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Metro Hotel on Pitt

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300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
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Metro Hotel on Pitt
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Metro Hotel on Pitt
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583 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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  • All months
    (583)
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    (177)
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Christchurch, New Zealand
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Metro Hotel whilst staying two days in Sydney. The location of the hotel is great. 5 mins to either Town Hall or Museum Station and about 10 mins from central so easy to get around on foot.The staff were friendly and helpfull, the room was clean (and looked like it had been recently refurbished) bathroom great. The... More 

Was this review helpful? Yes 2
Yass, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in a Superior Room for a couple of nights and it was great for a short stay. The buffet breakfast was excellent quality and value for money. The hotel's location was very central to the CBD and World Square. Plenty of shopping and eatery options nearby.

Was this review helpful? Yes 1
Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed on previous occassions.Very helpful and friendly staff at reception.Room was great value for money.Easy walking distance to CBD and surrounds.Buses,trains & taxis within a couple of minutes walk of hotel.No trouble recommending this hotel,very pleasant stay.

Was this review helpful? Yes 2
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear Eddie M Thanks for the great review. Good to have our guests return to us and be happy time and time again. Look forward to welcoming you back. Cheers Simon Wanstall Property Manager More 

Gisborne, New Zealand
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a 3 night stay thru' House of Travel as part of a cruise package. We paid for a SUPERIOR room at Metro on Pitt. On arrival about 8.45pm, we showed our accommodation voucher which clearly stated a superior room, to the male clerk on the reception desk, who allocated us room 108 & gave us directions to find... More 

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear Bejae I apologise first and foremost for the confusion and subsequent handling of your room style concerns. We should have addressed this better and we will be discussing this in hotel briefings to ensure this is not the case again. Of course we do not expect our guests to stay in a room they haven't booked and you can... More 

Canberra, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has recently been refurbished. It's in a good location being right in the centre of Sydney. The rooms are a decent size and clean with great block out curtains and modern facilities. We stayed in a superior king room. Sadly this is where the positives end. The shower head is some kind of new minimalist design and the... More 

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SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear Kakotopia Thank you for your review. It is disappointing to read we were not up to the mark on your stay and you can be sure, entering guest rooms prior to departure time is not accepted as a practise here. In relation to double checking rooms, I can understand your comments and we will be working on how better... More 

Canberra, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was clean but small (not as bad as a Hong Kong) room. Bathroom has nice shower, but door opens across shower rack so you really need to shower with bathroom door closed. Room had small fridge, desk, 2 chairs and a small cupboard with ironing facilities. Tea and coffee. Conveniently set up. Comfy bed, well made, clean linen... More 

Was this review helpful? Yes
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear hotelreviewguy2015 Thank you for the review. Nice to know someone takes the time to consider a review. I apologise for the once off bad behaviour of our front office and we will be sure to discuss this in the coming days with everyone. We do hope to see you back. Kind regards Simon Wanstall Property Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a compact room through qantas, and I have read other reviews about the size of this room.... but I loved it!!! I only needed a bed and shower because I was out and about the cbd non stop. And you delivered, I find it hard to sleep in hotels, but not here, the bed was fantastic, the shower... More 

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear lissy73 Great to hear you had a good stay. Thanks for the review. It is always lovely to read when a guest has enjoyed our value. Look forward to welcoming you back. Cheers Simon Wanstall Property Manager More 

Mooloolah, Queensland, Australia
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The renovated rooms are great. Has everything I needed while being affordable. Bathroom is really great, I had a very ample shower area in my room. Huge wall mirror in the bathroom and a floor to 7ft mirror in the bedroom which was great for dressing. The breakfast is reasonably basic but good. Scrambled eggs, fried eggs, bacon, sausages, grilled... More 

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear Jeff J Thanks for the great review. We are going to really look at how we handle some billing concerns and appreciate your constructive advice here. Thank you. Look forward to welcoming you back. Cheers Simon Wanstall Property Manager More 

Sydney, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good, clean, affordable accommodation close to China Town and short walk to Town Hall and Darling Harbour. Accommodation was comfotable and reception staff very helpfull. Late check out was also very accommodating. Close to resturants and bars my overnight stay at Metro was an enjoyable experience.

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear Raphael Paul C Thank you for the great review. Look forward to seeing you again soon. Cheers Simon Wanstall Property Manager More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights and the rooms were comfortable and clean. Friendly staff at arrival and departure. Great location close to railway station, George street and convenience and food outlets. Highly recommendable.

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear jrpc007 Thanks for the great review. We look forward to welcoming you back. Cheers Simon Wanstall Property Manager More 

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