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All 182 Sydney hotels

Novotel Rockford Darling Harbour

4.0 of 5 Hotel   |   17 Little Pier Street, Sydney, New South Wales 2000, Australia
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64%
Ranked #80 of 182 hotels in Sydney
A recent review
4 of 5 stars reviewed 2 days ago
Jason M Canberra, Australia
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1,294 people have reviewed this hotel

Traveler rating
    232
    560
    351
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    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Canberra, Australia
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

First off - this hotel is situated in a great location, <500m to Darling Harbour, shops, restaurants, etc. We parked the car in the entertainment centre car park first thing in the morning and left it there until we left the next morning. Went shopping, came back at 2pm, checked in, then relaxed. Rooms were a little small but presented... More

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our first impression of this hotel wasn't the greatest when our room reservation was cancelled by booking.com (for reasons still unknown). As we were scheduled to stay for 5 days over New Years, I started to panic. The hotel supervisor couldn't figure out a solution, so they got the manager to call booking.com and correct the issue. We ended up... More

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Bendigo, Australia
Top Contributor
76 reviews 76 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice and clean rooms Beds so comfortable Manager responded to feedback with a friendly open manner Swapped room as Chinese garden side was to noisy as is near road. And sirens were going off at 4;30 in morning which is no fault if motel. I got to see fireworks though while facing the garden which was really lovely! Nice bathroom... More

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Sydney
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed there 3 times now and this time was amazeball ! The staff were great and engaging, the room had a spectacular view of the Chinese gardens, really I couldn't fault it. We stayed back in April and the place was a joke ! Such an improvement. Thank you Novotel Rockford for a fantastic stay.

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Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Marianneandtom, Wow!! What a great review. Thank you very much, I am delighted to read your comments, and will make sure to share them with the team at the hotel. I was very happy to read that you gave the hotel another chance, and even happier to read that we managed to turn your impression around. I truly hope... More

Geelong, Australia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here in a superior room for 3 nights , absolutely loved the hotel . The room had a view over the Chinese gardens and the bed was extremely comfortable ...the room was cleaned daily and the bathroom etc was spotless..The staff were fantastic everywhere in the hotel ..from the ever helpful reception staff who were there to answer... More

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Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Maureen B, Thank you so much for giving us such a great review! I am delighted to read that you enjoyed a very comfortable stay. I am also so happy that you enjoyed the hotel’s breakfast, location and accessibility to transport, and I have ensured that your kind comments about our staff have been passed on to the teams... More

Wollongong, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

spur of the moment stay in Sydney, we booked the mystery hotel through wotif, so got a great price, check-in was easy, they had our booking even though we only booked 2 hrs before we arrived, parking is a little far from the hotel but nothing to bad and the cheap rate was great and saved us heaps of money... More

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Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear melmo78, Thank you so much for your kind feedback. I am so happy to read that you had such an enjoyable stay here at Novotel Rockford Darling Harbour, and had a comfortable sleep. If you decide to take another last minute trip to Sydney, please feel free to contact me directly, as I will ensure that your stay is... More

Sydney, Australia
Top Contributor
134 reviews 134 reviews
61 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

clean hotel in a very good position. very helpful and professional staff. rooms are efficient and compact, the bed is only a double size and the pillows were quite hard, also the bedding is minimal but overall a good sleep in a comfortable bed. very good position in the middle of a very busy district surrounded with night life. our... More

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Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Claire C, Thank you so much for taking the time to review your stay at Novotel Rockford Darling Harbour. I was very pleased to read that you enjoyed your stay with us and found the room to be comfortable and quiet. I will also make sure to pass on your comments regarding the helpfulness and professionalism of our staff... More

Greater Canberra, Australia
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Chose this hotel as the price was good and I needed something in this area. The room was a standard size with basic amenities. The window was filthy, the curtain was old and tattered, the handle on the bed side table was broken and was sitting on the table, the coffee making area was thick with dust and a dose... More

Was this review helpful? Yes 6
David S, Manager at Novotel Rockford Darling Harbour, responded to this review

Dear J O, Please accept my sincerest apologies for your recent stay with us. There are absolutely no excuses for the dust in the room or the cleanliness of your window and I will make sure to pass this on to our housekeeping staff to prevent a similar occurrence from happening again. A minority of our rooms have split beds... More

District Heights, Maryland
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although this hotel has a moderate rating, the saving feature is the fact that it is in walking distance of the popular Darling Harbour restaurants, fantastic shopping and in walking distance of the famous Sydney Opera House. The hotel staff was friendly but at times appeared pre-occupied and distant. Rooms were small but comfortable. We had a standard room with... More

Was this review helpful? Yes 1
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Teacheragent101, Firstly, thank you for taking the time to review Novotel Rockford Darling Harbour. I am sorry to read that the service you received from staff during your stay was not as attentive as it should have been, and I have ensured that this comment has been passed on to all departments to improve this. I am pleased that... More

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Additional Information about Novotel Rockford Darling Harbour

Address: 17 Little Pier Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#67 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 
Number of rooms
230

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