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The Langham, Sydney

5.0 of 5 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
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Certificate of Excellence 2014
The Langham, Sydney
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The Langham, Sydney
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1,033 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here within a couple days of the hotel re-opening after a remodel. The staff provided the most attentive customer service we received in Australia. The room was spacious with elegant extras like turn-down service, complimentary water and wifi, newspaper delivery, etc. Beautiful view of the harbor. Amazing food, especially the lambburger and breakfast buffet. Easy walk to the... More 

Was this review helpful? Yes 1
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Leigha F, Thank you for taking the time to review your recent stay at The Langham, Sydney. We were thrilled to read such positive comments about your experience with us. At Langham, we pride ourselves on the art of stay. It's wonderful to have recognition for all the small touch points we invest so much thought into each day.... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hi there all fans of the tea loving Langham! I attended the Langham this first Saturday of opening. How exciting walking in after an extensive Reno of grand proportion. I had great expectations for a new experience in afternoon tea. Well sadly I was greatly disappointed as the wait time to tea was lengthy. When the tea arrived it was... More 

Was this review helpful? Yes 1
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Carolina568, Thank you for taking the time to review your recent visit to the new Langham Sydney. I am disappointed to hear that we did not meet expectations with our service delivery on this one occasion. Please rest assured we have very high standards for both customer service and patron satisfaction inside of Palm Court, and your feedback is... More 

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to a function at the newly opened Langham last night and got introduced to one of their new cocktails... Taipei. Just awesome and a must try! Hotel is looking great after the refurbishment and has a great feel about it.

Was this review helpful? Yes 3
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear LOUIS D, Thank you for this wonderful feedback. I was beyond pleased to share this with my extended team. I am thrilled you are impressed with the results of our grand transformation; including that of our gastronomic cocktail list. This bespoke menu has been devised by some of Sydney's finest mixologists, who make up the talented team, here at... More 

Melbourne
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love The Langham in Sydney. Great location and helpful staff. The little extras like good tea and the fact they take care of some of my preferences every time I stay make it very enjoyable. So glad the renovation is complete and cannot wait to return. Will post then.

Was this review helpful? Yes 1
Sydney, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I started staying here on weekends getaways, when the hotel was still the Observatory Hotel. We take frequent and spontaneous trips into the city for birthdays and weekend getaways. We are Sydney locals but thoroughly enjoy getting out in our own beautiful city. Not much has changed since the name/ownership change from Observatory to Langham. The Langham... More 

Was this review helpful? Yes 2
Palo Cedro, CA
Top Contributor
101 reviews 101 reviews
50 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed here a while ago, but continue to talk about the outstanding stay we experienced. The attention to detail was top notch. In fact, we were there 3 nights and returned for an extra 2 at the end of our stay. We celebrated my husband's birthday and the staff went out of their way to make it extra special.... More 

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Wellington
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2014

Very spacious rooms, everything to a high standard. Felt like staying at a modern hotel with old world service and charm. A very central spot for Sydney Harbour Bridge or the downtown business area. Good running routes available around the harbour's edge all the way from Walsh Bay to Farm Cove and the Botanic Gardens via the Sydney Opera House.

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Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 27, 2014

The Langham is a brand with very old traditions and some old and elegant buildings. The junior suite we had in this hotel lived up and down to this – being both spacious, clean and well appointed, yet at the same time slightly tatty with worn surfaces on furniture and areas of wallpaper needing renewing. On checking in, we were... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 8, 2014

I actually stayed here when called The Observatory in 2000. So was looking forward to revisiting this year. Now called The Langham nothing has changed, in fact the wording on the panel in the wardrobe in the room still says The Observatory. My room was very comfortable with an enormous double bed, desk and comfortable chair. The staff overall were... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2014

The best indoor swimming pool I have swimmed in around the world. Centre of Sydney and I loved the shades of pink in all the decors! Friendly staff and easy to get around everywhere! Loved our Easter stay here. Not to mention the surprise chocolate gifts we found on settling in was very thoughtful too.

Was this review helpful? Yes 1
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Additional Information about The Langham, Sydney

Address: 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Langham, Sydney 5*
Number of rooms: 98
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Also Known As:
Observatory Hotel Sydney
Hotel Style:
#4 Spa Hotel in Sydney
#4 Romantic Hotel in Sydney
#7 Business Hotel in Sydney
#7 Family Hotel in Sydney
#11 Luxury Hotel in Sydney

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