Check in was slow and we had to wait forever for the room to be ready...Management thinks it's a great idea to put students as front desk counter staff of a 4 star Hotel...= very unprofessional . $40 for internet per day is the worst I have seen anywhere....and Mac Donald down the road has got it for free....I would... more

We arrived in Sydney by taxi from the train. Driver didn't know the hotel. Finally found it and no one greeted the cab The Concierge / bellman took our luggage and then we checked in with "Winny". Her immediate attitude was not one of accomodation. She told me we had a queen bed without a view. I explained that I... more

We recently stayed in a harbour view two bedroom apartment on the 14th floor. Whilst the view was fantastic 180deg view of harbour bridge and opera house that was the only fantastic thing about the place. The room, reception and also the pool area is looking very old and tired and is in need of an update. The bathrooms in... more

Our family of three stayed here for a long weekend in a two bedroom apartment. As others have said before the apartment was well appointed, lovely and clean, with fabulous views. We booked for a good price through Wotif, and were a bit worried that we might end up with a second rate apartment in the complex, but not to... more

My husband and I must agree with all the favourable reviews of the Quay West apartments. This was our first stop on a three week tour of Australia and what a wonderful way to start our trip. We booked it because of the traveler photos we saw here in TA and we were not disappointed. Our view was spectacular from... more

We prefer to stay in apartments rather than hotels when we travel, and Quay West is a good solution for travellers looking for an apartment with views of Sydney Harbour. You pay a bit extra, but it's worth it. The double view of the bridge and the Opera House awaits. The two bedroom flats in this complex are well appointed... more

Stayed at QW for 3 nights with a young toddler. 1 bedroom suite (deluxe) on the 20th floor gave great views out over the city with a peek of the harbour. Staff were very friendly, room was clean with good servicing daily. Suite was well equipped - 2 TVs, large lounge/dining and a good size bathroom with tub and shower.... more

We had travelled to Sydney from London and had only two nights in Sydney only. Saying that the Quay West Suites were brilliant is an understatement!. Our 2 bedroom apartment was fantastic! Fully equiped with washing machine/drier/fridge etc, there was so much room for myself, husband, Tom (11) and Sophie (8). It couldn't have been more perfect location for us.... more

I was really surprised but the size of my suite really got used to sleeping in a shoebox. You know roll out of the bed and straight into the bathroom, not with this hotel. I read that all the rooms are suites and have a full kitchen and laundry. Even though I was only in for one night, just having... more