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Diplomat Alice Springs

20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Diplomat Alice Springs
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Innisfail, Australia
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful, clean motel with large rooms. Facilities were excellent - car parking, security gates after hours, on-site restaurant/bar and pool. Staff were efficient and professional. Highly recommended!

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Grace N, Thank you for recommending our Motel. I am happy to read that you enjoyed your stay, the Motel amenities and our level of service. I look forward to sharing your feedback with the rest of the team. I trust your trip to The Alice was a memorable and enjoyable one and hope to welcome you back again soon.... More 

Singleton
1 review
5 of 5 stars Reviewed 1 week ago

Reception staff on check in were exceptional. Breakfast in the morning was great, however a little more direction from breakfast service person, eg toaster switched on, tich a general overview on how your breakfast services work. Otherwise staff were very friendly and helpful when asked.

Review collected in partnership with this hotel

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Rebecca V, Thank you for your feedback regarding your recent stay at The Diplomat. I am pleased to read that you had a lovely experience. Your feedback regarding the breakfast buffet has been noted. We really appreciate your feedback. We sincerely hope that your trip to the Alice was a memorable one and we all hope to welcome you back... More 

Mackay, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights in a budget room which had everything I required and felt very safe. Found the service good and the staff very helpful and friendly. Dinner in the restaurant was ok and reasonable priced.

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Kathleen S, Thank you for your review and positive feedback regarding the staff, service and amenities. We are glad you chose to stay with us and look forward to welcoming you back again. Kind Regards, Anjelka Bazdaric More 

Adelaide, South Australia, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location in the centre of the town. Difficult to find room in the dark. Awkward access. Room very basic but Ok for the price. Curtains old and worn. The room was adequate for the price but found better value elsewhere.

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Martin D, Thank you for your feedback. We are glad to read that your found the room adequate for the price you paid. We do have plans to upgrade our curtains in the near future and again, thank you for your feedback. Kind Regards, Anjelka Bazdaric More 

Sydney, Australia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My mum stayed here for 1 night as a stop over and enjoyed her stay very much, she felt it was good value for the price she paid and the pool is lovely. The hotel is within walking distance to a variety of shops, cafes and other stores in town.

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Samira L, I am happy to read that your Mother enjoyed her stay at The Diplomat, rest assured I will pass the feedback on to the rest of the team. Thank you for the review and I hope your Mother enjoyed the rest of her trip! Kind Regards, Anjelka Bazdaric More 

Darwin, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We have been staying here for the last 6 years before we go camping for the fink desert race . Wouldn't stay anywhere else. Great staff. Brilliant food. Central to everything . We will be back next year .

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Donna K, What a lovely review. It is always a pleasure to welcome guests to The Diplomat and it is even more of a pleasure to welcome them back time and time again. We all sincerely hope that you enjoy glamp-ing this weekend and we look forward to welcoming you back again in 2016! Thank you again and Kind regards,... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Booked through EXPEDIA and upon Arrival we were informed we were on the second level (with 2 elderly people in our group with mobility issues) but the wonderful receptionist Ange went above and beyond and arranged alternative arrangements for us at the Elkira only 2 blocks away. She Also helped us arrange our outings and advised what to see and... More 

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Vice Admiral O, Thank you for your kind words. It was a pleasure to assist you and your family and we all sincerely hope that you enjoyed your time in Alice Springs. Safe travels for the remainder of your journey and thank you for your review. Kind Regards, Anjelka Bazdaric More 

Warburton, Australia
1 review
3 of 5 stars Reviewed May 26, 2015

Always good staying at the Diplomat close to all amenities and good friendly staff at a reasonable price the bedrooms are good size with well stocked mini bar and very comfortable beds only down fall doors don't close properly and not sound proof but overall we were satisfied.

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

GeorgeSio, It is great to read that you enjoying staying at The Diplomat. Thank you for taking the time to review our property and we look forward to welcoming you back again. Kind Regards, Anjelka Bazdaric More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 19, 2015

We had one night booked via the tour company during our stay in Alice. It was a horrible experience and I am glad that it is only for 1 night. Stayed at the other side of the hotel next to the pool, where we believe the budget rooms are located. Our room faces a car park at the back. I... More 

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

sal725, Thank you for your feedback. Your room was booked as part of a tour package. With this package you are able to select which type of accommodation you would prefer, ie: Superior; Standard; Economy or Budget. Our Budget rooms are not part of our Four Star Motel Rating and I do apologise if this was not made clear to... More 

Travelers are raving about these Alice Springs hotels

Adelaide, Australia
1 review
4 of 5 stars Reviewed May 17, 2015

Was travelling for business and have stayed a few times, the motel is in a great spot near shops. Clean but dated, bed was fairly comfortable. Would have loved a microwave in the room. Great service..

Review collected in partnership with this hotel

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Ivek2015, Thank you for taking the time to review our property. Our Chef's are always happy to assist with any items that need reheating, should you need to in the future - part of our great service! Look forward to welcoming you back again Ivek2015. Kind Regards, Anjelka Bazdaric More 

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