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Metro Hotel on Pitt

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300 Pitt Street, Sydney, New South Wales 2000, Australia (Formerly Pentura on Pitt)
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Metro Hotel on Pitt
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Metro Hotel on Pitt
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509 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Sydney
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a last minute choice - surprisingly good. Location middle of cbd, room (superior queen) was very clean, very quiet, bed large and comfortable. Looks like room was designed with wheel chairs in mind. There is no wardrobe which may be a problem for longer stays.

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Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great location in Sydney CBD - close to shops and museum - walking distance from Town Hall train station. Clean rooms, comfortable bedding and friendly customer service. It was great value for money!!

Was this review helpful? Yes 1
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I've stayed at this hotel a number of times and keep going back. Its location combined with its really helpful staff and low prices make it a great place to stay when in Sydney. Rooms have been recently renovated and are very comfortable and well lit. For those using rail as the main form of transport around Sydney and the... More 

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear Patrik T Thanks so much for the great review! Always lovely to get feedback from our valued return guests Will be nice to have you back soon. Cheers Simon Wanstall Property Manager More 

Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

A friend found this hotel before we travelled to Sydney. This hotel is conveniently located along Pitt St within walking distance to: (1) tourists attractions areas like Hyde Park, Sydney Botanic Gardens, Circular Quay and St Mary's Cathedral; (2) shopping areas like Queen Victoria Building, Westfield, MidCity and Woolsworth; (3) cafes and restaurants (4) pharmacies and convenience stores. Quite a... More 

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear TravelBug1081 What a lovely review to read. Pleased you found what we had to offer such value and look forward to having you back in the hotel. Cheers Simon Wanstall Property Manager More 

Penrith, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Metro on Pitt is in a very convenient location and is great if you want somewhere in the CBD close to Darling Harbour and Circular Quay. it is not a bad place and relatively clean unfortunately I found the room very small and the bedding not very comfortable. Even though in the CBD there did not seem to be much... More 

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SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear WSWBOY Thank you for your review. Pleased to know our central Sydney CBD location was convenient for you. Since January, you will be pleased to know that all of our rooms are now completed for refurbishment and all bedding is updated as a part of that. Good to know our staff helped out, they will love to read that.... More 

Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The front desk staff were very helpful. Location is good, within walking distance of the sites. Room was nice but very small. We had 2 adults and 1 small child and we were tripping over each other and our suitcases. Bit disappointed with the ripped towel, not a good look.

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SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear BecsGNZ Thank you for the review. We do have some small room types for the economically minded.However are always happy to look at upsizing rooms should that not be suitable on arrival. My apologies for the ripped towel, that is certainly not what we hope for our guests and I trust our helpful team here were able to assist... More 

Perth
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived mid morning off a cruise and they found a room for us straight away which was great, The hotel is in an excellent location and staff were friendly. The room was clean, quiet and tidy but was a little small and there was insufficient clear floor space to layout two suitcases. Also the room airconditioner would not blow... More 

Was this review helpful? Yes 1
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear HarlowPerth, Thank you for your review. I am pleased we were able to accommodate your early arrival, always happy to hear this. Some of our rooms are a little more compact than others, and we do label them this way. However I apologise that the room size was not to expectation. I will be asking our Chief Engineer to... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Common areas - lobby, and particularly the single elevator - were looking a bit tired and didn't meet my expectations of a 4 star hotel. The corridors leading to our room smelled slightly of paint. That aside, our room (a superior queen) was sparsely decorated but clean and comfortable enough, with a small bar fridge, reading lights above the bed,... More 

Was this review helpful? Yes 3
SimonMetro, General Manager at Metro Hotel on Pitt, responded to this review

Dear John B Thank you for your review. Our mulit-million dollar refurbishment is fortunately having only a small impact on our guests and I apologise that although we are no longer selling old style rooms and everything is "new smell" new we were not able to keep the lifts clean during your stay. I apologise that the shower concerns occurred... More 

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