We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Langham, Sydney

#14 of 184 Hotels in Sydney
Certificate of Excellence
5.0 of 5
Hotel website
Hotel deals
89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
The Langham, Sydney
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ranked #14 of 184 Hotels in Sydney
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Sue S Bedford, United Kingdom
Write a Review

1,077 reviews from our community

Traveler rating
    766
    185
    68
    23
    35
See reviews for
138
568
59
163
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1077)
  • Mar-May only
    (288)
  • Jun-Aug only
    (234)
  • Sep-Nov only
    (252)
  • Dec-Feb only
    (303)
All months
Bedford, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having just completed a six night stay in this hotel I can honestly say it is outstanding. As you walk into the hotel for the first time you are greeted with a friendly conceirge and the reception area is stunning, which just sets the scene for the remainder of the hotel. The bedrooms do not disappoint, they are beautiful and... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Sue S, Thank you for taking the time to share such wonderful words regarding your recent stay at the new Langham Sydney. I am particularly happy to read you were delighted with our beautiful new rooms; I hope you had a sensational sleep on your signature Super-King Langham Blissful bed which are one of the stand-out features for so... More 

New Delhi
2 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

The thing about washing the teacups in the sinks its True! So I should start by saying I only like to review a hotel when something truly awful happens, otherwise, hotel experiences tend to be very personal affairs. The other way one can see what the general attitude of an establishment is how they react to negative reviews. Having seen... More 

Was this review helpful? Yes 3
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear KSahni530, Whilst a very difficult review to read, I of course, take on board your comments and thank you for reaching out. Firstly, I’d like to state that our standard operation does not include hand washing cups or saucers in the sink of any guest room and I am horrified that a staff member compromised our standard operating procedures... More 

Houston
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed four nights in February and were delighted with The Langham. The staff was very accommodating and pleasant. Our room had a view of the harbor which was nice. The hotel has been recently updated and the combination of new amenities and some of the old word-work is very charming. The room had a "super king" size bed, the... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Tmike1, Thank you for this lovely feedback regarding your recent stay. I am delighted to hear you are impressed with our hotel overall and high expectations were met throughout your stay. In relation to our location, we are certinaly more private and exclusive in terms of positioning for our harbouside retreat. I do hope our Concierge Team assisted with... More 

Woodford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at The Langham which is located in the Rocks area of Sydney which makes it a great area for exploring the Opera House and Bridge area. The hotel is very chic having just had a major refurbishment. The room we had was excellent the bed was so comfy and the linens provided were top class. The breakfast was... More 

Review collected in partnership with Langham Hotels

Was this review helpful? Yes 1
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Mabellejoanelizabeth, Thank you for this wonderful feedback regarding your recent stay with us this year. I am beyond thrilled to hear that you are impressed with the chic detail inside our new elegant harbourside retreat. London based design firm, GA, created the interiors; with every piece of furniture being hand designed and created just for this beautiful hotel. I... More 

Top Contributor
76 reviews 76 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just completed a four night stay at the Langham Sydney. It is great hotel, with great staff in a very nice location within Miller's Point. Our room was large with a huge bed. It overlooked Darling Harbor and the many construction sites underway in this area. The hotel's location is excellent as it is an easy 15 minute walk... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Mikeshy, Thank you for taking the time to share such kind words regarding your recent stay at the new Langham Sydney. Whilst we appreciate all feedback; it is such a pleasure to read a review where all expectations have been met. In fact to read that we have "set" such expectations for you both, is incredibly rewarding for us... More 

Oak Park, Michigan
Top Contributor
84 reviews 84 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night. Rooms large and clean. Nice hotel lobby and bar area. Drinks and small plates in the bar area were nice but service was slow. Location is not the best for visitors to see the city. Bellman very helpful with bags, directions and getting a cab.

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Baraboll, Thank you for this lovely feedback regarding your recent stay. I am delighted to hear you are impressed with our hotel overall, in particular, our beautiful new rooms, Palm Court Bar and Lobby. In relation to our location, I hope our team advised you to walk 5 minutes towards the heart of "The Rocks" during your time with... More 

Belfast, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for just over a week over sydney Mardi gras. Cannot praise the hotel highly enough. Upgraded my room to give me a balcony for my smoking partner, then kept the room available when we returned from central Australia. Looked after our bags and did all that with the utmost friendliness and courtesy. The staff really make the hotel... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear David T, Thank you for this kind, honest feedback regarding your recent stay across Mardi Gras. I am delighted to hear that you were beyond happy with the warm service and hospitality inside our elegant harbourside retreat. The extra mile The Langham, Sydney team goes to, to ensure all guests feel "at home" inside our beautiful new grand residence,... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Located in a quiet part of the city. the Langham is a good place to rejuvenate . decor is tasteful and room was spacious. Free in-room WiFi and Green Apples provided . IF you enjoy running or jogging , there is a garden trail just across the street.

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Brandon C, Thank you for this lovely feedback regarding your recent stay in March. I am thrilled to hear we provided everything that was required before your flight, to a suitable standard. Furthermore, I am delighted you were able to access Observatory Hill, across the road from the hotel, which is a great running trail. Not to mention the... More 

Fort Myers, Florida
Top Contributor
54 reviews 54 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After 30 days traveling thru New Zealand and Australia, our last and longest stop was 'The Langham, Sydney.' We stayed 4 nights at the Langham. The staff greeting alone, blew me away. I've never stayed at a hotel more fully staffed. There seamed to be 1 or 2 staff lingering in the lobby, all the time. The bar area had... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Gcchamls1, Thank you for this exquisite feedback. I was privileged to share this with my Management Team this week. I am thrilled you are impressed with the results of your stay in Sydney; as it sounds as if you were coming off the trip of a lifetime from New Zealand. What a way to finish such a journey, with... More 

Isle of Lewis, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything at this hotel was wonderful. We expected the fabric of the building to be superior after their recent major refurbishment but we were particularly impressed by the high standard and quality of the furnishings and materials. However, the staff deserve special mention for their professionalism, friendliness and attention to detail in their dealing with guests. The breakfasts were also... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Addanegg, Thank you for this lovely feedback regarding your recent stay. I am beyond thrilled to hear that you are so thoroughly impressed with the warm service and detail inside our elegant harbourside retreat. Working with London based design firm for the interior re-development of this hotel, has been a pleasure, and the proof is absolutely in the quality... More 

Questions? Get answers from hotel staff and past guests. Ask a question

317 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (293)
Viewed
Hotel & grounds (36)
Viewed
Pool/beach area (8)
Viewed
Room/suite (85)
Viewed
View from room (25)
Viewed
Dining (11)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (32)
Viewed
1:46
Videos (1)
Viewed
Other (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Pool/beach area (3)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (5)
Viewed
Dining (4)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question