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All 182 Sydney hotels

Rydges Sydney Central

4.5 of 5 Hotel   |   28 Albion St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly The Sebel Surry Hills)
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67%
Ranked #68 of 182 Hotels in Sydney
A recent review
5 of 5 stars reviewed 2 days ago
Nicole W Canberra
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851 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great location around the corner from Central Station. Staff were very helpful and noting was a hassle for them. Room was nicely appointed with modern fixtures. The blockout blinds work really well to allow for a lovely sleep-in in the beautiful comfy dream bed. The indoor pool and spa was fantastic. Booking process online was easy and the online checkin... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Hi Nicole, Thank you for your great review. Glad you enjoyed our convenient location as well as our blackout blinds, pool and spa. We have had some great feedback since implementing our online check in process so I’m glad you liked it! Hope we can welcome you back again soon to enjoy all we have to offer at Rydges Sydney... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

When I arrived at the hotel It had just changed from the Sebel to Rydges that weekend. I wasn't informed of the new ownership, however this isn't the new managements fault. The staff at reception were excellent and very welcoming- couldnt do enough for us. The rooms were tired and common areas really need a refresh, hopefully the new management... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your review. We have refreshed majority of the common areas as well as a large focus on the cleanliness of the hotel, it is looking great! We look forward to welcoming you back again soon so you can check it out. Kind Regards, Jenny More

Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

After booking this hotel as a "mystery" hotel with 4 stars, I was disappointed to find that the hotel was actually not in the CBD but on the fringe of it, at Surrey Hills. Sometimes this does not matter as it is located within a vibrant shopping and transport area, however this hotel is in an area which I can... More

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Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your feedback. I’m sorry to hear you were disappointed getting our hotel in your Mystery deal. With regards to the public transport Central station is only a 200 metre walk from our Hotel 5 – 10 minutes max depending on your walking speed. The Bus stop to go into the city is across the road on Elizabeth... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We are an elderly couple who stayed at this hotel for a special occasion. We believed this hotel's promotion of in house dining only to find out on arrival that Albies Restaurant is no longer open for dinner only for breakfast! We are not familiar with Sydney and being in our seventies did not wish to be wandering the streets... More

Was this review helpful? Yes 1
Rydges_Central, General Manager at Rydges Sydney Central, responded to this review

I’m really sorry to read about your disappointment over the Restaurant closure. Unfortunately I’ve not seen the complaint letter you refer to? Anyone looking for a ‘special occasion’ restaurant should definitely speak to our Concierge, Ian Frenkel whose wealth of knowledge of the area would see you well looked after. It’s a real shame to here that your Anniversary was... More

Auckland, Auckland, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for five nights. The hotel was very clean and comfortable. The room was cleaned daily to a very high standard. Room service was very prompt at all ungodly hours. We stayed on the 7th floor at the back and it was very quiet even though we were two doors down from the lift. There... More

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Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Hi Martin, Thank you for your review. Very glad you enjoyed your stay with us in Sydney. Our new Rise Buffet Breakfast concept has been popular with our guests, glad your dietary requirements were looked after as well. We hope to welcome you back to the hotel next time you visit. Kind Regards, Jenny More

Wamboin, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quick overnight stay for work. The refurb is good, staff friendly in both front of house and restaurants. The free Wifi (which doesn't seem to operate at dial up speeds !) is a welcome addition. Although my room was facing Albion Street (busy) the noise was kept out and the dark window blinds allowed for a sleep in. The only... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thanks for your review. Very pleased to hear you enjoyed your stay with us. Our Free Wi-Fi has been a very popular addition! Our black out blind does make sleep ins very easy which is nice. Yes much have been a slight glitch, the TV's definitely do work. Looking forward to welcoming you back again soon. Kind Regards, Jenny More

Newcastle, Australia
Top Contributor
64 reviews 64 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very recently refurbished and brought under the established Rydges brand this hotel is well located for people needing to access the station and, therefore, a good spot for tourists wishing to use the rail network to explore Sydney and, indeed, NSW. The Pre-Check In facility worked very well and we were quickly speeded to our room. Slight gripe, we asked... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thanks for your review. We are very fortunate to be in a very convenient location nice and close to transport and some of Sydney great attractions. Glad to hear the staff looked after you well throughout your stay. We hope to welcome you back on your next Sydney trip! Cheers, Jenny More

Brisbane
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here due to good location. While I had my GHA black membership on my booking was only given my lower Priority Rewards membership as was pushed to see if I had it. Anyway room was good size, great bed but right opposite pool, so chlorine smell wafted in & a bit noisy at night. As well as hotel restaurants... More

Was this review helpful? Yes 1
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your review. Great to have one of our GHA Black Members staying with us and glad you enjoyed your room. Apologies the chlorine smell got to you though, you can always speak with our friendly reception staff and ask for a room move. Hopefully we can welcome you back again soon. Kind Regards, Jenny More

Brisbane, Australia
Top Contributor
56 reviews 56 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel a few years ago when it was the Citigate Sebel. So I knew that the rooms were big and that they had an indoor swimming pool. Rydges hasn't really changed a great deal that I have noticed. since taking over. I didn't eat in their Albies restaurant or the attached pizzeria, but the menus looked... More

Was this review helpful? Yes
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Hi Dana, Thank you for your detailed review. The introduction of our Free Wi-Fi has been a popular addition at the hotel and across all Rydges Hotels & Resorts. Our rooms are very spacious from our Superior right up to our Deluxe Suites. I’m glad you also took advantage of our new Checkmate online check in process and we were... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located for a visit to Sydney. Handy for parking or coming by rail. Just out of main throng of tourists but with some good local eateries around the area. Despite new owners there are still the usual problems with the TV and bedside radios in the rooms. Now has free wifi but only one device per registered room. Bar... More

Was this review helpful? Yes 1
Rydges_Central, Director of Sales at Rydges Sydney Central, responded to this review

Thank you for your review. With our Free Wi-Fi you can definitely sign up more than 1 user / device in the room each device does need to sign in through the system though, we are working on a more streamline process for this. We are very fortunate to have some amazing local eateries within walking distance of the hotel... More

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Additional Information about Rydges Sydney Central

Address: 28 Albion St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly The Sebel Surry Hills)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Sydney Central 4.5*
Number of rooms: 270
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Also Known As:
The Sebel Surry Hills Hotel Sydney
Sebel Surry Hills Sydney
Citigate Hotel Sydney
Sebel Surry Hills Hotel Sydney

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