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All 182 Sydney hotels

Pier One Sydney Harbour, Autograph Collection

4.0 of 5 Hotel   |   11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
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76%
Ranked #44 of 182 hotels in Sydney
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
FernCur Melbourne, Australia
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1,087 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Melbourne, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW

This is a great hotel in Sydney, location is perfect. Located almost underneath the Harbour Bridge, at Pier One, it's a quiet spot yet walking distance to The Rocks, The Opera House, shopping and restaurants. It was great just to sit at the deck, watching the sunset and having a cocktail. The rooms are quite spacious, new, very clean with... More

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Sydney, New South Wales, Australia
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Pier one this weekend and will be back what a wonderful experience would have loved to stay longer room was beautiful and so organic. Even though the hotel is going through renovations the staff went out of their way to make every thing perfect. I thought the the staff were fantastic from room service to housekeeping to... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Fiona, we are absolutely thrilled to read such positive feedback regarding your stay at Pier One Sydney Harbour. We greatly appreciate your complimentary remarks about our associates - we do have a wonderful team here at Pier One! We sincerely hope we will get a chance to welcome you back to our embellished hotel in the future! Thank you... More

Rhodes
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the harbour suite which is literally under the bridge and on the water. The room was amazing, huge, with an amazing bathroom (with the best shower ever!) The toiletries were fantastic! We loved the room so much we spent all afternoon in the room and night with room service for dinner. Compared to similar costing rooms in... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

A big thank you PaulandRachel1 for this wonderful feedback! Providing our guests with this special holiday feeling despite of being so close to the city centre is exactly what we strive to deliver. I am delighted you loved the room so much! We do hope we get a chance to welcome you back here at Pier One Sydney Harbour!! Kind... More

sydney
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Sydney to see "Lion King" at the Capitol Theatre and as it was special occasion decided to treat ourselves to a hotel stay as well. At the moment, access to the hotel is via Lower Fort Street, entering directly into Level 2 of the hotel. Room had floor length glass window which opened and a small landing... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear mishySydney, Thank you very much for taking the time to review your recent stay at Pier One Sydney Harbour - Autograph Collection! It is a delight to hear that you enjoyed your experience at our hotel. I will be sure to pass on your compliments to our reception team. I am also delighted you were able to take advantage... More

Newcastle, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We thought we were going to a fairly 'posh' Hotel by booking Pier One, but we were a little disappointed, mainly with the view as we expected some good views of the Harbour Bridge or Sydney Harbour- but in actual fact we were looking out onto one of the Bridge's Pilons. But the room was fine and the location is... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Latravels23, Thank you for taking the time to share your review with us! It is of course disappointing to have a different view than expected. We do offer quite a variety of room types; priced and tailored for the diverse clientele the hotel caters for - may we ask you to try one of our Waterside rooms next time... More

Sydney, Australia
Top Contributor
86 reviews 86 reviews
71 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stay 3 nights due our very near by unit being renovated. The front desk service was excellent in spite of the reception being relocated on the day we arrived. Also the next AM there was no water due to a technical issue - staff handled it well and service was restarted by 9:30M - so it did not... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear luxury lizard, Thank you very much for sharing your recent experience at Pier One Sydney Harbour - Autograph Collection - an ensemble of unique venues all around the world! We have recognized that there were areas of the hotel that would benefit from improved facilities to further enhance our guest stays. We have thought a lot about how to... More

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Great new hotel, but expensive considering there's no views, being on a pier on the harbour you'd expect to be able to see water. As this is a refurbished working pier into a hotel I guess that's the best they could do to get as many rooms into the carcass. Great king bed and furnishings though, adequate hotel gym. If... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Cruise H, Thank you very much for taking the time to review your stay at Pier One Sydney Harbour - Autograph Collection! We are delighted you were able to take advantage of the hotel location - We also think that it is "unbeatable". I certainly understand your disappointment about not having water views from your room. We do offer... More

Everett, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Just stayed here for two nights in July. First time to Sydney. Initially thought this was a good place to stay due to proximity to Harbor bridge and The Rocks neighborhood of downtown. Reserved it for one week, but checked out after two nights. The room rates and restaurant charges are like 5 star resorts, but the quality of the... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear gary g, Thank you for taking the time to share with us your review from your recent stay at Pier One Sydney Harbour. I am disappointed to learn of your unsatisfactory experience in a couple of areas within the hotel. Guest feedback both positive and negative is extremely important and on this occasion provides management with an opportunity to... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking forward to staying at the Pier One, but in the end I have to say that our three day stay was rather underwhelming. It has to be said that the location of the hotel is quite stunning, being right underneath the Sydney Harbour Bridge, and a short and very attractive walk to the Quay and the Opera... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a fantastic position away from the hustle & bustle of busy Sydney ! It has beautiful views of the harbour, Luna park & set under the Harbour Bridge, it was so relaxing sitting out on the wharf & enjoying a drink & snack (all provided by waiter service) !! Walking distance to the historic rocks area,... More

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Jodiandco, Thank you very much for your feedback! It is a delight to read your feedback. As a part of the Autograph group, a collection of unique venues all around the world, we strive to deliver this special “holiday” feeling to our guests. We have a fantastic team who really do take pride in ensuring our guests’ experience is... More

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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pier One Sydney Harbour, Autograph Collection 4*
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#20 Business Hotel in Sydney #26 Family Hotel in Sydney #27 Romantic Hotel in Sydney #42 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection® is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings from the stunning, stylish absolute waterfront Suites through to our Eastern facing Heritage rooms. In the heart of the Rocks our location offers the perfect accommodation base for exploring Sydney or getting friends together for a special event or Sydney wedding. Our on-site restaurant, Front, offers you the ultimate open air dining experience with full panoramic views of Walsh Bay. Guests can also enjoy a drink in style at Front Bar. This luxury hotel in Sydney also offers a smoke-free environment, valet parking, 24-hour security and is pet friendly. ... more   less 
Number of rooms
189

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