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The Westin Sydney

5.0 of 5 1 Martin Place, Sydney, New South Wales 2000, Australia
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Certificate of Excellence 2014
The Westin Sydney
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The Westin Sydney
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1,909 reviews from our community

Traveler rating
    1,071
    548
    160
    71
    59
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264
697
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530
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
  • All months
    (1909)
  • Mar-May only
    (459)
  • Jun-Aug only
    (473)
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    (527)
  • Dec-Feb only
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1 review
2 of 5 stars Reviewed today NEW

What more should I say? If you need water and internet bring extra $$$. I was at the Tokyo Westin yesterday and had a much better experience as these items were both free.....beautiful hotel but not for me.

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Sydney, Australia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our second visit and one the classiest Hotel I have stayed in - especially in Australia! The décor is subdued, the bedding is luxurious and comfortable, including the pillows and the view is spectacular. It was so easy sleep with perfect conditions - comfort, block out curtains and zero noise. Also a big plus was comfortable seating -... More

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Auckland, New Zealand
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the 3rd time we've stayed at the Westin and it never fails to live up to expectations. The location is brilliant - you can get the train from the airport and you're only a few minutes walk from the front door. The lobby as you enter is gorgeous, the wait time to check in is minimal and the... More

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear bricarooni We are delighted to read about your enjoyable experience at The Westin Sydney. We are grateful for your recommendation and we look forward to seeing you again soon. Kind regards Mark Burns General Manager More

Melbourne
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Westin in Sydney for 4 nights. Hotel is brilliant! Well located, has all of the facilities you need and would expect from the Westin and the rooms were simply brilliant! Staff at the front desk were friendly and very accommodating, my room was spacious, modern, clean, and had everything I needed! The room was 5/5 –... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Vessi D We are thrilled to read your comments following your recent visit at The Westin Sydney. Thank you for your recommendations and we look forward to welcoming you back when you are next in Sydney. Kind regards Mark Burns General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Westin Sydney - room on high floor, view towards North Sydney. If you know the history of this building, you will love your stay even more. It was used at Sydney's GPO. The value in converting this magnificent building into a 5 star hotel cannot be paralleled. The foyer is grand and the original hallways and period features give the... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Kiran K Thank you for choosing to stay at The Westin Sydney and for sharing your wonderful comments. We are naturally delighted to read about your enjoyable experience with us. Thank you also for your suggestions regarding our breakfast buffet and we look forward to welcoming you back again soon. Kind regards Mark Burns General Manager More

Katoomba, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed only one night! Could have been longer. Central location with tasty restaurants and tourist attractions nearby. Spacious room with a huge bed and bathroom. Staff were friendly and helpful - very professional. We didn't eat at the hotel, so can not comment. Used the valet parking - found it a little expensive at $70 per night. Overall a... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Narelle B We are pleased to read your review following your recent visit at The Westin Sydney. We are delighted you were comfortable in our care and you could take advantage of our central location. We however regret if the parking fee of the privately owned Secure Parking did not meet your expectations. We look forward to welcoming you... More

Senior Contributor
40 reviews 40 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I am a Starwood member and prefer, whenever possible, to stay with this group. This is the first and the last occasion that I will ever stay at a Westin hotel. I have no problem with the hotel, as such and found my accommodation very comfortable . My only criticism of my room was that ,while the bed was to... More

Was this review helpful? Yes 2
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Mal C Thank you for posting your further comments on Trip Advisor following your recent stay at The Westin Sydney. We trust you have received our previous correspondence addressing your concerns. We are sorry we were unable to meet your expectations on this occasion. Kind regards Mark Burns General Manager More

Indore, India
Top Contributor
50 reviews 50 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

One the most unique hotels from the inside, has steel structure which very old the basement has restaurants which are not the hotels there is a cafe and bar as well. The hotel restaurant on 1st floor has very limited food options. The club lounge is very comfortable It is Fantastic business hotel, for its location and connectivity , its... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Chetan N We are pleased to read your review following your recent visit at The Westin Sydney. We are delighted you could experience the stunning architecture of the former General Post Office building and Clock Tower and you could take advantage of our Executive Lounge. We look forward to welcoming you again in the future. Kind regards Mark Burns... More

Contributor
20 reviews 20 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Sydney is a wonderful well managed 5 star hotel with great customer service. I only stayed here for one night but I wish I could have stayed more! Check In was easy and friendly, the rooms were clean and very spacious. The bathroom was amazing and had a great overhead rain shower aswell as useful amenities. The bed... More

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Anton G We are very much appreciative of your review and thrilled to read your wonderful comments. Thank you for sharing your experience and we look forward to welcoming you back to The Westin Sydney again soon. Kind regards Mark Burns General Manager More

Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel in a good central location in Sydney. The management of the hotel is outstanding and goes out of there way to treat Starwood regulars well. The Suite I had was very spacious with excellent bed and bath. The lounge was well staffed and the food especially the breakfast a real treat. Overall great experience.

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Dubin115 Thank you for sharing your comments following your recent visit at The Westin Sydney. We are grateful for your loyalty and delighted we could assist in a memorable experience. Thank you for your recommendations and we look forward to welcoming you back again soon. Kind regards Mark Burns General Manager More

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Additional Information about The Westin Sydney

Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Sydney 5*
Number of rooms: 416
Reservation Options:
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Also Known As:
Westin Sydney Hotel Sydney
Sydney Westin

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