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Diplomat Alice Springs

4.0 of 5 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Diplomat Alice Springs
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Diplomat Alice Springs
Diplomat Alice Springs
Diplomat Alice Springs
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125 reviews from our community

Traveler rating
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    34
    20
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alice Springs, Australia
Top Contributor
263 reviews 263 reviews
96 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

On our last night in Alice after 3 years, we decided to stay where we started in Alice. The lady at reception was a bit gruff but seemed like the type you wouldn't want to pick a fight with. Not particularly welcoming. We opted for a spa room. The spa looked like it was something out of the 80s and... More 

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

Walked into the bathroom, small hairs on and around the sink, also in the corner of the shower. Put my towel on the rack it fell out of the wall. The shower head had thick green crusty mould on it also the Cold tap fell off while I was showering. The aircon that was in the wall had huge gaps... More 

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

F3lsticks, Our reception area in manned 24 hours / 7 days per week and our staff are committed to ensuring you comfort and satisfaction with your room amenities. It is a shame to read that you will not be returning to The Diplomat and I apologise for the issues you encountered during your recent stay. I hope that you enjoyed... More 

Uluru-Kata Tjuta National Park, Australia
Top Contributor
93 reviews 93 reviews
69 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We normally stay at other properties in Alice Springs but were here to do Xmas shopping so this hotel was perfect as it's in the centre of town. The hotel presents well externally. We had booked a family room for three nights. Were originally placed in room 332 but the air conditioner seemed extremely weak so I requested a move... More 

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Ozcookie1, Thank you for taking the time to review our property. I am glad that you enjoyed your stay. I am glad to read that our staff were quick to rectify your room issue. We hope to welcome you and your family back to The Diplomat. Have a safe and Merry Christmas. Kind Regards, Anjelka Bazdaric More 

Pecs, Hungría
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

In AS every hotel has similar price. We tried others, but this was the best. They stored our luggage for free while we were on a the tour for 3 days. They offer nice dinner on good price. Excellent location!

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

28kuna, We are happy to see that you enjoyed your recent stay at The Diplomat. Thank you for taking the time to review our property and have a very Merry Christmas! Kind Regards, Anjelka Bazdaric More 

Zürich
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A very simple Motel. A little bit with a Bad smell. So just for One night it is ok, but not a night longer. The location is good so far, Right in the middle of town. The staff is very friendly. The restaurants are nothing special.

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

ReisendeU, Thank you for your feedback and taking the time to review our property. We hope the rest of your trip was enjoyable and that you have a Merry Christmas. Kind Regards, Anjelka Bazdaric More 

St. Helens, Tasmania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First impression was good - fantastic location, grounds and appearance was good, pool and it's surroundings fenced off and looked a bit small. Got to the room and found door lock needed attention. This was a spa room but on inspection found it was a single length bath in the corner of the room with shower over the bath. A... More 

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Johnnsuzy, Firstly I would like to thank you for reviewing our property. Your comments regarding the description of the spa have been noted - we will be renovating these bathrooms in the new year. We are committed to providing our customers with the most comfortable amenities we can, this also extends to our service. Our staff are trained to be... More 

Yulara, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

The location is fantastic as it is right in the middle of town. This, however, comes with draw backs. It is very noisy, so I would not recommend staying here if you are a light sleeper. The noise from the traffic on the street and pedestrian traffic is quite high. I also noticed a lot of non-guests wandering through the... More 

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

CNemo, Thank you for your review. You are correct in saying the property requires enhancements, we agree 100% and our room rate reflects this. You should be happy to know that we are commencing bathroom refurbishments in December. Our Night Manager is on from 10pm - 6am and is always happy to assist guests with any issues or disturbances on... More 

Gosford, Australia
1 review
5 of 5 stars Reviewed October 27, 2014

Myself, wife and son stayed here for 10 days. Rooms were comfortable and clean and facilities were adequate. Staff were very friendly and helpful especially a young lady called "Ange". She went out of her way to treat us in a special way which she did not have to do. We would certainly recommend this place for its comfort, friendly... More 

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Newcastle, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2014

Only a 2 night stay. Close to shops and town centre. Lovely hotel and food. Came in late and hungry one night (11pm) and they made us a couple of pizzas. Friendly and helpful staff. A great place to stay for a short break in Alice Springs. Would recommend , price was right, no problems with anything.

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Lynee03, Thank you for choosing to stay with us during your recent trip to The Alice. I am happy to read that you took advantage of our late night Pizza's from Uncles Tavern and that you enjoyed them so much. Thank you for acknowledging the quality of our property and customer service, rest assured I will pass this on to... More 

Darwin, Australia
2 reviews
2 of 5 stars Reviewed October 18, 2014

Definitely would not stay here again. This hotel claimed to be 4 star. I think it was self rated. the room was unclean, the bathroom had broken tiles, the freezer had food left in by previous guests. The carpet and walls had obvious signs of not being cleaned in a while. For $180 per night, I think guests deserve better.... More 

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Sue C, I am sorry to read that you would not return to The Diplomat. I am keen to speak with you more about your issues. Would you kindly contact me for further discussion via email: reservations@diplomatmotel.com.au or alternatively on 08 8952 8977 at your earliest convenience. Yours kindly, Anjelka Bazdaric More 

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Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diplomat Alice Springs 4*
Number of rooms: 81
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs
Hotel Style:
#5 Luxury Hotel in Alice Springs

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