to consistently deliver superior service and comfortable accommodations to our guests. I have shared your concerns with the hotel management, and I'm certain that they'll look into addressing the issues you raised. We do hope for another chance to provide you with a seamless and positive experience! Best, Jonathan A Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelmate48 wrote a review Oct 2023
Caen, France3 contributions
I'm not happy with our stay at the Crowne Plaza, Alice Springs. They took $50 out of my account. Why? I'd already paid. The staff were sultry and unhelpful and their accents were hard to understand. I had to ask them to repeat what they said a few times. They didn’t stand up and remained seated while talking to me. The wifi was non-existent in our room. I had to walk a long way down to the reception to get proper coverage. The hotel is a long way away from any facilities, yet they charge more than centrally located hotels. It is like a rabbit warren there, and so easy to get lost. The fridge was tiny - theirs had a jug of water in it. Very unhygienic. Most good hotels have bottled water supplied - theirs didn’t. The fridge didn’t have a freezer. The TV pixelated and froze more than it worked. There was no heater in the bathroom and it was quite cold in there having a shower. It took ages for the hot water to come. We couldn't work out how to make the hand held shower work - we tried everything, but there were no instructions. There was a step up into our room, about 120mm, probably contrary to building regulations. There should have been a ramp or a bigger step, say 200 mm. I would NOT recommend this accommodation to anyone.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get an accommodation closer to town!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Responded Oct 20, 2023
Hi Travelmate48, Thank you for staying at our Crowne Plaza Alice Springs Lasseters. With the goals of providing high-quality standards, delivering guest satisfaction, and serve travelers' needs, I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to enhance our services and facilities. I also sent you a private message to extend our help. Thank you for your feedback and for choosing us for your lodging needs. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cotswold 888 wrote a review Oct 2023
Tetbury, United Kingdom42 contributions28 helpful votes
Very sterile atmosphere, hotel room was ok, clean, adequate, the restaurant and bar were dirty and dated, really need upgrading to better standards. Pool area was ok but strangely half of the terrace area was closed with warning tape, but no one knew why? The gym is great, good equipment and busy with locals as well as hotel guests. Casino was a better standard than the hotel so we had a fun evening gambling a little bit, and the staff in the casino were more friendly than in the rest of the hotel. Anyway Alice Springs is such a remote place that overall we enjoyed our stay - we knew it could be quirky - so if you want or need to stop over for a night or two this is probably your best option. But don’t expect that the standards are consistent with the Crowne Plaza brand, they are not!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Responded Oct 20, 2023
Hi Nigel S, Thank you for staying and sharing your experience at our Crowne Plaza Alice Springs Lasseters. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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julie e wrote a review Oct 2023
Brentwood, United Kingdom62 contributions55 helpful votes
This hotel has a fitness area and spa. A nice pool area and pool bar. A nice restaurant for breakfast and evening meals. The rooms are spread out in blocks, rooms are spacious but dated. Although everything you need is in the rooms this was a bit of a let down. Hotel staff are very friendly and helpful. I had arranged trips to The flying doctor museum and the outback school which was interesting. Apart from the organised trips i did not leave the hotel as there had been some unrest and i was warned not to leave unless there was at least four of us and definatley not after 9pm.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Pool area is lovely spacious and relaxing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Responded Oct 16, 2023
Hi 29juliee, Thank you for choosing to stay at Crowne Plaza Alice Springs Lasseters and letting us know about your experience. Here on our property, we’ve thought of everything to help you unwind and rest easier, ensuring a productive day ahead. Your remarks arrived at my office, and I am sorry that we did not meet your expectations during your stay with us. I understand that when you reserve, there are options, and choose us because we are different. I forwarded your comments to our managers, and we took action to prevent this from happening again. I invite you to come and visit us on your next travel so you can create new memorable moments here. Thank you for your time, Oscar C. Case Manager IHG Hotel & Resort Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah wrote a review Aug 2023
10 contributions
I have a membership to the sports facility. I entered at night via the hotel lobby after having a meal at the casino. The front desk responded aggressively to me walking through the lobby without a key card. The staff member rudely pointed out how queer I looked and acused me of "stealing my pass". I was extremely uncomfortable at the initiation of our interaction. There seemed like there could be a quick fix to this like looking up my name on the computer-the staff member refused to do this, stating I cannot enter the facility due to my stolen pass. The night time staff member continued to be berating without offering a solution. So because of the way I look she decided she didn't like me and I couldn't use the facility. Avoid night time lobby staff.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Responded Sep 2, 2023
Hi Lanesville893132, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Crowne Plaza. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pinker J wrote a review Aug 2023
1 contribution
Fantastic stay In block 4 level 2 between 1 August and 12th of August. Fantastic Room service from the Young african man ( Jason or jacob can't remember his name, but he was very helpful assisting my family with extra towels and ensuring the cleanliness was on Par. He built a quick rapport with us and made us feel very comfortable. Such a brilliant young man. Will definitely be staying at Lassters next visit to Alice springs l.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$127 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lasseters hotel alice springs
LOCATION
AustraliaNorthern TerritoryRed CentreAlice Springs
NUMBER OF ROOMS
205
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROWNE PLAZA ALICE SPRINGS LASSETERS, AN IHG HOTEL - Updated 2024 Prices & Reviews (Australia)

Frequently Asked Questions about Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Which popular attractions are close to Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Nearby attractions include John Flynn's Grave Historical Reserve (0.6 miles), Lasseters Casino (0.08 miles), and Alice Springs Aquatic and Leisure Centre (0.6 miles).
What are some of the property amenities at Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Conveniently located restaurants include Simply Korean Restaurant, Hanuman Alice Springs, and Saltbush.
Are there opportunities to exercise at Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Crowne Plaza Alice Springs Lasseters, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Alice Springs Lasseters, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Alice Springs Lasseters, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Alice Springs Lasseters, an IHG Hotel?
Many travelers enjoy visiting Alice Springs Telegraph Station Historical Reserve (3.1 miles).