we had one of the executive suites with a view of the harbour. The room was very spacious and comfortable. The staff were very helpful; all the room amenities were explained to us, and the concierge booked restaurants for us. The pool and spa area were extremely nice, however, on our first visit, the staff member failed to offer us... more

So often we are quick to criticise, and slow to praise... so, today, I want to heap praise on the Observatory Hotel Sydney. Having stayed in many hotels around the world, I can honestly say I have had one of the most pleasant experiences in all my travels, right here at home. The wonderful staff could not do enough for... more

My Husband and i went to The Observatory Motel for my birthday, from the time we pulled up out the front to the time we stepped back into the car to go home the service and care showed to us was beyond words. It was so pleasant to be spoken to with dignity and respect and to have a chat... more

For our first trip to Sydney, I booked this hotel largely based on favorable TripAdvisor reviews and was not disappointed. We had a very nice top floor room with a small but usable (and very welcome) balcony. The room was comfortable although the bathroom was smallish (considerably smaller than that shown in the pictures) and a bit old fashioned in... more

After staying at the Observatory Hotel I was blown away. The service was excellent, the rooms were impeccable, and the pool was magnificent! The rooms were gorgeous and luxurious. There was a soaking tub, rain shower head and a heated towel bar in the bathroom. The service was excellent. They were even able to provide gold fish in your room... more

My boyfriend and I had only stayed for a night at this hotel so we didn't get the chance to fully explore the hotel. As we arrived at this prestige hotel, we were immediately met by the concierge who had kindly opened the door for me with a welcoming presence. We checked in with ease with the help of the... more

Afternoon, We recently stayed at your hotel in Rm 210 in Sydney from the 19-23rd October. We were resting after playing softball for Masters. We were welcomed right from when we got out of our shuttle to the time we departed. David, Brett, Ernesto,Martin and all the other staff members made our stay very comfortable and the hotel had more... more

It's true what the other reviewers say. The hotel is absolutely beautiful and the service is excellent. I only have one major complaint. The bed in our room was terribly uncomfortable; hard as a rock. So even though the hotel was very upscale, it really didn't matter since every morning I woke up with an aching back! If you like... more

This would have to be the most beautiful hotel I have ever stayed at. From the reception area to the bathroom, everything is just beautifully decorated. Our room was huge, with full marble bathroom, seperate deep bath with lavender bath crystals, strawberry plate in the afternoon, and turn down and slippers at night, with hot chocolate and water bottle. The... more