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All 16 Alice Springs hotels

Diplomat Alice Springs

4.0 of 5 Hotel   |   20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Diplomat Alice Springs
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42%
Ranked #12 of 16 hotels in Alice Springs
A recent review
4 of 5 stars reviewed 2 days ago
Wendy T Canberra, Australia
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95 people have reviewed this hotel

Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Canberra, Australia
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Diplomat for several days on my way out bush and when I returned. The rooms are clean and there are lots of products for getting the red dirt off in the bathrooms. A fridge and tea and coffee supplied and a good guest laundry. The first room was an Aunties room which is over Uncles tavern... More

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Longmont, Colorado
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent hotel to stay at for a few nights. Could use a little updating. Beds are quite uncomfortable. Rooms can be noisy, and mine was smoky from the bar below. Be sure to request a quiet room when reserving online, especially for a Friday night, or you will get a room over the bar. However, customer service was excellent and... More

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Tongatapu Island, Tonga
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the room was comfortable & clean & ample for my needs & the carpark is secure . the only real complaint is the house keeping , though friendly were a little over done with 4 separate occasions they came to my room in the one day , its overkill when your trying to relax . other than that it was... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Seganaleqafiji, Thank you for taking the time to review The Diplomat Motel. I have passed on your comments to our Housekeeping Department. Many thanks for staying with us, we are glad our facilities met your needs and we certainly hope to see you again! Kind Regards, Anjelka Bazdaric More

Kangaroo Valley, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We didn't have a car whilst in Alice, so the Diplomat's central location was ideal, allowing us to explore the city on foot. The various members of staff were helpful and the facility for luggage storage between our two separate stays convenient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Whitianga
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location couldn't be better.Parking ample and secure.Staff cheerful and efficient.Rooms comfortable and plenty of room.Cleanliness spotless.Laundry fairly priced and simple to operate.What more do you need.Only downside is that it is a long heavy walk if you are in one of the central rooms upstairs.Will request a down stairs room next time

Review collected in partnership with this hotel

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Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 16, 2014

We have stayed here before on trips to Alice Springs mainly because of the central location and on-site parking. Booked online with the Diplomat website for 2 separate stays but had a change of plan on arrival. This was accommodated courteously and efficiently on check-in with no penalty as we were within the cancellation time. Our room for our 2... More

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Adelaide, Australia
Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 11, 2014

My wife and I stayed at the Diplomat for 3 nights then did a tour and stayed for another 2 nights. The staff were very friendly and great to deal with. A very nice experience and went out of their way to help. They stored our bags while we did our 3 day tour and always were friendly and able... More

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Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 10, 2014

Let's start from the good things. The location. It is right in the middle of the city. Now, let's continue with the bad things. I was in a budget room (which I obviously found overpriced for what was offered) and as I entered I noticed that the room hadn't properly been cleaned. The floor hadn't been vacuumed and the bathroom... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Phoenix0404, Your room was not cleaned to an acceptable standard, would you mind emailing me the room number and the date of stay so I can investigate this further. gm@diplomatmotel.com.au Regards, Anjelka Bazdaric More

Udaipur, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 30, 2014

The only good thing about this hotel was the excellent check in. Other than that we were booked into an 'Aunties' room, which was directly above the bar, despite no advertising or information stating this on their website or affiliate websites, we were only told upon check in at which point we couldn't cancel, we would never had come if... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Backpackingtimbo, Thank you for taking the time to review our property – We certainly value your feedback. You booked an Aunties Room via Expedia and you are 100% correct that the description of this room was not accurate on this particular website. This is an oversight that will be corrected immediately, thank you for bringing this to our attention. We... More

Moonta, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 27, 2014

I have stayed at this hotel many many times. My stay has always been good and the breakfast is really nice. Rooms are ok not flash but nice enough and bed are good. The bar is good down stairs too with friendly staff. Over all it is ok and would stayed there again without a worry in the world

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Moontafella, Thank you for your review on our property and for staying with us so often. We do have plans to upgrade our rooms and bathrooms in the future. In the meantime I am sure you have noticed many changes around the property, Tavern and Stumps Restaurant. We hope to keep welcoming you back to Uncles Tavern and The Diplomat... More

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Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diplomat Alice Springs 4*
Reservation Options:
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Alice Springs
Hotel Class
Official Description (provided by the hotel)
City center; 50 m from mall. ... more   less 
Number of rooms
81

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