We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 219 Sydney hotels »

The York by Swiss-Belhotel

4.5 of 5
5 York Street, Sydney, New South Wales 2000, Australia
Hotel amenities
Special offer
Free Internet
Ranked #58 of 219 hotels in Sydney
4.0 of 5 stars 181 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

181 reviews from our community

What travelers say about this hotel
  • Circular quay(17)
  • Opera house(6)
  • Great location(6)
  • Wynyard station(5)
  • Short walk(5)
  • Road noise(4)
  • Bedroom apartment(3)
  • Swimming pool(3)
  • Would definitely stay(3)
Traveler rating
    66
    76
    20
    14
    5
Only show reviews for Family (48) | Couples (64) | Business (25)
Date Rating
MattandCo
Melbourne, Australia
Contributor
14 reviews
3 helpful votes
5 of 5 stars Reviewed February 19, 2012 NEW

We've just returned home from a quick 3 night trip to Sydney to climb the Harbour Bridge. I had been monitoring Trip Advisor religiously, and worried because of some of the reivews. They were either glowing, or really terrible. After staying at The York, I assume that the apartments are all privately owned, and some may be better than others.... More

Was this review helpful? Yes
TYSB, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
February 20, 2012

Thank you for your detailed review of The York by Swiss-Belhotel. We appreciate your positive comments, and have certainly taken onboard your suggestions for improvement. We are pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. More

goingawayy
Perth
Contributor
14 reviews
4 helpful votes
4 of 5 stars Reviewed February 17, 2012 NEW

I stayed here in a 2 bedroom, 2 bathroom apartment with 2 girlfriends start of feb (2012) for 4 nights.I found it to be fairly big and the bathrooms were nice. the main bedroom was very big and the 2nd was abit small but you're only really in there for sleeping so that was fine. Lounge room had room to... More

Was this review helpful? Yes
TYSB, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
February 20, 2012

Thank you for taking the time to share feedback regarding your recent stay at The York by Swiss-Belhotel. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. More

Blackcard2273
Sydney, Australia
2 reviews
5 of 5 stars Reviewed February 14, 2012

We stayed in this property for the 3rd time, the location is great its 10 mins to anywhere you wish to see in the CBD. Im not sure what the other review experienced however we had nothing but freindly and professional service. We had several requests and each time we were responded to efficiently. The rooms are the biggest you... More

Was this review helpful? Yes
TYSB, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
February 16, 2012

Thank you for taking the time to share feedback regarding your recent stay at The York by Swiss-Belhotel. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. More

Melanie B
Phoenix, Arizona
2 reviews
2 helpful votes
2 of 5 stars Reviewed February 12, 2012
1
person found this review helpful

This hotel's location is the only thing it has going for it. The interior hallways and rooms desperately need updated, but the decor was phenomenal compared to the customer service. We stayed here for several months while in Sydney on business, and (with the exception of a few) the front desk staff generally acted annoyed by the presence of customers.... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
February 13, 2012

Dear Melanie B, Thank you for bringing these issues to our attention, we welcome all constructive criticism, as it helps us rectify these problems. Please contact the hotel on 02 9210 5000 and ask for Abbie Williams as we would like to resolve this issue. More

Ami H
Melbourne, Australia
Reviewer
3 reviews
5 of 5 stars Reviewed February 11, 2012

Stayed for two nights with my husband. Our room was luxurious, comfortable bed, great location, and the service was excellent. The staff were extremely accomodating and gave us great recommendations on where to eat. The building is a two-minute walk from Wynyard Station, and about a five-minute walk from The Rocks and Circular Quay. We will definitely be staying there... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
February 12, 2012

Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

katemno4
Melbourne, Australia
Senior Reviewer
8 reviews
3 of 5 stars Reviewed February 11, 2012

This hotel is in an excellent location. I did so much walking in the two days I was in Sydney - didn't need to catch transport anywhere. The refurbished one bedroom apartment wasn't as new as I'd hoped for but it was clean and comfortable, albeit a little worn. Also, Sydney had had quite a lot of rain a few... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
February 12, 2012

Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

Laura M
Superior, Wisconsin
1 review
1 helpful vote
1 of 5 stars Reviewed February 8, 2012
1
person found this review helpful

I traveled half way around the world only to be accomodated in an old, filthy smelling excuse for a room. I will never recommend such a place especially for the exorbitant price and nothing to go along with it, even had to call for soap and towels each day. Had a balcony with an air conditioning unit running continuosly so... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
February 9, 2012

Thank you for bringing these issues to our attention, we welcome all constructive criticism, as it helps us rectify these problems. More

Andy H
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed February 8, 2012

This was my first stay at the York and now can't believe I haven't tried it before. The service friendliness, standard of large apartments and location make it a perfect place for business or pleasure. I can't fault anything and was even more pleasantly surprised to have a selection of decent Japanese restaurants on the door step! Stay here :) More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
February 12, 2012

Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

PennyBerkhamsted
Hertfordshire
Contributor
19 reviews
2 helpful votes
4 of 5 stars Reviewed February 7, 2012

We stayed for over two weeks at The York and were very pleased with the space offered. Our room on the 20th floor was not a refurbished one but was clean, had a balcony, large sitting room / diner, kitchen, separate bedroom and bathroom with washing machine and tumble dryer. The staff were friendly and the position of these apartments... More

Was this review helpful? Yes
hsaunders782
Hong Kong, China
1 review
1 helpful vote
1 of 5 stars Reviewed February 6, 2012
1
person found this review helpful

The front desk staff at the York sure know how to make their guests feel unwelcome. There was an issue with my room and my early check-in wasn't available. Bit of a disaster after a long haul flight and I needed to get to the office asap. Rather than apologize and help find solutions they treated me like I was... More

Was this review helpful? Yes

Travelers who viewed The York by Swiss-Belhotel also viewed

Quay Grand Suites Sydney
4.5 of 5 stars 296 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d256622?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Sydney
4 of 5 stars 876 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d255650?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Westin Sydney
4.5 of 5 stars 710 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d256659?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 219 hotels in Sydney, ranked by popularity »

Been to The York by Swiss-Belhotel? Share your experiences!

Write a Review Add Photos Add Videos

The York by Swiss-Belhotel Also Known As

  • York Apartment Hotel
  • York Apartment Sydney
  • Apartment Hotel New York
Address: 5 York Street, Sydney, New South Wales 2000, Australia

Is The York by Swiss-Belhotel your business?

  • Manage your listing
The York by Swiss-Belhotel
Show the lowest price for this hotel* (from our partners)
Show Prices