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Novotel Sydney on Darling Harbour


Novotel Sydney on Darling Harbour
Hotel class 3 of 5
100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
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Traveler Reviews

71% Recommend
3.5 of 5 stars 97 reviews
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By trip type
All (97)
[ Date ] [ Rating ]
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4 of 5 stars
WuAnSzu 1 contribution
Taipei
Jul 16, 2009 | Trip type: Family New

We stay there for a total of 7 days , service was excellent but one thing dissapointed we loss stuffs a Headphone and Ipod nano , we told the front desk and they told me they will get back to me or call me but never heard from them , I wish big hotel like that can at least response.... more

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5 of 5 stars
krutin 2 contributions
Mumbai
Jul 9, 2009 | Trip type: Couples

Sydney was the first destination of my honeymoon, and we had booked Novotel on darling harbour, on arrival we were upgraded with bottle of sparkling wine by the hotel as we were on the honymoon. We stayed on the 12th floor were we had a amazing view of the harbour, the room were good and service was also good. There... more

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4 of 5 stars
AJP77 3 contributions
Wales
May 25, 2009 | Trip type: Couples

Enjoyed our 2 nights in the Novotel, were lucky enough to have a Harbour View (Floor 9) for a Friday night firework display. Room was very nice, although there was a slightly weird smell on entering our room. Saying that it soon past, or we adjusted to it. The location was pretty good, bang in Darling Harbour. Be warned, It... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for your positive feedback and we look forward to welcoming you back in the not too distant future. Kind regards Executive Assistant to General Manager

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3 of 5 stars
bubamaras 14 contributions
Berlin
May 14, 2009 | Trip type: Business

We stayed here as part of a conference and the hotel was quite nice... as you'd expect for $300 a night. We had an amazing view of Darling Harbour, the breakfasts were of an excellent standard and catered for all tastes...from a chef on stand by to cook your eggs to your liking to a juice machine to make your... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I wish to thank you for mentioning the services you received from the restaurant at breakfast. Please be assured that I have shared your comments with my team to ensure the service shortfalls of the business centre are addressed...

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3 of 5 stars
travelling81271 15 contributions
Auckland, New Zealand
May 11, 2009 | Trip type: Solo travel
1/1 found this review helpful

Excellent location in the heart of Darling Harbour and just a 20min walk to Pitt Street and downtown Sydney. Rooms were clean and modern and relatively quiet. Would stay here again if spending the wekend in Sydney more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for your feedback on the our hotel. We are glad that you will be staying with us again, and look forward to welcoming you.

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3 of 5 stars
teresha 8 contributions
UK
Apr 23, 2009 | Trip type: Family

We stayed at the Meriton Pitt for 4 nights (with 7 people) and then here for 2 nights (with 3 people). We had a Deluxe Harbour View room on the 9th floor and the view was lovely over Darling Harbour, especially at night. The room however was basicly a box. If you've been to a standard hotel in London you'll... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our hotel. We are glad that you enjoyed the location and access to the surrounding areas, however are sorry that you didn't feel the room was up to standard. We constantly maintain our rooms to ensure a high standard, and apologise that this was not your impression. We will take...

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4 of 5 stars
Sept13th 19 contributions
Perth, Australia
Apr 17, 2009 | Trip type: Couples

Novotel Sydney on Darling Harbour was the perfect location for my first visit to Sydney. My Husband and I were only there for 2 and half days so the quick walk to the Darling Harbour and Harbourside was excellent. The easy and close access to the Monorail and Ferries made it very easy to do a lot of sight seeing... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for the positive feedback from your stay. We are very proud of our location in Darling Harbour and are glad that you enjoyed your stay. We hope that we can welcome you to the hotel again in the future.

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3 of 5 stars
Maria1808 4 contributions
Newbury
Mar 11, 2009 | Trip type: Couples
1/1 found this review helpful

The Darling Harbour location is fantastic, and at a first glance, this hotel looks like the perfect place to spend your holiday. Unfortunately, this wasn't the case. The hallways looked like they had never been cleaned. We had to live with a bin bag of rubbish outside our door for a whole day. The rooms were not quite clean enough,... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to pass on your feedback about your stay. We apologise that you were not happy with your stay. We have noted your comments and will use these to continually improve on our service and cleanliness so that our standards can be maintained.

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3 of 5 stars
paulus101 20 contributions
milton keynes, england
Mar 11, 2009 | Trip type: Couples

The location is hard to beat as it is right on the harbour & about 15 mins from Circular Quay/Opera House/Bridge. The hotel itself is OK, thye room we had on the 6th floor had a harbour view & was clean & kept clean during our 5 nights over NYE. The wait at reception could be long as they have... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our property. We are glad that you enjoyed the hotels location and facilities like our internet stations and blackout blinds. We hope that we can welcome you back to the hotel in the future.

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3 of 5 stars
MrHobbs 112 contributions
Melbourne Australia
Mar 11, 2009 | Trip type: Business, Solo travel

I suppose of all the hotels I have stayed in central Sydney this would have to be one of the busiest. I need to say I think Sydney is a massively overrated city (that statement alone will attract a substantial retaliation but at least I am being candid). I stayed in the hotel frequently in 2003-4 and less most recently,... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our hotel, it is always good to hear from frequent guests. We are sorry that you were not able to receive your requested non-smoking room, we do endeavour to meet all of our guests requests. We will take on board your comments to ensure that we continue to improve our...

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Novotel Sydney on Darling Harbour Also Known As

Address: 100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
Sydney Hotels Novotel Sydney on Darling Harbour
3.5/5.0
97