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Park Hyatt Sydney

Travelers' Choice award winner
5.0 of 5
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7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
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Park Hyatt Sydney
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Ranked #3 of 185 Hotels in Sydney
A recent review
5 of 5 stars reviewed 2 days ago
Eris M Houston, Texas
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1,111 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent room - staff and view - I was so pleased with check in check out and everyone was so friendly. Great location if boarding a ship- right by the famous bridge -great area to walk around - eat/shop and site see.

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to provide such valuable feedback following your recent stay. I was delighted to hear of your enjoyable stay. Your kind comments regarding our property have been warmly received. Thank you again and I hope to welcome you back to Park Hyatt Sydney. Best regards, Marc More 

nj
Top Contributor
223 reviews 223 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Depends on what you want to spend. We got a great deal from Hyatt to stay here but we would never have stayed without the great deal. Yes it is a wonderful hotel, great location but it is not worth spending twice as much money as other hotels.

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your opinion. We look forward to welcoming you back to Park Hyatt Sydney again soon. Best regards, Marc More 

Lincoln, Rhode Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Indeed We were not disappointed with our selection of a hotel For sydney, I researched carefully my selections, my sources usually Conde Nast, trip advisor and indeed this is the best choice: Location, location, location. Right in the sydney Harbor, across The Sydney Opera House, the Sydney Harbor bridge behind,The board walk, the Rocks neighborhood ( where all started) and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent stay with us at Park Hyatt Sydney. We were disappointed to learn of the poor food quality you experienced in The Living Room as we place great importance on our guests and always strive to exceed expectations. This is not indicative of the level of service... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Booked 2 nights for our 20th anniversary and had an absolute fantastic stay at the Park Hyatt Sydney, we have stayed at many luxury hotels & apartments in Sydney & this would be the the very best of them all for overall luxury, service & location. The room was elegant & spacious & felt estremely warming & comfortable. We will... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent stay with us. We were pleased to hear of your enjoyable anniversary stay at Park Hyatt Sydney, and will be sure to share your feedback with our entire team. Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in... More 

Sydney
Top Contributor
184 reviews 184 reviews
56 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 1 week ago

I last stayed at the Park Hyatt in 2012 and I was impressed then but I believe after the renovations the hotel is better. The new look is very stylish, modern and classy. The rooms are still large in comparison with other 5 star Sydney Hotels, and the view of Sydney Harbour still fantastic. What I did notice was that... More 

Was this review helpful? Yes
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to provide feedback following your most recent stay with us. I was delighted to hear of your enjoyable return stay. Your kind comments regarding our property and our staff, in particular Jackson, has been warmly received and I would be delighted to share your feedback with our entire team. Thank you... More 

Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were staying over at the novotel in darling harbour for business, but had a few days left in Sydney. We saw this hotel while walking around circle quay and decided to change our lodging. This hotel is perfectly placed, right next to circle quay. We had one of the rooms with view of the opera house, and nothing is... More 

Was this review helpful? Yes 2
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Warm greetings from Park Hyatt Sydney. Thank you for providing us with feedback following your recent stay with us. I was delighted to hear of your pleasant stay with us. Your kind comments regarding our property are warmly received and I would be delighted to pass those onto my team. We look forward to welcoming you back... More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked my in laws for one night and we celebrated my mother-in-laws 78 birthday. The hotel had everything at the right touch, complemented with the best of the world view and low-key luxury. Bets experience for my in-laws and we had a wonderful day in the city as well.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent stay with us via trip advisor. We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback. Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.... More 

St. Thomas
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We selected the Park Hyatt as our pre-cruise hotel and a place to recuperated from 22+ hour flight. We weren't disappointed! It's an excellent property with fantastic views of the harbor and Sydney Opera House. Our suite provided every comfort imaginable and from our balconies we had a birds-eye view of all of the waterfront activity both day and night.... More 

Was this review helpful? Yes 2
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to write about your recent stay with us at Park Hyatt Sydney. We were disappointed to learn your room was not available upon your arrival to the hotel as we place great importance on our guests and always strive to exceed expectations. This is not indicative of the level of service... More 

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Park Hyatt in Sydney was outstanding in every way. We stayed for one night, as a splurge for us (it is rather pricey), but it was well worth the experience. From my first interaction when booking over the telephone many months ago, to the final checkout process, the staff were wonderful - so helpful and courteous, nothing was too... More 

Was this review helpful? Yes 2
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking the time to provide feedback following your recent stay. I was delighted to hear of your enjoyable stay with us. Your kind comments regarding our property, in particular our guest rooms, customer service and food quality, have been warmly received and I would be delighted to pass those onto my team. I understand... More 

Alexandria, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my best ever hotel experience. The staff is great, hotel impeccably, location perfect. We arrived at eight am after traveling for 2 days from USA and were given an immediate checking. Rooms are wonderfully designed and location is to die for. We only had two nights, which we wished it could have been two weeks.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review

Dear valued guest, Thank you for taking your time to provide further feedback via trip advisor. I was certainly pleased to hear of your positive experience at Park Hyatt Sydney as we strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback. Thank you once again and we look forward to welcoming... More 

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