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All 182 Sydney hotels

Metro Hotel on Pitt

4.0 of 5 Hotel   |   300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
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Ranked #98 of 182 Hotels in Sydney
A recent review
4 of 5 stars reviewed 6 days ago
Asim Q Wagga Wagga, New South Wales, Australia
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426 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Wagga Wagga, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was hesitant about going to this hotel after my experience last year, but the manager had stated in response to my review that they were renovating. And there were some signs over there. So I thought I will give it a try, and the low rates were an attraction also. The rooms have indeed been renovated, mattress was good,... More

Was this review helpful? Yes
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

I am glad you had a much better experience this time around. We have left no stone unturned in the work being done on the hotel rooms. The hotel is looking fantastic and we can’t wait to show of the hotel once complete so please watch this space. Cheers Tom More

Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed hear for a couple of nights just to check if it had changed much since my last stay over 3 years ago. The good news is that it is still good value for money in a good location with many transport and shopping options close by. The rooms are of average size but quite clean. The service staff are... More

Was this review helpful? Yes
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

I am glad that you enjoyed your stay, in regards the bathrooms the good news is that we are in the process of refurbishing the hotel which will include the bathrooms. This process has begun and is estimated to be finished by February next year, and by the look of the few mock up rooms it will be fantastic. Hope... More

Sydney
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed one night in this hotel. It is in a very central location; close to Pitt Street Mall shopping precinct, cinemas, theatres and only a 3 minute walk from Town Hall station, and close to Museum Station, both of which are on the Sydney Airport line. Small restaurant downstairs which is convenient for dinner if you don't want to... More

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Tom M, General Manager at Metro Hotel on Pitt, responded to this review

We may need to get you on the payroll as that is a perfect review for our hotel. You have mentioned all of our best qualities and soon we will need to add brand new hotel to the review. Our refurbishment has begun and due to complete early next year which will be fantastic. Hope to see you back when... More

Lismore, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Metro on Pitt is a great hotel for budget conscious travellers in the heart of the city. Clean and comfortable with great service. The superior deluxe queen room has plenty of space, with a decent sized bathroom and shower. Comfortable bed with tea, coffee and milk included. Close to many takeaway and restaurants with many city destinations on Pitt street... More

Was this review helpful? Yes
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

We have 5 different room types to suits all budgets. And we certainly are in a great spot, restaurant and cafes galore however we do have our own located within the hotel that is just as good. We are also in the middle of a full hotel refurbishment, which is due to conclude in February next year. Hope to see... More

Perth, Western Australia, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a great location for those wanting to walk to attractions or catch public transport (Town Hall Station is very close, and Central Station is only a bit further). The room wasn't large but had everything required for those like me who only want a comfortable bed, good shower, some tea-making facilities and somewhere to keep my... More

Was this review helpful? Yes
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

We are located right in the heart of the city, and as mentioned in your review close to everything. And if not close there is enough public transport around to get you to where you need to be. We have been slowly upgrading the entire hotel which includes the extraction fans in the bathrooms, all to improve the guest experience.... More

Senior Contributor
27 reviews 27 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I was in town overnight , looking for a budget hotel to keep the expense claim down for the client . Location and price were fine , service good . The rooms were the issue as the carpets were old smelly stained , the bathroom had flooded to many times and you know what happens over time if they are... More

Was this review helpful? Yes
Tom M, Manager at Metro Hotel on Pitt, responded to this review

Appreciate the review, and would certainly be interested in finding out the room number you stayed in so I can investigate. However I will be sure to mention your comments to our staff as it is most important to us to receive good review on the thing we can control. As far as the carpets within our rooms, we are... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Comfortable, Convenient and most importantly "Clean" - Centrally positioned, close to public transport, markets and city shopping - a great location. You can have breakfast in the Hotel or eat at any cafe or restaurant close by. Would stay there again.

Was this review helpful? Yes 1
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

Appreciate the review, and yes we are right in the middle of the CBD close to absolutely everything. The hotel has a great breakfast product at an extremely reasonable price of $18. Most affordable breakfast in the city. Have a great day Tom More

Skopje, Republic of Macedonia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there for few nights. Room was spacious. Bathroom was fine size but a little bit older. The only problem i had was internet. It didnt work in room and even not on the floor. I stayed on 7 th floor. i need to use i had to stay and seat next to reception which was noise and even... More

Was this review helpful? Yes 1
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

You are correct our bathrooms are a bit older however the great news is that we are in the process of refurbishing our rooms and will have all of our rooms upgraded by end of February next year which will be exciting. I will certainly pass on the good comments to the Food and Beverage Staff as i am sure... More

West australia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a basic hotel, the rooms are clean and some of the rooms can be quite small. The staff are very helpful and friendly. Free wi fi. Excellent location to walk to Pitt Street Mall. Sydney Medical Centre is just around the corner and in the next street is the Police Station. Just across the road and down to... More

Was this review helpful? Yes 1
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

WOW what a review. You really did your homework around the city, however our coffee in our Brasserie is not too bad either. Soon we will have a refurbished hotel to add to the mix. We started earlier last month and are in full swing with a date for completion set at February next year. Hope to see you back.... More

Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at Metro on Pitt several times and have always enjoyed my stay. The pricing is good and the location is wonderful...easy walking to almost anywhere in the centre of Sydney city. I have always found the room to be small but comfortable and the shower generous with plenty of hot water; what more could I ask. My... More

Was this review helpful? Yes 1
Tom M, General Manager at Metro Hotel on Pitt, responded to this review

Great review, there is nothing more I need to add however I think I should. The restaurant refurbishment was the beginning of the refurbishment process. We have now also begun working on our rooms, with the completion being estimated at end of February next year. So by the time you return we will have a sparkling new hotel to show... More

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Additional Information about Metro Hotel on Pitt

Address: 300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metro Hotel on Pitt 4*
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Also Known As:
Metro Hotel Sydney
Metro Pitt
Metro Hotel Pitt

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