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Rydges Sydney Central

4.5 of 5 28 Albion St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly The Sebel Surry Hills)
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Rydges Sydney Central
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Rydges Sydney Central
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864 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visit Sydney often but this is my first time at Rydges. It will not be my last. What a great find! Location is fab, just opposite Central Station and an easy walk into town, up to Hyde Park or better still into Surrey Hills, Paddington and Darlinghurst. The room was spacious, light bright and clean. Bathroom clean, spacious and... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your lovely review! I am very pleased to hear you enjoyed your stay with us. We are in a very convenient location for our guests’ close by to some really funky suburbs and public transport. We look forward to welcoming you back to the hotel again soon. Kind Regards, Jenny More

Broken Hill, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this hotel regularly when in Sydney attending meetings for work. The location is close to where I need to be and I have always received top service, found staff to be extremely friendly and helpful and the meals excellent. I frequent the Thai massage service just down the road which is a great way to end my... More

Was this review helpful? Yes 2
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your lovely review. I am glad to hear you enjoy your time when you stay with us. I can also recommend the Thai Massage place very good way to wind down! We look forward to welcoming you back to the hotel again soon. Kind Regards, Jenny More

Sydney
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have recently stayed and was impress by concierge team in their knowledge of the city and how professional they are especially Ian and Buster. These two gentlemen are amazing in how they conduct themselves. Also the room was good is space use and it was modern, but on the night I was staying the internet was down and did... More

Was this review helpful? Yes 1
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your lovely feedback! We do have a wonderful Concierge team here at the hotel and Ian and Buster definitely to know their stuff when it comes to Sydney and surrounds! I will be sure to pass on your feedback to them. Internet is back up and running, hopefully you can take advantage of it during your next... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The bed was great and room was overall comfortable. Nice view and a great location, we stayed only one night on an excellent late check in rate....but it's the little things that matter! The gym was sub standard, the TV in the room was horrible to control, the complimentary bathroom items were 2 conditioners and a moisturizing creme?!? and the... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thanks for your review. Glad you enjoyed our beds in the rooms, they are very comfortable! Good to hear you also took advantage of our Late Check in rate. You’re definitely right the little things do matter. I have spoken with our housekeeping team with regards to the bathroom products as it does appear your shampoo was missing there. Our... More

Melbourne, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here are friendly, helpful and able to problem solve. They know how to greet a guest and provide excellent service. The rooms are nicely furnished and clean. The breakfast buffet is very impressive and room service was also very good. Recommended.

Was this review helpful? Yes 3
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your lovely review. I am very pleased to hear you enjoyed your time with us. We look forward to welcoming you back when your next in Sydney. Cheers Jenny More

1 review
3 of 5 stars Reviewed 2 weeks ago

Great location, and close to a number of places/transport etc, but unfortunately had some average experiences........Was offered a"Secret Sunday" deal giving us the chance to stay Sunday night for a cheaper rate - however, seems only the reception staff knew we were staying the additional night (despite being booked prior to checking in), so to have staff knock on the... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Hi Amanda, Thank you for your review. We have reviewed the procedure with our Secret Sunday deal to ensure this experience doesn’t occur again. Our Breakfast is normally one of our most popular offerings at the hotel and I do apologise your experience didn’t match our normally high breakfast standards as too is our customer service so again I apologise... More

Los Angeles, California
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have mixed feelings about writing this review, on one hand staff was very friendly and helpful, the food was good, my room which had a balcony view was pretty rad, balcony was very spacious had table and a few chairs, good view of the sydney westfield tower, bed was comfortable no noise, bathroom was pretty big, shower was good.... More

Was this review helpful? Yes 1
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Hi Mariana, Thank you for your review. I am glad for the most parts of your stay you had a good time with us. Seems like something was missing on your reservation, we do our best to accommodate early check in’s but we can’t always accommodate them. I do apologise for your bag and belongings getting wet in the Pool... More

Brisbane, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Got our rooms on a very good deal, a lot cheaper than hotel's full price and we wouldn't have wanted to pay any more than we did. Rooms are average, little bit worn around the edges considering it has just re-branded. Brekkie was fine, pool, spa and gym were very good. Hotel staff for the most part were very helpful... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your review. Sorry to hear about your trouble with getting a Taxi, our concierge team are normally very good with hailing the taxi’s for our guests as they come by the hotel so frequently. Glad you got to enjoy our Rise Buffet Breakfast concept and the hotels pool, spa and gym throughout your stay. Kind Regards, Jenny More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Awesome location. Walk from central train station which helped get to and from the airport very quickly. Walk away from main street of Surrey Hills where restaurants and shops were. Great conference facilities- great morning and afternoon teas there! Room was right outside the gym and could hear the opening and slamming of the door till 10pm at night. So... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thanks so much for your review! We are lucky to be in such a great location which makes the hotel so easily accessible from Central and in turn the airport. Glad to hear you also enjoyed our conference facilities and catering. I will speak with maintenance about the gym door to see if we can minimise the slam and also... More

Cairns, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Rydges a few times (when it was previously The Sebel) as the rooms are always very clean, the staff are friendly and helpful and the location is great. 2 mins from Central station and about 10 minutes to the markets/Chinatown and a small convenience store a couple of doors down. The new express check in... More

Was this review helpful? Yes 2
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your great review, I am glad to hear you love our hotel as much as we do! Our new online check in has been a welcomed addition as has our free Wi-Fi. Our Priority Guest Rewards programme is great, free to join and the added extras you get with it such as a Complimentary welcome drink and... More

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Additional Information about Rydges Sydney Central

Address: 28 Albion St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly The Sebel Surry Hills)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Sydney Central 4.5*
Number of rooms: 270
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Also Known As:
The Sebel Surry Hills Hotel Sydney
Sebel Surry Hills Sydney
Citigate Hotel Sydney
Sebel Surry Hills Hotel Sydney

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