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The Maisonette Hotel

2.5 of 5 31 Challis Avenue | Potts Point, Sydney, New South Wales 2011, Australia
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The Maisonette Hotel
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The Maisonette Hotel
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175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toowoomba, Australia
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

Stayed here late last year for 4 nights. We booked the superior king suite because the pictures online looked great! Until we walked in.. there was no lifts (which was ok because we knew this was the case) but we didnt know we'd be on the top floor with a 20kg suitcase to carry up! Anyway my partner and i... More 

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Ballarat, Australia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 5, 2014

We arrived late on Thursday night and as they don't have reception late is was great that the key was where they said it would be. The room is compact but very clean, the amenities are good. The only downside is the lack of aircon - this meant the windows need to be left open and as the Maisonette is... More 

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Cairns Region, Australia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 23, 2014

For the price we paid the accommodation was very very disappointing. The 'hotel' is very old and run down. We stayed in a king room with ensuite. Cupboards were taped shut and falling apart. The louvers on the windows were broken. The fan was noisy and very wobbly. No aircon. The ensuite was tiny; missing a shelf above the sink;... More 

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Singapore, null, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2014

the photos on the website is a bit misleading. yes, it's located in a very good location - 10 minutes walk from the train station and there's a Coles nearby. But the room looks tired and it gets noisy at night. Our room had a ceiling fan which works fine except when it is at the max mode it sounds... More 

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Stockholm, Sweden
Top Contributor
59 reviews 59 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 13, 2014

This hotel is perfect for backpackers that would like their own room. The rooms are quite big and got a fridge, micro and so on but not a full kitchen so you can't make a proper meal. They offer a laundry room for 3 dollars, very nice! Close to the botanic garden and the area around offers lots of pubs,... More 

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Melbourne, Australia
Top Contributor
104 reviews 104 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 31, 2014

Okay, lets ignore for a second that the room I stayed in was literally a shoebox (I guess that comes with the price), and the shared bathroom (which resulted in me locking myself outside), this is not actually a bad place, more because of the location than anything else. Okay, their wifi is expensive (and anything more than free is... More 

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1 review
2 of 5 stars Reviewed October 25, 2014

It has looked nice on pictures, but not in the reality! The service was very poor! They said to us that we have to be at 8 pm if we want to get the key of the booked room: I have booked this hotel via agoda as it has looked nice and the price was good in comparison to other... More 

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maisonettesydney, Manager at The Maisonette Hotel, responded to this review

Dear Guest We are sorry to read about your disappointment with our hotel. We try to make our office ours as clear as possible so as to avoid such disappointment. Your confirmation from Agoda clearly outlines that we are unable to check you in after 8pm if you are only staying for one night. As an additional follow up to... More 

5 reviews 5 reviews
4 of 5 stars Reviewed October 9, 2014

Extremely impressive staff; always friendly and happy to oblige with whatever request we made. The location is also very good. Close to the Botanical Gardens, and a comfortable walk to the nearest subway station (Kings Cross). The rooms were basic but clean and well equipped.

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Top Contributor
67 reviews 67 reviews
64 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 22, 2014

if you need a place to sleep and shower, this is the place. I am used to business trip in CBD, so I discovered Pott's point, I liked the many restaurants, conveniences stores, hip atmosphere of the neighborood and organic week-end market. Hotel is 10-15mins walk from Kings Cross, which in turn can connect to all major metro lines in... More 

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Gloucester, United Kingdom
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 20, 2014

If your looking for reasonably priced accommodation, look no further. This comfortable and clean hotel is about a 10 min walk from the underground station kings cross. We found it without too much stress after getting off our 25 hour flight from London and a early check in was no problem which was ideal! Only thing I would say our... More 

Was this review helpful? Yes 1
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Additional Information about The Maisonette Hotel

Address: 31 Challis Avenue | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Maisonette Hotel 2.5*
Number of rooms: 21
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