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BreakFree on Clarence

193-195 Clarence Street, Sydney, New South Wales 2000, Australia (Formerly City Hotel)
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BreakFree on Clarence
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BreakFree on Clarence
BreakFree on Clarence
BreakFree on Clarence
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38 reviews from our community

Traveler rating
    2
    18
    14
    4
    0
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10
11
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Needed somewhere to stay for one night with my mum who is visiting from overseas. We wanted to spend a few days in the city and thought this looked like a good option. After reading previous reviews, we requested the 'highest floor possible' as my mum is a light sleeper. We were given a room on the top floor. It... More 

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Long Beach, California
Top Contributor
58 reviews 58 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a huge delay arriving SYD due to in-flight medical - arrived 1+1/2 days later. Multiple emails to hotel which was very responsive and understanding. Location was outstanding for us. Office staff (no matter the hour) was great. Reserved Family-style room was ready, clean, fairly recently upgraded. with 2 QNS separated by wall and doorway: note that smaller 2nd qn... More 

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Breakfree_Clarence, General Manager at BreakFree on Clarence, responded to this review

Dear elliotts321, Thank you for your recent review of Breakfree on Clarence. Great to hear you found the team engaging and responsive pre-arrival as well as during your stay and the room and facilities met your needs. Our location is fantastic for exploring all that Sydney has to offer and we look forward to welcoming you back soon. Regards Paul... More 

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love staying at different hotels each time I travel. Sometimes I get diamonds and sometimes I get... well... the opposite of diamonds. A recent trip found me at the BreakFree on Clarence St in Sydney. Normally I'd take a few photos to share. However this room is so small I can't. The door hits the bedside table on entry,... More 

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Breakfree_Clarence, General Manager at BreakFree on Clarence, responded to this review

Dear Ozkart, We appreciate you taking the time to review Breakfree on Clarence. Really pleased our location suited your needs and our team looked after you well. Our single rooms provide a great solution to the single traveller looking to take in the best of Sydney on a budget. We look forward to seeing you again soon. Regards, Paul Seaman... More 

Port Macquarie, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in a single room for two nights. Yes, it was the smallest room I have ever seen, but this is Sydney CBD and in return you get a great location. My room was right next to the elevator, but I never heard any noise. The room was clean and had everything I needed. Staff were friendly and helpful. For... More 

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Breakfree_Clarence, General Manager at BreakFree on Clarence, responded to this review

Dear Anna F, Thank you for your review of Breakfree on Clarence. Yes, our single rooms are compact but do provide a great economical solution for the single traveller - with the best of Sydney on your doorstep to entertain you! Pleased to hear our team looked after you well. Look forward to welcoming you back soon. Regards, Paul Seaman... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Breakfree on Clarence for a long weekend in March. Fantastic location a few minutes walk from Darling Harbour, a longer walk to Circular Quay and The Rocks. Plenty of options for shopping. Rooms were clean, bed was comfy, room was a little squishy at the end of the bed. Hard to manouver past the end of... More 

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Breakfree_Clarence, General Manager at BreakFree on Clarence, responded to this review

Dear Gary-Susan W, Thanks for your recent review of Breakfree on Clarence. Great to hear you found our team helpful, location great and rooms clean and comfortable. Apologies for the shortfalls in internet and TV system, we are currently working on upgrades to improve their reliability. We look forward to welcoming you back soon. Regards Paul Seaman General Manager More 

Greater Melbourne, Australia
1 review
2 of 5 stars Reviewed March 12, 2015

We selected this hotel through WOTIF mystery stay. It stated 3 stars. Cannot say this was 3 stars we had a queen room with a double bed. Room was very small and cramped. We stayed on the 1st floor it was very noisy sounded ss though there was a truck reversing the whole night and could here the traffic. TV... More 

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Breakfree_Clarence, General Manager at BreakFree on Clarence, responded to this review

Dear NickyGavin2015, We appreciate your recent review of Breakfree on Clarence, great to hear you found our team friendly. Our apologies that your TV was not functioning, we are currently working on upgrades to our system to improve reliability and signal. I do hope you enjoyed our central location and do hope we have the opportunity to welcome you back... More 

Canberra
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2015

Only a one night stay and we really only wanted a bed so we could see the ballet that night. Close to the Belgian pub and some good restaurants-central 5 mins from China town about $ 12 by taxi. Recommended certainly for a short stay!

Was this review helpful? Yes 1
Breakfree_Clarence, General Manager at BreakFree on Clarence, responded to this review

Dear Pickering 1955, Thank you for taking the time to review Breakfree on Clarence, we were pleased to read you made the most of our fantastic location and enjoyed some of the local restaurants, bars and attractions. We do look forward to welcoming you back next time you have reason to be in Sydney. Regards, Paul Seaman General Manager More 

Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2015

As far as value goes this Hotel fits the bill. It is situated minutes from Gearge St and also Darling Harbour and within walking distance of Circular Quay if cruising. However be prepared for clean but basic rooms with outdated facilities. The rooms are very small and some rooms have erratic functioning airconditioning. Our bed had a wonky leg that... More 

Was this review helpful? Yes 1
Paul S, Front Office Manager at BreakFree on Clarence, responded to this review

Hi Cincinattigirl, Thank you for sharing your impressions on your stay at BreakFree on Clarence. I really appreciate the comments, especially on the Reception staff. I will be sharing them with my team. Your feedback is a vital tool in identifying our performance levels and the areas that need improvement, especially from a guest's point of view, and I appreciate... More 

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 13, 2015

Fantastic location, close to transport. we had a room on the 4th floor at the back of the hotel, no traffic noise, when I say we had a room, I was speaking in general terms that all you need for a good night sleep we had a king size bed nice and comfy it had coffee & tea in the... More 

Was this review helpful? Yes 2
Paul S, Front Office Manager at BreakFree on Clarence, responded to this review

Hi Gerry, Thank you so much for sharing your feedback on BreakFree on Clarence from your recent stay with us. I really appreciate your comment on the ‘excellent location and Room features’; this is really how we like to be seen. It’s a great location to see many of the great sights Sydney has to offer and I’m confident that... More 

Kingaroy, Queensland, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 13, 2015

Location is great, staff were non attentive and in some cases non responsive. No bathroom door in our room, but there was a full length mirror located on the wall which allowed everyone in the sitting bedroom area to enjoy the bathroom view urgggg. Room was not serviced until after 4.30pm which was about when we were ready to have... More 

Was this review helpful? Yes 2
Paul S, Front Office Manager at BreakFree on Clarence, responded to this review

HI Sue, Thanks for sharing your feedback on your recent stay at Breakfree on Clarence. I am disappointed to learn of your experience at our hotel as we place great importance on exceeding our guest’s expectations, and value all the feedback we receive. This is however not indicative of the level of service and quality of product to which we... More 

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