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All 131 Sydney accommodations

Base Backpackers

1.0 of 5 Hostel   |   477 Kent St, Sydney, New South Wales 2000, Australia (Formerly Wanderers on Kent)
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47%
Ranked #49 of 131 Specialty lodging in Sydney
A recent review
4 of 5 stars reviewed 1 week ago
ALouise111 Salisbury, United Kingdom
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  • Reviews (272)
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272 people have reviewed this hotel

Traveler rating
    34
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    72
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2
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed in lots of hostels during our travels around Australia (including city hostels) and this was one of our worst choices. It has some good qualities, but was not for us, so if you're looking a double room, find another hostel. Pros: good location (right near darling harbour), clean, good value Cons: Unwelcoming staff (we were fresh off the... More

Was this review helpful? Yes 1
Raph K, Manager at Base Backpackers, responded to this review

Hi, thanks for taking the time to leave your valuable feedback with us! we do take it very seriously as a measuring stick to seeing what we can work towards to better meet the demands of our awesome clientele. I See that you stayed with us in August of 2013, which is one year ago, so I just wanted to... More

Salisbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent my first week in Sydney at this hostel and I must say it was a great experience. Reception staff were very friendly, facilities were clean and they had under bed lockers. The kitchen is really big with enough space for plenty of people to cook but they don't have an oven but everything else they do have. It... More

Was this review helpful? Yes 3
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi there, Thanks for choosing to stay at Base Backpackers Sydney. We take these reviews super seriously, and are really appreciative of you taking the time to complete one for us. It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. We are working on getting an oven... More

Greater Canberra, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed staying at Base Hostel. It was in a great location - friendly staff you were welcoming and accommodating. I stayed in the ladies only of the hostel and there were hairdryers and straighteners for use which was great. the bathrooms were clean and up to date. Overall a pleasant stay compared to other backpackers I have stayed at!

Was this review helpful? Yes 5
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi there, Thank you so much for your awesome review. I am happy to hear you like our newly updated Sanctuary (female only) area and that your overall stay was great. We are working really hard here to keep this place nice and clean and have great and helpful staff :) We hope to again welcome you back to Base... More

Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and a friends stayed here whilst on our gap year travelling in Australia. We enjoyed it loads purely because it was such a social hostel and it was very centralised as well meaning that we didn't need to travel far in order to sight see and get out during the day. Base is a great hostel because it organised... More

Was this review helpful? Yes 8
Raph K, Manager at Base Backpackers, responded to this review

Hi, thanks for taking the time to leave your feedback with us! we take these reviews super seriously as we constantly work towards doing better by you guys, our customers. It seems like in this case we really did well by you guys which is fantastic to see! Hopefully we get to welcome you back here to stay next time... More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Base 2 weeks ago. Was recommended to me by my travel agent so I researached it a little and just booked. Definitely a good choice. Especially if you have limited time in Sydney. Central to all the main attractions (walking distance), so no need to schlep around in expensive taxis. I booked the 6 person dorm with en-suite.... More

Was this review helpful? Yes 5
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi Nolan, Thanks for your awesome and helpful review. I love hearing how helpful our staff was as I do think this is one of the most important things in a hostel :) As you probably noticed in these 2 weeks, we work really hard to keep this building nice, clean and tidy so I'm happy to read you noticed.... More

2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i stayed at this hostel the other week as i work in the sydney CBD but i live an hour out of sydney so as i wanted to head out for a friends birthday it was easier to book into a hostel for a night. Staff were very cheerful at the front desk. With the night club next door i... More

Was this review helpful? Yes 9
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi Rebecca, Thanks for taking the time to leave this awesome review behind. Its great to hear you liked our staff and our newly updated "sanctuary" :) It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for. Best Regards & please do come back whenever another friends (or... More

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

I stayed 3 nights in a 10 bed dorm, I do wish they had out me in a smaller room (4 bed) because my housemates came in late & were noisy. Other than that the room & bath was clean and the staff very, very helpful. They have a free lending library & as I said...gotta be the best location... More

Was this review helpful? Yes 8
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi There, Thanks for leaving a review behind. YES, we have the best location in Sydney ;) Its great to hear that you think our staff is so helpful as we work really hard to create a friendly, helpful and knowledgeable team. As for the room size, people end up in the room that they book, and the smaller rooms... More

York, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 23, 2014

One of the more expensive spots in Sydney but you can see why it's so popular. Service was top, location is bang on, and the bathrooms and dorms are clean. It's a shame that wifi is so expensive on top of an already fairly pricey night fee. However for a short stay it's worth it. The kitchen downstairs is huge... More

Was this review helpful? Yes 8
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi There, Thanks for your awesome review. It great to hear that you see that we work really hard to make sure people have a good time here :) As for the price, welcome to Sydney ;) We are still around $5/$10 cheaper then our direct competitors and as you said already, we try our hardest to make it worth... More

Sydney
1 review
2 of 5 stars Reviewed June 20, 2014 via mobile

I stayed in base sydney for 3 nights and wanted to leave after the first night. Very old building- rooms, bedsheets, carpets and decor is very run down. The kitchen is like a prison- rarely clean dishes to use. The girls toilets were ok apart from the showers were a bit rubbish to use. The mens however, were disgusting- horrible... More

Was this review helpful? Yes
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this review

Hi There, Thanks for taking the time to leave a review behind. I am really disappointed to hear that level 2 was dirty when you were here at Base as I think cleanliness is the most important asset in a hostel. We are working really close with the cleaning company that cleans our building on a daily basis and I... More

Sydney, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
3 of 5 stars Reviewed June 17, 2014

a particularly rude night manager who has cast a shadow on this stay at xbase. Have stayed here many times in the past and this being the first problem. Rooms are good, though don't stay on the first floor if you want to sleep as it is VERY loud. Facilities are average for what you are paying. The attached "club"... More

Was this review helpful? Yes
Raph K, Manager at Base Backpackers, responded to this review

Hi There, Thanks so much for being a repeat customer with us here at BASE Sydney, we really appreciate your feedback but are obviously super disappointed about any staff issues that crept up, would you be able to e-mail me personally (raph@stayatbase.com) to explain the situation better so that I can make sure it doesnt repeat itself in the future,... More

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Additional Information about Base Backpackers

Address: 477 Kent St, Sydney, New South Wales 2000, Australia (Formerly Wanderers on Kent)
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:1 star — Base Backpackers 1*
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Also Known As:
Base Backpackers Hotel Sydney

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Class
Number of rooms
50

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