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Novotel Rockford Darling Harbour

4.0 of 5
Hotel website
17 Little Pier Street, Sydney, New South Wales 2000, Australia
Novotel Rockford Darling Harbour
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Ranked #96 of 184 Hotels in Sydney
A recent review
5 of 5 stars reviewed 3 days ago
Michelle M
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1,492 reviews from our community

Traveler rating
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    634
    414
    125
    60
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265
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1492)
  • Mar-May only
    (342)
  • Jun-Aug only
    (333)
  • Sep-Nov only
    (341)
  • Dec-Feb only
    (476)
All months
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here last night . After reading some reviews I was worried but certainly cannot complain. Room was very clean and comfortable and over looking Chinese gardens . Having paid more than $400 for a night ( when children apparently sleep for free ) I am unsure why it cost so much when I can see rates aren't always so... More 

Was this review helpful? Yes
Peter E, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Michelle. thank you for your positive feedback regarding your stay at Novotel Rockford Darling Harbour. I agree, Sydney can be expensive at times, especially in March. I will share your positive comments with the team and look forward to when we may be able to accommodate you in the future. Sincerely, Peter More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

In Planning a short getaway with my wife and our kids, we wanted to book somewhere that meant we were close enough for the kids to go off and do their own things every now and then like go visit the aquarium or the iMax theatre, but also close to restaurants etc. so we could indulge in Sydney's great food... More 

Was this review helpful? Yes 1
Newcastle, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here last minute for Chinese New Year celebrations. Checked in just on 2pm so was busy. Our 9 month old daughter was tired and getting fidgety waiting so a staff member gave her a small Novotel penguin to keep. It was a small gesture but kept our little girl happy. Clean room, comfy bed, lovely warm shower too. Had... More 

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Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Harasay87, Thank you so much for your kind review following your stay here at Novotel Rockford Darling Harbour. I hope that you enjoyed the Chinese New Year celebrations, the atmosphere around the hotel and surrounding area during that time was fantastic. I was also pleased to read that your daughter was happy, I can understand that it is not... More 

Bowral, Australia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just wanted to write a quick review and say i had a fabulous stay in Novotel Rockford Darling Harbour a few weeks ago. We caught up with a group of friends all booked a room and spent a few great days enjoying Sydney. This hotel is perfect for a few nights in Sydney, perfect location in the heart of everything... More 

Was this review helpful? Yes
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear bowral1, Thank you for your wonderful feedback about your recent stay at Novotel Rockford Darling Harbour. I am so pleased that you and your friends thoroughly enjoyed your stay in Sydney, and the hotel's location was perfect for you to enjoy all that Darling Harbour has to offer. I was also delighted that you enjoyed the staff service and... More 

Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location! My partner and i stayed for 2 nights for a small getaway in a Standard Room. The staff was wonderful and check in was excellent. Over all the Hotel was great, we will be back

Was this review helpful? Yes
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear StefanieG137 Thank you so much for taking the time to review your recent stay at Novotel Rockford Darling Harbour. I am delighted that you enjoyed the hotel's location during your stay and found the staff service during your check-in excellent. If you are ever planning another getaway to Sydney, please do not hesitate to contact me at peter.emery@rockfordhotels.com.au if... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This property is very centrally located in Darling Harbour, one of the main reasons i chose the hotel when looking for a place to celebrate my anniversary with my girlfriend. I was looking for an amazing room and I was not dissappointed. The hotel offers clean and well appointed rooms, which we were both thoroughly pleased with. The customer service... More 

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived to stay for the Australia Day weekend. Had booked an executive room with access to the club lounge. On checkin I asked what time the happy hour in the club lounge was. The person on the front desk burst out laughing and said they don't do that in Australia. Although I was welcome to go there and make an... More 

Was this review helpful? Yes 1
David S, Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Ballsdeeep, Thank you for your comments and bringing this to my attention. Obviously, this is a serious matter of allegations we take very seriously and I would like you to give the hotel the opportunity to investigate the matter fully by contacting me directly on 0477019404. Sincerely David Sude Hotel Manager More 

Encinitas, California
Top Contributor
62 reviews 62 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Ugh! Another Novotel hotel on our tour. Again the hotel is understaffed. Our rooms were not tended to until very late in the day. The location is fabulous: walking distance to so many things, Darling Harbor, China Town, the Aquarium, CBD, the rocks area etc. overall for me, I'd rate the hotel a 3 (tired rooms, understaffed).

Was this review helpful? Yes
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Jan G, Thank you for taking the time to provide feedback from your recent stay at Novotel Rockford Darling Harbour. I am sorry to read that you were not satisfied with some aspects of your stay. Whilst staff do their best to manage busy periods, unfortunately there have been times where there have been some delays. I would like... More 

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