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Crown Hotel

589 Crown Street | Surry Hills, Sydney, New South Wales 2010, Australia
Best prices for: 1 room 1 guest
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Crown Hotel
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Crown Hotel
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13 reviews from our community

Traveler rating
    3
    2
    3
    4
    1
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Families
0
5
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the second time I've stayed at Crown Hotel. If I'm honest, late last year the place was looking glum but the fantastic staff, location and proximity to the airport and CBD helped me overlook a few tired fixtures and fittings and book again this year! Coming back and expecting the same great staff and tired old place (might... More 

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Scone, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2014

Well... To start some curtains over the bare blind would go a long way to warming the room. The breakfast room and patio were lovely but the room renovations didn't quite change the "pub hotel how many parties or prostitutes have been in this room" feel. The pillows were like rocks! And only two. The furniture was a bit hard... More 

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Newcastle, Australia
1 review
5 of 5 stars Reviewed November 4, 2014 via mobile

i'm currently in my third of a five night stay here and I love it. Sure it's above the pub but I don't hear anything below at all. I hear the traffic and goings on in the city but I actually like it. The room is great, better than my recent stay at the Rydges in Surry Hills. Bed is... More 

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 17, 2014

Stayed for 4 nights and arrived during a bad storm. The windows didn't have locks or handles and kept on being blown open until screwed shut. Unfortunately the room was overlooking a busy intersection so no sleep during the first night, there was also water coming through the ceiling and no hot water to shower on 2 days. The cleaning... More 

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Senior Contributor
25 reviews 25 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 27, 2014

I enjoyed my stay here. I was travelling alone and the breakfast was nice enough. The bed was cosy. I wish I had longer here. Good location. Staff are helpful, got there early so left my bag behind the bar and went whale watching. Friendly lady booked me a taxi to airport. I would return next time I'm in Sydney.

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Brisbane, Australia
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 12, 2014

The bar staff were really friendly (but they never have someone on reception). The rooms are nice, and the breakfast was good. I don't know if it is worth the money when you can get places in the heart of the city for less. And I had no hot water! And there was noone on reception to help, and when... More 

Was this review helpful? Yes 2
Sydney
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 9, 2014

My boyfriend and I stayed here for 1 night as we were seeing a show. We booked very last minute and booked through last minute.com where is claimed to be 4 star. We had to wait 15 minutes to be checked in and was offered a complimentary drink. The staff were lovely and let us print our tickets in reception.... More 

Was this review helpful? Yes 2
Alexandra Hills
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here for one night. The staff were great, super friendly and helpful. Yes its an old pub and smells a little funky . The rooms were clean and decorated beautifully. The air con was in need of cleaning, and the room was a little musty. A block out curtain would have been helpful and the pillows were a... More 

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Melbourne
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 9, 2014 via mobile

I recently stayed at the crown hotel for a short stay while in Sydney area for work - images on the website display a luxury boutique hotel, however this it is not. The interior seems to be unfinished/under construction with patch jobs on ceilings in corridors. Small aesthetic details aside the most unacceptable aspect was the lack of any hot... More 

Was this review helpful? Yes 2
CrownHotelSurryHills, Front Office Manager at Crown Hotel, responded to this review

Hi, Happy to hear about our staff, hopefully they helped make your stay more pleasant! I'm sorry to hear that there were issues with your stay. Renovations are now complete and the hot water issue was resolved. We'd love to have you back, if you ever have any questions about the status of accommodation, feel free to give us a... More 

Newcastle, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 1, 2014

2nd floor reception desk void of staff and telephoning reception resulted in unanswered calls. But ground floor bar staff were friendly and obliging when we required room assistance. Bed sheets and towels were clean, but blinds and window sills were not. The room did not contain tea, coffee or milk, although there was a kettle and cups. No hot water... More 

Was this review helpful? Yes 2
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Additional Information about Crown Hotel

Address: 589 Crown Street | Surry Hills, Sydney, New South Wales 2010, Australia
Location: Australia > New South Wales > Sydney > City West
Price Range (Based on Average Rates): $$
Number of rooms: 8
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