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The York by Swiss-Belhotel

4.5 of 5
5 York Street, Sydney, New South Wales 2000, Australia
Hotel amenities
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The York by Swiss-Belhotel
Ranked #57 of 212 hotels in Sydney
4.0 of 5 stars 197 Reviews
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197 reviews from our community

What travelers say about this hotel
  • Circular quay(17)
  • Opera house(6)
  • Great location(6)
  • Short walk(5)
  • Wynyard station(5)
  • Road noise(4)
  • Bedroom apartment(3)
  • Would definitely stay(3)
  • Swimming pool(3)
Traveler rating
    71
    84
    21
    14
    7
Only show reviews for Family (53) | Couples (68) | Business (28)
Date Rating
Sydney
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 14, 2012

Tea and coffee was not replaced daily, so had to call housekeeping for more every day. Left a polite note one day asking for tea and coffee replacement, to which someone (presumably housekeeping) scrawled on my note "only for arriven" (sic). Ha! 4.5 stars? They're kidding themselves. Needs a total refurb and double glazing on the windows, as apartments present... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 13, 2012

I couldn't believe the location, the size of the rooms, and the price; and free parking. This beats staying with the mother-in-law... I'll be back for sure. More

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TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
May 14, 2012

Dear Vasie_Birdy, Thank you for taking the time to share feedback regarding your recent stay at The York by Swiss-Belhotel. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. More

Sydney, New South Wales, Australia
1 review
1 of 5 stars Reviewed May 9, 2012

I stayed for nearly 4 weeks at The York ((Nov/Dec 2011) in a so called " executive suite" - what a joke! The place is run down and there was a terrible stink in the apartment which they claimed was due to chemicals used to clean it after the previous guest - I would hate to think what it smelt... More

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Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 1, 2012

Stay in one of the two bedroom apartments about 6 months ago, was a great location for daily activities. Internet was a bit pricy and hard to get working, but the lounge had a interesting view, nice set up in kitchen and lounge - bedrooms were large if a bit outdated but the shower was amazing :) ! must try... More

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TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
May 14, 2012

Dear Jadk001, Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2012
1
person found this review helpful

Plenty of space in the 1-bedroom apartment, need to have the bathroom renovated. Great location, quiet and parking is available. A shame extra payment is required for wi-fi and parking. Comfortable set-up. More

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See 2 more reviews by Lozzie82 for Sydney
TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
May 14, 2012

Dear Lozzie82, Thank you for taking the time to review your stay. It is through feedback such as yours that we can improve our guests experience. More

Adelaide
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2012

We were looking for affordable (for Sydney anyway) accomodation within a short walking distance of the bridge, Opera House and The Rocks. The York fits the bill and our two bedroom apartment was spacious and clean. The York is not a luxury hotel (strangely there are mirrors everywhere!!) but it's perfect for families. We were quite high up and had... More

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See 6 more reviews by Mlleruby for Sydney
TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
April 17, 2012

Dear Mlleruby, Thank you for taking the time to share feedback regarding your recent stay at The York by Swiss-Belhotel. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. More

Effingham. Surrey UK
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2012

Good hotel, staff really looked after me and had good night's sleep at this hotel. I arrived on a late flight but checking in at 11pm was no problem. Reception and night porter staff were very helpful during my two night stay on business. Rooms were big for Sydney, clean. Although they is no breakfast onsite I found the Breakfast... More

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TheYorkSydney, Manager at The York by Swiss-Belhotel, responded to this review
April 7, 2012

Dear Sean Thank you so much for your review. We are glad you enjoyed your stay and that the staff made for an enjoyable experience at the York by Swiss-bel Hotel. We look forward to seeing you again. More

Australia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2012
2
people found this review helpful

Deluxe Two Bedroom apartment; plenty of space for 4 adults. We had an open plan kitchen, lounge dining area and balcony over looking a small park; there was a second balcony in the room with the Queen bed with a TV. Air conditioning in all 3 rooms. Very large, spacious apartments. Living area to the left of the entrance and... More

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See 2 more reviews by HirschAustralia for Sydney
TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
April 3, 2012

Dear HirschAustralia, Thank you for taking the time to share feedback regarding your recent stay at The York by Swiss-Belhotel. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon. More

UK
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 31, 2012
1
person found this review helpful

Two bedroom apartment, clean, had everything we needed. Ten minute walk to Circular Quay, five minutes to Darling Harbour and great restaurants. 100 meters to Coles supermaket at Wynyard station. Great value. Would stay again. More

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TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
April 3, 2012

Dear Ray & Steph, Thank you for taking the time to review your stay. We are extremely glad you enjoyed your time at The York by Swiss-Belhotel. We look foward to seeing you again in the future. More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 16, 2012
3
people found this review helpful

i stayed their in december 2011 was not told the spa was not working and the pool was not warm. I specifically asked these questions because of a bad back and needs these facilities. I could have stayed down the road for alot less money without these facilities if i had been told what i wanted to know. the balcony... More

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TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review
March 20, 2012

Dear Yasman, Thank you for taking the time to comment on your experience at The York by Swiss-Belhotel. Your complaint email was replied to within 24 hours of receiving your email in December 2011 however this may have been sent to your spam file. I have resent this email to the email address we have on file. We would like... More

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Additional Information about The York by Swiss-Belhotel

  • York Apartment Hotel
  • York Apartment Sydney
  • Apartment Hotel New York
Address: 5 York Street, Sydney, New South Wales 2000, Australia
Price Range: $$

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The York by Swiss-Belhotel
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