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All 182 Sydney hotels

The Langham, Sydney

5.0 of 5 Hotel   |   89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
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Ranked #11 of 182 Hotels in Sydney
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Miles L London, United Kingdom
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1,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I actually stayed here when called The Observatory in 2000. So was looking forward to revisiting this year. Now called The Langham nothing has changed, in fact the wording on the panel in the wardrobe in the room still says The Observatory. My room was very comfortable with an enormous double bed, desk and comfortable chair. The staff overall were... More

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best indoor swimming pool I have swimmed in around the world. Centre of Sydney and I loved the shades of pink in all the decors! Friendly staff and easy to get around everywhere! Loved our Easter stay here. Not to mention the surprise chocolate gifts we found on settling in was very thoughtful too.

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Senior Contributor
28 reviews 28 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked an expansive package directly with the hotel, and was made to wait 4 hours on a sofa in the lobby after a 24 hours flight. Apparently the room type I have booked was not available even though other rooms were free. The GM reply was righteous and annoying, a person like that has no right to work in the... More

Was this review helpful? Yes 3
Top Contributor
85 reviews 85 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is old, and rooms are pretty dated. The breakfast buffet is poor. The in room dinning is good quality but expensive. The Gym is well equipped. Views over to Darling Harbour are not great. TV channels were pretty poor. For the cost this was not good value. Unimpressive....

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 5, 2014

Beautiful classic decor, happy attentive staff, fantastic water views from balcony - which is so rare to find these days. Langham hotel is a superb place to rest your head in Sydney. After staying here over a number of years though, its all about to change due to their renovations. Perhaps for the best? Cant wait to see whats to... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

We checked in here with our three dogs. The reception staff were fantatstic. As you pay extra per dog we were upgraded to a suite. It was fantastic. Wer'e definately coming back, maybe without the dogs next time.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 31, 2014

My wife and I have stayed at the Langham in Melbourne many times so we booked into the Sydney Hotel when I combined a business trip with a weekend away. The hotel is very graceful. The decor is classical and warm and the staff are very attentive. My wife eats Gluten free and the Langham team didn’t need to be... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed July 23, 2014

We stay here for my birthday and it proved to be one of the nicest place to stay. The staff were most professional and were willing to help you an assist you were needed and Made for a awesome experience. Will definately go again and highly recommended

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Matamata, Waikato, New Zealand
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

Great location with easy walking to The Rocks area and Circular Quay or along the street to Darling Harbour. We had a quiet harbour view although the current constructions on the waterfront did mean we saw a lot of diggers and dump trucks from 7am each morning. Very good bathrooms and a great bed with good sized rooms and furnishings.... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2014

When it was the Observatory, this was a wonderful room. The service was excellent. Friendly without being obtrusive and the food was excellent with a great Tapas menu. Recently the Observatory was taken over by the Langham and it has changed drastically. Whilst the room is still lovely, the service is inexperienced and forgetful and the food was acutely disappointing.... More

Was this review helpful? Yes 2
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Additional Information about The Langham, Sydney

Address: 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Langham, Sydney 5*
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Also Known As:
Observatory Hotel Sydney

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