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Mercure Sydney

Hotel website
818 - 820 George Street, Sydney, New South Wales 2000, Australia
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Mercure Sydney
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Mercure Sydney
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3,499 reviews from our community

Traveler rating
    933
    1,705
    661
    129
    71
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974
1,079
435
676
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3499)
  • Mar-May only
    (923)
  • Jun-Aug only
    (825)
  • Sep-Nov only
    (848)
  • Dec-Feb only
    (903)
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There are newer reviews for Mercure Sydney
See the most recent reviews
St. Marys, PA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2011

We stayed at the Mercure Sydney for three nights. We had a room with two queen beds. The room was very clean, and we did not hear any outside street noise. We took the train from the airport which cost $14 per person. When we arrived at our stop which was only like l0 min. from the airport we did... More 

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A TripAdvisor Member
3 of 5 stars Reviewed July 17, 2011

Check in was nice and quick. Standard Room (2 double beds) was tiny - no place for suitcase. Somewhat dated decor but comfortable beds and clean linen. Under bed we found a couple of empty bottles from previous guests? Swimming pool was tiny and the environment quite stuffy (mould between tiles on floor, dirty windows). Great location to catch a... More 

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GregBrady, General Manager at Mercure Sydney, responded to this review

Dear guest from Sydney, Thank you for your feedback. I was pleased to read that you had a good overall experience during your trip. I’m sorry to read that some aspects were below your expectations, we are planning a refurbishment on by the end of this year where all of our rooms and bathrooms will be completely updated. I will... More 

Canberra
2 reviews
5 of 5 stars Reviewed July 17, 2011

Location of the hotel is fantastic, just minutes away from the Central Railway station, China Town and free shuttle bus stop. Staff members are very friendly and helpful. I booked a twin share room (2 double beds) for 2 adults and 2 children, and the room is very spacious.

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Batemans Bay, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2011

We've stayed at the Mercure Broadway many times, the rooms are always clean and comfortable (although lower level ones suffer from traffic noise), but some bathroom fittings are wearing especially taps. Reception staff are always excellent. The problem on our last 3 visits is that the restaurant standard has slipped a fair bit, slow service, the shared plates have been... More 

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GregBrady, General Manager at Mercure Sydney, responded to this review

Dear guest, Thank you for your feedback. I’m pleased to read that we have been able to meet your expectations and we thank you for your loyalty. I’m sorry to read that the service and quality of the food in our Restaurant didn’t meet your expectations, I will certainly share your comments with our Food & Beverage Manager as this... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 16, 2011

This Mecure hotel is tired and in need of a good overhaul ; Many items don't work, others are a little outdated. Having said that, it is great value for money. Position, cleanliness, food and service were as good as any Mecure.

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GregBrady, General Manager at Mercure Sydney, responded to this review

Dear guest from Sydney, Thank you for your feedback. I was pleased to read that the food, location and service met your expectations. We are planning a refurbishment by the end of this year where all of our rooms and bathrooms will be updated. We look forward to welcoming you back again soon in your next trip to Sydney Kind... More 

Sydney, Australia
Top Contributor
66 reviews 66 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 16, 2011

We stayed in this hotel the night before a flight o/s. They are very close to central station, and have an airport shuttle which can be booked there- we payed $14 each. We were upgraded, which was nice! Room was old, but tasteful and clean. Had pillow menu which was a nice touch of luxury! We ordered in room breakfast... More 

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Hotel Review Summarization

What travelers say

  • Central station(90)
  • Great location(38)
  • Darling Harbour(36)
  • Very good(30)
  • Room service(28)
  • Buffet breakfast(20)
  • Public transport(16)
  • China town(11)
  • Short walk(8)
  • Paddy market(4)
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