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The Langham, Sydney

#12 of 175 Hotels in Sydney
Certificate of Excellence
5.0 of 5
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89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
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The Langham, Sydney
Best prices for: 1 room 1 guest
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Ranked #12 of 175 Hotels in Sydney
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
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1,136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was a member of the gym / spa here (and when it was called The Observatory) when I lived here a few years ago. Hotel is every bit as good as I remembered it. Was a little disappointed and frustrated that they hadn't cleaned my room after I had left it at 07:45 this morning and arrived back at... More 

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Canberra, Australian Capital Territory, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon arrival you are welcomed by a very sophisticated white building, it oddly enough stands out even though most of Sydney's hotels are quite tall so it was nice being welcomed to a more down to earth yet very classy hotel. Once stepping inside you are welcomed and bags are taken care of straight away by concierge, which is a... More 

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Kent, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights and everything is walkable from this hotel, very large rooms and a residential atmosphere in a five star boutique environment .they even have complimentary bikes to help you discover the city.breakfast is amazing as are the cocktails in the bar , try the ones with smoke!

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Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow,wow and wow again, from the minute we walked in to The Langham we were very impressed with decor, staff and our room " The Grand Langham Harbour King " more than met our expectations, the decor is very classy. We were celebrating our anniversary and received a nice surprise of glasses of Champagne and chocolates , how nice was... More 

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Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Margaret M, Thank you for taking the time to review your recent special occasion stay at The Langham, Sydney. Whilst we appreciate all feedback, positive and negative; it is such a pleasure to read a review where all expectations have been met for a returning guest. To be described as "perfect" is a wonderful moment for our entire team.... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

The Langham in Sydney a beautiful, charming hotel and the staff are very friendly and accommodating. You can open the bedroom windows for fresh air and shut the internal door for absolute quiet. The bedroom is spacious and the bed is extremely comfortable. It's a relaxing environment.

Review collected in partnership with Langham Hotels

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Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear ksjl2015, Thank you for this wonderful feedback regarding your recent stay. I am delighted to hear you are impressed with the quality of your visit, particularly in relation to the accommodating level of service you experienced from our team. We absolutely agree that The Langham, Sydney is the ultimate "home away from home" experience where you can open windows,... More 

Greater Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Myself & 2 of my friends had the pleasure of enjoying the day spa facilities at The Langham. Being greeted at the door & then onto a coffee in the most beautiful decor before going downstairs to have our treatments. Staff were extremely friendly & courteous. The facilities were very clean & there was a lovely calming ambience. I had... More 

Was this review helpful? Yes 1
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear 47maryannc2015, Thank you for taking the time to offer feedback on your special experience at The Day Spa at The Langham, Sydney. I am delighted to hear your comments regarding our elegant harbourside retreat and beautiful day spa; and take pride in the reassurance that our team is delivering high level luxury from beginning to end. I have passed... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Amazing first class food and service, beautiful fine pastry, lovely fluffy scones, and a great variety of savoury items. Beautifully renovated with great decor best in Sydney, very much a hidden gem. Differently recommend for a specially Occassion, or treat.

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Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Trip Advisor Member, Thank you for your very kind review in relation to "Afternoon Tea with Wedgwood" at The Langham, Sydney. We are thrilled to present Sydney's most exclusive tea-room experience inside opulent Palm Court each day. It goes without saying, when we receive wonderful reviews such as yours, it is testament that we are putting out the the... More 

India
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

Langham Sydney is a beautiful hotel on a quiet street. The staff are extremely courteous, friendly, and go all out to ensure you have a memorable stay. A special mention to the staff at the concierge who were always available to answer all our queries. The room was large and spacious, with all amenities one would expect in a 5... More 

Was this review helpful? Yes 1
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Traveller123India, Thank you for taking the time to review your recent stay throughout "Vivid 2015" at The Langham, Sydney. Whilst we appreciate all feedback; it is such a pleasure to read a review where all expectations have been met, particularly when it comes to personalised service from a critical department, such as our Concierge Team. We are simply thrilled... More 

San Diego
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have always loved this hotel. The location, the size, the service and the rooms. The new lobby is beautiful. Service remains paramount. Everyone at the hotel is so welcoming and service is "old school".

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Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear AlittleGucci, Firstly, "welcome back" to The Langham, Sydney. Thank you for a truly stunning review where you have identified the touch points that are so important to the unique culture of our elegant harbourside retreat. I am so thrilled we met all expectations on this visit and I look forward to your return very soon. Regards, Sonia Lefevre General... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right from the moment we walked in, we knew we were in a real 5 star hotel , Micheal on the front door is very helpful and knowledgeable about the local area , you can tell it has recently been refurbished ,with a modern style , but it's also kept its old world charm in little out of the way... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Roy C, Thank you for taking the time to share such kind words regarding your recent stay at The Langham, Sydney. I am thrilled to hear feedback that all aspects of our hotel is meeting five star luxury standards. We certainly have wonderful staff and great passion across each department which is only reflected in the kind reviews we... More 

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