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Swissotel Sydney

#23 of 175 Hotels in Sydney
Certificate of Excellence
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Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
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Swissotel Sydney
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2,808 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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    (812)
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There are newer reviews for Swissotel Sydney
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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Has Comfortable Bed and located in the cenral. Mins of walk, appear in the mall and subway. Hotel Lobby was located on upper level. Lift was fast enough, Lift to room is another lift from the entrance of the hotel. Wifi speed was fast. Service Staff were all friendly and helpful. Definately will visit again.

Was this review helpful? Yes
SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear Reing85, Thank you for your comments relating to your recent stay at Swissotel Sydney. I was pleased to read that the bed and location were to your liking and particularly pleased to read that you found the staff friendly and helpful. We look forward to welcoming you back to Swissotel Sydney very soon. Kind regards Christian Hirt General Manager More 

Jakarta
1 review
4 of 5 stars Reviewed 6 days ago NEW

All of family member who join this trip have happy moment and enjoy staying This time is our second stay in swissotel, we will stay again in this hotel for upcoming trip next year. Hope swissotel can give more discount facilities for member.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear wanet2015, I am extremely pleased to read that the whole family enjoyed your time at Swissotel Sydney. Could I suggest that you book in advance and take advantage of the discounts available. We look forward to welcome you and your family back on your next holiday. Kind regards Christian Hirt General Manager More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Lovely, helpful staff. Comfortable and clean. Beds and pillows very comfortable. Great location. We stayed on the Executive floor and the extras that come with that are excellent..lovely canapés and delicious breakfast !!

Review collected in partnership with Swissotel Hotels & Resorts

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear KarenL1968, Thank you very much for your comments relating to your recent stay at Swissotel Sydney. I was very pleased to read that you enjoyed your stay and the many facilities offered by the hotel. We look forward to welcoming you back when next you need a break in the city. Kind regards Christian Hirt General Manager More 

Main Beach
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Unfortunately, the Swissotel Sydney offers a highly uncomfortable experience. The pillows at this hotel are the size of logs and hard as a rock, making them almost impossible to sleep on. Imagine your head flexed forward at 90 degrees against a brick wall and you have your experience at the Swissotel. After recovering from a sleepless night, the experience only... More 

Review collected in partnership with Swissotel Hotels & Resorts

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear KLtrav, I was disappointed to read your comments relating to your recent stay at Swissotel Sydney. I was also disappointed to read that you were not made aware of the substantial pillow menu offered to guest upon request. The pillow menu allows our guests to select the pillow which suits their comfort level during their stay. I will speak... More 

Kingsley
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the hotel for 6 nights with 2 teenagers. Fabulous location, walking distance to Darling Harbour for evening strolls and meals (if you've got little ones check out the playground between Darling Harbour and the Chinese Garden, it's fabulous). A reasonable walk down to Circular Quay as well, taking in the buzz of the city. Local bus close... More 

Review collected in partnership with Swissotel Hotels & Resorts

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear A9502KKsimonb, Thank you very much for your comments on your recent stay at Swissotel Sydney. I an so pleased you found the hotel perfect for your week in Sydney and that the hotel location and it's facilities suited your requirements. We look forward to welcoming you back when next you are in Sydney. Kind regards Christian Hirt General Manager More 

Mactan
5 of 5 stars Reviewed 1 week ago NEW

Great hotel location directly in the CBD/ very well kept/ fastest check in and out, very professional and warm/ will return./ doorman located at roadside entrance very attentive, so when pulling into the roadside curb they are straight out to assist, very great

Review collected in partnership with Swissotel Hotels & Resorts

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Bathurst
5 of 5 stars Reviewed 1 week ago NEW

Stayed for our anniversary, was a great hotel. Room on corner of 21st floor, had a magnificent view out over Hyde Park and St Mary's, which made waking up nice. Could also see the base of Centrepoint Tower in foreground (not sure whether that's a positive). Staff were helpful and very welcoming. Only problem was arriving after 11pm (due to... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Jannali, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were lucky to find a package which suited our needs including parking and breakfast. We stayed in a twin room and the beds were large and very comfortable. We had dinner and asked if our dessert could be brought to our room after the concert, this was no problem would highly recommend this hotel.

Review collected in partnership with Swissotel Hotels & Resorts

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Yarrawonga, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights and found the location was great. Everything was within walking distance. The room was clean and bath great after a long day out and about. The staff were all very friendly and helpful. We did have a couple of issues one was the card for the power to the room would'nt work but the maintenance... More 

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Kingston
5 of 5 stars Reviewed 1 week ago

Very enjoyable school holiday trip location of hotel was very handy for shopping due to their location and hotel staff were very friendly and helpful and room was very clean and tidy and very suitable for my family of three

Review collected in partnership with Swissotel Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Room service(9)
  • Darling Harbour(5)
  • Star hotel(4)
  • Very good(4)
  • Friendly and helpful(3)
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