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Abey Hotel

208 Riley Street, Surry Hills, Sydney, New South Wales 2010, Australia
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Abey Hotel
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Abey Hotel
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38 reviews from our community

Traveler rating
    6
    10
    19
    2
    1
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13
7
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Staff were very friendly and accomodating. Indoor pool was kept clean and kids enjoyed using it. The room was a good size and had all the basic amenities, with some modern decor. Bed and pillows not comfortable., but otherwise the room was good value for the price we paid on lastminute.com Sometimes we waited up to 5 minutes for the... More 

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Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Browse and booked through internet. Nice, clean and well equipped room, it was small though. To get to your room you will pass the pool area which is smell of chlorine but don't worry not in the room. Expect noises from people playing in the pool.

Was this review helpful? Yes 1
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 8, 2014

Having not enjoyed my experienced at the Cambridge I felt very misled to discover this was in fact the same building just under a different name. Due to the set up of the rooms surrounding the pool it was also very noisy and I was woken twice around 4am with people returning to their rooms. My room was also not... More 

Was this review helpful? Yes 2
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi lotustraveller2014, Thank you for sharing your experience; your feedback is vital in ensuring the continual improvement and development of our accommodation. Firstly, I’d like to apologise that you feel you were misled by the one building containing the Abey Hotel and the Cambridge Hotel. The Abey Hotel are our rooms that are located around the pool area and the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

Stayed 4 nights with my family.. Customer service was fantastic.. Always friendly and courteous with great advise for local dining (thanks Dan). Will definitely recommend to friends and most certainly would stay again.

Was this review helpful? Yes 2
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Matt H, Thank you for your feedback. It is great you enjoyed your stay and experienced our high level of customer service from the whole team especially Dan. Dan is a great asset to our team and certainly knows his way around Sydney to be able to give the best recommendations. We look forward to welcoming you back again... More 

Uki, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 2, 2014

The Abey is a smart modern hotel in a quiet part of Surrey Hills and is pretty good value for a hotel of this quality near the centre of Sydney. The location may not suit everyone. While it is close to the centre, it is still a reasonable walk from attractions and restaurants. It is a stiff 15 minute walk... More 

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StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Chris1199, Thank you for your feedback. It is great you found our accommodation to be smart, modern and great value for money. It is disappointing that the location was not completely ideal for your needs. We are situated in the heart of Surry Hills which has a wide selection of eateries nearby. We are about a 10minute walk from... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2014 via mobile

Great location. Easy walking to the city centre. Surrey hills is a fabulous area to explore. The room was clean, spacious and quiet. The beds were really comfy. It ticked all the boxes. Front desk staff were pleasant on arrival and departure. Would definitely stay there again

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi simmo619, Thank you for your feedback. We are pleased you found the location suited your needs and you took advantage of the local area Surry Hills; it certainly has a lot to offer. It is great you experienced our high standard of cleanliness and service, enjoying your comfy beds. We look forward to welcoming you back soon. Kind Regards, More 

Mudgee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2014

have stayed at the Cambridge before and used to live in nearby. so new teh area which was ideal for my stay. Was not aware that there where 2 sections Cambridge and the Abbey. Th e latter being the cheaper and lower levels. i was above the kitchen and woken by early morning prep Also would book via hotel website... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Bean B, Thank you for your return stay and taking the time to share your experience. We relaunched rooms around the Swimming pool area as an Abey Hotel which offer a vibrant and colourful décor offering a great value for money. Indeed when booked directly via our websites we offer a best online rates and also complimentary WIFI. We... More 

Bathurst, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Our room was pleasant and quiet comfortable for the price plus it was right outside the pool, which was amazing. I would definitely stay here again but would not use the car park. It was difficult to get into even without a low car, going down the levels was a nightmare and would hate to have found a car trying... More 

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Tash, Thank you for your feedback. I agree that our car-parking facilities can be quite tight for larger vehicles and we make this clear across booking agents in our terms and conditions. However I apologise for any inconvenience caused. For future stays, our Front Desk can make alternative arrangements on arrival. I’m glad you found our accommodation to be... More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2014

We stayed for 4 nights in a triple pool side room on the third floor the floor above the pool actually. The room was a decent size for a triple and clean enough although the bathroom had mould on the wall and the shower had a trickle at best. The internet was not free unless you booked directly on their... More 

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Emma, Thank you for sharing your 4 night experience with us. I’m glad you enjoyed our central location and the indoor heated swimming pool. The maintenance issues you experienced have been resolved and I apologise for any inconvenience this may have caused during your stay. We offer complimentary WiFi as an exclusive benefit to those that book directly on... More 

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