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PARKROYAL Darling Harbour Sydney

#22 of 177 Hotels in Sydney
Certificate of Excellence
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150 Day St, Sydney, New South Wales 2000, Australia
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1 room 1 guest
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PARKROYAL Darling Harbour Sydney
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1,478 Reviews from our TripAdvisor Community

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Traveler rating
    699
    565
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

A friend and I had the pleasure of staying at the Parkroyal Darling Harbour over the weekend. We had an incredibly pleasant stay and were constantly greeted and made welcome by the friendly and professional staff. We stayed in a Superior King Room on the fourth floor and whilst we primarily looked out onto the busy highway below, the room... More 

Was this review helpful? Yes 1
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear Northeyst Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to read you enjoyed your stay and liked our welcoming and professional staff, our modern rooms, well equipped gym and the convenient location. I look forward to welcoming you back to the hotel in... More 

Sippy Downs, Australia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is in a fabulous location! Our room was clean and the beds were so comfortable - perfect after a day of walking around and seeing the sights. The hotel is only 3 blocks from George Street. 20-25 min walking time to The Rocks and Circular Quay. 10 min walk to Darling Harbour. Check in staff weren't overly good... More 

Was this review helpful? Yes 2
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear Cleigh76 Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to read you and your friends enjoyed your stay and liked our great location close to the city and many attractions. I look forward to welcoming you back to the hotel in the future.... More 

Maroochydore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed in room 313 for 4 nights. It is located right next a very havy trafic on an elevated road. Right next to metal merging of the bridge. I am now at the airport but that bang- bang / bang-bang of front and rear weels going over and over that bridge it is still in my head... pity because... More 

Was this review helpful? Yes 1
australia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Decided on this hotel as it was in the area I was looking for and the rates offered were attractive. Decided on a club room with a Darling Harbour view. The room was a good size and seemed quite soundproofed. The bathroom was large and well appointed. The room was very clean.The Club lounge was very nice and staff very... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear gghorse Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to read you enjoyed your stay and felt our staff was friendly and the location convenient to Darling Harbour. I was delighted you took advantage of booking a club room, the experience of the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I've never seen customer service in a hotel as good as this. IMPECCABLE. If there are industry awards for hotel service, these guys (and i mean absolutely EVERY.SINGLE.PERSON I dealt with) were text-book perfect. The valet guys out the front were unreal, Misi at check-in had a huge smile and a helpful attitude, Concierge were knowledgeable and nothing was too... More 

Was this review helpful? Yes 1
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear Greg A Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to read you enjoyed your stay and felt our customer service impeccable and the hotel value for money. Your comments have been passed on to the hotel team. I look forward to welcoming... More 

Kent, UK
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great modern hotel, in a fab location minutes from Darling Harbour. Good value for money, rooms are large and comfy beds. Only let down was housekeeping was poor, as the room wasn't that clean and we had to ask for forgotten housekeeping items several times. Nearest station at town hall is a few minutes walk and very close to the... More 

Was this review helpful? Yes 1
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear sh3333 Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to hear of your positive experience and that you felt the location was convenient to Darling Harbour and the city. I do apologise for the service from housekeeping. "Always Book parkroyalhotels.com for the Best... More 

Warrnambool, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In Sydney for the Netball World Cup along with some shopping and eating. What a great place. The staff are so friendly and helpful, the rooms are great and the location is sensational. What more could a visiting couple ask for. A really enjoyable 3 nights.

Was this review helpful? Yes 1
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear Roger777111 Thank you for taking the time to provide us with feedback on Tripadvisor from your most recent stay at the PARKROYAL Darling Harbour. I was pleased to hear of your positive experience for your stay here during the netball world cup and that you enjoyed the friendly customer service at the hotel and our excellent location. "Always Book... More 

Los Angeles, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I thought we had the wrong hotel - this was so upscale and wonderfully located I had to double check. Every staff member was friendly and professional, the room was perfect. The front desk even accommodated my request for two beds vs one when we arrived. My daughter and I had a terrific stay here and would definitely recommend!

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear Jeany P Thank you for taking the time to provide us with feedback on Tripadvisor from your most recent stay at the PARKROYAL Darling Harbour. I was pleased to hear you and your daughter enjoyed your stay at the hotel and that you felt our customer service was friendly and the location convenient to Darling Harbour, the city and... More 

Newcastle, Australia
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here by choice when I visit Sydney. The location is great, the hotel service is fantastic. The rooms are clean and very comfortable. The bed is just amazing! My only suggestion would be to have a choice of different pillows, even though my husband thought the pillows were great, I am a fussy pillow person. Keep up the... More 

Was this review helpful? Yes 2
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear JodiR Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to read you enjoyed the great location, friendly service and comfortable room. I look forward to welcoming you back to the hotel in the future. "Always Book Parkroyalhotels.com for the Best Rates and Benefits”... More 

Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my second time staying at the Park royal Darling Harbor would highly recommend staying there location is very central.The room was very spacious & Pillow Amazing! Great friendly service and very happy to please.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
Paul F, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review

Dear tammyh227 Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at PARKROYAL Darling Harbour. I was pleased to read you enjoyed our friendly service and central location. I look forward to welcoming you back to the hotel in the future. "Always Book Parkroyalhotels.com for the Best Rates and Benefits” Kind Regards... More 

Hotel Review Summarization

What travelers say

  • Great location(5)
  • Park royal(5)
  • Very clean(4)
  • Room service(4)
  • Very good(3)
  • Double beds(3)
  • Short walk(3)
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