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Novotel Sydney on Darling Harbour


Hotel class 4.0 of 5
100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
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Reviews you can trust

69% Recommend
3.5 of 5 stars 120 reviews
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By trip type
All (120)
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2 of 5 stars
kass7   1 contribution
Sydney
Nov 6, 2009 | Trip type: Couples New

We were upgraded to a Junior Suite which I felt happy about ( No 733) however the block out blind had a large rip down the middle, large dirty stain on the carpet, the beds were as hard as sleeping on a rock, switching on the airconditioner was so tricky that someone had to come to the room so coach... more

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3 of 5 stars
AustraliaChris09   6 contributions
Australia
Nov 3, 2009 | Trip type: Business

Business conference booked here, but they have some electrical issues which has shut the hotel down completely on 2 occasions in the last 2 weeks. having to relocate hotels and not being allowed to recontinue staying, even after the problem got fixed was very irritating. I wouldn't recommend the room service Great location though - fabulous if you can get... more

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4 of 5 stars
HenryW3   13 contributions
Oct 22, 2009 | Trip type: Family

great location at Darling Harbour, easy direction to the other attraction place likes; Sydney Aquarium, Imax, Maritiem museum, Chinesse garden and surrounding hotel glitters with fine restaurant n cafe more

Management response from
GM-Accor-DH, Executive Office

Dear Reviewer, Thank you very much for your valuable feedback regarding your recent stay at Novotel Sydney Darling Harbour, I am pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the not too distant future.

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1 of 5 stars
asil2   1 contribution
Australia
Oct 18, 2009 | Trip type: Family

In May we went on a weekender to Sydney, and booked the Novotel Darling Harbour, for two nights, and since we were travelling with family, two rooms. We have stayed here before and didn't have any problems. The trip and the stay itself were not the problem. The problem lies with the on-selling of the Accor Vacation Club and their... more

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1 of 5 stars
ExJen   1 contribution
Canberra
Oct 13, 2009 | Trip type: Family

Like one of the other reviewers, we found that the harbour view room we had booked 3 weeks earlier (a special occasion for our family visiting the city) had been given to others, and we got a small street view room. We noticed several others had the same problem at the time we checked in. Once in the room, the... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for your feedback . I am most concerned to hear of your comments in relation to the inconveniences you experienced during your stay at Novotel Sydney on darling Harbour. We would like the opportunity to speak with you to discuss your stay and would appreciate you either contacting the hotel on 9934 0000 or emailing me...

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4 of 5 stars
bigandblack   5 contributions
Melbourne
Oct 2, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Travelled here on business, rooms were wonderful, clean and the place was well located to Darling Harbour. Great restaurant, a full on great place to stay for business. Rooms were just perfect. more

Management response from
GM-Accor-DH, Executive Assistant to the General Manager

Dear Reviewer, Thank you very much for your valuable feedback regarding your recent stay at Novotel Sydney on Darling Harbour, I am pleased to hear that you enjoyed your stay with us. Guest feedback is extremely important to us as this ensures we continually improve our standards and procedures to ensure we deliver the highest level of service to you...

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3 of 5 stars
LucyFM   24 contributions
Edinburgh
Sep 7, 2009 | Trip type: Business
1/1 found this review helpful

As with most people that have written reviews on this hotel I was staying here because it was part of a conference package with the conference being located at the convention centre. On this basis it was a good location (in fact generally a good location). However, it wasn't great value for money. I am sure the conference rates are... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you very much for your valuable feedback regarding your recent stay at Novotel Sydney on Darling Harbour. Guest feedback is extremely important to us as this ensures we continually improve our standards and procedures to ensure we deliver the highest level of service to you our valuable guest. We hope to welcome you back in the near...

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3 of 5 stars
RSTMN   5 contributions
Minnesota
Aug 31, 2009 | Trip type: Couples
1/1 found this review helpful

Novotel in Darling harbor Sydney. We stayed in this hotel for the second time, not because we enjoyed the first time, but because it is located very close to the conference center and was booked by the organizers. The hotel is located at the harbor and there is a nice view of the water, although it is is partially obstructed... more

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4 of 5 stars
danthegirl   5 contributions
brisbane
Aug 31, 2009 | Trip type: Business, Solo travel

I stayed at Novotel Darling Harbour for four days while I attended a conference at the Convention Centre. Incredibly convenient (good when you're on your own with no car) and very easy to get around. I had a Harbourside Room on the Third Floor with a lovely view of Darling Harbour and to the south of the CBD. Highly recommend... more

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4 of 5 stars
YoungPhoenix   1,033 contributions
Sydney, Australia
Aug 30, 2009 | Trip type: Business
1/1 found this review helpful

Stayed in 2006 whilst on a work conference held at the convention centre. The views are great, although the rooms are small. Had an argument with my girlfriend before, yet she dropped by and we made up as the Darling Harbour views worked magic. Novotel Sydney On Darling Harbour is located adjacent to the Sydney Convention and Exhibition Centre with... more

Management response from
GM-Accor-DH, Executive Assistant to General Manger

Dear Reviewer, Thank you for taking the time to provide your valuable feedback. We look forward to welcoming you back in the not too distant future.

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Novotel Sydney on Darling Harbour Also Known As

  • Novetel Sydney
  • Novotel Sydney
  • Accor Sydney On Darling Harbour
  • Sydney Novotel
  • Darling Harbour Novotel
Address: 100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
Sydney Hotels Novotel Sydney on Darling Harbour
3.5/5.0
120