We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Langham, Sydney

5.0 of 5 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Hotel website
Hotel deals
Special Offer
Up to 15% off!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
The Langham, Sydney
Professional photos View all
Browse nearby
The Langham, Sydney
Write a Review

1,051 reviews from our community

Traveler rating
    748
    181
    67
    22
    33
See reviews for
134
560
56
158
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1051)
  • Mar-May only
    (273)
  • Jun-Aug only
    (234)
  • Sep-Nov only
    (252)
  • Dec-Feb only
    (292)
All months
Los Angeles, California
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we booked this hotel for only one night but was a fantastic experience,it seems very luxurious and confortable ,with a friendly and supportive staff.also rooms are very clean and decorated.breakfast was nice.

Was this review helpful? Yes
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife and I enjoyed afternoon tea in the newly re-opened Langham Sydney. The décor is plush and luxurious. Customer service is superb and most importantly second to one. All the staff were friendly, highly attentive especially Henriett, Thibault and Jacinta. Can't wait to come back again.

Was this review helpful? Yes 2
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Max A, Thank you for making the time to share your thoughts on your recent visit to The Langham, Sydney. I am thrilled to hear you enjoyed all aspects of our new Palm Court experience. I am also delighted to read your wonderful comments about the passionate, rising stars inside this space. On behalf of my extended team, we... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned home to Melbourne from Sydney after staying a night at the Langham (Jan 26) with my 3 year old. What a great experience! It was the first time i'd travelled by myself with my little one and chose the Langham specifically because it seemed to be quite family friendly without sacrificing the important luxury factor. Staff were super... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Jessica T, Thank you for taking the time to review your recent stay at The Langham, Sydney. Whilst we appreciate all feedback; it is such a pleasure to read a review where all expectations have been met for a guest, and more importantly, a travelling family. I am particularly happy to read how supported you felt throughout your stay... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Our stay over New Year's Eve at the Langham was superb in every way! The hotel amenities were outstanding, the service and friendliness of the staff was excellent and our proximity to the centre of Sydney and the fireworks was perfect. The rooms were clean and luxurious and we wouldn't hesitate to stay again or recommend the hotel to friends... More 

Review collected in partnership with Langham Hotels

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Mellie726, Thank you for taking the time to offer feedback on your recent stay over New Years Eve at The Langham, Sydney. I am delighted to hear your comments regarding our elegant harbourside retreat; and take pride in the reassurance that our team is delivering high level luxury that is meeting guest expectations. I have passed on your comments... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel early and our room was ready which was not expected. As soon as we walked in we were made feel welcomed by the staff. They did not treat us differently to anyone else that stayed there which I really liked. The staff were extremely professional and attentive. An example of this is when it came... More 

Was this review helpful? Yes 2
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear tannyem, Thank you for this wonderful feedback. I was privileged to share this with my Management Team today. I am thrilled you are impressed with the results of our grand transformation; including the new offerings from our dining division. I have shared your comments with our Chef de Cuisine, Daniel Rudolph. The extra mile our staff go, to ensure... More 

Fordingbridge, United Kingdom
Top Contributor
54 reviews 54 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I visited Australia for the first time this year and stayed at the Langham Sydney. It had just had a refurb and we arrived one week after it had reopened. The friendliness and help of the staff there could not be faulted. From the concierge desk to front desk to staff in the restaurant, nothing was too... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear ChallengerSRT8, Thank you for taking the time to review your recent stay at The Langham, Sydney. Whilst we appreciate all feedback, positive and negative; it is such a pleasure to read a review where all expectations have been met for a guest. I am particularly happy to read the quality of service and customer care that you received from... More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was hesitated to book this newly renovated hotel at first. However, the moment we stepped into the hotel, we knew we were in good hands. Our check-in time was late at night but front desk staff was very attentive, warm yet professional. She even took us to our rooms and explained about everything (rare gestures of hotel properties these... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear pKelly990, Thank you for taking the time to offer feedback on your recent stay at The Langham, Sydney. I am delighted to hear your comments regarding our newly revealed transformation. The new layout and design for public spaces and guest rooms has been warmly received since doors reopened last year. Your lovely comments only reassures my team that we... More 

Townsville, Australia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time staying at this hotel for a special weekend with my daughter. Wow! I have finally found a hotel within Australia that pamper and spoil you! It is a place where the staff are amazing they treat you like royalty but also as a friend. The rooms are immaculate the food is delicious their signature cocktail amazing and afternoon... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Mad 101, Thank you for taking the time to review your recent stay at The Langham, Sydney. We were thrilled to read such wonderful comments about your experience with us. At Langham, we pride ourselves on the art of stay and very high level customer care. It's very rewarding to have recognition for all the small touch points we... More 

Baltimore, Maryland
Top Contributor
132 reviews 132 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only criticism I have is that the internet is not reliable. It cuts out constantly and no one can seem to figure out why it doesn't work. Recently renovated the rooms are light and airy. They are also quite large. The staff are very friendly and helpful. Overall, a winner, if they can just get that wifi problem solved.

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Philip S, Thank you for taking the time to offer valuable feedback on your recent stay at The Langham, Sydney. The extended Langham team appreciates your wonderful comments and your honesty. Our new transformation has been warmly received by all returning and visiting guests, so your review only further attests to a positive result. Our guest-rooms are indeed the... More 

New York City, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed the great service at this hotel. The rooms were very nice and had a lot of character as well as being luxurious. We had a view of the water; which was lovely. In walking distance of the harbourside. We booked through AMEX Platinum travel and had early check-in, late check-out and an amazing breakfast included every morning. I'd... More 

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Jacqueline L, Thank you for taking the time to offer valuable feedback on your recent stay at The Langham, Sydney. It is wonderful to hear your glowing comments on our brand new elegant harbourside retreat. Our fresh, luxurious room designs have been warmly received by all our guests, so your comments only further affirm that we have achieved great... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Langham, Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Langham, Sydney

Address: 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Langham, Sydney 5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Cheap Tickets, DerbySoft Ltd Shanghai HQ, Hotel.de, Despegar.com, Agoda, Priceline, Odigeo and Tingo so you can book your The Langham, Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Observatory Hotel Sydney
Hotel Style:
#4 Romantic Hotel in Sydney
#4 Spa Hotel in Sydney
#7 Family Hotel in Sydney
#7 Business Hotel in Sydney
#12 Luxury Hotel in Sydney

299 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (286)
Viewed
Room/suite (85)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (35)
Viewed
Dining (11)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (32)
Viewed
View from room (24)
Viewed
1:46
Videos (1)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay