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Big Hostel

Certificate of Excellence
212 Elizabeth St | Surry Hills, Sydney, New South Wales 2010, Australia
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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France
1 review
2 of 5 stars Reviewed yesterday NEW

Good: The hostel is really close to the central station, 10mins walk. Provides breakfast. Clean beds. Bad: The hostel's policy is that staff will change the towels every 2days but 1 of the towels we had were just folded back in place, which made us wonder if the rest were changed too. Some staff were rude, there was one female... More 

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Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Firstly you do have what you need in this hostel. Kitchen, lounge, info desk, free wifi (although it hardly ever works), and free breakfast which is pretty good. The rooms are very small, there's not much room between bunks, and it's hard not to get in each other's way. Also the showers aren't the cleanest and they are lukewarm at... More 

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Aberdeen, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in an 8 bed dorm, room was spacious with a desk/mirror and adequate amount of plugs. Comfortable atmosphere in the public area with good free wifi. Kitchen was well equipped, free breakfast was a bonus too - good choice of toast/spreads and cereal. Good location, short walk to places to eat and train stations.

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2 reviews
5 of 5 stars Reviewed May 29, 2015 via mobile

Originally I just wanted to stay one night at the big hostel. But I ended up staying my whole 10 days that I spent in Sydney. I was in a 8bed female dorm with much space, fresh linen and very clean toilets and showers. You have hairdryers for free in the bathroom and a big mirror in the room. You... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed May 27, 2015

Stayed in Big Hostel for a week and i will definitely stay here again when i go back to Sydney. Located at a heart of Surry Hills along Elizabeth St. which is close to everything from shopping centres, bars, museums, food places and just 15mins away from Sydney Opera House. Staff are generally nice, clean rooms and family friendly. Lovely... More 

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Sydney, Australia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 27, 2015

Recently I leased my own apartment to work overseas only to find my departure date had been delayed. I had to find alternate accommodation. I looked at several backpacker places and was depressed at what I saw. Finally I landed at Big Hostel. This is the most awesome place to stay. The place is managed by Helen, who has an... More 

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1 review
5 of 5 stars Reviewed May 20, 2015 via mobile

Big Hostel is one of the best hosteles I have stayed in, if not the best !!! The staff are friendly and very helpful - nothing is too much for them. The hostel is spotless. I have made lots of great friends at Big. I will be back at "Big Hostel" again.

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2015

Never had such a great, clean Hostel like the BIG hostel. It also includes Breakfast (Toast, Butter, Jam, Cornflakes & Milk) what was really great. It's so central (about 10 min walk to Central Station and also nearby some Bars and Nightclubs) I'm definitely coming back to this Hostel when I am in sydney again! :-)

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Perth
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 17, 2015

-The beds are uncomfortable, springs dug into my back, pillow is barely a pillow - Unfriendly guests and staff - Pay a $2 fee to pay by card (I am from Western Australia - this is not a thing- daylight robbery!!) - The whole 1st floor smelled like socks - Everyone is staying long term, all they are interested in... More 

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AusHellen, Manager at Big Hostel, responded to this review

Hi Tazra, Sorry to read your experience but thank you for your feedback, we have an entire female only floor with female only bathrooms, We would have happily recommended these facilities to use if we had known there was an issue. We will look at the mattresses in your room and remove any that appear uncomfortable, thank you for bringing... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 10, 2015 via mobile

I stayed for 3 nights. pros: 1. excellent helpful staff 2. free wifi 3. free breakfast 4. dorm comes with a big locker 5. hair dryer in the toilet, unlike other hostel without hairdryer or always unavailable 6. bed linen is clean 7. central location, walking distance to train station cons: 1. room can be quite messy sometimes due to... More 

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