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All 16 Alice Springs hotels

Diplomat Alice Springs

4.0 of 5 Hotel   |   20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
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Diplomat Alice Springs
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43%
Ranked #12 of 16 hotels in Alice Springs
A recent review
4 of 5 stars reviewed 2 days ago
Gail M
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  • Reviews (94)
  • Photos (15)
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94 people have reviewed this hotel

Traveler rating
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    22
    27
    17
    9
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Diplomat is in the centre of Alice Springs so within easy walking distance of just about everything you'll want or need to do/see in town. The rooms were quiet despite the bar and restaurant downstairs. Food is good and room service prompt. Service at the front desk was generally very good, friendly and helpful, except for one staff member... More

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Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

i rented a one people budget room at arounf aud 70 to 80. single bed. pros:hot water shower, close to supermarket ( 2 mins walk), friendly front counter, reasonable clean, towel, shampoo provided, cons: room has no wifi reception even there are 500kb free (rm 407), can hear karaoake at 9pm, human hair on toilet seat cover, no electrical blanket

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Canberra, Australia
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Diplomat for several days on my way out bush and when I returned. The rooms are clean and there are lots of products for getting the red dirt off in the bathrooms. A fridge and tea and coffee supplied and a good guest laundry. The first room was an Aunties room which is over Uncles tavern... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Wendy T, Thank you for taking the time to review our property. We are happy that you enjoyed your stay and certainly look forward to welcoming you back during your next stint out bush. Aunties rooms are located above the Tavern which can get a little noisy at times and the rate is reflective of this - glad you enjoyed... More

Longmont, Colorado
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent hotel to stay at for a few nights. Could use a little updating. Beds are quite uncomfortable. Rooms can be noisy, and mine was smoky from the bar below. Be sure to request a quiet room when reserving online, especially for a Friday night, or you will get a room over the bar. However, customer service was excellent and... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

erose164, We are well aware that updates are required in some of our rooms and we are working on improving amenities and mod-cons in our rooms. Aunties rooms are located above Uncles Tavern as per our advertised description on all of our sites. Standard Rooms cost a little more, however they are located on the other side of Uncles by... More

Tongatapu Island, Tonga
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the room was comfortable & clean & ample for my needs & the carpark is secure . the only real complaint is the house keeping , though friendly were a little over done with 4 separate occasions they came to my room in the one day , its overkill when your trying to relax . other than that it was... More

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Seganaleqafiji, Thank you for taking the time to review The Diplomat Motel. I have passed on your comments to our Housekeeping Department. Many thanks for staying with us, we are glad our facilities met your needs and we certainly hope to see you again! Kind Regards, Anjelka Bazdaric More

Kangaroo Valley, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We didn't have a car whilst in Alice, so the Diplomat's central location was ideal, allowing us to explore the city on foot. The various members of staff were helpful and the facility for luggage storage between our two separate stays convenient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

ElizabethT, Thank you for taking the time to review our property and we are glad to read you enjoyed your break in "The Alice" and of course at The Diplomat. Alice really is a beautiful town with many attractions, what a bonus that most of these attractions are within walking distance from The Diplomat! ElizabethT thank you for staying with... More

Whitianga
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2014

Location couldn't be better.Parking ample and secure.Staff cheerful and efficient.Rooms comfortable and plenty of room.Cleanliness spotless.Laundry fairly priced and simple to operate.What more do you need.Only downside is that it is a long heavy walk if you are in one of the central rooms upstairs.Will request a down stairs room next time

Review collected in partnership with this hotel

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Ian M, Thank you for your review and we are glad that you enjoyed our location, customer service and amenities. When you return, please be sure to request a downstairs unit. Our staff are more than happy to assist in anyway we can. All the best Ian M, Anjelka Bazdaric More

Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 16, 2014

We have stayed here before on trips to Alice Springs mainly because of the central location and on-site parking. Booked online with the Diplomat website for 2 separate stays but had a change of plan on arrival. This was accommodated courteously and efficiently on check-in with no penalty as we were within the cancellation time. Our room for our 2... More

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Adelaide, Australia
Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 11, 2014

My wife and I stayed at the Diplomat for 3 nights then did a tour and stayed for another 2 nights. The staff were very friendly and great to deal with. A very nice experience and went out of their way to help. They stored our bags while we did our 3 day tour and always were friendly and able... More

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Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 10, 2014

Let's start from the good things. The location. It is right in the middle of the city. Now, let's continue with the bad things. I was in a budget room (which I obviously found overpriced for what was offered) and as I entered I noticed that the room hadn't properly been cleaned. The floor hadn't been vacuumed and the bathroom... More

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Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Phoenix0404, Your room was not cleaned to an acceptable standard, would you mind emailing me the room number and the date of stay so I can investigate this further. gm@diplomatmotel.com.au Regards, Anjelka Bazdaric More

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Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diplomat Alice Springs 4*
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Alice Springs
Hotel Class
Official Description (provided by the hotel)
City center; 50 m from mall. ... more   less 
Number of rooms
81

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