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All 182 Sydney hotels

Sheraton on the Park, Sydney

5.0 of 5 Hotel   |   161 Elizabeth Street, Sydney, New South Wales 2000, Australia
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85%
Ranked #21 of 182 hotels in Sydney
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Saverina F Sydney, Australia
  • Reviews (1,778)
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1,778 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (442)
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English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Have stayed at the Sheraton on the park at least once every year for the last 5. Great location - walking distance to the museums, Oxford St, Surry Hills, Darling Harbour, Circular Quay etc. Service has always been exemplary and we have always enjoyed the lunch/dinner buffet.

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Moreno Valley, California, Usa
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Sheraton on the Park twice in March 2014. We arrived after a 15 hour flight from LA and were immediately checked into our room. It had a great view of the park. The bathroom was huge. The room was clean and comfortable. Breakfast buffet the next morning was great, with plenty of choices.... More

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Larry M Thank you for choosing to stay at the Sheraton on the Park and for your very kind feedback. I’m so delighted to read your review and that we ensured your stay was so memorable and hope to have the opportunity to welcome you back when your travels return you to our shores. Warm regards Bernhard Langer Hotel... More

Singapore, Singapore
Top Contributor
69 reviews 69 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed as a family for 10 days recently. Overall the hotel was very good and comparable to other hotels in Sydney of a similar price. Service was overall very good and when travelling with young children, it is important to have a hotel and staff that are able to be empathetic to the situation. Service of note: Sam on... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Addisongreen Im so delighted to read your review and am thankful for choosing to stay at the Sheraton on the Park for your family holiday! I very much appreciate your kind words and praise about our Hotel and indeed the great team of people we have working here and have taken your feedback on board also. We look forward... More

Broadbeach Waters
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have enjoyed staying at Sheraton on the park over twenty years. Flying into Sydney, one can catch the airport train, arrive at St James station, walk across the road and be in your room in less than 40 minutes. We have enjoyed Sheraton Club Lounges in 4 continents over the last 12 months and Sydney is by far the... More

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Kazacos11 Thank you for your continued loyalty and patronage to the Sheraton on the Park over the 20 Years! I have certainly taken your feedback on board and look forward to being of continued service to you in the future. Warm regards Bernhard Langer Hotel Manager More

Bangkok, Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

An OK stay was ended with the checkout experience from HELL! I prepaid for my five night stay and on check out the receptionist would not accept this fact and I ended up having to login to my bank account in reception and show her the transaction. very embarrassing and irritating. Finally I had to return in a rush to... More

Was this review helpful? Yes 1
Caloundra, Australia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Highly recommend staying here. Rooms were enormous modern and very clean right down to the walk in robe. The food here for the 3 days I stayed was most impressive. High quality and a great selection. Staff were more than helpful and nothing was ever to much trouble.... Was here with work leaving on the Friday to stay in another... More

Was this review helpful? Yes 1
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Robert R Im so pleased you enjoyed your guest room and your time with us. Indeed Sheraton on the Park has the largest standard rooms you will find in Sydney CBD Hotels! Warm regards Bernhard Langer Hotel Manager More

Dubai, United Arab Emirates
Top Contributor
58 reviews 58 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Service is excellent. Rooms are lovely. For this price tag it cant be beaten. Location is perfect for work and leisure. Foos is also good and reasonably priced. Its just a great all round place to stay.

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Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Nickneal Thank you for choosing to stay at the Sheraton on the Park for your trip to Sydney and for your wonderful feedback. We hope to have the opportunity to welcome you back when your travels return you to our shores. Warm regards Bernhard Langer Hotel Manager More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Last week i took a senior colleague for a spa afternoon as a thank you for her hard work. I usually go to The Langham for these afternoons but thought i'd try the Sheraton as The Langham was being renovated. From the outset it was such a disappointment. We arrived to be told that our appointments were 2.30pm even though... More

Was this review helpful? Yes 2
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Samos73 I appreciate the time you have taken to provide us with your feedback regarding your recent Spa Experience in the Sheraton on the Park. Rest assured I have taken your feedback on board and discussed your concerns with our Management Team for review and improvement via our ongoing Quality Control Program and hope to have the opportunity to... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Forr sutch a lovely looking hotel this place needs to get with the times.We had a lovely room and the pool area was great but that's where it ends we paid for the lounge and were told it was full so we couldn't get in until I complained the evening buttet was very overpriced for the quality they provide and... More

Was this review helpful? Yes 3
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear chef999 Please accept my sincere apologies for the disappointing feedback you have provided regarding your recent stay with us. Our Sheraton Club Lounge is indeed a very popular choice for our guests however our apologies for the disappointment and inconvenience this had caused. Warm regards Bernhard Langer Hotel Manager More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have just checked into a Suite for 5 nights. Prior to arrival we were emailed by the hotel asking us if we wished to pay for an upgraded suite, having an upgrade certificate which was valid for the 5 nights we chose to use the voucher for the upgrade. Upon checking in we were told by a rather indignant... More

Was this review helpful? Yes 2
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review

Dear Garry E Thank you for taking the time to post your review on Tripadvisor and from the very outset, would like to apologise for the disappointment and inconvenience caused. Please note your upgrade voucher is subject to availability as per the terms and conditions stated on the voucher. Prior to your arrival there was availability however when you had... More

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Additional Information about Sheraton on the Park, Sydney

Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton

582 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Sydney #13 Romantic Hotel in Sydney #14 Family Hotel in Sydney #20 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. ... more   less 
Number of rooms
557

Questions & Answers

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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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