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Abey Hotel

3.0 of 5 208 Riley Street, Surry Hills, Sydney, New South Wales 2010, Australia
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Abey Hotel
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Abey Hotel
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34 reviews from our community

Traveler rating
    6
    9
    16
    2
    1
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10
6
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
1 review
2 of 5 stars Reviewed December 8, 2014

Having not enjoyed my experienced at the Cambridge I felt very misled to discover this was in fact the same building just under a different name. Due to the set up of the rooms surrounding the pool it was also very noisy and I was woken twice around 4am with people returning to their rooms. My room was also not... More 

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StevenGargano, General Manager at Abey Hotel, responded to this review

Hi lotustraveller2014, Thank you for sharing your experience; your feedback is vital in ensuring the continual improvement and development of our accommodation. Firstly, I’d like to apologise that you feel you were misled by the one building containing the Abey Hotel and the Cambridge Hotel. The Abey Hotel are our rooms that are located around the pool area and the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

Stayed 4 nights with my family.. Customer service was fantastic.. Always friendly and courteous with great advise for local dining (thanks Dan). Will definitely recommend to friends and most certainly would stay again.

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Matt H, Thank you for your feedback. It is great you enjoyed your stay and experienced our high level of customer service from the whole team especially Dan. Dan is a great asset to our team and certainly knows his way around Sydney to be able to give the best recommendations. We look forward to welcoming you back again... More 

Uki, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 2, 2014

The Abey is a smart modern hotel in a quiet part of Surrey Hills and is pretty good value for a hotel of this quality near the centre of Sydney. The location may not suit everyone. While it is close to the centre, it is still a reasonable walk from attractions and restaurants. It is a stiff 15 minute walk... More 

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StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Chris1199, Thank you for your feedback. It is great you found our accommodation to be smart, modern and great value for money. It is disappointing that the location was not completely ideal for your needs. We are situated in the heart of Surry Hills which has a wide selection of eateries nearby. We are about a 10minute walk from... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2014 via mobile

Great location. Easy walking to the city centre. Surrey hills is a fabulous area to explore. The room was clean, spacious and quiet. The beds were really comfy. It ticked all the boxes. Front desk staff were pleasant on arrival and departure. Would definitely stay there again

Was this review helpful? Yes
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi simmo619, Thank you for your feedback. We are pleased you found the location suited your needs and you took advantage of the local area Surry Hills; it certainly has a lot to offer. It is great you experienced our high standard of cleanliness and service, enjoying your comfy beds. We look forward to welcoming you back soon. Kind Regards, More 

Mudgee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2014

have stayed at the Cambridge before and used to live in nearby. so new teh area which was ideal for my stay. Was not aware that there where 2 sections Cambridge and the Abbey. Th e latter being the cheaper and lower levels. i was above the kitchen and woken by early morning prep Also would book via hotel website... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Bean B, Thank you for your return stay and taking the time to share your experience. We relaunched rooms around the Swimming pool area as an Abey Hotel which offer a vibrant and colourful décor offering a great value for money. Indeed when booked directly via our websites we offer a best online rates and also complimentary WIFI. We... More 

Bathurst, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

Our room was pleasant and quiet comfortable for the price plus it was right outside the pool, which was amazing. I would definitely stay here again but would not use the car park. It was difficult to get into even without a low car, going down the levels was a nightmare and would hate to have found a car trying... More 

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Tash, Thank you for your feedback. I agree that our car-parking facilities can be quite tight for larger vehicles and we make this clear across booking agents in our terms and conditions. However I apologise for any inconvenience caused. For future stays, our Front Desk can make alternative arrangements on arrival. I’m glad you found our accommodation to be... More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2014

We stayed for 4 nights in a triple pool side room on the third floor the floor above the pool actually. The room was a decent size for a triple and clean enough although the bathroom had mould on the wall and the shower had a trickle at best. The internet was not free unless you booked directly on their... More 

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Emma, Thank you for sharing your 4 night experience with us. I’m glad you enjoyed our central location and the indoor heated swimming pool. The maintenance issues you experienced have been resolved and I apologise for any inconvenience this may have caused during your stay. We offer complimentary WiFi as an exclusive benefit to those that book directly on... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed April 28, 2014

Although I paid for a very basic room, I found this hotel quiet, clean and very comfortable. The room was a good size and quiet in the evenings. As it was near the pool it did get a bit noisy in the day. Unfortunately some pool users ignored the sign which asked them to consider other guests and keep noise... More 

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StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Nina, Thank you for spending the time to let us know how your stay was. The hotel has taken your comments regarding the pool signage into consideration. I’m glad you utilized our close proximity to public transportation and enjoyed the quality of surrounding entertainment and dining options. The team at the Abey hotel look forward to welcoming you back... More 

Paris, France
Contributor
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 8, 2014

$5 for an hour, go figure. Room decor felt a little budget, and toilets were extremely small. Good location, staff is generally helpful. Meh... $5 for an hour, go figure. Room decor felt a little budget, and toilets were extremely small. Good location, staff is generally helpful. Meh...

Was this review helpful? Yes 1
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Criticaltraveler86, Thank you for taking the time to share your feedback. It’s unfortunate your stay was hindered by certain services and facilities. Compared to surrounding hotels, our hourly charge is quite reasonable, however we also offer complimentary Wi-Fi as an exclusive benefit to those that book directly online. In a competitive market such as Sydney’s, the rates you pay... More 

Nowra, Australia
1 review
4 of 5 stars Reviewed March 30, 2014

We spent 2 nights in a comfortable and quiet room . Amenities were simple but what we expected for the cost. We will be back again, as we loved the location, restaurants, bars and cafés in the area. Close to transport and the city. Everything my husband and I needed , a great find for us. Helen

Was this review helpful? Yes
StevenGargano, General Manager at Abey Hotel, responded to this review

Hi Helen, Thank you for taking the time and sharing your feedback on the Abey Hotel. It's fantastic you found the hotel to offer great value accommodation in the centre of Sydney. Surry Hills has a great selection of restaurants, bars and cafes and is very accessible to all parts of the city. Thank you again for your feedback, we... More 

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Additional Information about Abey Hotel

Address: 208 Riley Street, Surry Hills, Sydney, New South Wales 2010, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Abey Hotel 3*
Number of rooms: 24
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