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Aurora Alice Springs

11 Leichhardt Terrace, Alice Springs, Northern Territory 0870, Australia
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Aurora Alice Springs
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661 Reviews from our TripAdvisor Community

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Darwin, Australia
Level Contributor
144 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stay here most time when travelling to alice springs and this was certainly the worst. Had requested an accessible room and was told when i arrived the room was quite easy to get to .. however NOT disabled. There was considerable tooing and froing about how we would deal with this and only when i said i could not stay... More 

Helpful?
Thank SDDarwin
Chelmsford Essex
Level Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The reception area was ok and the staff were helpful When we were told our room we had to go through the car park to a lift. All doors to different areas needed the key card for access. We arrived at a long row of doors that looked tatty. The room was scruffy, it can not have been cleaned thoroughly... More 

Helpful?
1 Thank theoldone

Travelers are raving about these Alice Springs hotels

Cairns Region, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed there before Christmas after working remote for couple of days. Room and bathroom particularly dirty and toilet not cleaned. Hair on carpet and linen pillow cases not changed. Very dirty motel. They requested $100.00 deposit to be reimbursed at end of visit. After phoning them 1 week later they said I would receive my $100 in 3-5 working... More 

Helpful?
2 Thank Susan H
GM_AuroraAlice, Front Office Manager at Aurora Alice Springs, responded to this review

Hi Susan H, We have discussed this issue in the past. We would like to remind you that the $100 was a pre-authorisation and is not held by the hotel, but by your bank. It is automatically returned to you within 3-5 working days. This is an automated process. We have checked our financial records and we have not received... More 

Shanghai, China
1 review
4 of 5 stars Reviewed 4 weeks ago

It's good location in the center of city. And convenience to get help from reception. Before arriving they send welcome mail really make sense for holiday. And after replying they also give quick respond. Anyway if you want to visit Alice Springs I personally recommend it.

Review collected in partnership with this hotel

Helpful?
Thank wum2016
Lausanne, Switzerland
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed December 27, 2015 via mobile

We were in Alice Springs for only one night and this hotel was booked by our travel agency so we checked in without imagining things would be so disappointing considering that for the past 10 days we slept in awesome 3-4 star hotels around Australia. Room was big but so dirty! I have seen 1-2 star hotels cleaner than this!!... More 

Helpful?
Thank sophie-sulzer
Cologne, Germany
2 reviews
5 of 5 stars Reviewed December 27, 2015

Beautiful place,nice people,helpful people,nice rooms,big rooms,a very good starting Point to make Trips to the out back,good opportunities for Shopping,a good possibility to see the work and the history about the flying doctors

Review collected in partnership with this hotel

Helpful?
Thank chrisN1287AW
Darwin, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 23, 2015

I came to Alice for work. Accommodation was provided by my employer, I will not be coming back to Alice if I have to stay there. There where 2 beds, a queen bed which smelt like vomit and the sheet where stained, and a cot which was clean. The food was ok (better than expected) but not a lot of... More 

Helpful?
2 Thank kalotinah07
Palmerston
1 review
3 of 5 stars Reviewed December 23, 2015

The whole hotel is run down and in need of a freshen up. The under cover/under ground carpark stinks like a urinal and is very dark. The carpark is also the access for the restaurant. Not nice to walk through at all.

Review collected in partnership with this hotel

Helpful?
Thank 144sherynf
Ashburton, New Zealand
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 20, 2015

Really please with this place. Nice clean spacious room. Very centrally located and easy to get around town. The Hotel had a pool and a very large reception area if you have to spend time waiting for transport. Would be happy to stay here again.

Helpful?
Thank RATZnz
Sydney, Australia
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 18, 2015

Large double room with an additional single bed which I found to be comfortable but mattresses were a bit firm (which I love, others may not). We had a ground floor room that looked onto the semi-underground parking garage so we didn't have a view (not important to us) and weren't bothered by street noise at all. Air conditioning wasn't... More 

Helpful?
1 Thank LeafyPunk
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