We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 220 Sydney hotels »

The York by Swiss-Belhotel

4.5 of 5
5 York Street, Sydney, New South Wales 2000, Australia
Hotel amenities
Special offer
Free parking
Ranked #49 of 220 hotels in Sydney
4.0 of 5 stars 175 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

175 reviews from our community

What travelers say about this hotel
  • Circular quay(17)
  • Opera house(6)
  • Great location(6)
  • Wynyard station(5)
  • Short walk(5)
  • Road noise(4)
  • Bedroom apartment(3)
  • Swimming pool(3)
  • Would definitely stay(3)
Traveler rating
    63
    75
    19
    13
    5
Only show reviews for Family (46) | Couples (63) | Business (24)
Date Rating
Laura M
Superior, Wisconsin
1 review
1 of 5 stars Reviewed February 8, 2012 NEW

I traveled half way around the world only to be accomodated in an old, filthy smelling excuse for a room. I will never recommend such a place especially for the exorbitant price and nothing to go along with it, even had to call for soap and towels each day. Had a balcony with an air conditioning unit running continuosly so... More

Was this review helpful? Yes
Andy H
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed February 8, 2012 NEW

This was my first stay at the York and now can't believe I haven't tried it before. The service friendliness, standard of large apartments and location make it a perfect place for business or pleasure. I can't fault anything and was even more pleasantly surprised to have a selection of decent Japanese restaurants on the door step! Stay here :) More

Was this review helpful? Yes
PennyBerkhamsted
Hertfordshire
Contributor
15 reviews
2 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

We stayed for over two weeks at The York and were very pleased with the space offered. Our room on the 20th floor was not a refurbished one but was clean, had a balcony, large sitting room / diner, kitchen, separate bedroom and bathroom with washing machine and tumble dryer. The staff were friendly and the position of these apartments... More

Was this review helpful? Yes
hsaunders782
Hong Kong, China
1 review
1 helpful vote
1 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

The front desk staff at the York sure know how to make their guests feel unwelcome. There was an issue with my room and my early check-in wasn't available. Bit of a disaster after a long haul flight and I needed to get to the office asap. Rather than apologize and help find solutions they treated me like I was... More

Was this review helpful? Yes
coffee01
uk
Contributor
13 reviews
23 helpful votes
2 of 5 stars Reviewed February 5, 2012 NEW

We just spent the weekend in Sydney at The York, and having booked under the 'Summer in the city' promotion we were expecting the advertised upgrade to a deluxe apartment. However, when we arrived we were allocated a dirty, shabby room with stained, worn carpets and fixtures and fittings that had definitely seen better days. When we spoke to reception... More

Was this review helpful? Yes
Kathleen203
Perth, Australia
1 review
1 of 5 stars Reviewed February 2, 2012

Just checked in and OMG is it horrible. From the moment I stepped into the elevator I knew I was in trouble. Worn stained carpet, the hallways are old and more horribly worn carpet. The room has the same old stained carpet, marked up walls. Cant even describe how disappointed i am. Will have to endure for to ight and... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
February 3, 2012

Thank you for bringing these issues to our attention, we welcome all constructive criticism, as it helps us rectify these problems. More

idelgado
Munich
Contributor
15 reviews
2 of 5 stars Reviewed January 31, 2012

The room was generally ok: big enough and clean. Now every single machine in that apartment was a noise maker, I had to switch off the fridge every night in order to get some sleep and not to mention the air conditioning. It happened to be loud and also make the annoying beep beep whenever turned on and off, well,... More

Was this review helpful? Yes
TYSB, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
February 1, 2012

Dear Idelgado, Thank you for bringing these issues to our attention, we welcome all constructive criticism, as it helps us rectify these problems. I have reviewed your feedback in detail with our housekeeping and maintenance manager. More

howardwarwick
Twickenham, London
Senior Contributor
44 reviews
26 helpful votes
5 of 5 stars Reviewed January 20, 2012
2
people found this review helpful

We went to Sydney for the week between Christmas and New Year and we chose the York apartments due to its location and excellent Tripadvisor reviews. For us it entirely lived up to its reputation, our apartment was on the 18th floor with views of Lavender Bay. It was well appointed, NOT in need of refurbishment, and really spacious. The... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
January 23, 2012

Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

janeetravel
Perth Western Australia
Contributor
13 reviews
5 helpful votes
4 of 5 stars Reviewed January 18, 2012

York Apartments are in a great location easy walking distance to the Rocks, Circular Quay, The Opera House and you are right in the city. We had a 2 bedroom deluxe apartment which was very spacious and had a good size balcony with table and chairs on it. Rooms were all a good size, and furnished well. The apartments has... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
January 19, 2012

Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

Kiwisarm
Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed January 17, 2012

Family of 4 adults stayed in a two bedroom apartment , the only downside was that the second bedroom was quite small , although the rest of the apartment was extremely spacious . We were easily able to get around the city from this great location , with early morning walks including around Darling Harbour / Walsh Bay and across... More

Was this review helpful? Yes
TYSB, Manager at The York by Swiss-Belhotel, responded to this review
January 19, 2012

Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

Travelers who viewed The York by Swiss-Belhotel also viewed

Quay Grand Suites Sydney
4.5 of 5 stars 288 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d256622?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Westin Sydney
4.5 of 5 stars 689 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d256659?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Sydney
4 of 5 stars 862 Reviews
Sydney, New South Wales
Show Prices ABS:HotelCheckRates-d255650?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 220 hotels in Sydney, ranked by popularity »

Been to The York by Swiss-Belhotel? Share your experiences!

Write a Review Add Photos Add Videos

The York by Swiss-Belhotel Also Known As

  • York Apartment Hotel
  • York Apartment Sydney
  • Apartment Hotel New York
Address: 5 York Street, Sydney, New South Wales 2000, Australia

Is The York by Swiss-Belhotel your business?

  • Manage your listing
The York by Swiss-Belhotel
Show the lowest price for this hotel* (from our partners)
Show Prices