Stayed here a night before and after a Contiki tour.
The hotel rooms are nice but nothing special, your standard bed, desk and tv set up etc. The bathrooms where ok, with a shower toilet and sink. The style is very dated but its perfect for what we needed. Most the rooms have there own private balcony overlooking one of...
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Last week I stayed here for 5 nights and for all you readers out there, I had an extremely enjoyable experience. For the price charged per night for 4 people, I was quite impressed. Its very laid back and the staff are pleasant and friendly. If you are aiming for extreme comfort, this is not the place for you. But...
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Dear rozanne b:
Thank you very much for making the time to post your feedback onto Trip Advisor regarding your recent stay with us. It is always pleasing to read such comments and I will be sure to share with the team!
Thank you,
all seasons Oasis - General Manager
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Dirty ,Old and Neglected .I can put up with old and broken but not dirty . All i can say is that Accor head office must never send anyone up to Alice Springs to check this hotel. We paid $135 with breakfast for 4 adults in the one room so the price was good. Property does have alot of potential...
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Dear Myra O:
Thank you for placing your comments onto Trip Advisor regarding your recent stay at the all seasons Alice Springs Oasis.
I am very disappointed that you took away this experience and I certainly wish that I could have been part of the opportunity whilst you were here at the hotel to attend to your issues. Whilst is...
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My sister found a cockroach in her bed and looking under the beds, found a lot of dirt and dead insects. Would not stay there ever again.
Good service and friendly staff.
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Dear Accorhotels.com Traveler:
Thank you for placing your feedback onto Trip Advisor regarding your recent stay with us at the all seasons Alice Springs Oasis.
We have our monthly pest controller attend to the entire hotel, however it is challenging to maintain insects when operating a business in the Red Centre, especially through the varying seasons. However, there is no...
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We visited in middle of summer (off season for this town). Room was very cheap as we got on a mystery deal. We were told we had 'an upgrade' which I am not sure we actually got. The room was very tired and in need of a refurbishment. To be fair some rooms in another block were being given a...
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Dear Peter W:
Thank you for posting your feedback from your recent stay with us at the all seasons Alice Springs Oasis.
I am disappointed that you took away this experience. As you mentioned, we are in the process in upgrading certain areas of the hotel, on an on-going year-by-year basis, which demonstrates that myself and my team care for...
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We stayed at this hotel for 2 nights as a stopover for the Uluru trip. It seemed very end of season with not many staff. On the return night we were given a room which was dirty and which had stained sheets. We complained and it was changed instantly. The replacement room was fine. The rooms were big with good...
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Dear Faridap:
Thank you for your feedback as posted on Trip Advisor regarding your recent stay at the all seasons Alice Springs Oasis.
I do apologize regarding the initial room provided to you however I am very happy that this was resolved with efficiency and that your 2nd rooms was to your expectations.
Warm regards,
All Seasons Oasis - General...
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We went to stay at the Oasis All Seasons Hotel and to have a pleasureable and quiet Christmas. Christmas lunch @ $115 per person was wonderful as was the service. Our dinner was a light one, and we headed off to bed about 10.30 pm. This was disappointing. We thought we had booked a delux room @ $90 but the...
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Dear Accorhotels.com traveler:
Thank you for your feedback regarding your stay with us on the 25th December 2011.
Firstly may I thank you for your kind words on the quality of the Christmas Luncheon and the level of service received; I will be sure to communicate this to the Food & Beverage Team. I also thank you for your feedback...
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We stayed during a very hot week in December. The pool and bar were nice. And most of the staff were too.
However, the room had not been stayed in for awhile and was very hot (over 38C) when we checked in. The air conditioner was completely inadequate and unable to cool the room off. By early morning each day...
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Dear Accorhotels.com Traveler:
Thank you for placing your comments onto Trip Advisor.
Firstly thank you for your comments regarding our pools, bar and friendliness of our staff.
I do apologize that your rooms was not pre-cooled for your arrival, which is a process we undertake to assist in guest comfort. We do provide you with a tag that is inserted...
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the hotel should market itself as a backpackers and workplace accomodation because it appeared to me that these were the groups that were being accomodated.
one person on the counter to check in in the afternoon was not satisfactory, having to ask to be changed as the room was not as I booked (paid for the extra bed not to...
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Dear Accorhotels.com Traveler:
Thank you for posting your comments onto TripAdvisor regarding your recent stay at the all seasons Alice Springs Oasis.
I am truly disappointed that you did not fully enjoy your stay with us. It is true that we appeal to the markets mentioned by you as we are a 3 1/2 star economy hotel however the shortfalls...
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