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Metro Hotel on Pitt

4.0 of 5 300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
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Metro Hotel on Pitt
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Metro Hotel on Pitt
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471 reviews from our community

Traveler rating
    45
    214
    142
    49
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Not a very pleasant stay. I booked this hotel with a late check out of 2pm, as I would be working an all night gig. Reception called me at 10:30 to ask when I was leaving, I explained I had late check out, they said I could stay till midday. My room was oddly shaped, completely surrounding the elevator. With... More 

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Senior Contributor
41 reviews 41 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hotel ticks off most basic boxes but the housekeeping staff effort is poor; after the first day's cleanup we came back to our room and the bathroom was not properly cleaned. There was still hair in the shower and dried soap bubbles on the side of the spa bath, and there were still food crumbs under the coffee table. Also... More 

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Melbourne, Australia
Top Contributor
50 reviews 50 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good hotel in great location! Clean and service was great. We booked this hotel for a weekend away for my sisters 60th and were given a complimentary bottle of wine to celebrate the occasion ! The room was clean and comfortable and right in the cbd. Breakfast was great and we were able to eat as much as we wanted... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Don't stay here, just don't do it. We were booked into the Metro Hotel on Pitt for 4 nights - we stayed GRUDGINGLY for 1 night before having to ask for a refund. Rooms are disgusting! The pillows were covered in mold, as was the bathroom floor. The bedsheets were dirty and covered in hair, the floor was sticky and... More 

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Ricky R, General Manager at Metro Hotel on Pitt, responded to this review

Dear Guest, We appreciate your feedback regarding your recent stay at Metro Hotel on Pitt and convey our sincerest apologies for any inconvenience you may have experienced during your stay with us. Please allow me to assure you that our standards in cleanliness are very high, and we pride ourselves in providing excellent customer service. The matter you reported on... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel for 2 night, was charged for first night when booked online, staff didn't notify us that they took the second night money when we checked out. The lady look my credit card & put in eftpos machine & didn't notify me what money she was taking out. I thought it would of been the money for... More 

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Ricky R, General Manager at Metro Hotel on Pitt, responded to this review

Dear Guest, We appreciate your feedback regarding your recent stay at Metro Hotel on Pitt and convey our sincerest apologies for any inconvenience you may have experienced during your stay with us. Please allow me to assure you that our standards in customer service are very high. The matter you reported on TripAdvisor is being thoroughly investigated, and any findings... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

Location was GOOD....... We arrived early front desk was more then happy to mind our bags till we could check in - On our return to go to our room no one could find our bag - no one explained how to use the left card (i don't travel often) felt stupid - bathroom MOULD MOULD MOULD in the bath... More 

Was this review helpful? Yes
Ricky R, Manager at Metro Hotel on Pitt, responded to this review

Dear Guest, We appreciate your feedback regarding your recent stay at Metro Hotel and convey our sincerest apologies for any inconvenience you may have experienced during your stay with us. Please allow me to assure you that our standards in cleanliness are very high, and we pride ourselves in providing excellent customer service. Metro Hotel On Pitt does not have... More 

Galway, Ireland
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Location is very convenient, and that's the reason why we choose to make the reservation. If your cleanliness standards are not hight- might be a good option. Unfortunately not in our case. During or stay we found some significant cleanliness flaws!

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Wollongong, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and recently stayed at this hotel it was clean and quiet nice bathroom comfy bed the only let down is that there was nothing in the fridge only 4 small uht milk there wasnt even a water jug so you could put some water in the fridge if you wanted to and this wasn't the basic room it... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Very basic room. Only view of other side of building. Bathroom needs a good clean in the not so obvious places but the underside of toilet roll cover should be a priority as it touches the paper you use. Friendly enough staff. Great location. Carpark is a block walk so if you have heaps of stuff id suggest dropping all... More 

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Palmerston North
Top Contributor
106 reviews 106 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was central, fulfilled our needs other than the restaurant being closed as we stayed during the Christmas break. The room was clean and well appointed and my only gripe was being woken at 5.10am by the rubbish truck clearing the bins! Friendly staff, and really no problems at all. Close to walk to Darling Harbour and rest of... More 

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Additional Information about Metro Hotel on Pitt

Address: 300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metro Hotel on Pitt 4*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, Hotels.com, Despegar.com, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Metro Hotel on Pitt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel Sydney
Metro Pitt
Metro Hotel Pitt
Hotel Style:
#80 Luxury Hotel in Sydney

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