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Sheraton on the Park, Sydney

#25 of 176 Hotels in Sydney
Certificate of Excellence
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161 Elizabeth Street, Sydney, New South Wales 2000, Australia
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Sheraton on the Park, Sydney
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Sheraton on the Park, Sydney
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    2,489 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (679)
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    Shanghai, China
    Level Contributor
    9 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    3 of 5 stars Reviewed yesterday NEW

    I last stayed at this hotel back in the 90's at which time it was one of the best hotels in the city. The hotel has not changed much since then and the overall maintenance of the hotel is nicely done. Room size is generous and the location is very convenient. However, the overall service is average. I called for... More 

    Was this review helpful? Yes
    Sydney, Australia
    5 of 5 stars Reviewed 3 days ago NEW

    We recently stayed at the Sheraton on the Park for my girl friends birthday. We had a great stay. The staff were very friendly. The room was excellent. The bed was so comfortable and the food was great. In general we would stay again and would recommend to other people to stay. Well done Sheraton the Park. We had a... More 

    Was this review helpful? Yes
    Perth, Australia
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 3 days ago NEW

    I travel a lot for work & I am used to "something" always going wrong or not being right at my hotels. I was at The Sheraton on the Park for 5 days & couldn't think of 1 thing to recommend they could improve on for next time I stay. The staff are well presented, well mannered & genuinely came... More 

    Was this review helpful? Yes 1
    A TripAdvisor Member
    5 of 5 stars Reviewed 3 days ago NEW

    Every need is attended to at the Sheraton on the Park. The staff are very helpful and bend over backwards to assist and accommodate you. I felt really welcome there from the very beginning. We had an executive suite and it was a great size for a family of four. The pool was a bit cold for little kids but... More 

    Was this review helpful? Yes
    Level Contributor
    26 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    We stayed her for a week a week during a family holiday. The location is perfect for exploring Sydney - right in the centre of town. The room was pleasant and the bed super comfortable. Room service was ok and breakfast varied and good (what you would expect from a 5 star hotel in the middle of the city). We... More 

    Was this review helpful? Yes 1
    Newcastle, New South Wales, Australia
    2 reviews
    5 of 5 stars Reviewed 3 days ago NEW

    Attended a 2 day work conference. The hotel, the food, the facilities were top notch. The staff were extremely professional but also helpful and friendly. The rooms were spacious and well appointed. That was a work experience can't wait to go back for pleasure....

    Was this review helpful? Yes
    Sydney, Australia
    Level Contributor
    50 reviews
    30 hotel reviews
    common_n_hotel_reviews_1bd8 59 helpful votes
    2 of 5 stars Reviewed 5 days ago NEW

    Firstly we paid $199 to stay here on a Friday night but as the adage goes you get what you pay for. We booked a room with a king bed but ended up with a queen. Room was very small and the city view was an ugly brick wall and air con vent which hummed all night. Shower door wouldn’t... More 

    Was this review helpful? Yes 1
    Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

    Dear Ozzieflyer, Thank you for taking the time to provide your feedback and for choosing to stay at Sheraton on the Park. We take pride on all of our guests reviews. Our sincere apologies for any disappointment experienced during your stay with us at Sheraton on the Park as it is certainly not our intention to cause you any frustration.... More 

    Horsley
    Level Contributor
    3 reviews
    3 hotel reviews
    5 of 5 stars Reviewed 6 days ago NEW via mobile

    This place is beautiful. The room was luxurious and the buffet breakfast is to die for. We also had dinner in the restaurant which was 5 star as well. We have stayed here a few times and think it's well worth the money. It's central to everything and yet very quiet and the staff are always willing to help.

    Was this review helpful? Yes
    Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

    Dear F8919HYlindap, Sounds like you had a great stay with us here at Sheraton on the Park and I appreciate the time you have taken to let us hear of your delightful experience. I’m so pleased you have thoroughly enjoyed our facilities, including our signature restaurant, Feast, and I certainly agree the breakfast buffet has a delicious variety. I’m delighted... More 

    Canberra
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 1 week ago NEW via mobile

    This is the 2nd time we have stayed here in so many months. Last visit I vowed never again. This time only because the Langham & Marriott were both full. The executive room was nice. We asked for a " Park View room" which we had " just". On level 9 partial corner room @ over $500pn was not worth... More 

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    Philadelphia
    Level Contributor
    85 reviews
    27 hotel reviews
    common_n_hotel_reviews_1bd8 75 helpful votes
    5 of 5 stars Reviewed 1 week ago NEW

    Stayed here for 6 days/5 nights for a business trip. Great location to the business district and shopping and across from a beautiful park. No views of the Harbour but an easy 15-20 minute walk down to the Harbour. Service here is high end, friendly and effecient. I didn't find the place to be dated as others have mentioned, my... More 

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