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Oaks Goldsbrough Apartments

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243 Pyrmont Street | Darling Harbour, Sydney, New South Wales 2009, Australia
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Oaks Goldsbrough Apartments
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Oaks Goldsbrough Apartments
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1,338 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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There are newer reviews for Oaks Goldsbrough Apartments
See the most recent reviews
Sydney
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 11, 2012

Apart from the hotel interior looking like a prison, the absolutely disgusting state of the bathroom/kitchen and the blood stained mattresses; I was showering alone in a shared apartment I was sharing, and had the 'Do Not Disturb' sign on the door. The housekeeper apparently can't read because she proceeded to enter, to which she used some tool to unlock... More 

Was this review helpful? Yes 4
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for taking the time to provide us with the feedback from your recent stay with us. We sincerely apologize for inconvenience caused due to the issues as addressed. Oaks Goldsbrough building is a historic building. Being listed under the Australian Heritage Buildings, it remains protected for any changes in its original structure. In relation to the standard of... More 

Mildura, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 9, 2012 via mobile

Our 2 bed apartment was dirty, all around the edges of the floors, walls, cupboards, and the kitchen splash backs had food residue on then which we had to clean off. Shower door didn't close properly and bath leaked resulting in water across both bathroom floors. Worse, the bath water leaked through ceiling into lounge below, and had been doing... More 

Was this review helpful? Yes 3
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

We appreciate you taking the time to comment on your recent stay at Oaks Goldsbrough in Sydney. We would like to apologise for the issues you experienced with the cleanliness and the maintenance issues in your apartment. I will be passing your comments onto the Hotel Manager, Housekeeping and Maintenance Manager for their immediate attention. If you would like to... More 

Canberra, Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 4, 2012

I have never experienced anything like this. We arrived early before the room was ready, so checked in and dropped off our bags and left a room key for the next member of our party. when she arrived, she was told the room hadn't been checked into and wouldn't be available regardless until the afternoon, fair enough as she had... More 

Was this review helpful? Yes 1
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

We appreciate you taking the time to comment on your recent stay at Oaks Goldsbrough Apartments. It is disappointing to read of the issues you and your party had with the check in process. Our policy is that only the guest who’s name the booking is under is able to check in. If a different person will be checking in... More 

Brisbane, Australia
Top Contributor
176 reviews 176 reviews
25 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed August 2, 2012 via mobile

Enjoyed my one bedroom apartment here while in town on business. Interesting internal architecture from level 2 and above given it's woolstore heritage. My idea of "studio" was a bed folding out of a cupboard but the apartment was quite spacious with separate rooms for bed and bath rooms. Everything was clean and tidy but there were some signs of... More 

Was this review helpful? Yes 1
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for taking the time to comment on your recent stay at Oaks Goldsbrough Apartments. It is great to read that you found your apartment to be spacious and suited your needs while in town on business. We are pleased you found the location of our hotel to be convenient and our staff helpful. We look forward to seeing... More 

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 1, 2012

Great location. Girls weekend in Sydney - We stayed in a 2 bed apartment. Very roomy, furnishings a little dated and one of the bathrooms was not very clean (looked like someone had sneezed all over one wall). 1 shower was terrible - a dribble at best. Lifts very slow, reception staff not the friendiest I left an item of... More 

Was this review helpful? Yes 2
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

We appreciate you taking the time to comment on your recent stay at Oaks Goldsbrough Apartments. It is great to read that you found our hotel to be in a great location and your apartment was roomy. In regards to your item of clothing that was left behind, please feel free to contact us on customerfeedback@theoaksgroup.com.au and we can see... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2012 via mobile

If it weren't for the most painful parking experience this side of South East Asia our stay would be closer to mediocre/OK. I generally don`t like to give a poor review on anything if it is based on a one time mishap but after staying at the Oaks Goldsbrough for 8 nights I can comfortably write the following - the... More 

Was this review helpful? Yes 1
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

We appreciate you taking the time to comment on your recent stay at Oaks Goldsbrough Apartments in Sydney. We apologise for the issues you experienced with the car parking at our hotel. The car parking facility is owned by a third party company and we have no control over their policies and procedures. Guests staying for longer than 24 hours... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 29, 2012

About the only good thing about these apartments is the location, it's directly behind Darling Harbour, everything else was very disappointing from the cold and dungeon like corridors to the noisey car park exit directly outside our window (room 207). we arranged for a rollaway bed which was not very comfortable the springs were lumpy and the mattress very thin,we... More 

Was this review helpful? Yes 1
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

We appreciate you taking the time to comment on your recent stay at Oaks Goldsbrough Apartments. We would like to apologise that your stay did not meet your expectations. It is concerning to hear that your room was left unlocked and if you would like the opportunity to discuss this matter further please contact our Customer Feedback Team on customerfeedback@theoaksgroup.com.au.... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 29, 2012

Stayed here on a family holiday after it was recommended by friends who had stayed there previously. It was difficult to locate at first but after a few times you eventually get your bearings. Great proximity to Darling Harbour and the Sydney CBD, helpful staff and the apartment we stayed in was reasonably small but still comfortable. Would stay there... More 

Was this review helpful? Yes
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

Thank you for taking the time to comment on your recent stay at Oaks Goldsbrough Apartments. It is wonderful to read that we were able to make your family holiday to Sydney an enjoyable one. We are pleased you found the location close to Darling Harbour and you found you apartment to be comfortable. We look forward to welcoming you... More 

Sunshine Coast, QLD, Australia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 26, 2012

The location of these apartments is fantastic - would definitely recommend for someone who plans to spend a lot of time in the city. Our apartment was modern and had plenty of room. We were really happy with the facilities in-room. The "hallway" areas are very old and outdated, with a weird open plan format, which makes you wonder what... More 

Was this review helpful? Yes
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

Many thanks for taking the time to comment on your recent stay at Oaks Goldsbrough Apartments. If is wonderful to read we were able to play a part in making your girls weekend an enjoyable one. We are pleased you found your apartment to be modern and the location convenient. We look forward to welcoming you back again soon. More 

Oz
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2012

Id read a few reviews that had me a little concerned but given the room was cheaper than a budget hotel, I decided to take the 'risk'. I was completely amazed at what the Oaks Goldsborough offered. The studio was pristine with everything I need for home away from home. From a kitchen with quality pots and pans, mixing bowls... More 

Was this review helpful? Yes
OaksHotels, Guest Relations Manager at Oaks Goldsbrough Apartments, responded to this review

Many thanks for taking the time to comment on your recent stay at Oaks Goldsbrough Apartments in Sydney. It is great to read that you were able to get a good deal and you found your apartment well equipped. We are pleased you enjoyed the location of our hotel and found it convenient. We look forward to welcoming you back... More 

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