We arrived on a long haul flight to be greeted by an incompetent, flustered and ultimately rude and unhelpful front desk receptionist. Check in never happened and we moved on as quickly as we could. Shame, as reading reviews from 6 months ago this hotel got the thumbs up however it would appear that there has been a change of... more

The location was great, right near the Rocks which would have been handy if the market was on. The entrance looked good but the receptionist kept us waiting a while as she chatted to a guest about places to go. We were tired and found this bad manners. The lobby was cheap and the room was disappointing. We had expected... more

For a tourist, I found this to be an excellent location, at a reasonable price. Ten minutes' walk to circular quay (a little bit of uphill, and perhaps twenty stairs in the middle of that walk, if stairs are an issue for one). Five minutes' walk to the circular quay cruise ship terminal, and a stroll along the harbour. Twenty... more

Upon check in at the Stafford we were greeted outright rudely and not made to feel welcome in any way. We were simply handed the key with a grumble. This attitude continued from most of the staff, with the exception of one employee. The room itself, as we learned later was not one of the best, on a low floor... more

This Hotel whilst quite cheap is simply you get what you pay for, it was like a 3 star hotel trying to be a 4 star. Rooms were tired, and not spotlessly clean, staff had NO idea what was going on and the hotel location is liturally a hole in the wall. However...it did have a VERY nice pool area,... more

We stayed at the Stafford for six nights as part of our honeymoon. Our travel agent had booked a self catering apartment with a harbour view. The room was drab. The general cleanliness did not encourage us to make our meals there. There was a pervading musty smell. It reminded me of holiday flats I'd spent my childhood holidays in... more

For anyone who wishes to have a downtown base, there is no better place to stay than here. I have stayed here on a number of occasions previously with family members, and individually. Everything to everywhere is within a few minutes leisurely stroll, trains buses ferries, opera house,downtown, shopping. There is a small convenience store at street level for all... more

Just returned form a 2 night stay, great room, contemporary and very clean. Fantastic location, just a short 5 minute walk from Circular Quay, and The Rocks with all the restaurants and bars are right on your door step. Considering this factor the rooms were very quiet. We even had a sky line view of the opera house. The room... more

Rooms were comfortable and the staff are friendly. Plenty of room for myself and my 3 children more