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Swissotel Sydney

#23 of 185 Hotels in Sydney
Certificate of Excellence
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Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
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Swissotel Sydney
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Swissotel Sydney
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2,544 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
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Jakarta
1 review
5 of 5 stars Reviewed yesterday NEW

the swissotel sydney location is perfect for city experience, walking distance to shopping mall and many shops, st.mary church, etc. staffs were excellent and very attentive. would recommend the hotel to anyone

Review collected in partnership with Swissotel Hotels & Resorts

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Gowrie
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked here for a weekend away to celebrate a birthday. Having booked through our travel agent who made comment of this on the reservation, we arrived to a lovely cake in our room. A very thoughtful touch. However the perfection of this hotel started when we arrived. Greeted at our car by Mark, he was the first of all... More 

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Outstanding property Newly decorated, rooms very spacious very comfortable for 2 adults and 2 children. Quiet clean and great location The breakfast option was very well priced and a great selection for all the family

Review collected in partnership with Swissotel Hotels & Resorts

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Adelaide, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I will start with the biggest positive of this hotel, its location. Right in the middle of it all, near Zara, Westfield and the main shopping area. Definitely great location. Also, the young doorman that greeted us was nice, and really helpful when we asked for directions and assistance. We paid quite a bit for this hotel (I think around... More 

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SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Kimberley, Thank you very much for your feedback and the review on Trip Advisor. We do apologize that your expectations were not met during your stay. You are right, our rooms are currently being refurbished and it will be all finished by the end of June. We hope you were able to enjoy your time thanks to all the... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Checked in just after 2.00pm - Only two staff members on front dest assisting with line up. Slow but room allocated without incident. Staff grooming poor male unshaven. Stayed in newly refurbished executive room on top floor, rom was really good, large corner bathroom, clean, modern with good internet. Executive Lounge - Don't waste your money here. Evening - City... More 

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear BLBBLB, Thank you for taking the time to write about your recent stay with us via trip advisor. We are sorry to learn that your experience wasn't to your liking. Your valuable feedbacks are highly appreciated and please rest assured that we will continuously make our best efforts for improvements. We truly hope that we can serve you again... More 

Tamworth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The place to stay in Sydney for location,it is clean, comfortable, amenities are excellent and we found the employees to very helpful and attentive at all times food and beverage were also excellent..

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Chris, Thank you for your kind comments relating to your recent stay, especially those about our staff and the quality of the food and beverages. We look forward to welcoming you back very soon. Kind regards Christian Hirt More 

Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I spent the Easter break at the Swissotel. The location was perfect. Walking distance from QV building, Darling Harbour, the Opera House, Botanic Gardens, Circular Quay and the Rocks area. The hotel itself was attractively decorated, the staff pleasant and helpful and the restaurant provided us with a delicious and reasonably priced meal one rainy evening. We... More 

Was this review helpful? Yes 1
SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Vicki, We would sincerely like to thank you for taking the time to write these compliments on Trip Advisor! We are particularly pleased to read your comments on the rooms, the quality of the food and the service. We are very happy to hear that you will be back and we look forward to seeing you on your next... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Extremely helpful, friendly & couteous staff. Great location. Modern decor & a high level of cleanliness. Buffet breakfast was a massive range of great food. First time & the Swissotel & highly recommended !!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Gymea
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Swissotel hotel was in the perfect location for our stay, great hotel, the staff were great as was the decore of the rooms, lobby and restaurants pool and spa were great and the staff there were helpful Will be staying there next time we stay in the city.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear Stephen, Thank you very much for your feedback and the review on Trip Advisor. We are happy to hear that you really enjoyed the quality of service we are striving to provide and that you liked the decoration of the rooms, lobby, restaurants pool and spa. We look forward to welcoming you back to Swissotel Sydney very soon. Kind... More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent two nights with our toddler and expectations were highly exceeded. A stylish hotel, tastefully renovated and superb location (unless harbourside/views are preferred). Service was consistently impressive, especially from the Concierge and breakfast teams. Most introduced themselves which was a nice touch. Check-in was efficient despite our arrival at peak Sunday check out time. The accommodation room was very well... More 

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SwissotelSydney S, General Manager at Swissotel Sydney, responded to this review

Dear TST_Girl , Thank you for taking the time to write about your recent stay with us via trip advisor. We are happy to read that your expectations were highly exceeded, especially since you stayed with your toddler. We do our best to welcome parents with kids and babies. We look forward to welcoming you back to Swissotel Sydney very... More 

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