Having stayed at this property about 3 years ago I returned because the location, service & room were fantastic. However, this was not so this time. The room allocated was disappointing. I thought I had requested a Harbour View room but was allocated one on level 2 looking over the back street. The room appeared clean however the carpet had... more

My daughter and I stayed here recently, she paid with her hard earned money as a special treat for her mum. We were very disappointed with our whole stay, the Pyrmont room had such a tiny view it isn't even worth mentioning. We had to park our car in a distant car park, got very lost, and I had a... more

We were upgraded to a Junior Suite which I felt happy about ( No 733) however the block out blind had a large rip down the middle, large dirty stain on the carpet, the beds were as hard as sleeping on a rock, switching on the airconditioner was so tricky that someone had to come to the room so coach... more

Business conference booked here, but they have some electrical issues which has shut the hotel down completely on 2 occasions in the last 2 weeks. having to relocate hotels and not being allowed to recontinue staying, even after the problem got fixed was very irritating. I wouldn't recommend the room service Great location though - fabulous if you can get... more

great location at Darling Harbour, easy direction to the other attraction place likes; Sydney Aquarium, Imax, Maritiem museum, Chinesse garden and surrounding hotel glitters with fine restaurant n cafe more

In May we went on a weekender to Sydney, and booked the Novotel Darling Harbour, for two nights, and since we were travelling with family, two rooms. We have stayed here before and didn't have any problems. The trip and the stay itself were not the problem. The problem lies with the on-selling of the Accor Vacation Club and their... more

Like one of the other reviewers, we found that the harbour view room we had booked 3 weeks earlier (a special occasion for our family visiting the city) had been given to others, and we got a small street view room. We noticed several others had the same problem at the time we checked in. Once in the room, the... more

Travelled here on business, rooms were wonderful, clean and the place was well located to Darling Harbour. Great restaurant, a full on great place to stay for business. Rooms were just perfect. more

As with most people that have written reviews on this hotel I was staying here because it was part of a conference package with the conference being located at the convention centre. On this basis it was a good location (in fact generally a good location). However, it wasn't great value for money. I am sure the conference rates are... more