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Fraser Suites Sydney

#32 of 175 Hotels in Sydney
Certificate of Excellence
Hotel website
488 Kent Street, Sydney, New South Wales 2000, Australia
Special Offer
Vivid Package
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Fraser Suites Sydney
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Fraser Suites Sydney
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594 reviews from our community

Traveler rating
    245
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    70
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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  • Danish first
  • English first
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  • German first
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Wollongong, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We only stayed here 1 night for Vivid. We booked a 1 bedroom apartment & it was very spacious and clean. The amenities were great & staff were very accommodating. Location was great, within walking distance to Darling Harbour with many restaurants & eateries along the way to choose from. Would definitely recommend & stay here again.

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Hong Kong
Top Contributor
112 reviews 112 reviews
111 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just be careful what kind of room you select. Studios are merely hotel rooms with a microwave and sink, and don't offer a full kitchen and there is no washer/dryer. The room is very small and you probably would be better off at the nearby Hilton or Sheraton. Otherwise, the building looks fairly new and staff are friendly to point... More 

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Chicago
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I had room 1306 - excellent apartment. Washer and Dryer - stable internet- TV in bedroom and livingroom. Dishwasher, completely furnished apartment. Bed was comfortable to boot. A+ The fact that they had plates, silverware and all the other things meant I was cooking groceries that came from Woolworth's down the street!

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We got ourselves a one bedroom suite. The room is about 5-600 square feet, so there is plenty of space for my kid. There is a kitchen for us to cook our dinner and its around 5 mins from the grocery store. However, we found a medium sized cockroach in the washroom, which is expected because there's a kitchen. Overall,... More 

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Auckland
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Fraser Suites had some of the best service we have ever had. Checking in and out was smooth and trouble free. All the staff you encounter whether at reception or housekeeping or even bumping into in the lift are friendly, helpful and always have a smile. My wife wasn't sure how to use the coffee machine and called up to... More 

Was this review helpful? Yes
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

Dear hway29, We appreciate your glowing review and I am delighted that you found so many aspects of your stay enjoyable and to your liking. It is pleasing to know we not only met your expectations but exceeded them too. We are always looking for ways to improve our guest experience, and I am pleased your stay was excellent. Your... More 

Melbourne
Top Contributor
120 reviews 120 reviews
17 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel did everything to ensure our stay was to a high standard, we booked a 2 bedroom apartment and the view was amazing, Darling Harbour never looked better. The amenities available in our room was plentiful, from soaps to shampoos and conditioners ect. The best was the Nespreso Machine in both our rooms, the rooms and... More 

Was this review helpful? Yes 1
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

Dear papas1983, Thank you for your kind and helpful review, we are continually reviewing opportunities that will benefit all our guests.Your tip regarding the higher floors is especially useful especially for those booking the Vivid Package. Your very kind comments regarding our dedicated staff is greatly appreciated and has been shared with the entire team. We do pride ourselves on... More 

Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel-enjoyed the large and well equipped gym and wonderful pool each morning. Very comfortable, spacious and quiet room with great facilities. Such a convenient location directly behind the 'Town Hall' train station was brilliant as I find it much easier to use the train in Sydney. Traffic is too busy - too much time lost. The wonderful eateries... More 

Was this review helpful? Yes 1
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

Dear 246mcb123, A fabulous review is what we hope for from all our guests! We are so pleased to have made a positive impression upon you! We enjoy making our guests happy and leaving a memorable impression. We hope to have another opportunity to welcome you as our guest Kind Regards, Tatenda Manduku Front Office Manager More 

Wellington
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived around 9:30am to check in and our rooms weren't ready yet so the duty manager gave us an upgrade and got us into a room right away! The rooms are beautifully designed and have everything you could possibly need. Love the Nespresso pod machine too - nice touch & just what we needed in the morning. All staff... More 

Was this review helpful? Yes 1
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

Dear CMW08, We hope to have the pleasure of serving you as our guest every-time you cross the Tasman Sea. It is a point of celebration to read reviews like yours, they are a joy to read! We try very hard to make sure that all of our guests have a perfect stay experience when they are here and it... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay here and it couldn't have been better. The lady at reception was delightful & my room 2608 was perfect. The layout was fantastic and included a large comfortable L shaped sofa, kitchenette, dining table, huge desk & king sized bed, 2 TVs, bath & shower. I can't comment on the breakfast as I didn't try... More 

Was this review helpful? Yes 1
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

Dear JackieS, Thank you for sharing your experience with our TripAdvisor community. We hope that this was a first of many stays. We are always looking for opportunities to win our guests loyalty and are glad that we are on our way to winning yours. We have placed a note on your profile and will make every effort to allocate... More 

Hervey Bay, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice little hotel in a great location. Its an easy walk over to Darling Harbour or down to China Town and into the heart of the CBD. Town Hall is just at the corner and right next door is a Thai restaurant with good food and unfriendly staff but there is plenty of choice for dining elsewhere. The hotel itself... More 

Was this review helpful? Yes 2
Tatenda M, Front Office Manager at Fraser Suites Sydney, responded to this review

Dear Brianwri, Boutique is in the eye of the beholder! We are glad to hear that you found it good.Thank you for sharing your experience with other TripAdvisor travelers. Our team specialize in doing everything that we can to assist our guests in make their experience memorable. We truly look forward to welcoming you back to the Fraser Suites in... More 

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