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The Westin Sydney

#27 of 175 Hotels in Sydney
Certificate of Excellence
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1 Martin Place, Sydney, New South Wales 2000, Australia
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The Westin Sydney
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The Westin Sydney
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2,174 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (487)
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  • Chinese (Simplified) first
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Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Having previously stayed in the Westin in Singapore and Melbourne, I was very disappointed with the Westin in Sydney and would not stay here again. The rooms are outdated, poor quality pillows and bed linen, 20 AUD for 24 hours of wifi, 8 AUD delivery charge for room service (per order), you have to call for a toothbrush rather than... More 

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Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Westin Sydney last week, having heard that it was a spectacular hotel. Prior to my stay at the Westin, I had spent some time at the Sheraton by the Park. I had booked and was given a Superior room in the Tower block. Overall, the experience at the Westin was quite disappointing. I am and have... More 

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Folkestone, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This time marked my 5th stay at the Westin, although I have yet to review it! For the 4th time, I landed early in the morning, yet my room was available before 8am. Not a service everyone might enjoy I admit, but an excellent record nonetheless. I enjoy the old rooms in the traditional side of the hotel as much... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There are two large sections to the hotel: the modern, tall tower and the shorter (approx. 4 story) "heritage" wing. Most of the reviews here regard the modern tower. I was given a room in the heritage section. This is apparently a refurbished post office building (it must have been a giant post office!) facing the walking mall. The room... More 

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Wandering_Malia We are pleased to read your review following your recent visit at The Westin Sydney. We are delighted you were comfortable in our care and you could take advantage of our central location. We however regret if the opening hours of the privately owned GoodLife Health Club did not meet your expectations. We hope to have the opportunity... More 

West Yorkshire
Top Contributor
91 reviews 91 reviews
55 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is in a great location, easy to walk to Circular Quay and the botanic gardens. The tube is nearby too. Concierge were very helpful. Check in was quick and the room was very nice and spacious. The bed as always in a Westin Hotel, was very comfortable! The room was clean and maintained very well. Wifi was good... More 

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The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear FionaVictoria1 We appreciate you taking the time to review your recent visit at The Westin Sydney. We are delighted you enjoyed your accommodation room and pleased you took comfort in our signature Westin Heavenly Beds®. Thank you also for your comments in recognition of our Concierge team. We look forward to welcoming you back in the future. Kind regards... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed The Westin Sydney hotel many times, the room is modernly decorated, and service is excellent. I always forgot my mobile phone chargers, either blackberry or iPhone, they always help me with it. I particularly like the VIP lounge, it offered breakfast and happy hour drinks for Spg platinum guests which I enjoyed the most. Good location for business... More 

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear microyaer We appreciate you taking the time to review your recent visit at The Westin Sydney. We are naturally delighted our team could assist in making your stay with us comfortable and our Executive Lounge facility was to your liking. Thank you for your recommendation and we look forward to welcoming you back again soon. Kind regards Mark Burns... More 

Hobart, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights at the Westin Sydney over the weekend and we were delighted with our experience here. The hotel is really central - close to shopping and an easy walk to Circular Quay/The Rocks or to the Darling Harbour precinct. Cindy at check in was so friendly, helpful and courteous - thanks Cindy! The room was beautiful, really... More 

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear StephieJ80 Thank you for posting your feedback. We are delighted to read of your wonderful stay and we very much appreciate your comments in recognition of our associate. We look forward to welcoming you back to The Westin Sydney when you next choose to stay. Kind regards Mark Burns General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at the Westin twice in the last few weeks. First stay was on 29th floor, second time I had the most amazing view of the clock on the 13th floor. Both stays were amazing. I will only stay there when I go again for work. Bed was most comfortable, room was immaculately clean. One thing I will add... More 

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Carolyn S We are grateful for your loyalty and thrilled to read your wonderful comments. Thank you for sharing your experiences and we look forward to welcoming you back to The Westin Sydney again soon. Kind regards Mark Burns General Manager More 

Telford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights in April whilst on holiday - room was very nice and comfortable as you would expect - large hotel. Good location. On site parking expensive but expected. Exec lounge is small and choice was limited during both happy hour and breakfast with too many people for size of venue.

Was this review helpful? Yes
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Darren P Thank you for sharing your comments following your recent visit at The Westin Sydney. Whilst we regret our Executive Lounge facility was not to your liking, we are pleased to hear you were comfortable in our care. We do hope to have the opportunity to welcome you back soon. Kind Regards Mark Burns General Manager More 

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while travelling for work. Rooms are nice and spacious clean and well appointed. The service was great and friendly. I have definitely found the spot I'll stay when I'm in Sydney in the future. Stayed here after a recommendation from a friend. Thanks!!!

Was this review helpful? Yes 1
The_Westin_Sydney, General Manager at The Westin Sydney, responded to this review

Dear Milfordy Thank you for sharing your review, we are thrilled we could assist in making your stay with us comfortable. We are delighted that our associates took great care of you and you enjoyed our accommodation rooms. We do hope to welcome you back to The Westin Sydney soon. Kind regards Mark Burns General Manager More 

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