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Alice in the Territory

46 Stephens Road, Alice Springs, Northern Territory 0870, Australia (Formerly Comfort Inn Outback Alice Springs)
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1 room 1 guest
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Alice in the Territory
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147 Reviews from our TripAdvisor Community

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Traveler rating
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    39
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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    (46)
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    (40)
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    (35)
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Sydney
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family room for 2 adults and three children. Bunks in a large room with clever design with the children around a corner. Have not seen this before but works very well. The staff were very helpful withluggage and change of plans. We were very happy here and will stay again. I agree that the place is old... More 

Was this review helpful? Yes 1
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We're glad you enjoyed your stay with us and liked the design of the bunks in the room. The new managers pride themselves on their friendly, helpful service and we look forward to welcoming you back next time you visit Alice Springs. More 

Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 13, 2015

A very old motel, housekeeping good but the overall general maintenance and cleanliness left a lot to be desired and even after it was brought to management attention, nothing was done. In fact our room was not even serviced despite a two night stay.

Was this review helpful? Yes 2
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We are sorry to hear about your experience at our hotel. We are currently in the midst of a management change over and the new managers are working hard to address this and a number of areas so that future guests have a quality experience while staying at Alice in The Territory More 

Travelers are raving about these Alice Springs hotels

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2015

Most Friday evenings my wife, another couple and I have dinner at one of our local restaurants. As we hadn't been to the Restaurant at the Alice in the Territory for ages, we decided to have dinner there last night. My golf mate and I usually meet for a few beers and are joined by our wives a little later.... More 

Was this review helpful? Yes 2
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We have printed it out so that all our restaurant and kitchen staff can view your comments. We have finalised a new wine list, which includes Robert Oatley wines and this will be available within the week. We have taken your comments on board regarding the Seniors discount . Thank you again and we look... More 

Jabiru
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 7, 2015

Have had the pleasure of staying here a few times. It gets better each time! Girl on check in was very pleasant, young British (I hope!) girl, had a wedding to deal with and was still upbeat and cheerful. Room was nice and bed comfy as usual but the aircon was the only issue being noisy, although quieter than all... More 

Was this review helpful? Yes
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We look forward to our guests returning time and time again. There is a new menu in the restaurant. We have kept the old favourites and our Chef has added some new items. Look forward to welcoming you back. More 

Telford, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 12, 2015

This hotel is out of town but that was not a problem for us-we drove & there is plenty of parking. The rooms are still being worked on however we were not disturbed by the workmen. Nice clean rooms with everything you need,tea & coffee,iron,etc- bathroom is dated but as we were only there for 2 nights, it was quite... More 

Was this review helpful? Yes
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. Our pool is a favourite spot for all guests - time to unwind after a busy day sightseeing. We look forward to welcoming you back. More 

McKinney, Texas
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 9, 2015

I was very pleasantly surprised at how nice the hotel was considering the very low nightly rate. It was a Hotwire special rate. The room was very large and comfortable. Clean and recently updated. The staff was very friendly and helpful. The only drawback to the stay was that the distance from the hotel to the center of Alice Springs... More 

Was this review helpful? Yes
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. Our team get many commendations for their friendly service. Hope you enjoyed your stay in Australia More 

Shanghai
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 22, 2015

First time we stopped there was a good experience. Warm welcome from the yound lady working there (working holiday visa kind), good room, nice pool. The hotel is under renovation though, which is a good idea as it needs it. Bad news, in the morning (which was a sat or a sunday I forgot), the workers started to make noise... More 

Was this review helpful? Yes 1
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We do recall several conversations with you, unfortunately some of the points you raised in the review where not raised at the time when we could have assisted. More 

Halifax, Canada
Level Contributor
154 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 16, 2015

Not my favorite place I have stayed. Grounds are nice and view from my room was great. I stayed on 2 occasions (before and after a G-Adventures tour). I stayed in the 4-bed shared rooms. Bottom bunks a bit more comfy. Towels not always in room and had to walk to reception to get. Pool was nice. Very quiet location... More 

Was this review helpful? Yes 1
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. Our apologies for the towels not being in your room. As part of the refurbishment we are also revisiting staff training. Glad you enjoyed your stay and hope during the rest of your backpacker trip around Australia you get to explore our beautiful country. More 

Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 15, 2015 via mobile

Needed a place last minute for a few nights and this was the cheapest I could find that wasn't a hostel. I found the grounds to be very clean and laid out well and staff at the desk were pleasant. Rooms were larger than expected but obviously would have preferred to pay less to sleep in a bunk bed in... More 

Was this review helpful? Yes 1
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We take pride in the cleanliness and layout of our grounds as well as the spaciousness of our bunk rooms. Our staff do all they can to make our guest’s stay with us as comfortable as possible. We're glad you enjoyed your stay with us and look forward to welcoming you back. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 10, 2015

As soon as we stepped out of the shuttle bus we were hit with a strong odour of sewers. We arrived around mid-day but were not allowed access to the room until after 2:00 pm. Our luggage was locked away and we decided to take the local bus into town from the bus stop outside the motel.. Although the bus... More 

Was this review helpful? Yes 2
woywoy123, Owner at Alice in the Territory, responded to this review

Thank you for your review. We did address your concerns several times with you. As we advertise, we have recently purchased the motel from receivership and are in the process of renovating. To answer you points: Yes there was a smell when you arrived - the grease pit was being pumped out (the first time since 2010!) and unfortunately we... More 

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