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Sofitel Sydney Wentworth

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61-101 Phillip St, Sydney, New South Wales 2000, Australia
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1 room 1 guest
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Sofitel Sydney Wentworth
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4,280 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very good hotel with a very good location. The food is quite good and even the executive lounge breakfast is one of the better ones I've seen. Rooms are nice and modern with a new feel to them. The only negative thing is that the gym isn't open on weekend. That makes no sense for a hotel of this... More 

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Sydney, Australia
Level Contributor
10 reviews
4 of 5 stars Reviewed yesterday NEW

This visit was a good one. It's a beautiful hotel and extremely well located but the rooms are small compared to other hotels in this class. On this visit everything went to plan and we were treated well so I'm enthusiastic that the service standards have picked up (at last)!

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Cambridge, New Zealand
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

I did not think they made 5 star hotel rooms this small. Postage stamp is being generous. Room is tiny and you can hardly walk around the bed and the miniscual bath / shower you can hardly stand in if you are a normal sized human being and they charge you over $300 per night for this. Staff are very... More 

Was this review helpful? Yes 1
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for sharing your feedback in regards to your recent stay at the hotel. I was very disappointed to read your comments in regards to your experience. I have addressed the issues of concern with our Chief Engineer regarding the water pressure and hot water you experienced as this is not the quality of service we... More 

New South Wales
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

the Sofitel Wentworth Sydney is a beautiful hotel offering great and friendly service. My husband and I stay at the Sofitel every year for our Wedding Anniversary. The hotel offers excellent service and the staff are friendly and very willing to assist with whatever you need. The buffet breakfast in the Garden Court restaurant are fantastic and the restaurant of... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for sharing your wonderful feedback in regards to your experience here at the hotel. I am glad that our team provided you with wonderful service. I would also like to greet you a Happy Wedding Anniversary once again and I am glad you had a wonderful and special experience. I am also delighted that you... More 

Brisbane, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed in Sofitel Hotels in over fifteen countries and the room at this Hotel was not up to scratch. Apart from the size of what was called a "superior" room, the television was too small to be clear whilst lying on the bed and the bathroom door did not close properly.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Gerry, Thank you for taking the time to share your feedback in regards to your recent stay at the hotel. It was disappointing to read your experience. We are constantly improving the amenities and inclusions for our guests as well as the design of our hotel and rooms. Hopefully we can update some of our in room amenities such... More 

Sydney
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have a love-hate relationship with this hotel, the love is about the Accor points, the hate is everything else. I checked in at 11am, hardly peak, however, I had to drag my own bags to the reception desk. No surprise here as that's what I normally do as the concierge desk are always busy chatting amongst themselves. Check in... More 

Was this review helpful? Yes 3
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, I would like to sincerely apologize for the inconvenience and disappointment you had experienced during your recent stay at the hotel. As a valued platinum loyalty member, it was very disappointing to read your experience as well as your previous stay last November. Our Management team have taken your comments very seriously and we are currently investigating... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Checked in at 11pm after a very lonf day for 2 night with my wife and my 15months old child. Was given a complimentry upgrade. How ever i get a call at 10:30am from MITCHELL [--], front office manager, telling me to check out of that room and he would have to shift me to the regulat room. I tried... More 

Was this review helpful? Yes 4
Sydney, Australia
Level Contributor
165 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second time staying at The Wentworth Sofitel Hotel, its’ easy walking to Circular Quay, the Opera House and The Rocks area. It’s also Just around the corner from two fabulous restaurants Spice Temple and Rockpool Bar & Grill. Again it’s only a short walk to the centre of town for all your shopping or go exploring. We... More 

Was this review helpful? Yes 1
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Mr. Hayward, Thank you for sharing your feedback in regards to your recent stay at the hotel. I would like to sincerely apologize that we were unable to accommodate you for dinner at our Garden Court Restaurant when you were here due to availability. Hopefully on your next visit, if you can please let me know so I can... More 

Dubbo, Australia
Level Contributor
183 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location in Sydney, right near Circular Quay and the Opera House. The rooms are really good quality and there's a nice vibe when you walk into the foyer. The staff are very professional and things happen how they should, when they should. Will be back - when I can afford it.

Was this review helpful? Yes 1
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for sharing your feedback in regards to your recent stay at the hotel. We are very fortunate to be located to some of the major attractions in Sydney such as the Sydney Opera House, Botanical Gardens, Hyde Park and Museums. We are also located close to transportation such as Circular Quay, Wynyard and Matrin Place... More 

Wellington, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our second time staying at the Sofitel in Sydney. Great location, right in he city center, the staff are really helpful an friendly. After we left, we were mistakenly charged with a minibar purchase that we didn't make, but when we emailed back, Sofitel reimbursed us without hassle. Our only complain would be the size of our room,... More 

Was this review helpful? Yes
Daniel B, Hotel Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Alex, Thank you for sharing your feedback in regards to your recent stay at the hotel. Thank you for continuing to choose the Sofitel Sydney Wentworth. I am glad you enjoyed the service provided to you by our team as well as the location of the hotel. At the hotel, we do have different types of room and our... More 

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