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2.0 of 5 Hostel   |   212 Elizabeth St | Surry Hills, Sydney, New South Wales 2010, Australia
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Ranked #16 of 130 Specialty lodging in Sydney
A recent review
3 of 5 stars reviewed 3 weeks ago
Chuiyin Singapore, Singapore
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211 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a 6 bed family room for 2 nights. This is our first time booking into a budget hostel so it was quite an experience. Room furnishing is really basic down to the minimum. With 6 people, there is hardly space to move about with 2 bunk beds occupying most of the space. There were 2 TV screens in... More

Was this review helpful? Yes 3
AusHellen, General Manager at Big Hostel, responded to this review

Hello room 305, the rates average around $30 per person here for that family 6 room and the "bare minimum" is definately how we operate, basically a "no frills" hotel that is clean, cheap and safe.. not very spacious and therefore able to provide budget prices - we are rated as a very good hostel so the "no frills" justifies... More

Kuala Rompin, Malaysia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic location and it's just 5 mins walk to the train station. Big room space where you have enough place to do packing. Overall it's a nice hostel, A free continental breakfast is good enough as a start of the day. Like the shower too. The only things which need to improve is the lounge area looks abit old and... More

Was this review helpful? Yes 2
AusHellen, General Manager at Big Hostel, responded to this review

Dear guests, thankyou for your feedback and good review- we also agree that it is time for an upgrade in the common areas and have begun the process of new fittings for the ground floor which will entail new leather couches,lighting and signage - we hope you will be back to experience it's make-over :) regards Hellen(manager) More

Pokhara, Nepal
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Single room with en suite for 1 night - room was mall but clean and all I needed - good value. Only negative was the wi fi is only on ground floor and was slow at night when everyone was one - fine in the morning though!

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Wellington, New Zealand
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 23, 2014

Strategic location, just 10min walk to the central station when you touch down from airport ( direct connect the train from airport to central) Just opposite the china town, 5min walk to the china town and paddy's market Free breakfast & free wifi !

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 6, 2014

We had a few nights here recently when visiting Sydney. Firstly, it was super cheap! Secondly, it was in a great location - right near Central Station and we could walk up to the cool Surry Hills area. Thirdly, the staff were awesome! We were really well looked after by the guys at reception, they gave us great recommendations of... More

Was this review helpful? Yes 2
Wilayah Persekutuan, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 4, 2014

During my trip to Sydney, I booked family room for 5 people. What i can say about Big Hostel:- 1) If you are on tight budget, look no other! choose Big Hostel. The family room for 5 is only $165. 2) Room & toilet is perfect as well. With carpeted floor, free towel, aircond, very comfortable blanket, tv. Clean &... More

Was this review helpful? Yes 4
Punta Cana, Dominican Republic
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed June 4, 2014

The hostel is well located nearby the central station, a bus station and close to the main streets in Sydney. I stayed in mixed dorms and female dorms and they were all really clean. The rooms have lockers which permit you to secure your belonging. The bathrooms are as well clean. The breakfast is included in the price of the... More

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 25, 2014

I stayed here for 1 night in a dorm room (4 beds / 2 bunk-beds). The room had it's own bathroom with shower, which was great as other hostels I've stayed in have a communal bathroom. The room was simple but clean. Towels and bedding were provided and are washed regularly. There were lockers, a television and airconditioning in the... More

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2014

There are better hostels nearby. My whole trip was soured by the incredibly rude reception staff who checked me out of my dorm room. I had booked a private room and a dorm room for my party of 3. Since it turned out that all 3 of us had enough beds in the private room, we didn't need the dorm... More

Was this review helpful? Yes 1
AusHellen, Manager at Big Hostel, responded to this review

Dear guests, I have brought this matter up with the staff in question and I apologise for his misunderstanding on the topic of sheets, we should never assume and always ask and clarify. we are a very popular hostel and I am not sure I could agree there are better hostels around but again I apologise for souring your stay... More

11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2014

Hostel was alright, free breakfast, good location near Central Station, clean bathrooms, lockers in rooms. However, the beds don't have reading lights and were a bit squeaky. Be careful to wash your dishes because if you don't they take away your $20 deposit.

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Additional Information about Big Hostel

Address: 212 Elizabeth St | Surry Hills, Sydney, New South Wales 2010, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:2 star — Big Hostel 2*
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Also Known As:
Big Hotel Sydney

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Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
boutique hostel in a great location.clean,budget and open age friendlywifi is only FREE in our communal areasplease remember we are a hostel and not a hotel- no turndown services or beds made daily sorry.happy to assist with job hunting, apartment hunting,tours and all information needed for exploring Sydney. ... more   less 
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