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Sofitel Sydney Wentworth

61-101 Phillip St, Sydney, New South Wales 2000, Australia
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Sofitel Sydney Wentworth
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4,596 Reviews from our TripAdvisor Community

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Nsw
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in the Sofitel recently and have also stayed there previously. My opinion has stayed the same. I enjoyed again the Art Deco style of the room, and the bar and seating area. It's a refreshing change to bland hotel design often found even in good hotels. I had a Superior room which was of good size, a window... More 

Helpful?
Thank BoroniaNsw
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I booked the above hotel through the Accor Group and from when I stepped into the lobby everyone was so helpful Then I received a surprise for our anniversary a bottle of bubbles complements from the hotel. It doesn't take much to then want us to now stay again in this hotel on our next visit. Food from the bar... More 

Helpful?
Thank Gillian518
Whitehorse, Canada
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has a decent location, certainly not as good as some if you are visiting Sydney. The room I had was fine although be prepared for a small bathroom with closet doors on it. The windows don't open which is unfortunate. Some of our group had rooms that they found so unacceptable they demanded they be changed and this... More 

Helpful?
Thank Dee E
Malua Bay, Australia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My first stay here although I'm a frequent stayer at other Sofitel properties. This one shared the brand attributes of a sense of quality in the rooms and in the public spaces. The distinctive curved shape of the hotel creates some unusual angles in the rooms but perhaps that adds a certain something. The rooms are furnished in a style... More 

Helpful?
Thank Kundiawaking
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for sharing your delightful experience regarding your recent stay at the hotel. Our hotel is a Heritage hotel built in 1966 however it has so much history and we are proud to have such a unique and vibrant hotel with an amazing team dedicated to look after our guests from the moment they arrive and... More 

Cambridge, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights and got an excellent deal on Expedia, where I only paid £50 per night! Bed was extremely comfortable and room large and spacious. For some reason I nearly got charged dinner upon check out but when I explained to the receptionist that I definitely did not eat in the restaurant during my stay, she... More 

Helpful?
Thank stacyjo91
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for sharing your feedback regarding your recent stay at the hotel. I am glad that the location of the hotel was suitable during your stay. I sincerely apologize for the incorrect charge with dinner to your account however I am delighted our Receptionist was able to resolve this immediately for you. Thank you for your... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Location is good room was spacious and clean and staff friendly. Like most hotels room service is expensive for what you get. Suggested improvements beds a little hard and the one in the room I stayed was lower on one side than the middle. Breakfast was reasonable but let down by the hot breakfast. Eggs tasteless and supplies had run... More 

Helpful?
Thank lou9045
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Lou, Thank you for sharing your comments in regards to your recent stay at the hotel. I am delighted to read regarding your experience with the location of the hotel as well as the spacious and clean room which you were allocated in. I sincerely apologize for the experience you had with the bed in your room. Our Sofitel... More 

Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed for 3 nights as a stop over after a cruise to New Zealand. The location was very convenient, just a short walk to Circular Quay, trendy restaurants and City shopping, the Classic room was immaculate and clean. The staff, including housekeeping, were professional and attentive. The only reason I could not give 5 stars is that the bed... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mademoisellef
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for taking the time to share your wonderful experience regarding your recent stay at the hotel. I am glad that the location of the hotel was suitable during your visit. We are situated close to beautiful shopping as well as Sydney's major attractions such as the Sydney Opera House, Botanical Gardens, Hyde Park, great shopping... More 

Vancouver, Canada
Level Contributor
135 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Recipe for disaster: Take two arrogant front desk staff add in a hand full of indifference Mix well with a snotty Concierge who blames it on "being slammed" with business Waiting two hours for the room spice it up with a smelly room, chipped tub and sink, paint swatches, stained walls and stained curtains. Slow bake as I deal with... More 

Helpful?
1 Thank DMC90
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Valued Guest, Thank you for your feedback and my most sincere apologies that your stay did not meet your expectations. At Sofitel Sydney Wentworth we aim to exceed our guest’s expectations and on this occasion, it is clear that we have failed to deliver. I would be pleased if you could contact me on H3665-GM1@sofitel.com to further discuss your... More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a very good hotel to stay. Staff is very helpful, friendly and nice. Location is good n just a short walk to the Harbour. There is a mall with food court nearby with varieties of food. Halal turkish food is available too. Hotel is clean with good shower n good quality shampoo, soap n lotion. The only setback... More 

Helpful?
1 Thank Nora786
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Nora, Thank you for taking the time to share your experience with us. I am glad our team provided you with a great experience. We are very fortunate to be located central in Sydney and being close to some of the major attractions in Sydney as well. I am glad you enjoyed this. It is wonderful to read your... More 

Mudgee, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Central location a bonus, comfortable bed, easy parking- possibly on the expensive side, cracker breakfast options and very friendly and helpful staff. We had no problem checking in or out and the young girl on checking in was helpful with suggestions on what was happening in Sydney

Helpful?
Thank Simon B
Daniel B, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour Simon, I was absolutely delighted to read your comments regarding your recent stay, particularly those regarding our Garden Court Restaurant. I am also glad that the Hotel’s location was suitable for your visit. At Sofitel Sydney Wentworth we constantly strive to exceed our guest’s expectations and it was most pleasing to read of your satisfaction. We have the most... More 

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Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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