The first thing to say is that the staff are fantastic. Absolutely fantastic. They are helpful, knowledgeable, and genuinely friendly. Second, and the thing that Quay Grand sells itself on, is the location. We were lucky enough to get a harbour view suite and we slept with the curtains open. What a view! If you're in the city for New... More

I asked for a high floor when booking and got the lowest. Had to change my keys 3 times. The door on the gym and pool was faulty the whole stay. Had to ask to get somebody to let me in each time I wanted to use it. Suggested they leave the door open or at least put a sign... More

Amazing location and views! We have been to the ECQ bar on level 1 on many occassions where the Bar Manager is so helful and pleasant all the time. To stay at the hotel for a night was a treat! Great balcony, large kitchen, lounge and bedroom.(Harbour view). The cruise ships come and go regularly so you will probably see... More

Had a great stay we stayed for two nights location brilliant great views looking forward to staying here again. More

My Wife and i have stayed twice at the Quay Grand once in Jan 11 (Garden View) and Dec 11(Harbour View) The service is really good, They even show you to your room and show you everything in the room. The Rooms are unbelivable, The Harbour room is to die for but the Garden Room isnt without its charm either!... More

We spent our 10th Wedding Anniversary in a harbour view room at Quay Grand and were not disappointed. The hotel is in a great location with fabulous views. Excellent restaurants within walking distance. Staff were helpful and friendly and brought us up some champagne to celebrate our anniversary. Would definitely return. More

Want to look out over Sydney harbour and the foreshore? This place is awesome. We particularly liked the bar on the 3rd floor, drinks were reasonable ($7 for a Corona) and the decor was brilliant. Spotlessly clean, very friendly unobtrusive staff, walking distance to everything. We took the ferry to Watsons Bay, ate fish and chips, had a ball. Went... More

We planned a family holiday, (2 adults, 2 children), and wanted somewhere luxurious to stay in Sydney. I booked Quay Grand after reading reviews, speaking to the hotel on the phone and researching. Unfortunately, my husband and I were very disappointed. To start on a positive note, the actual location was fantastic, amazing views, (which you had to pay more... More

This was our second stay here and no complaints. We had booked harbour view – view really only of the bridge but hardly a complaint! Loved hearing Sydney wake up each morning and loved watching it go to sleep at night. Staff excellent, we don’t have a bad word to say! More