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The Maisonette Hotel

2.5 of 5 31 Challis Avenue | Potts Point, Sydney, New South Wales 2011, Australia
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The Maisonette Hotel
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The Maisonette Hotel
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172 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Cairns Region, Australia
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

For the price we paid the accommodation was very very disappointing. The 'hotel' is very old and run down. We stayed in a king room with ensuite. Cupboards were taped shut and falling apart. The louvers on the windows were broken. The fan was noisy and very wobbly. No aircon. The ensuite was tiny; missing a shelf above the sink;... More

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Singapore, null, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

the photos on the website is a bit misleading. yes, it's located in a very good location - 10 minutes walk from the train station and there's a Coles nearby. But the room looks tired and it gets noisy at night. Our room had a ceiling fan which works fine except when it is at the max mode it sounds... More

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Stockholm, Sweden
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is perfect for backpackers that would like their own room. The rooms are quite big and got a fridge, micro and so on but not a full kitchen so you can't make a proper meal. They offer a laundry room for 3 dollars, very nice! Close to the botanic garden and the area around offers lots of pubs,... More

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Melbourne, Australia
Top Contributor
79 reviews 79 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Okay, lets ignore for a second that the room I stayed in was literally a shoebox (I guess that comes with the price), and the shared bathroom (which resulted in me locking myself outside), this is not actually a bad place, more because of the location than anything else. Okay, their wifi is expensive (and anything more than free is... More

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1 review
2 of 5 stars Reviewed 4 weeks ago

It has looked nice on pictures, but not in the reality! The service was very poor! They said to us that we have to be at 8 pm if we want to get the key of the booked room: I have booked this hotel via agoda as it has looked nice and the price was good in comparison to other... More

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maisonettesydney, Manager at The Maisonette Hotel, responded to this review

Dear Guest We are sorry to read about your disappointment with our hotel. We try to make our office ours as clear as possible so as to avoid such disappointment. Your confirmation from Agoda clearly outlines that we are unable to check you in after 8pm if you are only staying for one night. As an additional follow up to... More

5 reviews 5 reviews
4 of 5 stars Reviewed October 9, 2014

Extremely impressive staff; always friendly and happy to oblige with whatever request we made. The location is also very good. Close to the Botanical Gardens, and a comfortable walk to the nearest subway station (Kings Cross). The rooms were basic but clean and well equipped.

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Top Contributor
67 reviews 67 reviews
64 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 22, 2014

if you need a place to sleep and shower, this is the place. I am used to business trip in CBD, so I discovered Pott's point, I liked the many restaurants, conveniences stores, hip atmosphere of the neighborood and organic week-end market. Hotel is 10-15mins walk from Kings Cross, which in turn can connect to all major metro lines in... More

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Gloucester, United Kingdom
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 20, 2014

If your looking for reasonably priced accommodation, look no further. This comfortable and clean hotel is about a 10 min walk from the underground station kings cross. We found it without too much stress after getting off our 25 hour flight from London and a early check in was no problem which was ideal! Only thing I would say our... More

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Hitchin, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 26, 2014

You get what you pay for with this hotel. The room was small, basic and clean. Fine if you want an inexpensive room in a central location. Kings cross station is only a 10 minute walk away. The staff were always really friendly and were happy to store our luggage for us. The office is very small and they don't... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Excellent value for money, in a great location and with simple, clean rooms. Last time I had a shared bathroom which was less problematic than I thought; this time I had a tiny but practical ensuite. The stairs are steep and narrow and there's no lift, but I'm lucky that's not a problem for me. No standard reception, just a... More

Was this review helpful? Yes 3
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Additional Information about The Maisonette Hotel

Address: 31 Challis Avenue | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Maisonette Hotel 2.5*
Number of rooms: 21
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