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All 182 Sydney hotels

Sheraton on the Park, Sydney

5.0 of 5 Hotel   |   161 Elizabeth Street, Sydney, New South Wales 2000, Australia
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Sheraton on the Park, Sydney
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85%
Ranked #22 of 182 Hotels in Sydney
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Winos54 Melbourne, Australia
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1,810 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

I used to stay at the Sheraton very frequently as I am a gold member of SPG so enjoy the benefits of an upgrade and the late 4pm checkout. Inhouse reservation did not match the cheaper rate like they usually do. After not being looked after at all by front desk and even manager who is only 10 months at... More

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Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night at the Sheraton to catch the Joe Bonamassa gig at the State theatre on Sunday night before moving to the Four Seasons for the week. I went to the restaurant to have an early dinner as I figured there wouldn't be many places open on Sunday night in that part of town. I was told the restaurant... More

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Sydney, Australia
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was in a real rush to check into the hotel room as it was a surprise for our friend. My friend who booked the room rang ahead to say I would be checking in and requested an early check in. She was told to arrive before one and there would be a room available. So I went down at... More

Was this review helpful? Yes 2
Grindelwald, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed for 2 nights as part of a conference group and found the hotel well run and our group very well catered for. I arrived early and my room was ready. The rooms are large but my view of a concrete wall was a bit depressing. If you stay for leisure make sure you get a view. Our conference... More

Was this review helpful? Yes 2
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Laz S Thank you for taking the time to review your stay at the Sheraton on the Park and for your pleasant feedback. I’m delighted your Conference was a success and we hope to welcome you back for a leisurely stay in the not too distant future. Warm regards Bernhard Langer Hotel Manager More

Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Quiet room with park view. Helpful staff. Delicious breakfasts. Right in the heart of Sydney, close to train station, top shopping, right on Hyde park. Heated pool and spa. Spa prices were too high otherwise I would have loved to book a facial or massage. Overall we really enjoyed our stay.

Was this review helpful? Yes
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Brigid M Thank you for choosing to stay at the Sheraton on the Park and for your high rating of our hotel. Our breakfast offerings are certainly very popular with our guests as is our location! Warm regards Bernhard Langer Hotel Manager More

Grafton, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Stayed in a suite for the special occasion of my 40th birthday. Very disappointed. Bad service. We carried our own luggage to our rooms and the service continued to be average. The food was also poor standard for a hotel of this rating. I want a refund please. My husband and I will never stay here again.

Was this review helpful? Yes 2
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Leigh B Please accept my sincere apologies for the less than perfect stay you had at the Sheraton on the Park, on what was such a special occasion. Our team work very hard and strive to meet all our guest expectations and requests. It does surprise me to read your comments relating to our food offerings as we have... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Booked into an executive suite. Have access to club facilities. This includes breakfast. This was very limited and service was poor. Breakfast ends at 10am. Another guest asked for the eggs to be replenished at 9:30. She was told that they had run out and there wouldn't be anymore provided. We ordered room service - overpriced. A club sandwich was... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Spaghettimuncher Please accept our apologies for the less than perfect stay you had encountered and rest assured, I your comments have been addressed with the appropriate Departmental Managers for review and improvement. I appreciate you bringing these points to my attention and we hope to have the opportunity to welcome you back soon. Warm regards Bernhard Langer Hotel Manager More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I just spent a relaxing weekend break in this hotel. I live in Sydney and had always liked the location of this hotel. In the centre of everything but overlooking beautiful Hyde Park. I have had better 5 star hotel experiences but have paid a lot more for them, so consider this hotel great for what I paid. Check in... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Anne B I appreciate the time you have taken to post your review on Tripadvisor and for your wonderful feedback. Our location is perfectly centred in the midst of Sydney CBD and central to all shops and Sydney landmarks. Im delighted we were able to upgrade you on arrival and that you enjoyed our Sheraton Sweet Sleeper bed! I... More

CANBERRA ACT
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a special deal which upgraded us from a "club" room to an executive suite with club access. An absolutely luxurious and spacious room with lavish bathroom and expansive views all the way to Sydney Heads. The staff were fabulous, engaging, receptive and responsive to our needs whatever they may have been. The hotel is... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear NOVO1 I’m so delighted to read your review and appreciate your 5 Star Rating on Tripadvisor. Sounds like you had a fantastic stay with us which left you with such great memories of the Sheraton on the Park. Warm regards Bernhard Langer Hotel Manager More

Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location for shopping and visiting all tourist spots like circular quay, botanic gardens, opera house etc. Staff excellent, attentive, polite, helpful and always courteous. Parking is easy and convenient and I have always been able to leave car parked there after checkout which has allowed me to continue my visit around cbd until I leave in afternoon. Pool upstairs... More

Was this review helpful? Yes
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Jord1711 It’s an honour to read your review of which I greatly appreciate the time you have taken to provide. Im delighted you had the opportunity to utilise all our facilities and that you keep coming back to the Sheraton on the Park. Warm regards Bernhard Langer Hotel Manager More

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Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton

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