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Park Hyatt Sydney

Travelers' Choice award winner
5.0 of 5
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7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
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Park Hyatt Sydney
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Ranked #3 of 184 Hotels in Sydney
A recent review
5 of 5 stars reviewed 4 days ago
RobVanilla
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1,098 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was fortunate enough to visit this hotel recently. I was blown away with the hotel, both aesthetically and from a service point of view. The hotel is located in the heart of the rocks area with uninterrupted views of the harbour and cruise terminal. All the staff were professional and friendly, and we were particularly impressed with the service... More 

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MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon. Best regards,... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location but with two slight drawbacks; noise at the pool from the Sydney Bridge train traffic and the giant cruise ships that dock just in from of the property. They partially block the view of the city, not the harbor. That said, every room has a small balcony with a beautiful view of Sydney Harbor and the Opera House.... More 

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MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear Lloyd B, Thank you for taking the time to provide such valuable feedback following your stay. I was pleased to hear of your enjoyable stay with us. Your gracious comments regarding our teams customer service and guest rooms have been warmly received. I was however disappointed to hear of the noise you experienced from our rooftop pool. Rest assured... More 

Buderim, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After our bad experience in Canberra this hotel set the standards. Great city location ,you could not want better right on the water front of Sydney harbour. Rooms exquisite and full service from all staff who are all most professional.

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your kind comments. We look forward to welcoming you back to Park Hyatt Sydney again soon. Best regards,... More 

Singapore, Singapore
Top Contributor
71 reviews 71 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 6 days on business. Beautiful hotel with exceptional views of the Harbour Bridge and Opera House and within walking distance from both. So excellent was the location that I could also walk to the office on George Street. Since glowing reviews are plentiful, I'd just like to point out some minor annoyances that I discovered during my stay... More 

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent stay with us at Park Hyatt Sydney. We were disappointed to learn of the negative aspects of your stay as we place great importance on our guests and always strive to exceed expectations. We will certainly share your feedback with our team so we may continue... More 

Charlotte, North Carolina
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

At every turn, The Park Hyatt Sydney delivers seamless style, comfort, location and service. We Stepped into the lobby on a buzzing Friday night and the check in process was a breeze. Within minutes, we were in our City Harbour View Room. Rooms are immaculate, minimal in design, but generous in proportion and plush. While Sydney was at our doorstep,... More 

Was this review helpful? Yes 1
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear Keith L, Thank you for taking the time to write about your recent stay with us. We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable... More 

Tulsa, Oklahoma
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The Park Hyatt Sydney was a wonderful property. Not only is it in a great location right by the Bridge and the Opera House but it was a perfect size and the staff was wonderful. The rooms were very high tech and very nice. Each has its own balcony that oversees the harbor. If I went back to Sydney it... More 

Was this review helpful? Yes 1
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I was delighted to hear of your enjoyable stay with us. Your kind comments regarding our guest rooms and location have been warmly received by our entire team. I understand how valuable your time is and I truly... More 

Singapore, Singapore
Top Contributor
93 reviews 93 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing like spending New Years in Sydney staying at a hotel overlooking the Sydney harbour. The hotel is not new but it has undergone renovations over the years (I first stayed here over 20 years ago). I would not say that this is the most ideal hotel for those staying in Sydney for business (intercont or 4 seasons better located)... More 

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent experience. Your kind words regarding our property have been warmly received. Thank you again, I hope to welcome you back to Park Hyatt Sydney in the near future. Best regards, Marc More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I visited Park Hyatt with my family. Maybe I expected too much, high tea was very disappointing. I've been to Westin, Sheraton, intercontinental, Sofitel and park hyatt high tea so far. And park hyatt was far behind..the worst experience. Firstly, I made a booking at 3pm and arrived 20mins early. YES it was my bad.. The table wasn't set up... More 

Was this review helpful? Yes 2
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent experience with us in The Living Room. I was disappointed to learn of the poor food and beverage quality your recieved throughout your high tea experience as we place great importance on our guests and always strive to exceed expectations. This is not indicative of the... More 

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Park Hyatt. The opera house views are amazing. Our last night, we watched a symphony performance on the "sails" of the opera house from our balcony. You can't beat that! HOWEVER, WHY ARE THERE ALMOST NO DRAWERS IN THE BEDROOMS? I like modern furniture but this was insane. We checked in for a... More 

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to provide such valuable feedback following your recent stay at Park Hyatt Sydney. I am happy to hear you had an overall enjoyable stay with us. Your kind comments regarding our property, in particular our ambiance, customer service, food quality and location, were warmly received and I would be delighted to... More 

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read numerous reviews labelling the Park Hyatt Sydney as one of the worlds greatest, my expectations were high. I had the privilege to spend 10 nights at the Park Hyatt New York last year and in my humble opinion I would call that the worlds best, however Sydney PH is a close second. The hotel is located in The... More 

Was this review helpful? Yes 1
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent stay with us. We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable... More 

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