We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quay West Suites Sydney

5.0 of 5 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Hotel website
Offers & Announcements
Free Breakfast Offer
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Quay West Suites Sydney
Professional photos View all
Browse nearby
Quay West Suites Sydney
Write a Review

760 reviews from our community

Traveler rating
    473
    202
    45
    29
    11
See reviews for
321
158
23
101
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (760)
  • Mar-May only
    (162)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (202)
  • Dec-Feb only
    (192)
All months
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

It took a while to find as the sat nav does not give driving directions to the door. Hotel is located in high rise building in between the Four Seasons and the Shangri La. At check we were told we were upgraded to a penthouse! We were shown to the room and given instructions on how to use keys and... More 

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here recently for one night. The one bedroom suite was very large and spacious, the living space well appointed with dining table, lounge and a reasonably large kitchen. The apartments location is somewhat on the edge of the city but being close to The Rocks allows access to many restaurants and Sydney's historic beginings. The pool is quite... More 

Was this review helpful? Yes
Australia
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Our two bedroom suite had an unobstructed view of the Opera House, the Sydney Harbour Bridge and Circular Quay. We watched the cruise ships come in and out and the fireworks and the ferries. With four adults, a two room suite at Quay West Suites was a good option for us. We were tossing up over that or two hotel... More 

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

he best thing about Quay West is its great location. It is situated within the historic The Rocks area, and is also within walking distance from Circular Quay, Sydney Harbour Bridge, Opera House, train stations, several supermarkets and the CBD. I stayed here for about a month just after moving to Sydney, and staying in a 1-bedroom apartment overlooking the... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'prsmehra', Thank you for your review. I am pleased you enjoyed our location and view. We are always happy to accommodate long term guests such as yourself. In the future, if you do wish to have a holiday with us, our one bedroom harbour view suites have balconies which bring in a lot of fresh air. Best wishes with... More 

Sydney, Australia
Top Contributor
80 reviews 80 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am always impress with this hotel situated on Sydney harbour. The 1 bed room with balcony harbour view is the best value for money. The old Sydney town and the Rocks area is a short walk from the hotel and very convenient to all amenities. I just want ot relax and watch the Sydney harbour traffic and view. Very... More 

Was this review helpful? Yes 1
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'adstone888', Thank you for your feedback. I am pleased to hear you love our one bedroom harbour view suites and enjoy our pool. We hope to welcome you back in the future. Best wishes, Joleen Hurst General Manager More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As someone who spends 100+ nights/year in Hotels, few places stand out like Quay West Suites Sydney. At every 'moment of truth' staff reinforced how and why this is a 5 star venue. The Suite was beautifully presented, comfortable, spacious and highly functional. The location is superb with so much history, activity and choice at the front door.

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'jec380', Thank you for your review. Having stayed in many hotels, I am so pleased to hear you rate our hotel and staff so highly. I hope to welcome you back. Best regards, Joleen Hurst General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had booked a 2 bedroom apartment . When we arrived we where up graded to the penthouse. The apartment was beautiful and the view of Sydney was amazing. The staff was very helpfull. We would highly recommend staying at Quay apartments in Sydney.What a unforgettable night. Thanks to Quay apartments.

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Maria F', Thank you for taking the time to review our hotel. I am pleased to hear you enjoyed your upgrade and had a great night here. Kind regards, Joleen Hurst General Manager More 

London, United Kingdom
Top Contributor
140 reviews 140 reviews
43 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a one bedroom suite (1405) which has two balconies and wonderful views of the harbour bridge, Circular Quay and the opera house. Washer/dryer facility useful but we did not cook. Did not have the breakfast. WiFi free to Accor club members, but quite slow and only in the lobby and bar areas. Easy walking down to the Rocks... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Retired_engineer_58', Thank you for taking the time to review our hotel. I am pleased to hear you enjoyed your room and the view from your room. Thank you for your feedback regarding our internet. We are currently working on improving this facility. I hope to welcome you back! Kind regards, Joleen Hurst General Manager More 

Top Contributor
72 reviews 72 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic 10 day stay here with superb views of the Harbour Bridge and Opera House. Apartments are spacious, fully serviced And well equipped. Our dish washer wasn't working and when we reported the fault, reception sent up a huge bowl of fruit as an apology. They couldn't get the parts while we were there but offered to send someone up... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Ian S', Thank you for such a wonderful review. We try to assist where we can, when there is an issue and I am pleased to hear you enjoyed your fruit platter! Best wishes, Joleen Hurst General Manager More 

Newcastle, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here a few times, & as always it is excellent ! The Service is impeccable. Our most recent stay approx two weeks ago we were treated to a room upgrade, to the 12th floor the iconic views of the spectacular Harbour with the Harbour Bridge & Opera House were stunning, we did not want to leave the room... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'DMurp1957', Thank you for taking the time to review our hotel and facilities. I am pleased to read that you enjoyed our view and service. Best wishes, Joleen Hurst General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quay West Suites Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quay West Suites Sydney

Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Quay West Suites Sydney 5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Cheap Tickets, Agoda, Priceline, Travelocity, Despegar.com, getaroom.com, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Quay West Suites Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#11 Romantic Hotel in Sydney
#13 Luxury Hotel in Sydney

286 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (265)
Viewed
Room/suite (55)
Viewed
View from room (80)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (19)
Viewed
Bathroom (11)
Viewed
Dining (23)
Viewed
Family/play areas (1)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay