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All 182 Sydney hotels

Pier One Sydney Harbour, Autograph Collection

4.0 of 5 Hotel   |   11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
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Ranked #45 of 182 hotels in Sydney
Certificate of Excellence 2014
  • Overview
  • Reviews (1,111)
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  • Room tips (256)
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1,111 people have reviewed this hotel

Traveler rating
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128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
2 reviews
2 of 5 stars Reviewed today NEW

My friends and I stayed here last weekend. Really wasn't overly impressed. I stayed on the sofa bed in the Heritage Deluxe Room. When we returned to the room on Thursday night after going out to dinner, the sofa bed had not been unfolded nor made up. I was also surprised to find there were no sheets or blankets located... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Firstly, the location is fantastic and very easy to get to. Close to the Quay, sensational views. We booked through Qantas and got a really good rate. When we arrived we found out there are renovations underway, hence the low rate. The rooms are large and very neat and the bed was amazingly comfortable. Quirky elements include the toilet which... More

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Port Macquarie, Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have had a long relationship with this place when it was under the Sebel brand. I actually felt like a valued customer then. This place used to be my favourite hotel but that all changed last week. The lobby is being renovated and staff directions were quite vague so I found myself wandering around only to find that my... More

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Beijing, China
Top Contributor
94 reviews 94 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is very elegant and well designed. Rooms are big and well designed. Beds are very comfortable. Great location, walking distance to the Opera House, Circular Quay and the best bars and restaurants in the Rocks area. Service was excellent throughout our stay. The only negative point was that the hotel is currently undergoing renovation work and therefore the... More

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Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel overlooking the water. Clean, simple rooms with no major accessory. Perfect for business travelers. Had some construction going hence the access was hindered. There is unfortunately nothing in the vicinity in case you want to buy or eat anything outside the hotel. Longish walk to restaurants and pubs and at nights can be a pretty lonely stretch.

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Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a weekend here for a special birthday. We are also Marriott Gold card holders and usually stay at the Marriott at Circular Quay but were keen to try the new addition to the group. We were very pleased with the room, great harbour views, a bright and airy room but the air conditioning was not working properly. This... More

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Sydney, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here over the weekend with my husband, we stayed in the waterside delux king room and I was not disappointed. The view was spectacular, we looked right out onto the Harbour onto Luna Park and the Bridge. The room was modern, clean and generous in size. The bathroom had a large bath and a stunning rain shower big... More

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have just returned from one night’s stay at the Pier One. I was a little nervous after reading some of the reviews below however I was completely blown away by this hotel. We stayed in a Walsh Bay Suite which was amazing. It had a huge bath, dual showers, comfortable bed and a view of the harbour bridge and... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Even though this hotel is new to Marriott, I was appalled at how unprofessional and untrained the staff were. It all started the night before arriving to Sydney I called Pier One to ask if they have an executive lounge as I was still deciding to stay here or at the flagship Marriott. (I am Marriott elite and normally only... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Last Saturday night - Aug 2, 2014 - the hotel staff of Pier One Sydney Harbour refused to honour an accommodation voucher I bought for my sister and her husband last Christmas. They had reserved a room on July 29 and were asked for a credit card to secure the booking. Thinking this odd, my sister contacted me. On July... More

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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pier One Sydney Harbour, Autograph Collection 4*
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#20 Business Hotel in Sydney #26 Family Hotel in Sydney #27 Romantic Hotel in Sydney #43 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection® is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings from the stunning, stylish absolute waterfront Suites through to our Eastern facing Heritage rooms. In the heart of the Rocks our location offers the perfect accommodation base for exploring Sydney or getting friends together for a special event or Sydney wedding. Our on-site restaurant, Front, offers you the ultimate open air dining experience with full panoramic views of Walsh Bay. Guests can also enjoy a drink in style at Front Bar. This luxury hotel in Sydney also offers a smoke-free environment, valet parking, 24-hour security and is pet friendly. ... more   less 
Number of rooms
189

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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