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All 182 Sydney hotels

Sheraton on the Park, Sydney

5.0 of 5 Hotel   |   161 Elizabeth Street, Sydney, New South Wales 2000, Australia
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Stay,Park&Play from $249
Sheraton on the Park, Sydney

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Ranked #18 of 182 hotels in Sydney
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
OZZITRAVEL Perth, Australia
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1,619 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Perth, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enjoyed the breakfast here and the placing was good. Did not stay long as we were off to the sunshine coast with family and decided to drop in last minute to Sydney. Rooms were clean and staff friendly.

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Pre paid for a $280 room weeks in advance only to realize I mistakenly booked for Friday night instead of Saturday night. Admittedly it was completely my fault however I am absolutely outraged with the service we received when we phoned to see if there was anything that could be done. We were basically told too bad, so sad and... More

Was this review helpful? Yes 1
Auckland Central, New Zealand
Top Contributor
66 reviews 66 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Positives: - amazing buffet breakfast. So much selection. The only downside was that on our second day we were seated next to a rowdy conference group that detracted from our breakfast (note to hotel: if you see couples, perhaps be mindful of where you seat them, especially if there are large, noisy groups) - great location, next to main shops... More

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Darwin
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location, close to everything you would want, shops, harbour, Town Hall, Chinatown, Capitol Theatre. We arrived very early in the morning and was not expecting our room to be ready, only had to wait a few hours and managed to get an early check-in which was great as we were very tired and it... More

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear troppozone, Thank you for choosing to stay at the Sheraton on the Park and for taking the time to review your stay. I’m delighted to note we were able to accommodate your early check in and that you thoroughly enjoyed your stay with us. Warm regards Bernhard Langer Hotel Manager More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed there last Sunday night for my husband's birthday. I booked a city view executive room, but it was really a building wall view room. Considering we were SPG members, and I'd told them it was a birthday, I really thought we'd be upgraded, or at least put on a floor where we could see the city from our... More

Was this review helpful? Yes 2
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Colleen W, Thank you for taking the time to post your review on Tripadvisor and for also completing our Online Guest Satisfaction Survey. Please note our guest rooms are categorised as “City Side” and not City View Rooms however, our sincere apologies for the disappointment caused, also with our Food and Beverage offerings. We certainly value our SPG Members... More

london
Top Contributor
109 reviews 109 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

WI - FI !! For the life of me I do not understand why it's not offered as a free service .. Full stop ! This in not the first issue with Australian hotels so the Sheraton is not alone here. You can get free WI- FI for 1 hour a day but the codes keep changing so you have... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear LondonLockwood, Thank you for taking the time to provide your feedback which I will be sure to take on board and appreciate your positive points raised as well. Warm regards Bernhard Langer Hotel Manager More

Manchester, UK
Top Contributor
125 reviews 125 reviews
92 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked a Classic Room through the hotel's website, and as an SPG member was offered an upgrade to a Club Room for 50 A$. This was good value. The hotel is very well located alongside Hyde Park, slap in the middle of the CBD and shopping area and just a few steps from the St James underground train station,... More

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear savvy_dave, I greatly appreciate your kind words and 5 Star Rating, particularly from a Top Contributor of Tripadvisor. Our Sheraton Club Lounge certainly has wonderful food and beverage offerings with amazing views of the Sydney Harbour to make for a most enjoyable stay at the Sheraton on the Park. Warm regards Bernhard Langer Hotel Manager More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed on the 5/4/14 and it was a great experience. The receptionist (i think her name was Laura) was friendly and welcoming so that gave me a great first impression as i had not stayed there before. I got the most basic room so i wasn't expecting too much but it turned out to be a great room, spacious... More

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear irish-cfc9, Thank you for choosing to stay at the Sheraton on the Park and for taking the time to post such a wonderful review on Tripadvisor. I’m so delighted your first impression was such a delightful one! Warm regards Bernhard Langer Hotel Manager More

Senior Contributor
24 reviews 24 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We always love staying at Sheraton on the Park. It is a beautiful establishment with top notch service. Upon our most recent stay, they recognised my partner's Gold status with complimentary parking - a touch that will ENSURE our return. We have tried the other 5-star hotels in Sydney CBD, but will now only return to Sheraton on the Park.... More

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Gee W, Thankyou for returning to the Sheraton on the Park and for your wonderful feedback. I’m delighted you so thoroughly enjoyed your stay with us and look forward to your speedy return. Warm regards Bernhard Langer Hotel Manager More

Washington DC, District of Columbia
Top Contributor
613 reviews 613 reviews
318 hotel reviews
296 helpful votes 296 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for one night. I had an odd experience. Check-in was very slow--there was a long line and, despite the line, only two agents working the many computer stations at the front desk. Agent was apologetic for the wait, at least. Upon check-in, agent originally told me I was getting a king room on a high-floor--I had reserved... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear brmusicman, I greatly appreciate the time you have taken to provide such a thorough review of your stay at the Sheraton on the Park and apologise we did not meet your expectations in terms of room allocation. Warm regards Bernhard Langer Hotel Manager More

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Additional Information about Sheraton on the Park, Sydney

Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton On The Park, Sydney Hotel
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Sydney
#13 Romantic Hotel in Sydney
#14 Family Hotel in Sydney
#18 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Official Description (provided by the hotel):
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. ... more   less 
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