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Pier One Sydney Harbour, Autograph Collection

4.5 of 5 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
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Certificate of Excellence 2014
Pier One Sydney Harbour, Autograph Collection
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Pier One Sydney Harbour, Autograph Collection
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1,206 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mittagong
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed today NEW

We booked here because of its proximity to Sydney THeatre (birthday treat!) and it didn't disappoint. The staff are exceptionally courteous, attentive and friendly. The room was advertised as small but was roomy enough and well appointed with everything required for a stay of one night or more. The window was sealed so could not be opened but kept traffic... More 

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Overall, the pier one hotel was amazing. I would recommend this hotel to anyone and everyone who is wanting to stay there! Breakfast was yummy. Lots of variety and everything was fresh. We stayed in room 314 and it didn't disappoint. Great views, hugeeee room, everything from the paint finish, to furniture, to cleanliness was to highest standard. The bed... More 

Was this review helpful? Yes 1
PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Taassh, Thank you for taking the time to review your recent stay at Pier One Sydney Harbour | Autograph Collection. I am so pleased to hear that you loved our hotel! The views we offer here at Pier One Sydney Harbour are as you mention absolutely stunning! Furthermore, thank you for your positive comments regarding staff and accommodation, this... More 

Darwin, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is okay, not a luxury hotel but the location is amazing as you can walk to most places around the Rocks. The rooms are simple but fine. Service is good and the staff is helpful. It is nice that you can sit out side by the pier and have your breakfast.

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Thomas, Thank you very much for taking the time to review your stay at Pier One Sydney Harbour | Autograph Collection. I am delighted to hear that you were able to take advantage of our location, which we think is quite special! Our team here at Pier One Sydney Harbour always do their utter most to enhance the overall... More 

Alicante, Spain
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a wonderful Hotel! Our case didn't arrive at Sydney airport and the staff at the Hotel could not have been more caring or helpful especially Kritsta, Alva ,Tom and Michael trying to locate it and offering other forms of kindness, when we were so frustrated! The rooms were good and the beds extremely comfortable especially when you are jet-lagged... More 

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear 512Jill, Thank you very much for taking time to review your stay at Pier One Sydney Harbour | Autograph Collection. Our location and wonderful views provide the perfect setting for a relaxing getaway and I am happy to hear that you enjoyed your stay with us! Your kind words have been much appreciated - I will make sure that... More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Pier One is undergoing a multi million dollar refurbishment and having stayed here a number of times before, I must say that the refurb is very nice indeed! The colors and decor are now modern and edgy while still honoring the heritage of the Pier. The rooms are very well appointed and the bars and function rooms were impressive. The... More 

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Abiarra, Thank you very much for reviewing your recent stay at Pier One Sydney Harbour, or POSH as we like call ourselves :-). We are absolutely thrilled to read your feedback and hopefully we will get the chance to welcome you back here at Pier One. Merry Christmas and happy holidays Harry Singh Director of Operations More 

Sydney
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel because of a wedding being held there. The room we stayed in was the Hickson suite which was very elegantly decorated and spacious, we were extremely happy with our room however the unfortunate faults with the hotel were, each time we rang for a request the phone would ring sometimes unanswered or we were told... More 

Was this review helpful? Yes 1
PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear Claudia, Thank you for taking time to review your stay at Pier One Sydney Harbour – Autograph Collection. As you mentioned we have been in a transition period and are undergoing some renovations before our final reveal of the hotel re-launch which we are all very excited about, the end result is going to be amazing and we cannot... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had the pleasure or not in this case of staying at Pier One last week and was unimpressed considering my first stay with them was excellent. Booked a room for the Xmas party silly season so convenience overshadowed the price of $280 per night. Needless to say the room was nice but air conditioning did not work, was told that... More 

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PierOneSydneyHarbour, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear David, Thank you for taking time to review your stay at Pier One Sydney Harbour – Autograph Collection. I am terribly sorry to hear that your experience with us was not quite what you had in mind. As we pride ourselves in delivering a positive hotel experience I will make sure your feedback will be distributed throughout the hotel... More 

perth, western australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is gorgeous. Boutique style, lovely light rooms, exposed wood beams. There is a great breakfast downstairs and a huge deck so sit and look out over the water . You can walk under the harbour bridge and around to the opera house in about 5 minutes. Its close to everything but away from all the noise. Loved it

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ak_sydak_admin, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear pipaclarke, Thank you for taking the time to review your recent stay at Pier One Sydney Harbour – Autograph Collection. I absolutely agree with you when you say that our hotel is gorgeous! Not only do we have the most amazing location right on the water, we also offer bright accommodation with that little extra when it comes to... More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business for a couple of nights. Check-in was very friendly and efficient, the hotel is architecturally and visually very appealing despite some renovations currently taking place. The room i was given on the first floor was quite nice with a day bed under the window and a very comfortable night bed. Overall a wonderful location with a... More 

Was this review helpful? Yes
ak_sydak_admin, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear B00yah2013, Thank you for reviewing Pier One Sydney Harbour – Autograph Collection. I am so pleased to hear that you enjoyed our hotel, location and your overall stay. We do try to make the check-in and check-out experience as hassle free as possible, as we appreciate that our guests prefer to begin and end their stay in the most... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Unique experience and great location. Walking distance to circular quay and the rock. 20 minutes walk to shopping area. The room was clean and quiet. The bed was comfortable and t serve a very good breakfast.

Was this review helpful? Yes
ak_sydak_admin, Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Dear cheewooi, Thank you for taking time to review your stay at Pier One Sydney Harbour – Autograph Collection. I am delighted to see you use the words ‘unique experience’ to describe your stay, as that is exactly what we aim to deliver being part of the Autograph Collection! Our team here at Pier One Sydney Harbour always do their... More 

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Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pier One Sydney Harbour, Autograph Collection 4.5*
Number of rooms: 189
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Also Known As:
Sebel Pier 1 Sydney
Sebel Pier One Sydney Hotel Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#20 Business Hotel in Sydney
#26 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
#47 Luxury Hotel in Sydney

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