I have stayed at a few Sofitel hotels in Australia in the past and most of them provide exceptional service except this one. As I am an A-Club platinum member so I have decided to book a classic room and use the member privilege to get room upgrade. We arrived at 1.45pm to check-in, presented my A-Club platinum card and... more

Have to agree, nice hotel, but credit card fees??? Must be the only 5 star in Syndey or even Australia where I have come across this. It is really strange, but for the sake of a couple of $ it does effectively leave a bad taste! Great hotel for a meeting - very organised, good food and nice facilities. Lack... more

Great hotel. The lobby was very impressive with very friendly and helpful staff. Rooms were great with a choice of pillows and a good bathroom. All very clean and quite The only reason I haven't give the hotel a rating of 5 is due to the location. It was perfect for Circular Quay, the Botanical Gardens and the Opera House.... more

We stayed in the Sofitel hotel for 6 nights - when we checked in, we were told we had been given an upgrade - but the room was very small. The room was incredibly hot in the night and loud road noise woke us up early every morning. Room service was slow aswell....the worst hotel in our 3 week visit... more

My partner & I booked Sofitil Wentworth misery hotel through lastminute.com for $150 per night for 1 night, which we thought was excellent value. Two days prior our arrival, I have received a phone call from customer service offering us upgrade of the room with breakfast etc which I thought was good value, except she said the record said I... more

I stayed in this hotel twice in September. Front desk staff were very friendly and extremely efficient. I was also very pleased to be able to check into my room very early epecting to have to leave my bag and return later. I had a standard room at the back and found it perfectly fine. Tastefully decorated and clean. Not... more

I had won a night at the Sofitel Wentworth and was so excited, the prize was described as accommodation for two at a luxurious superior room. My expectations were high due to the key work "luxurious", I expected a huge room with a spa bath. When I phoned the hotel to confirm I was coming noone knew about the prize... more

I've stayed here a number of times and despite myself I keep going back, mainly because the location is good and there are often cheap rooms available. However you get what you pay for. I have never had an "incident free" stay at this hotel and I wonder if it is simply poor housekeeping or poor management? On my most... more

Wow, if this is not the best value at a hotel, I don't know what is. Our package cost $298 and was for 2 adults and 3 children. It included soft drink, water, juices all day, pre dinner canapes and drinks, afternoon tea, buffet breakfast, upgrade to a luxury room, bottle of wine AND valet parking! Rooms are pleasant but... more