I stayed at the Aaron's hotel for one night between flights in Sydney. The hotel markets itself as three and a half stars, but the signs are clear that this is a business trying to drag itself away from its backpacker roots. Indeed, the feel of the hotel is far more like a backpacker's dorm.
The Chinatown location was interesting...
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We stayed at Aarons hotel on the 19th April before leaving on a three month overseas holiday. By the time I got to America 2 days later the top half of my body was covered in over 100 bed bug bites, then a couple of days later my BF's bites started showing. We have provided info via email to let...
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Dear Emmatarly,
I would first of all like to begin by sincerely apologising for the experience received after staying at the Aarons Hotel Sydney. I would like to re-assure you and our future guests that this is not a common problem that the hotel has dealt with in the past and we were unaware that there was a possible problem...
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This is a budget hotel with basic 'room only' facilities and no lounge, bar or restaurant. We had 2 rooms and both were clean and tidy with ample room - each with a shower but no bath. We had upgraded the rooms to 'de luxe' which is an over-exaggeration but we did get a tea/coffee machine and a fridge and...
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Dear Harrikarri,
Thank you for taking the time to share your views and experiences on your stay at the Aarons Hotel Sydney.
We are happy to advise that we do have a fantastic new restaurant in the hotel which opened at the beginning of March 2012 and I am disappointed to hear that you were unaware of this during your...
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The hotel is situated strategically in the middle of Chinatown. It is a bit run down but the room is clean and spacious. The staff was friendly and helpful. We booked a Deluxe Double room but requested a Twin Room and the staff helped us change our room as per our request. The noise level was high, especially since our...
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Dear Paulsut,
Thank you for choosing the Aarons Hotel for your recent accommodation needs.
We are extremely delighted that you enjoyed most aspects of your stay with us. Unfortunately having such a fantastic and vibrant location does come with one small downfall, the animated noise that a city experiences and we apologise that this had an impact on your stay...
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We booked this hotel out of desperation due to financial restraints of our daughter and her boyfriend who are spending a year travelling in Australia on a small budget. It was booked through Hotel .com whom my husband has used many times and been extremely pleased with the standard of hotels booked.
This particular hotel was like a run down/tired...
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Dear Nasus29,
Firstly thank you for taking the time to provide us with your valuable feedback on your stay with us in April.
We would sincerely like to apologise for the inconvenience you suffered whilst staying with us and am pleased to see that we were able to offer some compensation for this and that not all areas of the...
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I stayed here in mid-February when I was attending a concert and chose this hotel as it was a 5 minute walk from the concert venue. I had read the reviews and decided that since it was just one night, was affordable and located right where i needed to be, i was willing to take the chance.
i for one...
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Dear MissRon,
Thank you for providing us with your valued comments on your stay at the Aarons Hotel Sydney back in February.
It is extremely pleasing to see that our friendly staff provided you with a high level of service upon your arrival to the hotel and did their best to provide you with an earlier check in.
The comments...
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I stayed here and was booked in for 3 nights it was so bad I ended up moving out on the 2nd night and moving to the marriot hotel and paid the $300.00 for this.
This hotel does not even deserve 1 star and I would like to contact the company who rates rooms and discuss.
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Dear VictoriaDavidFrost,
I would first of all like to offer my sincere apologies that the Aarons Hotel Sydney on your recent visit did not meet your requirements. The hotel is officially rated as a 3.5 star based on facilities, services and cleanliness offered, however we understand that these services and facilities may not meet all of our guests’ standards of...
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We were extremely disappointed with the quality of the entire complex, and in particular our room.
Also found their practice of charging our credit card with $100, that they say would be refunded 5-7 days later, only to find that there was no nothing to take or damage if we had wanted to. Not a pleasing experience, but thats not...
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Dear Brians 101,
I would first of all like to thank you for providing us with your valued feedback.
We are deeply sorry that you did not enjoy your recent stay at the Aarons Hotel Sydney. It is disappointing to read that there was no aspect to your stay that was comforting; however I am pleased to see that the...
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I stayed at Aarons Hotel in 2011 for 3 days on a short holiday and I found it to be a great deal. It's a great hotel for those on a budget and it's very close to public transport. Just a few minutes walk to Sydney Central train station and also the monorail. It's right across the road from the...
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Dear Melissa C,
Thank you for taking the time to provide feedback on your stay in 2011. It is very pleasing to read that you found the hotel to be value for money in a popular CBD location.
The team and I value all of our guest feedback and aim to ensure that every stay is a comfortable one to...
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If you want to stay in the city centre and are on a budget, Aarons is the place to go. Don't expect a great hotel room - they're functional, clean, and that's about it. You're paying for the location, not a wonderful room in a great hotel.
I have stayed here a couple of times now and would stay again....
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Dear Amiga4,
It is with great pleasure to read your most recent stay at the Aarons Hotel Sydney was an enjoyable experience and that you have previously stayed with us and would again in the future.
Our aim is to provide our guests, with clean and comfortable rooms that are value for money in such a central location of the...
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