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Swissotel Sydney

#24 of 175 Hotels in Sydney
Certificate of Excellence
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Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
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Swissotel Sydney
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2,717 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
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  • English first
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Sydney, Australia
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed yesterday NEW

The city centre location of the Swissotel cannot be beaten in Sydney. Perfect location if you are relying on public transport from the airport and to explore the city. Step out of the door and you are in the middle of everything. Despite this we found the hotel to be very quiet, its built above the shopping centre so a... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have just spent 3 nights at this hotel on the Executive level. It was well worth paying a little more for all the extras one receives here. The breakfast was diverse & plentiful, in the evening the alcohol & food presented were certainly enough. The staff here in the lounge were excellent as were all the staff we encountered,... More 

Was this review helpful? Yes
Newcastle, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Friendly and helpful concierge staff, who arranged parking of my car quickly and had it ready to go upon departure. A comfortable, clean room which I found quiet. Hotel is in a great central location, especially if you are seeing a show at the State Theatre just across the room.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed yesterday NEW

Swissotel Sydney offers a wonderful location in the heart of the CBD. My mother and I stayed for a week in one of the premier twin rooms, and found it very comfortable being one of the more affordable five-star hotels with two double beds in the one room. Dinner at JPB is great, the buffet breakfast is amazing and the... More 

Was this review helpful? Yes
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Amber, Thank you for taking the time to write about your recent stay with us via trip advisor. We were very pleased to read your compliments about our newly refurbished rooms, our welcoming service, our breakfast buffet and the central location. We were sorry to learn that you had a bad experience with the room service and the steak... More 

Riyadh, Saudi Arabia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Swissotel hotel is in a very convenient location,a quality hotel for its brand and near the darling Barbour area ,which is happening area in this city,facilities in this hotel are very good,breakfast is buffet and with a variety and good taste with their friendly staff

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear alisword111, Thank you for your kind comments relating to your recent stay. I am glad to hear that you enjoyed our central location, our breakfast buffet and our friendly staff. We look forward to welcoming you back very soon. Kind regards Christian Hirt General Manager More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Apart from the cost of parking, this hotel was amazing, newly revamped, you had no idea you were in the heart of the city once inside. The location was great. The beds and room were amazing, by far the best place I've stayed in Sydney.

Was this review helpful? Yes
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Forstergirl, Thank you for your kind comments relating to your recent stay with us. We were so happy and proud to read that our hotel is the best place you have stayed in Sydney. We hope we are able to welcome you back to Swissotel Sydney very soon. Kind regards Christian Hirt General Manager More 

Adelaide, South Australia, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The doorman had my my bags out of the taxi before I had even stepped out, which really set the tone for the whole stay. The room was full of quality fittings, nice and quiet with a great view of Centrepoint Tower. The wifi was quick and easy to log onto. When I needed to find a restaurant or supermarket... More 

Was this review helpful? Yes
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Tom, Thank you for taking the time to write these compliments on Trip Advisor! We are glad to hear that you had a fantastic time in our hotel thanks to our welcoming staff and the breakfast buffet that you enjoyed. We look forward to welcoming you back to the Swissotel Sydney in the hopefully not too distant future. Kind... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My partner and I chose this hotel as it was central to everything we wanted to do. We were in walking distance to Darling Harbour, Westfield and the QVB. The hotel was perfect for what we wanted. Clean and friendly staff. Especially the men on the entry, wonderful.

Was this review helpful? Yes 1
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Emma, I was pleased to read your review relating to your stay. I am extremely glad that you found the location of the hotel suited your needs, I certainly agree that we are in walking distance to Darling Harbour, Westfield and the QVB. I hope we are able to welcome you back to Swissotel Sydney very soon. Kind regards... More 

Adelaide, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Friendly, quiet, clean and recently refurbished this hotel is where the action is....Market Street Sydney. A great place to stay. Unfortunately I only had 2 nights but could have stayed for many more. You know you're on a great hotel when you feel right at home and the service is fantastic but not over the top. Great area for shopping... More 

Was this review helpful? Yes 1
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Margo5000, How delightful it is to read your review! We would like to thank you for your kind comments. I was pleased to read that you felt like home in our hotel and you think it is a great place to stay. We look forward to welcoming you back to Swissotel Sydney very soon. Kind regards Christian Hirt General... More 

Wellington
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Re-visited Swissotel after a visit a year ago that left me impressed with the service but feeling it needed an interior overhaul. Luckily this has occurred - and what a change it has made. Stylish, tastefully decorated rooms, great service and a fantastically central location (esp for those keen to shop)!. Recommend to all.

Was this review helpful? Yes
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear SKinley, Thank you for your kind comments relating to your recent stay with us on Trip Advisor. We are very happy to learn that you liked our newly refurbished rooms, but also the quality of service and the central location. We would like to thank you for the recommendation to fellow travelers. We look forward to welcoming you back... More 

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