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Diplomat Alice Springs

4.0 of 5 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
#10 of 16 Hotels in Alice Springs
107 Reviews 3.5 of 5 stars
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Diplomat Alice Springs
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Diplomat Alice Springs
Diplomat Alice Springs
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107 reviews from our community

Traveler rating
    20
    33
    28
    17
    9
See reviews for
10
37
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

For the money off under 100 dollars a night the facilities were clean and comfortable. Felt safe staff were polite and helpful didn't use the pool but seemed ok. Minor item was that the fluoro light in bathroom took a while to start up but otherwise would stay there again. Convenient and good location

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Scott N, Thank you for reviewing our property and complimenting our staff and facilities. We are on-site 24hrs a day and more than happy to attend to any maintenance issues throughout your stay. Would you mind confirming either by email or phone which room you were in during your stay so I can personally ensure the starter has been replaced... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

The Diplomat is set right in the heart of Alice Springs and is in walking distance to everything you need there. The rooms are clean and well-appointed although a bit dated now and the staff are all helpful and couldn't be more welcoming. Plenty of parking which is secured at night and the grounds are well-maintained and quite peaceful. Nice... More

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Alicetravels2014, Thank you for taking the time to review our property. It was a pleasure to look after you during your stay and we all hope to welcome you back again one day. Kind regards, Anjelka Bazdaric More

Sydney
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I recentrly stayed at The Diplomat whilst attending Desert Mob. The location is extremely convenient as the galleries and eateries of Todd Mall are only a few steps away. The staff were very welcoming , friendly and helpful throughout our stay. The beds and bathrooms could certainly do with an update as both appeared tired and worn. Plumbing in bathroom... More

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

keentotravelsydney, Firstly, thank you for choosing to stay with us during the Desert Mob event at Araluen. It was a pleasure to welcome you and your party to The Diplomat and we look forward to seeing you again next year! Could you please call me on 08 8952 8977 or email to gm@diplomatmotel.com.au so I can rectify the plumbing and... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Room was clean and comfortable, staff were excellent and very helpful. Parking was secure, great access to shopping in fact everything was within walking distance. Only letdown was the meal at Stumpy was extremely poor and the restaurant was grubby, but the service was good

Review collected in partnership with this hotel

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Bob, We are very happy to read that you enjoyed the service and facilities at The Diplomat during your recent stay. I would like to investigate your experience at Stumps Restaurant a little more Bob. Would you be so kind as to contact me directly on 08 8952 8977 or via email: gm@diplomatmotel.com.au to advise date, time, etc so I... More

Sydney Australia
Top Contributor
487 reviews 487 reviews
75 hotel reviews
283 helpful votes 283 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on 2 occasions for a total of 3 nights and have nothing but praise for the staff & an all round great location. Had several contacts with Di, Ange & all the other desk staff and found them all without exception to be friendly, helpful & attentive to the guests needs. We had a few little problems which... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Skeney57, Delightful Diplomat - what a lovely compliment you have left to all of our staff. Thank you for taking the time to review our property and to commend our staff on their service. We all sincerely hope you enjoyed the rest of your trip and that you had a ball at The Alice Springs Casino whilst you were here!... More

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were given one of the "Aunties rooms" which is Directly over the top of the bar underneath which, to our horror, holds karaoke nights on Fridays till closing time 1am in the morning. I can attest that not one person in Alice Springs can sing a note with a skin-full of grog. Not a wink of sleep and when... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Mim L, Aunties Rooms are located above Uncles Tavern and this is stated via the two website we advertise these rooms with: wotif.com & Expedia. We acknowledge that it can get noisy at times, that is why the rate per night is extremely reasonable. Our staff did action your complaint as quickly as they could by giving you a complimentary... More

Cairns
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a one night stay in Alice Springs, flying in to relocate a campervan back to Cairns. Pre-booked by phone with the efficient assistance of staff who were equally attentive and helpful on our arrival. Clean, comfortable room with the motel in the centre of town and walking distance to shopping, restaurants etc. If looking for a central place to... More

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

NichoCairns, Thank you for taking the time to review our property. I have passed your feedback on throughout our team and we are happy that you were pleased with our level of efficiency and customer service. We hope to welcome you back again to The Diplomat NichoCairns. All the best, Anjelka Bazdaric More

Adelaide, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and secure.The staff were very helpful. Ange at the desk and her superior Di helped us above the call of duty.Has good off street parking.And so central is the key to the Diplomat. Major shopping centers are a 3 minute walk and the Todd mall about the same.The Bars next to the diplomat really got going on a Friday... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Csaba P, Thank you for the review and kind words. We are all so glad that you enjoyed your stay and be sure to call in again in the future. Kind Regards, Anjelka Bazdaric General Manager More

Wangaratta, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Older style room but well maintained and very clean. Secure car parking and access to eateries, shopping and services, on site bar and restaurant. Very helpful reception staff- have already booked again!

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

WangFrog, We are happy to read that you enjoyed The Diplomat's customer service and amenities, as well as our central location. We hope to welcome you back again soon WangFrog - be sure to enjoy the rest of your travels. Kind Regards, Anjelka Bazdaric General Manager More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The staff at the diplomat was very friendly and helpful, without being overly formal, which I always appreciate. Location was excellent for shopping and local galleries. The restaurant was, on the whole, excellent. Only one meal out of 5 I was unhappy with but the rest were great and the prices very reasonable. My only gripe was with the bathrooms,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Teewiggy, Fantastic to read that you found Stumps Restaurant excellent, and our staff friendly and helpful. Though the dispensers may appear a little clunky they do help us ensure our environmental impact is kept to a minimum in terms of packaging and generic waste. You take the good with the bad! Thank you for your review and we all look... More

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Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diplomat Alice Springs 4*
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs

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