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All 182 Sydney hotels

The Westin Sydney

5.0 of 5 Hotel   |   1 Martin Place, Sydney, New South Wales 2000, Australia
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85%
Ranked #25 of 182 Hotels in Sydney
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Luis_HK Hong Kong, China
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1,840 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

We've spent a few nights at this hotel and we are happy with the overall experience. Location: The hotel is located at the central location - walking distance to most of the major tourist sites. I personally found not too easy to drive to the main door due to CBD's very restrictive road design, but that's not the fault of... More

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Sydney , Australia
Top Contributor
118 reviews 118 reviews
32 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I can't fault the room or the service, excellent in regard to both. Location is good, close to the main shops in the CBD and a 10 minute walk to the harbour area. However here is yet another hotel trying hard to get deep into your wallet - $20 for wifi in this day and age is ridiculous and cannot... More

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Port Douglas, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Our first weekend away without the kids in 14 years, so was really looking forward to some luxury from a 5 star hotel. On arrival we were met by two bell boys who watched us take our own suitcases out of the car and wrestle them up the gutter, one telling us we did that the hard way as there's... More

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear HeathiMcT We appreciate you taking the time to review your recent stay at The Westin Sydney. We are naturally concerned you were disappointed with your experience on this occasion and that we have fallen short of the very standards we set for ourselves. Please accept my sincere apology and rest assured I will be personally addressing your concerns with... More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A beautiful hotel with all the luxury one can expect from a 5-star hotel. The staff are friendly and helpful and the facilities do not disappoint. The luxury bathroom includes a huge bath and good quality toiletries.

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear jules1009 We are pleased to read your review following your recent visit at The Westin Sydney and delighted you were comfortable in our care. We look forward to welcoming you back when you are next in Sydney. Kind regards Mark Burns General Manager More

Hong Kong, China
Top Contributor
70 reviews 70 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Its a good hotel in a good location and the service was good. but some of the things seemed a bit ridiculous. I wanted to park my car $70. To use the internet is 20$. to make a cup of coffee yourself in your room $8. The parking I kind of understand but charging for internet and in rom coffee... More

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear grazmulcahy Thank you for conveying your feedback following your recent stay at The Westin Sydney. We are appreciative of your comments and naturally pleased you were satisfied with your overall experience. We however regret if our pricing offering related to our privately owned car park, our refreshment centre items as well as our internet did not meet your expectations.... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a fabulous stay at the Westin on Martin Place. The hotel decor is very classic and the room was spacious, clean and nicely appointed. I was particularly impressed with the size of the bathroom, shower and walk-in wardrobe! The hotel has a beautiful historical exterior with modern rooms - a great combination. The hotel has a more classy/business... More

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Perth, Australia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Set in the very heart of Sydney in a wonderful old building the Westin Martin Place has been created with a great deal of thought. It is a truly magnificent setting and impressive the minute you walk in. On arrival, I had an issue with my credit card, rather than letting me check in and go to my room and... More

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear stdoro Thank you for taking the time to share your feedback following your recent visit at The Westin Sydney. While we regret your arrival experience did not meet your expectations we are delighted to learn our team could assist in making the rest of your stay comfortable. We look forward to welcoming you back again in the future. Kind... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Stayed a night to celebrate our wedding anniversary and it turned out the perfect choice. We wanted to stay at a city hotel that was not just your normal high rise building and the Westin with the character and charm of the old GPO built in proved the ideal choice. Everything from the friendly obliging receptionist to the lovely room,... More

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear akuna99 Thank you for sharing your comments following your recent visit at The Westin Sydney. We are delighted we could assist in a memorable experience for your wedding anniversary celebration. Thank for your recommendation and look forward to welcoming you back again soon. Kind regards Mark Burns General Manager More

Armidale, Australia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here as part of a large conference. The room was excellent, service too. The meals (considering most was conference fare) were extremely good. I really can't fault this hotel in anyway. An excellent venue.

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear DJT01 We are very much appreciative of your review and thrilled to read your wonderful feedback. Thank you for your recommendations and we look forward to welcoming you back to The Westin Sydney again soon. Kind regards Mark Burns General Manager More

Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for one night in June and booked a bargain secret hotel deal on lastminute. I had stayed here before and was blown away by how comfortable the hotel is. This time I was given a corner room with 2 double beds (staying on my own I would've preferred a king as requested but really, this wasn't an issue... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear airolgalaviv Thank you for sharing your review following your recent stay at The Westin Sydney. We are pleased you took comfort in our accommodation rooms however regret to learn of that your in room dining breakfast experience did not meet your expectations. We hope to have the opportunity to welcome you again in the future. Kind regards Mark Burns... More

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Additional Information about The Westin Sydney

Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Sydney 5*
Number of rooms: 416
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Also Known As:
Westin Sydney Hotel Sydney
Sydney Westin

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