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The Langham, Sydney

Travelers' Choice award winner
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89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
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The Langham, Sydney
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1,301 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My partner was visiting me from NZ and we wanted a romantic time together. The Langham did not disappoint! The rooms and hotel in general were absolutely stunning and had great amenities. It really was a luxurious place to stay, the valet service was great and very accommodating. They even used their pink taxi to drive us to dinner! They... More 

Helpful?
Thank Nat B
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

My family stayed at the Langham over Christmas last year. Having stayed there before I knew that the location is not really ideal but the service usually makes up for that. Not this time though. The chunky extra service charge imposed on Christmas Day and on Boxing Day seemed a bit mean and unseasonal but the real disappointment came after... More 

Helpful?
Thank Ant D
Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just had a lovely weekend at The Langham Sydney and have nothing to say except I cannot fault one single thing. From check in, to dining in both restaurants and swimming in there beautiful pool we felt like we were the only guests as its lovely to be acknowledged and greeted by every staff member. Our room was beautiful,... More 

Helpful?
Thank 50th
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Originally I booked my reservation for Christmas period. The langham stuffed up my booking cause they overbooked and rang me the day before to inform me I have to find another hotel. I asked the receptionist Sarah if she can work anything out and she told me she would call me back to follow up. After an hour I didn't... More 

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2 Thank Jeanette D
maui, hawaii
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

We had reservations to stay at the Langham in January. Due to an internal hotel problem we were notified while we were travelling that our reservation could not be honored. Scary, right? However, the Langham had made reservations for us at a nearby hotel in a nice suite with a deck for the same time and further comped our afternoon... More 

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Thank lindsle1
Brisbane, Australia
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

As the driver pulled up in front of The Langham, Sydney, I knew that I had made the right decision in choosing this hotel as our home away from home for the few days of our visit to Sydney. We had been to Sydney a few times now and each time, we have stayed at a different place, so I... More 

Helpful?
Thank DolceBunnie
Sydney
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I was given a 4 hour SPA voucher which was very expensive. The therapist put so much pressure on me to buy products that it was embarrasing. I didn't go to a Department Store I went to The Langham. What a pity they do this as the therapist was quite good.

Helpful?
Thank Monique D
Paris, France
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The girls went there for a special - 60th - birthday celebration. Absolutely scrumptious and at a reasonable price. To much food and you are allowed to take with you what you don't eat. Don't ponder over the decision - book in and enjoy.

Helpful?
1 Thank Bigred013
Auckland Region, New Zealand
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is slightly away from the central CBD, but has wonderful waterfront & Rocks access. Its in an interesting neighbourhood where there is a dispute with long term residents - An early morning walk was a little eerie as some residents have left and properties are empty, reading the protest material was really interesting and gives insight into the... More 

Helpful?
Thank Shazmoana
Hong Kong, China
Level Contributor
60 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights as a quick stopover before heading to South America, and having stayed at various Langhams worldwide, I had high expectations for this property (recently renovated as well) I was greeted warmly by the doorman upon arrival, and checkin was very smooth. I was given a harbour facing view room on the 1st floor (3 floors... More 

Helpful?
Thank zwgc2
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear zwgc2, Thank you for your honest insights regarding your recent visit to The Langham, Sydney and I am happy to overall you are happy with our grand transformation since re-opening doors. All notes are proactively taken on board and shared with my management team in the hope of ever improving service and offerings, and we certainly appreciate constructive feedback... More 

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