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Desert Palms Alice Springs

3.5 of 5
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74 Barrett Dr | PO Box 3196, Alice Springs, Northern Territory 0870, Australia
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AUD100 (AUD)
Desert Palms Alice Springs
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Ranked #6 of 15 Hotels in Alice Springs
A recent review
5 of 5 stars reviewed 1 week ago
GeorgeandShelly Sydney, Australia
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235 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harlow, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We were booked into this place by travel agent for 15th February, on our arrival we found the reception was shut with a sign saying, to the effect, had other things to do and so reception shut, we would have to wait! This in 39 degrees of heat. When we had the audacity to complain we were told we had... More 

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had heard stories about Alice Springs and weren't sure what to expect so booked in to here as it was gated at night. We had a car full of luggage, tents, supplies etc so wanted to make sure everything was safe. And it was! We loved it, after 5 weeks of camping it was nice to have a cabin... More 

Was this review helpful? Yes 3
Alice Springs, Australia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Desert Palms is lovely place to stay, we had a bungalow looking out on the golf course area. The rooms are ok for 2 people, 3 would probably be a bit crowded if you are staying a bit longer. We have stayed 2 nights and it was quiet, comfortable beds and all you need for a short stay. I found... More 

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Do not stay! We booked for one night as we was only passing through! Woke up at 4 am to find a man at the end of the bed. He ran out and got away with a lot of our possessions. Staff said sorry but showed no interest or worry about the situation, we didn't feel safe and left at... More 

Was this review helpful? Yes 4
Angie R, Owner at Desert Palms Alice Springs, responded to this review

I have spoken to the manager re the theft from your room and she explained that she did her best to help, apologies profusely and offered the use of our phones to ring banks, family etc and the police attended. We do the best to make the Desert Palms a very safe place to stay with security fencing around the... More 

Manresa, Spain
Top Contributor
57 reviews 57 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rate quality/price is excellent. The bungalow has all you need (with a little terrace where you can breakfast). The Resort is so quite in the day and night. It has a swimming-pool. The staff is friendly. The atmosphere is very nice, it does not seem, you are near the desert.

Was this review helpful? Yes 3
Brussels
Top Contributor
90 reviews 90 reviews
55 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 12, 2015 via mobile

The house/room was very dated, but clean. The shower was dripping the whole time. The main lightning in the room and bathroom were TL tubes. Most of the guests at the complex were contractors. Therefor was perhaps the large guest laundry. The swimming-pool was set in a nice landscape and the staff was very friendly

Was this review helpful? Yes 4
Angie R, Owner at Desert Palms Alice Springs, responded to this review

Thank you for your review. It was nice to read you found our rooms clean and the staff friendly they all like to read comments like that. I was sorry to hear about the dripping tap, I am not sure if you notified reception but I are sure they would have organised to get it fixed if they had known.... More 

Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015

I stayed at the Desert Palms resort and found it to be wonderful. The resort was well located near the casino and a pleasant walk into the city centre. My villa was clean and had everything I needed. I especially appreciated the kitchen facilities. The pool was great for cooling off on the hot days although I must admit it... More 

Was this review helpful? Yes 6
Angie R, Owner at Desert Palms Alice Springs, responded to this review

Thank you for your lovely comments. The receptionist you were referring to was Keisha and she was thrilled to read you review. Regards Angie More 

Waltham Abbey, United Kingdom
Top Contributor
56 reviews 56 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 2, 2015

Stayed for a couple of nights in January, facilities here were great, however, the room itself was quite tired looking and could do with some decorating, other than that, can't complain! Didn;t get to use the pool facilities due to weather being unkind to us and raining for our entire stay!

Was this review helpful? Yes 5
Darwin, Northern Territory, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 23, 2015

We stayed here 2 nights rooms were clean and comfortable, felt very safe and secure. Kids loved swimming in the pool. BBQ area would be better closer to the pool area rather than down the back, we used our own as didn't like where it was. That the only down side great place to stay and within walking distance to... More 

Was this review helpful? Yes 8
Angie R, Owner at Desert Palms Alice Springs, responded to this review

It was lovely to read you enjoyed your stay and found us clean and safe. We have actually been discussing putting a BBQ next to the swimming pool so thank you for your thoughts also. Regards Angie More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 20, 2015

Nice place with comfortable bungalow-like accomodation. The bathrooms are very narrow but otherwise the rooms are great and pacious with private kitchenette. Pool and lots of playing are for kids and nice parking. A bit of a walk to the city, but still nicely located.

Was this review helpful? Yes 6
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