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Aurora Alice Springs

11 Leichhardt Terrace, Alice Springs, Northern Territory 0870, Australia
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1 room 1 guest
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Aurora Alice Springs
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609 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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  • All months
    (609)
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    (175)
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Greater Perth, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

If you are a person that likes clean showers don't stay here! There is calcium build up, but there is a lot of mould build up, pink and black. The bathroom mirror is dirty! If you have dust allergies there is major dirt and dust on the window sill. The window is broken(the actual frame is broken). Had a lovely... More 

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Seymour, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

Room size good and Wallace a fantastic night staff person came and Cleaned my bathroom floor and shower as it was just to filthy to shower in . Location great bed good but room not the cleanest .. had to get Wallace to get cleaning products so we could have a clean bathroom ..He cleaned it took him over half... More 

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Travelers are raving about these Alice Springs hotels

Hobart, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night. we had read reviews and did not expect great luxury. the rooms were clean (deluxe grade) but there were two failed light globes and one broken overhead light. I took the list down to the desk and they did not have a maintenance list!The central siuation is the best thing about this hotel. the... More 

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Cork
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the Aurora for just one night. I always read the reviews on tripadvisor before a trip and because of that I emailed the hotel prior to our trip and asked for a quite room in the upgraded area of the hotel. I received two lovely friendly and welcoming e mails from Alisa one of which included a... More 

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Copenhagen, Denmark
Level Contributor
55 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stated at this hotel with my husband and kids, aged 9 and 15, as a part of a 30 days trip around Australia. This hotel was in the lower scale comparing to the hotels we stayed in through the trip. Ok standard however the room we stayed in faced the Main Street and there was noise from bars and discos... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived early to check in after all night on the Ghan. We were told we cannot access our room until 2pm as we are still cleaning them. No offer or customer service- they could have taken our details and expedited the cleaning of our room- just a very rude assistant manager.Tour groups got in before the magic 2pm. Don't... More 

Was this review helpful? Yes 2
Kingston-upon-Hull, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading these reviews I was rather nervous about my stay at this hotel as it seemed like it would either be decent or horrible. After reading many reviews and making a list of the traveller tips; I asked for a room on the second floor and refurbished and I was given room 306. The lift is in a rather... More 

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Adelaide
Level Contributor
132 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel had a very impressive reception area - shame the rooms weren't as good! Very dated, need an overhaul, especially the bathrooms. Cracked shower screen, dirty looking sink, inefficient heating (0 deg outside and about the same inside). Curtains hanging off hooks, and wierd arrangements with bedding. Only had a sheet and had to rummage in the cupboard for... More 

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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for our last night of our tour through the red centre and after a good first impression outside, it turned out to be in desperate need for renovations. We were a family of three and got placed in a DORM room for 6 (I did not even know hotels had dorms with bunk beds) right next... More 

Was this review helpful? Yes 1
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 29, 2015

I am staying for one night (fortunately only one!) in this sticky Hotel which need urgent renovation! The rooms, I admit, are rather big, but far from being clean! The carpet is full of stains, the bathroom is even not very clean. But when I opened the wardrobe with a fridge in and a mousetrap beside the fridge I knew... More 

Was this review helpful? Yes 1
GM_AuroraAlice, General Manager at Aurora Alice Springs, responded to this review

Dear Guest While all comments are appreciated, it does help us to address our guests concerns if they contact the hotel during their stay.. In this instance we could have provided you with information on the pest control measures that the hotel has in place. Being a town in the desert, Alice Springs is prone to mice plagues, unfortunately this... More 

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