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Quay West Suites Sydney

Travelers' Choice award winner
98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
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Quay West Suites Sydney
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893 Reviews from our TripAdvisor Community

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Traveler rating
    559
    236
    54
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    12
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380
191
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (893)
  • Mar-May only
    (221)
  • Jun-Aug only
    (252)
  • Sep-Nov only
    (202)
  • Dec-Feb only
    (218)
All months
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed for five nights and used Quay West as our Sydney home base. We rented a two-bedroom suite and the rooms are quite large and very well equipped, but the stunning feature is the view. The hotel towers over the Harbor Bridge and Opera house and you just can't stop looking. We loved the apartment style housing and actually... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Reisen-Ente', Thank you for your wonderful review. I am pleased you had such a great stay with us and loved our views. Hope to welcome you back! Kind regards, David McDonald General Manager More 

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

This weekend was booked as a 6 year anniversary surprise for my girlfriend and I. I had booked the Harbour Bridge room as a surprise well in advance to ensure we would get to stay in this room on our anniversary. I got a really good deal on the room. Cheaper than the usual rate. About 20minutes after leaving the... More 

Was this review helpful? Yes 1
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'JaydeCB', Thank you for taking the time to review your stay with us. I sincerely apologise about the mishap experienced with your room availability. We did have a genuine case where an international guest had fallen ill, and we were not able to move them into another room. I know this was extremely inconvenient and put a dampen on... More 

UK
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Did what it said on the tin. Fantastic views of the opera house and bridge from the room. Reasonably well kitted out with small kitchen and washing machine/dryer. Nice and close to the rocks and circular quay for restaurants /ferries. Thoroughly enjoyed our short stay .

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Gazateer', Thank you for your wonderful review. I am pleased you had a great stay with us & I hope to welcome you back. Kind regards, David McDonald General Manager More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived from the UK early in the morning. The view was very definitely "HELLO SYDNEY", the view was fantastic. The sun rises and sunsets delighted us for the 2 days that we stayed. The location is great for the rocks, circular quays and the opera house. All were in walking distance. When jet lag got the better of us,... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Sally W' Thank you for your wonderful review. I am pleased you had a great stay with us & I hope to welcome you back. Kind regards, David McDonald General Manager More 

Bangkok
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The views of the harbour were stunning! It was fabulous to sit and watch the sun rise over the Opera House and the cruise ships and ferries coming and going. Our room was a very good size and the kitchen was well equipped. The swimming pool was heated and the room had 180 degree views of the harbour. There are... More 

Was this review helpful? Yes 1
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Carina H'm Thank you for taking the time to review you stay with us. I sincerely apologise about the various issues you experienced. This definitely does not reflect our usual high standards of customer service. Kind regards, David McDonald General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location, location, location... You are in the heart of Sydney with ease of access to transit, markets and attractions. Side-by-side with the brand name high price hotels, but you have more amenities, the same views for much better value! My wife, 6 y/o daughter and I spent seven nights at a city view room. The near floor to ceiling windows... More 

Was this review helpful? Yes 1
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Kingcoparamedic', Thank you for your wonderful review. I am pleased you and your family had such a great stay with us! Hope to welcome you back. Kind regards, David McDonald General Manager More 

Leongatha
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Living in Victoria and my sister in Brisbane we decided to meet half way for a long weekend. We booked a 2 bedroom harbour view apartment and we couldn't have asked for anything better. From the time we opened the door and saw the view from our lounge area we knew we were in for a good weekend! The staff,... More 

Was this review helpful? Yes 1
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Sue G', Thank you for your wonderful review. I am pleased you and your sister had a great time with us and I look forward to welcoming you back. Kind regards, David McDonald General Manager More 

Melbourne, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this place was great - easy to get to by car, with parking even thought its in the CBD. Great views of the SHB and the city, big indoor pool and rooms with sofa beds for the kids. Everything was nicely decorated and new.

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Beth M', Thank you for taking the time to review you stay with us. I am pleased you and your family had a great time with us & I look forward to welcoming you back. Kind regards, David McDonald General Manager More 

Taree, Australia
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in the Quay West Suites in order to attend a business awards night in Sydney and chose to make a slightly longer stay and see Les Miserables too. The accommodation was definitely one of the highlights of the weekend. The location is fantastic and the quality of the accommodation is excellent. Once we had parked our car (well,... More 

Was this review helpful? Yes
Hagen W, General Manager at Quay West Suites Sydney, responded to this review

Dear 'Turaga_11', Thanks for your wonderful review. I am pleased you had such a great stay with us during Les Mis! Kind regards, David McDonald General Manager More 

Hotel Review Summarization

What travelers say

  • Opera house(14)
  • Harbour Bridge(13)
  • City view(6)
  • Bedroom suite(4)
  • Very comfortable(3)
  • Rocks area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

661 photos of this hotel

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Room/suite (61)
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Hotel & grounds (29)
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Pool/beach area (21)
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View from room (94)
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Bathroom (13)
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Dining (25)
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Other (52)

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1-Bedroom City Harbour Room (92)
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1-Bedroom Harbour View Room (76)
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2-Bedroom Harbour View Room (97)
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Amenities (19)
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Pool (19)
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Restaurants and Bars (18)
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The Hotel (21)

Management photos: Courtesy of the property manager

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Hotel & grounds (8)
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Room/suite (7)
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Dining (4)
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Other (4)
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