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Metro Hotel Marlow Sydney Central

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431-439 Pitt Street, Sydney, New South Wales 2000, Australia
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Metro Hotel Marlow Sydney Central
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Metro Hotel Marlow Sydney Central
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258 Reviews from our TripAdvisor Community

Traveler rating
    41
    110
    78
    19
    10
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50
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (258)
  • Mar-May only
    (79)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (63)
All months
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Decided at last minute to stay in Sydney.. so had stayed here before and very central to Railway. Was upgraded from a double to bigger room. Always a plus. Reception fantastic, nice polite and helpful. The room was nice. Bed comfortable. Lounge not as much. Probably because its a sofa bed as well. Bathroom starting to look dated and air... More 

Was this review helpful? Yes
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Jeffrey, Thank you for staying with us again and for taking the time to leave a review regarding your experience. We are glad that you have overall enjoyed your stay and that our staff were able to upgrade your room to a larger one. If you prefer a more quiet room for your next stay, feel free to ask... More 

Melbourne, Australia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The buffet breakfast was very bland. Stain on bed sheets. Hot water constantly cut out. I'm sure there are better places for the same money. Location is the only positive, very close to Central station.

Was this review helpful? Yes 1
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Travelman, Thank you for your review. We are all disappointed that your stay in our hotel did not meet your expectations or the standards that we have set for our hotel. I will forward your feedback to the relevant teams for their review. We wish you all the best with your future travels and feel free to contact us... More 

Travelers are raving about these Sydney hotels

Ellenborough, Australia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here several times now and have taken advantage of the world square discounted parking and also by public transport when we have flown to Sydney. In our experience we have had clean reasonably appointed rooms. Depending on what side of the building you are on will determine your views (or not) and the noise levels that go... More 

Was this review helpful? Yes
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Mrnudie, Thank you for staying in our hotel and for leaving a review regarding your stay here. We are glad to know that you have had another enjoyable stay and we will be looking forward to your next visit in our hotel. Kind Regards, Stefanos V. Operations Manager More 

Atlanta, Georgia, Usa
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This hotel is across the street from the theatre and many great restaurants, but the quality of the hotel is seriously lacking. The wi-fi is nonexistent even though they charge you for it.We couldn't get it to work in the room, in the hall, or even in the lobby. We tried multiple devices and had other friends staying here that... More 

Was this review helpful? Yes 1
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Leah, Thank you for leaving a review regarding your stay with us. I am sorry to read that not all aspects of your accommodation were up to our usual standards and that your experience was not a very positive one. As we always try to offer a good value for money accommodation, we try to have clean well maintained... More 

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Metro with a group of friends after initially being attracted to its location on Pitt Street. However, the location is the ONLY positive thing about this hotel. The rooms and corridors are extremely dated and appear to be dirty. The bath tub/shower was stained. In the bathroom expect to be sitting sideways on the toilet (the... More 

Was this review helpful? Yes 1
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear TheoSkrem, Thank you for taking the time to write a review of our property. We are all disappointed that you did not enjoy your time with us as this is not an experience that we wish for our guests to have. Please rest assured that we will always do everything within our power to resolve any issues that are... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room is minimally decorated and it does look a bit dated. If you are looking for hotel with wifi, forget about this hotel. It is about 30mins drive from the airport to hotel. The hotel is centrally located and an easy walk of 7mins will bring you to the lightrail (tram) and 12 mins walk to Central Station and the... More 

Was this review helpful? Yes
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Leveregel, It is true that our hotel is in a great location of Sydney and all our guests love how easy it is to explore the city when you stay here. Thank you for your feedback again and we will be looking forward to your reply. Kind Regards, Stefanos V. Operations Manager More 

Scarborough, Australia
Top Contributor
123 reviews 123 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is walking distance from Central Station, which is on the train line to the airport. It is also walking distance to Chinatown and Darling Harbour. My room was very clean and spacious with room safe, fridge, hairdryer etch and even an iron and ironing board in the wardrobe. In spite of the hotel being on a busy road... More 

Was this review helpful? Yes 1
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear AuntieFlo, Thank you for your feedback. We are glad that you have enjoyed your stay with Metro Hotel Marlow. We will be looking forward to your future stays with us. Kind regards, Stefanos V. Operations Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago

The buffet food the same everyday. I asked someone if they can swap coffee sachets to hot chocolate but they told me they dont have it. I didnt know the mini bar fully empty, im very shocked. Some of the reception team not really friendly. The bed sheet has stained from last week. Thats very disgusting. They don't have separate... More 

Was this review helpful? Yes 1
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Jay, Thank you for taking the time to write a review of our property. We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention. As a mid range hotel, we do try and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here. The location is fantastic. With in walking distance to a lot of shopping and restaurants, like Darling Harbour and China Town. The reception desk staff could be more friendlier. I stayed on the 12th floor, no views, except at a building wall. But the room was a good size and clean.

Was this review helpful? Yes
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Hi Daniel, Thank you for staying with us and for leaving your feedback on Tripadvisor. We are happy to read that you have overall enjoyed your stay and our great location. Our location in the city is indeed great and our guests enjoy easy access to all the attractions that Sydney has to offer. I will forward your feedback to... More 

Wollongong, New South Wales, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked at this hotel for one night with friends. The hotel was rather dated and old. Upon check in, the staff seemed rather uninterested in serving me and didn't explain anything. Additionally, upon requesting internet access, the staff snapped back exclaiming "It's not free!!" - it was rather expensive however. The room was fine, very clean and tidy. However,... More 

Was this review helpful? Yes 1
Stefanos V, Manager at Metro Hotel Marlow Sydney Central, responded to this review

Dear Stewart, Thank you for your review and stay. I am happy to hear that you enjoyed your room in our hotel and I will investigate with our weekend staff to see what went wrong with the service provided during your check in. It is true that we do charge for in-room internet usage and we have set our prices... More 

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