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All 182 Sydney hotels

Novotel Rockford Darling Harbour

4.0 of 5 Hotel   |   17 Little Pier Street, Sydney, New South Wales 2000, Australia
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Ranked #80 of 182 hotels in Sydney
A recent review
3 of 5 stars reviewed yesterday
DrewMeads Canberra, Australia
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1,311 people have reviewed this hotel

Traveler rating
    235
    568
    355
    113
    40
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235
507
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315
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Canberra, Australia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

Excellent location and excellent staff however the rooms are very tired and not up to standard. The bathroom in the room was tired and several items were broken or damaged. The room was surprisingly quiet for its location, as the view was facing a major intersection I expected much more noise than can be heard. If the bathrooms were updated... More

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel had a great location and friendly staff, short walk to darling harbour, China town and the Sydney entertainment centre. Standard hotel room with the basic setup, but was clean and comfortable. Would go to and recommend again.

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Auckland, New Zealand
Contributor
14 reviews 14 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for two nights while in Sydney to see All Black v Wallabies test. Excellent service at reception on check-in and room was available well before check-in time of 2.00pm. Room on 4th floor faced entertainment centre and was clean and tidy and roomy enough for a two night stay. Bathroom was a bit dated with shower over bath and... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Centrally located, walking distance from Darling Harbour and the city. Big, comfy bed and room service available at all times. Shower/bath a bit dated but everything was very clean. Really enjoyed our stay in Sydney for the week, thank you :)

Was this review helpful? Yes 1
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear kellen3, Thank you so much for taking the time to write such a nice review for the hotel. I am absolutely delighted to read that you thoroughly enjoyed your stay with us, and particularly enjoyed the size and comfort of the bed, as well as the room service and cleanliness. We are currently in the process of upgrading our... More

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival, staffs were friendly and checked in was a breeze. We had 2 rooms, same floor with the swimming pool which is great for kids. It's a heated pool, by the way. Beds reasonably comfy and overall the rooms were clean. Breakfast was good. Great location and easy walking to most attractions in the city, Darling harbour, Sydney Opera... More

Was this review helpful? Yes 1
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear 89Travellers, Thank you very much for taking the time to write such a nice review of the hotel. I was delighted to read that you enjoyed the friendly staff service, particularly upon checking in, as well as breakfast and the overall location of the hotel. I was also pleased to read that you enjoyed the heated swimming pool facilities.... More

Armidale. NSW
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Having read some of the very negative reviews after booking this hotel as a Wotif surprise package I was very impressed. We had no problems with cleanliness (and I did look closely), the staff were prompt when we asked for an additional robe and towel and seemed eager to please. I did mention that we had read the reviews when... More

Was this review helpful? Yes 1
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Kye88, Thank you so much for taking the time to write such a great review for Novotel Rockford Darling Harbour. It is always a pleasure to receive such positive feedback, particularly from guests who read our reviews prior to travelling, and then experience the hotel and its services for themselves. I am so pleased that you were very satisfied... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay at, excellent location to most attractions around Sydney and certainly excellent location for nearly all entertainment venues. Staff extremely attententive to your needs, the room we had on the 5th floor was great, the bed extremely comfortable, room very clean. Breakfast was delicious. Thanks to the management and staff for a wonderful stay and will come... More

Was this review helpful? Yes 1
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear johnjdbells, Thank you so much for taking the time to write a review for the hotel. I am delighted that you really enjoyed your stay with us, especially it's location and proximity, as well as staff attentiveness. I was also very happy to read that you enjoyed your room, and also found the bed to be particularly comfortable. It... More

Port Macquarie
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Travelled for work. Rooms tiny have paid far less for equal quality & location. Shop around for a better deal. Great location for access to darling harbour & CBD. Staff were disinterested. Rooms clean but bathroom dated for a 4.5 star hotel. 2 tea bags in room ?

Was this review helpful? Yes
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear MaisyPortMacquarie, Thank you for taking the time to comment on your stay at the hotel. I was terribly sorry to read your feedback. Be assured that I have it passed on to my team and we will take action. Unfortunately, whilst we cannot turn back the clocks, I urge you to contact me directly as I would like to... More

Rumbeke, Belgium
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

very nice location, friendly staff, good breakfast, but the hotel is getting old. Investments are due but of course easy to go to the center on foot, hundreds of bars and restaurants in the area. But expensive for this hotel

Was this review helpful? Yes 3
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear peter v, Thank you for reviewing Novotel Rockford Darling Harbour. I was very happy to read your very positive comments about our great staff, breakfast and location. We are currently preparing for a refurbishment to happen in the hotel and hopefully by next year, we will have a brand new product to welcome you back with. In the mean... More

Junee, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely hotel with friendly staff and well appointed rooms. Short walk to the delights of Darling Harbour, The Powerhouse Museum; I Even walked to the Harbour Bridge and Opera House. My only problem was I used the fire escape stairs from the 6th floor instead of the lift. These stairs have only have access at the bottom to staff... More

Was this review helpful? Yes 1
Peter-NRDH, General Manager at Novotel Rockford Darling Harbour, responded to this review

Dear CaB2663, Thank you so much for your lovely feedback. I am absolutely delighted to read that you enjoyed the hotel's location, friendly staff, and rooms. Although it takes a little bit of time, I also really enjoy the walk down to the Harbour Bridge and Opera House! Thank you for your honesty in regards to the fire escape, I... More

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Additional Information about Novotel Rockford Darling Harbour

Address: 17 Little Pier Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#68 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 
Number of rooms
230

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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