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BreakFree on Clarence

193-195 Clarence Street, Sydney, New South Wales 2000, Australia (Formerly City Hotel)
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BreakFree on Clarence
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55 Reviews from our TripAdvisor Community

Traveler rating
    2
    26
    17
    6
    4
See reviews for
13
16
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed yesterday NEW

Based on my experience staying at Breakfree on Clarence I can't say I'd offer even the slightest recommendation. I'd booked this hotel based on its location and price and expected a fairly modest experience, but I was surprised by the poor quality of the hotel and its facilities. The entry is a doorway squeezed between other buildings and a narrow... More 

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Canberra, Australia
1 review
1 of 5 stars Reviewed 2 days ago NEW

The room was very shabby. Window looked into an office building where people actually waved to us- had to keep the curtains closed as the windows clearly were not tinted. Power sockets didn't work and neither did the T.V. EVERYTHING was so cheap and nasty. So much noise at night.Bathroom was tiny and there was NO HOT WATER. We were... More 

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Travelers are raving about these Sydney hotels

Cebu City, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Room is not spacious but just enough to get in and out of bed, going to the shower (or desk). wifi has a daily charge. Good hotel staff. the best location -walking distance to darling harbour and shops.

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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Well located in Clarence St between Market and King. Halfway between Town Hall and Wynyard stations. Easy walk to Darling Harbour and Martin Place for Vivid festival, just a little bit more to Circular Quay and The Rocks. Rooms quite nice size just funny shape to try and watch TV from bed. Beds very comfortable. My only bug bears were... More 

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Austin, Texas
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was quite small but very comfortable. There were a few nicks here and there, but everything was clean and tidy and the housekeeping was fine. The great big shower was a wonderful treat after a long day of walking and sight-seeing. The staff were quite friendly and helpful. The location was fantastic and the price reasonable. We walked... More 

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Canberra, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed with a friend in a twin room for one night. It's a very centrally located hotel in the heart of Sydney.. So out the entrance and around the corner to the Westfield shopping district. A short walk from Wynyard station as we used public transport. The room was quite small but suited us.. I've stayed in smaller rooms in... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Filthy room, cramped with no amenities for a business traveler. No ironing board or iron in room. Terrible beds, stained carpets and scuffed walls in rooms. Will not stay again. Avoid at all costs!!!!

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Breakfree_Clarence, Front Office Manager at BreakFree on Clarence, responded to this review

Dear Guest, Thanks for sharing your feedback on your recent stay at BreakFree on Clarence. I am disappointed to learn of your experience at our hotel as we place great importance on exceeding our guest’s expectations. Your feedback is a vital tool in identifying our performance levels and the areas that need improvement, especially from a guest's point of view,... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located in the Sydney CBD between Town Hall and Wynyard. While not big, my room was well appointed, clean and everything worked. The staff were friendly and efficient. In the opinion of a semi frequent traveler to Sydney this hotel represents very good value for money in the Sydney CBD.

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Breakfree_Clarence, Front Office Manager at BreakFree on Clarence, responded to this review

Dear Guest, Thank you so much for sharing your feedback on BreakFree on Clarence from your recent stay with us.I really appreciate the positive comments, especially on the Reception staff. I will be sharing them with my team. I am also pleased to know that you had an enjoyable stay, and do hope to see you again at BreakFree on... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: No frills, inexpensive, efficient check-in, clean, location near Town Hall station (10 min walk) and Darling Harbour. Cons: Tired furnishings, exceptionally noisy at night with rooms facing Clarence street, bathroom high gloss tiles on floor, slippery ++ (this was a disabled bathroom ). Wifi extra $10/day

Was this review helpful? Yes
Breakfree_Clarence, Front Office Manager at BreakFree on Clarence, responded to this review

Dear Guest, Thank you for sharing your feedback on your stay at BreakFree on Clarence. Your feedback is a vital tool in identifying our performance levels and the areas that need improvement, especially from a guest's point of view, and I appreciate you taking the time to make these assessments and comments. Thank you again, we look forward to welcoming... More 

Greater Canberra, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We asked for repairs to be done and the manager said he would get it rectified. This was not done and the excuse he gave was a lie. He should ensure that when he lies about an electrical related issue he is not talking to an electrician. If he is misleading about one issue what is he like with everything?... More 

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