I found an amazing price on an English website but unfortunately could only stay 1 night. We had a king bed room and we're vary happy with everything about it. We were on the 4th floor, had a view of trees, not too much traffic noise, large room which was very clean and stylish, friendly staff, good concierge service. The...
More
Thank you for your positive feedback. I am glad to hear you enjoyed all aspects of the hotel but it was a shame we could only accommodate you for one night. We would love to welcome you back on your next visit to Sydney.
Regards,
Tish Nyar
General Manager
More
We stayed at Rydges World Square on a great rate as a secret hotel and were happy for the price, but would have been disappointed if we paid the full rate. We were given a room on level 12 as the only room available with a king bed, which is a smoking level, but maybe thats the price you pay...
More
Dear Aussie Family,
We do advertise special rates well below our recommended rack rate continuously throughout the year and was happy that you were one of the guests who took advantage of this good deal.
We are looking forward to welcoming your family back at the hotel.
Regards,
Tish Nyar
General Manager
More
We recently stayed on a Friday and Saturday. The noise filtering through the hotel on Friday night required ear plugs to sleep. Saturday was different - generally quiet and what you would expect. The valets and I would definitely try and get valet parking included in your rate. Had the buffet breakfast - pretty ordinary and definitely would not pay...
More
Thank you very much for taking the time to write this review.
In regards to our breakfast, we try our best to present a selection of items on our buffet and menu to cater for all taste. I was happy to hear that you had a very relaxing sleep and enjoyed the comfort of our beds.
For your next booking,...
More
We booked a mystery deal on Wotif at the last moment and ended up at Rydges World Square - a hotel we had not stayed in before. I am so glad that we did! We only needed one night to be able to visit our son who lives in Sydney but we will be back. As I always do when...
More
I was very happy to hear that you had a great night with us and that your request for a non smoking room was able to be met.
Please be assured that your great comments will be shared with the team.
We are looking forward to seeing you again at Rydges World Square.
Regards,
Tish Nyar
General Manager
More
I needed to stay overnight in Sydney and booked 'secret deal' which turned out to be Rydges Hotel, World Square for $141 per night. Rydges is not a hotel I would have selected as a choice, but I was very pleasantly surprised. Arrived late afternoon and had my car valet parked; very helpful staff who took cases and checked with...
More
Thank you for your positive feedback. It’s always a pleasure to hear from our guests who have enjoyed all aspects of their stay.
We are looking forward to seeing you again soon at Rydges World Square
Regards,
Tish Nyar
General Manager
More
Until recently, booking wheelchair-friendly accommodation online was almost impossible but more and more providers are including wheelie options on their web sites; I found this really helpful when booking a weekend in Sydney. My destination was Rydges World Square so I used the Rydges web site to join their rewards program and book a wheelchair-friendly room. Too easy! Even so,...
More
We wheelie appreciate your feedback and the ease you found in booking your room online although disappointed your room was given away, however I am happy that the issue was resolved efficiently and promptly.
Should we be of assistance for your future bookings, please feel free to contact our House Manager Ali Ulus (ali_ulus@rydges.com).
Regards,
Tish Nyar
General Manager
More
If you are thinking of going to a hotel and relax, Rydges Wold Square it is not the right place for you. And be careful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Floor 12 and 13 are smoking floor and all the rooms are smoking. If you are a person like me that has not touched a cigarette the whole life and you are sent to one...
More
Dear Alex,
Thank you for taking the time to write this review.
I am sorry to hear that on this occasion we were not able to fulfil your request for a non smoking room. Through my investigation I was able to ascertain that during your stay an annual conference of International Corporation was in the hotel therefore non smoking rooms...
More
I was nervous staying here after reading other reviews. We had a 2 room family room. Room size was great 2 bathrooms was a bonus & they were clean on arrival. Location was great near some good eateries & train, bus & monorail. Concierge staff were very helpful & friendly. Only downside was we kept having to reactivate the keys...
More
Thank you for taking the time to share your feedback on Tripadvisor.
In regards to the issue you have experienced with your room key, the cards get deactivated if in contact with metal items, such as coins, keys, phone...
The issues you have raised in regards to housekeeping have been followed up with our housekeeping team to ensure that such...
More
Stayed at the Rydges whilst travelling on business in Australia. Whilst the hotel is functional the attention to detail lets this place down badly. The examples of this are as follows:-
- they lost my booking and I had to spend one part of the stay in a smoking room (as a non smoker, not nice),
- On one of...
More
Thank you for taking the time to share your latest experience with us.
I do apologise for the issue you have experienced with housekeeping and we will pass on your comments to avoid such an issue from happening again in the future.
I am happy to inform you that the gym is scheduled for an upgrade in the coming months...
More
My stay at Rydges was a trial, l normally stay at the Sebal in Surry Hills. Unfortunately this place being 4 and half star was a little disappointing. The one good thing going for this place is its location, it is in the heart of the city and it has great shopping around it, also public transport (the monorail is...
More
Thank you for your feedback.
It is a common practice of many CBD hotels to clarify the authenticity of credit card, and this is not a bound as such. Some third party booking agents do require that we take copy of a photo ID upon check-in to avoid any credit card fraud.
I am sorry your request for a non...
More
If you own or manage Rydges World Square Sydney Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
1,607 Reviews
650 Reviews
969 Reviews
