We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Seasons Harbour Plaza

No. 252 Sussex Street, Darling Harbour, Sydney, New South Wales 2000, Australia (Formerly Somerset Darling Harbour)
Hotel amenities
Seasons Harbour Plaza
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #124 of 175 Hotels in Sydney
A recent review
3 of 5 stars reviewed 2 days ago
Cynthia T Gold Coast, Queensland, Australia
Write a Review

300 reviews from our community

Traveler rating
    31
    82
    89
    46
    52
See reviews for
43
100
20
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (300)
  • Mar-May only
    (101)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (71)
All months
Brisbane
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My company, large construction firm, booked me in here, I will be recommending we NEVER use this hotel again. Having travelled to Malaysia recently and being welcomed and treated with respect there, it was a stark difference to SHP, where on arrival I was told they were just about to let out my room, as I hadn't arrived, nice one!... More 

Was this review helpful? Yes
Gold Coast, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Close to Darling Harbour, easy walking distance to restaurants, casino and ferry service. Top floor gives a good view of city. Most of the staff pleasant and helpful. Reasonable price for location and facilities.

Was this review helpful? Yes
Hobart, Australia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was unfortunately disappointing from check in. The guy who greeted me was incredibly rude and essentially suggested I couldn't afford to stay there. My room was fairly spacious and had good services like a dishwasher, washing machine and microwave. It was disappointing to see major water damage under the sink with a strong odour. The window latch was... More 

Was this review helpful? Yes
Greater Wellington, New Zealand
1 review
2 of 5 stars Reviewed 5 days ago NEW

My mum and I stayed here in May this year. The only part of this hotel that resembles photos is the lobby. Its very worn and outdated inside, needs a coat of paint and a much higher quality of housekeeping! we stayed in room 205, the grout in the shower and bathroom was black in places and the cupboard under... More 

Was this review helpful? Yes
Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed May 10 to May 14. Room 1706 Hotel is in serious need of a makeover. The positives are that the location is excellent for walking to Darling Harbour or Downtown. The staff are very good, no problems here with staff and I feel sorry as they are trying to do the best they can with this lemon of a... More 

Was this review helpful? Yes 1
Hobart, Australia
Top Contributor
68 reviews 68 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

This property is difficult to rate - it's an older property but well located. My room was very spacious with separate kitchen area renovated bathroom and separate bedroom - the art work very vibrant while floor coverings are tired. Corridors are narrow for guests to access lifts and rooms detracting from the property. Positive things - close to cockle bay... More 

Was this review helpful? Yes
Yannick D, General Manager at Seasons Harbour Plaza, responded to this review

Dear Dean2150, My sincere thanks for your very constructive comments on Trip Advisor. While we have already completed a soft refurbishment- including-new bedding, furniture and artwork, we are aware there is more that needs to be done. I am extremely happy to advise you that we are planning a major refurbishment to all apartments at the property, which will commence... More 

Adelaide, Australia
Top Contributor
224 reviews 224 reviews
75 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this very good value for money. The room was large with a separate bedroom. It was nice to be in something so spacious. It was a little tired, but not dirty at all. There was a musty smell in the bathroom when you first went in. Overall, at the price I paid it was excellent value. Yes, I'd... More 

Was this review helpful? Yes
Yannick D, General Manager at Seasons Harbour Plaza, responded to this review

Dear Rounsie, Thank you for your kind review on Trip Advisor. I am delighted to hear you enjoyed your stay and that the apartment you booked exceeded your expectations. I agree with you, our apartments are very well sized which includes a kitchen and laundry facility for guest convenience. I also agree that the hotel in general is a little... More 

Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My first impression of the Seasons Harbour Plaza was the staff asking me to sign two different things (other than the check in doc) that basically get me to agree to and to acknowledge that I will not have a rockstar party in my room and/or smoke. They didn't even ask me if I smoke before making me sign this.... More 

Was this review helpful? Yes 1
Yannick D, General Manager at Seasons Harbour Plaza, responded to this review

Dear Johanna T, Thank you for taking the time to review the Seasons Harbour Plaza on Trip Advisor. Your feedback is appreciated. Firstly, I completely understand your frustration with paperwork you are required to sign upon check in, however this procedure is important for the hotel, and as we do understand not all guests smoke or will throw a party,... More 

Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at Seasons Harbour Plaza for four nights. An outstanding location of course, but little else to recommend. For starters, as I checked in, I was told that paying in Aus $ would attract a 2% transaction charge, but paying in USD would not. This seemed downright ridiculous, since I was in Sydney! The room could do with a coat... More 

Was this review helpful? Yes 3
Yannick D, General Manager at Seasons Harbour Plaza, responded to this review

Dear Goparuna, Thank you for staying with us at the Seasons Harbour Plaza, and thank you for your recent feedback. Your feedback in relation to the 2% surcharge is appreciated, and as you can understand like all businesses we are also faced with credit card transaction fees. The hotel has taken a new approach with our credit card terminals with... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was smooth. The elevator was clunky and rather off-putting, and the air conditioning in The room we were allocated didnt work at all. The night duty gent assisted by providing a portable evaporative air conditioner to get us through the hot night. Staff were friendly but not overly knowledgeable about eateries in the imnediate vacinity ie times they... More 

Was this review helpful? Yes 3
Yannick D, General Manager at Seasons Harbour Plaza, responded to this review

Dear Maralianna, Thank you for staying with us at the Seasons Harbour Plaza. Firstly, please accept my apologies for the inconveniences you faced during your stay with us. I have raised the issue regarding the air-conditioning directly with my maintenance Manager and will ensure the problems are investigated accordingly. Your comment in relation to the knowledge of the staff is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Bathroom (19)
Viewed
Room/suite (18)
Viewed
View from room (3)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities