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All 16 Alice Springs hotels

Diplomat Alice Springs

4.0 of 5 Hotel   |   20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Diplomat Alice Springs
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Ranked #11 of 16 Hotels in Alice Springs
A recent review
4 of 5 stars reviewed 1 week ago
JagBallina Ballina, Australia
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115 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Darwin, Australia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Definitely would not stay here again. This hotel claimed to be 4 star. I think it was self rated. the room was unclean, the bathroom had broken tiles, the freezer had food left in by previous guests. The carpet and walls had obvious signs of not being cleaned in a while. For $180 per night, I think guests deserve better.... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Sue C, I am sorry to read that you would not return to The Diplomat. I am keen to speak with you more about your issues. Would you kindly contact me for further discussion via email: reservations@diplomatmotel.com.au or alternatively on 08 8952 8977 at your earliest convenience. Yours kindly, Anjelka Bazdaric More

Hilo, Hawaii
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Stunk of smoke, beds gave both of us a rash (had to use our own bedding from van), unbearable noise from venue downstairs until 4am. We were warned of slight noise pollution but not to the extent we experienced. Wouldn't have paid anymore than backpackers price, in fact we recommend they turn that entire noise polluted area of the motel... More

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Ballina, Australia
Top Contributor
64 reviews 64 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this Motel on four occasions over the last twelve months and have been satisfied each time. As with all outback people, the staff are friendly and obliging. The only drawback is the plumbing system which is old and at times there is hammer in the pipes which sounds like someone using a jackhammer in the early hours... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

JagBallina, It is always a pleasure to welcome back return guests to The Diplomat. Thank you for choosing to stay with us again. Would you mind forwarding an email through to reservations@diplomatmotel.com.au advising the room number so I can investigate the plumbing issues further? We do have bathroom redevelopment plans scheduled to commence towards the end of the year, however... More

lancashire
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a basic room at the motel. Yes the room was basic but did have fridge, TV and kettle, the bed was a bit lumpy but ok for me, the bathroom had been cleaned but some hairs left in the shower. Cleaning could have been better and some stains on the carpet.Quick check-in and helpful for directing me to shops,... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Seacat123, Thank you for staying with us, we sincerely hope the remainder of your trip was enjoyable. Please feel free to email through the room number so I can follow up on the mattress to: reservations@diplomatmotel.com.au We look forward to welcoming you back to The Diplomat again in the future Seacat123. Kind Regards, Anjelka Bazdaric More

Senior Contributor
31 reviews 31 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A more budget style motel within the cbd of Alice Springs. Only a couple of minutes walk to shops and the mall. This motel has a really good bar/lounge as well as a slightly upmarket restaurant. Our room, above the restaurant, was large and standard decore. Only 2 let downs, the mattress needed updating and the shower hadnt been cleaned... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Chrissieisawesum, Glad to hear you enjoyed both Uncles and Stumps and to read that you will be returning! Would you mind emailing through the room number so I can follow up the mattress issue? reservations@diplomamotel.com.au Thank you for staying with us Chrissie and we all look forward to welcoming you back once again to The Diplomat. Kind Regards, Anjelka Bazdaric More

Melbourne, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The reception staff were excellent, could not do enough to appease our problems. The housekeeping staff were less than average...no spare toilet roll, empty toiletry dispensers, ragged threadbare towels. The convenience of the Uncles bar and grill was a bonus as was their prices, very good value. There were no breakfast menus in the room so we could not gauge... More

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Kay70_11, Thank you for taking the time to review our property and for bringing to my attention areas that Housekeeping had overlooked during your stay. We do have plans on re-modelling the downstairs bathrooms - which means no step-over into spas! Our staff are committed to providing a positive experience to all of our guests and I am pleased that... More

Tennant Creek, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Friendly, welcoming staff, great rooms, perfect location (five minutes walk will get you to anywhere you want to go in the centre of town), good and spacious car parking. What more could I ask? Very good rates as well. If you are arriving by air, taxis and the airport shuttle are readily available. If you arrive by long distance bus,... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Phillip M, Thank you once more for such a lovely review on our property, staff and location. It is always a pleasure to welcome you back. Until the next time, all the best and kind regards, Anjelka Bazdaric More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 weeks ago

Even though our room was above the tavern area on a Friday and Saturday night we had no trouble sleeping well in the comfortable bed. The noise levels were fine. Great central location which is important in Alice Springs if you want to cut down on use of a vehicle. We could walk to the shops, the mall and most... More

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

LeanneFitzGerald, Thank you for staying with us and for taking time to review our property. I am pleased that the Karaoke on a Friday night at Uncles Tavern did not bother you and that you enjoyed your stay. I have passed your feedback and compliments to our teams and we all look forward to welcoming you back. Kind Regards, Anjelka... More

2 reviews
4 of 5 stars Reviewed September 14, 2014

For the money off under 100 dollars a night the facilities were clean and comfortable. Felt safe staff were polite and helpful didn't use the pool but seemed ok. Minor item was that the fluoro light in bathroom took a while to start up but otherwise would stay there again. Convenient and good location

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Scott N, Thank you for reviewing our property and complimenting our staff and facilities. We are on-site 24hrs a day and more than happy to attend to any maintenance issues throughout your stay. Would you mind confirming either by email or phone which room you were in during your stay so I can personally ensure the starter has been replaced... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed September 13, 2014

The Diplomat is set right in the heart of Alice Springs and is in walking distance to everything you need there. The rooms are clean and well-appointed although a bit dated now and the staff are all helpful and couldn't be more welcoming. Plenty of parking which is secured at night and the grounds are well-maintained and quite peaceful. Nice... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Alicetravels2014, Thank you for taking the time to review our property. It was a pleasure to look after you during your stay and we all hope to welcome you back again one day. Kind regards, Anjelka Bazdaric More

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Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diplomat Alice Springs 4*
Number of rooms: 81
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs

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