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All 182 Sydney hotels

Quay West Suites Sydney

5.0 of 5 Hotel   |   98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
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Quay West Suites Sydney
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88%
Ranked #11 of 182 hotels in Sydney
Certificate of Excellence 2013
A recent review
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619 people have reviewed this hotel

Traveler rating
    385
    166
    34
    24
    10
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261
125
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84
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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  • English first
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  • German first
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English first
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were really pleased with the 2 bedroom apartment overlooking the harbour room 2204 (22nd floor). We booked it through travelbag and got breakfast included which is worthwhile as Australia is so expensive at the moment for us Brits especially for a family. Apartments are very spacious, wonderful view, great housekeeping and lovely beds. We washed all our clothes and... More

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Hunter Valley, NSW
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here in January with 2 adults and 2 children on 5th floor 2 bedroom with city views. The concierge service was great and the concierge was very helpful with our car, luggage, and general information. The rooms was great and we were very happy with the accommodation, the only disappointing thing was that there is no information folder,... More

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JoleenH2000, Front Office Manager at Quay West Suites Sydney, responded to this review

Thank you 'areasontosmile' for your feedback, and I am so pleased to hear that you and your family had an enjoyable stay here with us. The Concierge team really are an integral part of our team here at Quay West and I will ensure this feedback is passed on. I would like to discuss the credit card issue with you... More

Melbourne, Victoria, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

All the positive reviews on tripadvisor regarding this apartment style hotel are true!! The special family occasion was to celebrate my father's 75th birthday and the two (2) bedroom apartment was a surprise gift from my partner and I. From the moment we pulled back the blinds we were spellbound by our 20th floor view taking in both the Harbour... More

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JoleenH2000, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Michael K', thank you so much for your kind words regarding your recent stay with us! I am so pleased that your father had a wonderful birthday with us, and I do hope he enjoyed our birthday gift. We would love to welcome you back to Quay West Suites for your next upcoming family celebration! Kind regards, Joleen Hurst... More

Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Our family of five stayed in a 2 bedroom harbour view unit for 3 nights. The views were incredible and the location in the Rocks was great. The room was fine and clean but furnishings and carpet were very outdated. Adequate, but nothing special - especially for the price. Our biggest problem with the hotel was the lack of wifi.... More

Review collected in partnership with Accorhotels.com

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JoleenH2000, General Manager at Quay West Suites Sydney, responded to this review

Thank you 'safchicag0' for your response. I am glad to hear that your stay in Sydney was enjoyable and would like to take this opportunity to apologise for the short period the hotel did not have wireless Internet. Unfortunately this was a much larger issue than anticipated and can assure you that all possible solutions were being acted on 'behind... More

New Plymouth, New Zealand
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights with my wife while visiting Sydney on holiday, staff were very friendly and welcoming, helpful with all our bags, etc. The best room we could get was on 12th floor so unlike all the other reviews saying they had a great view all we got to see was some other buildings at a low level which... More

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JoleenH2000, General Manager at Quay West Suites Sydney, responded to this review

Thank you Matthew H for your response, it sounds like a lovely time in Sydney! Fort Dennison is definitely a fantastic spot to go for lunch. Regarding the views of the room, views of Sydney Harbour are guaranteed when booking either a 1 Bedroom Harbour View or a 2 Bedroom Harbour View. By the looks of your photos, unfortunately a... More

Tiburon, CA
Top Contributor
224 reviews 224 reviews
49 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We rented a single bedroom apartment on the 20th floor, which had a nice view over part of the Darling Harbour area. The apartment , which we had for 12 days, was quite well furnished, with all mod cons, including a washer/dryer, dishwasher, oven, fridge, etc. It had a nice bathroom with separate bath and shower and a powerful extractor... More

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JoleenH2000, General Manager at Quay West Suites Sydney, responded to this review

Thank you 'nepenthium' for your response, sounds like you had a wonderful stay here with us at Quay West Suites. As you had booked your room through a rental program, we would love to welcome you back to the Quay West Suites Hotel to experience our full service. Kind regards, Joleen Hurst General Manager More

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Additional Information about Quay West Suites Sydney

Also Known As:
Quay West Suites Sydney Hotel
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney
Quay West Suites
Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#11 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Quay West Suites Sydney 5*
Reservation Options:
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