We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 182 Sydney hotels

Pullman Quay Grand Sydney Harbour

5.0 of 5 Hotel   |   61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Hotel website
Hotel amenities
Special Offer
Early Booking
Save Saved
You added Pullman Quay Grand Sydney Harbour to your Saves list
Pullman Quay Grand Sydney Harbour
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
93%
Ranked #6 of 182 hotels in Sydney
A recent review
5 of 5 stars reviewed 3 days ago
Sparkle59 New Zealand
  • Overview
  • Reviews (743)
  • Photos (648)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (214)
  • Location
  • More
Write a Review

743 people have reviewed this hotel

Traveler rating
    570
    127
    29
    12
    5
See reviews for
200
361
24
69
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
New Zealand
Top Contributor
81 reviews 81 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lovely property, stayed one night in Harbour view room. Very clean with comfortable bed and great pillows! Has a kitchen with everything you would want plus Nespresso machine and unlimited capsules! Love that. Staff very helpful and when we rang for more tea/coffee, housekeeping arrived within 5 mins - that's good service. We were in the end room by the... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed our stay in a one bedroom harbour view suite with it's mesmerising views of Circular Quay and the Harbour Bridge. Even though we could almost reach out and touch the ferries the room was peaceful during the night. It was very clean, very comfortable and had everything we needed. Loved the spa bath! Staff were welcoming, courteous and... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay in a very comfortable 1 bedroom suite with full kitchen, fantastic harbour views and close to amenities as well as train station and ferries if needed. All hotel staff made us feel very welcome with all our needs attended to.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here. The location is wonderful as you have close access to ferry, train and bus services. It is of course, near the Opera House and rooms on the quay side have views of the Harbour Bridge. The apartments themselves are spacious and comfortable. However, they are quite noisy because of the freeway nearby, the trains coming and... More

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

The Pullman has stiff competition around Circular Quay, and I'm sorry to say that it fell short in almost every way. The hotel is workmanlike. The decor is tired and could do with a refresh. The ventilation system in my room was so loud that it sounded like a waterfall or shower running -- I turned it off. I needed... More

Was this review helpful? Yes 1
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear epw2012, Thank you for taking the time to share your feedback with us after your recent stay. Please accept my sincerest apologies that your experience was short of the one we aim to deliver to our guests in a number of areas. I truly appreciate you bringing these issues to my attention so I can ensure they do not... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just home from long week-end here and will definitely return when visiting Sydney. The Reception Staff were very good , room was spotless, location was just spectacular, we were on the 10th floor overlooking The Harbour. The housekeeping gentleman was also courteous when I asked for an extra tea-bag...small things but make you "feel at home" ! Very central to... More

Was this review helpful? Yes
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear sandra c, Thank you very much for sharing the highlights of your long weekend with us here at Pullman Quay Grand Sydney Harbour. I am so glad your family enjoyed all aspects of what was on offer for you to experience... including the extra cup of tea. Thank you for your high recommendation. I very much look forward to... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all, the location is spectacular. The rocks, Sydney bridge, Opera house and botanic gardens are all in close proximity. Secondly, the staff overall were very courteous. The manager Chris even wrote a happy birthday note and left a nice surprise for us in the room. We had the botanic garden view, which was absolutely gorgeous and serene. Unfortunately,... More

Was this review helpful? Yes
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear anne d, Thank you for choosing to celebrate such a special occasion with us. I am thrilled you had an enjoyable stay celebrating your birthday so perfectly. Please accept me sincerest apologies we were unable to fix the spa immediately or have the availability to move you to a suite with one working. In order to fix the spa,... More

London
Contributor
11 reviews 11 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned to this property after an interval of thirteen years , to find that it had been taken over by Accor and renovated. We had a well equipped one bed apartment on the ninth floor overlooking the Botanic Gardens which was quiet and felt like home in the city. We didn't make much use of the other services (some... More

Was this review helpful? Yes
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear GXWLondon, Thank you so kindly for your review after your recent stay with us. You are very correct about our Garden View Suites; it is certainly very peaceful to relax in the suite overlooking the tranquil and serene gardens. Thank you for your feedback regarding our fitness equipment. I very much appreciate you bringing this to my attention. Looking... More

Auckland, New Zealand
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a weekend here to burn off some points, so paid one night on points and the other in cash. We had a harbour view suite and I imagine we got an upgrade to the top floor as we are Le Club Accor Gold. The hand written welcome card was a nice touch. The suite itself was nice and... More

Was this review helpful? Yes 1
Wayne T, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review

Dear starrf1re, As a loyal member of Accor, I would like to thank you for choosing to stay with us and providing us with your feedback after your stay. I am very grateful you had an enjoyable stay overall. I very much appreciate your feedback regarding the minor details in cleanliness of our suites. I will be sure to pass... More

Owners: What's your side of the story?
If you own or manage Pullman Quay Grand Sydney Harbour, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pullman Quay Grand Sydney Harbour? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Quay Grand Sydney Harbour

Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Orbitz, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Pullman Quay Grand Sydney Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney

648 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (279)
Viewed
Room/suite (72)
Viewed
Hotel & grounds (65)
Viewed
0:48
Videos (1)
Viewed
View from room (45)
Viewed
Dining (20)
Viewed
Bathroom (10)
Viewed
Pool/beach area (4)
Viewed
Family/play areas (1)
Viewed
Other (61)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (343)
Viewed
Amenities (14)
Viewed
King Suite Garden View (226)
Viewed
Pool (13)
Viewed
Restaurants and Bars (24)
Viewed
The Hotel (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Sydney with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Sydney #3 Family Hotel in Sydney #5 Luxury Hotel in Sydney #11 Business Hotel in Sydney
Hotel Class
Number of rooms
68

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Pullman Quay Grand Sydney Harbour and other travelers.
1 question
Ask a question
Questions? Get answers from Pullman Quay Grand Sydney Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer