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Diplomat Alice Springs

20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Best prices for: 1 room 1 guest
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Diplomat Alice Springs
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Diplomat Alice Springs
Diplomat Alice Springs
Diplomat Alice Springs
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136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bondi, Australia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Place really needs some work, especially the "budget block"... Very average. Basic pool but great to have a swim on a hot day (every day!) The best part were the lovely staff at the front desk.. There are better value places in the area...

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Darwin, Northern Territory, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Given the terrible reviews I've seen about this establishment, I was actually quite hesitant to book but, I required a central hotel in town, close to everything. Surprisingly, this place did not disappoint ... Check in was easy, the room was a little dated but very comfortable, and the shower was bloody awesome! I will be staying here again on... More 

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Longreach, Australia, South Pacific
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We did only book a standard room so I suppose that it was ok just not what I'm used to in qld for the price I am happy not to get my room serviced everyday but if they are going to do it a little bit better job would be appreciated such as checking that the soap canister is full... More 

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

jasmond85, Thank you for staying with us and taking the time to review our property. Sorry to hear your soap was not refilled, however I am sure that once you notified our staff, they would have rectified this immediately. You are correct about the towels, they should not be changed if you leave them on the door and I have... More 

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only had one night at the Diplomat Hotel but from that you get a feel what it is like. The management and staff could not be more helpful, the rooms are clean, good size and the bathrooms have been renovated and are great. WiFi is provided, there is a nice pool, Stumps Bar appears to be the place to... More 

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

bthommo1948, Thank you for taking the time to review our property. I am happy to read that you enjoyed your stay and the service we provided. We all look forward to welcoming you back, I hope the rest of your trip was enjoyable. Yours sincerely, Anjelka Bazdaric More 

Adelaide, Australia
Top Contributor
131 reviews 131 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 28, 2015 via mobile

Location is only a few minutes walk from Todd Street Mall and very close to work needs. There are a few good eating places nearby and the in house option is OK. The budget price gives budget outcomes and you get what you would expect. Clean room, passable air-con, noise and a pool (which is pretty good).

Was this review helpful? Yes 2
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

CraigH0901, Thank you for taking the time to review The Diplomat. We appreciate your feedback and look forward to welcoming you back again in the future. Kind Regards, Anjelka Bazdaric More 

Far North SA
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 19, 2015

Room stank like cigarette smoke, fittings are old and worn-out. Noisy fighting in the street kept me awake all night and the carpet was filthy. Room service meals are nice though and service was good.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Thank you for your review gillo79, We are glad you enjoyed the service and room service meals during your stay. If you could kindly contact us to advise which room you stayed in, we can follow up the issues you have noted. Yours, Anjelka Bazdaric 08 8952 8977 More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 19, 2015

We looked at the photos on the internet which seemed to indicate a double and single bed, saw it was four star and booked a budget room. Arrived to find ourselves booked into a pokey room with a double bed that squeaked. The passage outside the room did not smell pleasant and the room was much the same. Thankfully it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Gemma6743, Thank you for you review. The budget style accommodation is advertised online, as single or double only. These rooms are very basic and are advertised and priced as such. All of guests are welcome to upgrade to a Standard Room for as little as $15. Standard rooms are much more spacious and most of them do feature a single... More 

Broadbeach, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2015

We stayed for 4 days and overall it was a good experience. The place is very central and everything is on your doorstep. Staff is friendly and helpful. Room was clean and tidy. Can recommend it for a stay in Alice Springs.

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Gary W, Thank you for your review and for choosing to stay with us. We are glad you enjoyed your stay and look forward to welcoming you back again. See you next time, Anjelka Bazdaric More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 30, 2014

There wasn't much choice of places to stay in Alice Springs, so we picked the Diplomat as the best of a bad bunch. The woman who 'greeted' us at reception when we arrived was not welcoming at all - she acted as if we were being a nuisance to her by simply checking in. We were told nothing about the... More 

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Juliet T, I am disappointed to read that the service you received was below average. I thank you for bringing this to my attention. Thank you for staying with us nonetheless, I sincerely hope that the remainder of your trip was positively enjoyable and memorable. Anjelka Bazdaric More 

Perth, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 28, 2014

Place looked nice but think we got the worlds worst room! It was near the pool which was good but had an awful stench, weakest aircon we've ever experienced and had a view of an alleyway which was not good. The pool was lovely but the place didn't seem too busy and it doesn't seem fair to put guests in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Bek1202, Thank you for staying with us and taking the time to submit a review on our property. Our budget rooms are advertised as basic style accommodation for travelers on a tight budget, or those who are in for a quick one night stay. The price of the budget rooms are reflective of this. Our reception is manned 24/7, I... More 

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