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Swissotel Sydney

5.0 of 5 Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
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Certificate of Excellence 2014
Swissotel Sydney
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Swissotel Sydney
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2,401 reviews from our community

Traveler rating
    1,170
    773
    286
    103
    69
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562
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488
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

value for money , well trained service staff , walking distance to shopping area and transport links, facilities in hotel are well maintained. Rooms are very clean and modern. Good internet in room and hotel lobby

Review collected in partnership with Swissotel Hotels & Resorts

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I got a last minute deal here as I needed a hotel in Sydney and came by this place (paid around $130 USD a night for 4 nights). Great service, staff and rooms. The beds were ridiculously comfortable and the large bathrooms were great. The central location and access to the subway is also a big plus. Will stay here... More 

Was this review helpful? Yes 1
saskatchewan Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel was very challenging to locate. We had a car and a GPS but couldn't get the car in front. The signage is very poor. After not being able to pull up in front we drove our car to the rent car drop off. We decided to walk thinking it would be easier. Even standing across the street we... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have stayed a total of 4 times at the Sydney Swissotel, but sadly this will be our last. We wanted a romantic weekend escape. The first problem was that I left it late before booking and we ended up paying almost $100 more by not locking in a room until 4 days after I first looked. The disappointment continued... More 

Was this review helpful? Yes 1
Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed in Swissotel twice in the last 12 months. In fact I have stayed in the hotel when it was called Merchant Court Hotel many years ago. The staff are very polite, helpful and gave excellent service. Absolutely no negative comments on my entire stay.

Review collected in partnership with Swissotel Hotels & Resorts

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Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Swissotel and were blown away by the service. Not a cheap getaway, but by far the most pampered we have ever felt. Every bit of what a 5 star hotel should be. The executive lounge gives a full breakfast, light lunch and cakes and then a true happy hour in the evening. Best service ever!!

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

i had not stayed here for a couple of years. It was really good and has maintained its high standard. The only disappointment is the executive lounge has been relocated to the 9 th floor. Just don't take an Exe room not worth it now

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed 3 nights at the Swissotel for our 29th wedding anniversary and it was very pleasant. The locations was good close to all the attractions we wanted to visit. Clifford and Andrew were very helpful. Was a pleasant greeting at the door. We would definitely stay again.

Review collected in partnership with Swissotel Hotels & Resorts

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Byron Bay
Top Contributor
80 reviews 80 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel - perfect location to everything I needed. Good location for the business trip, and perfect for shopping and eating! Best located hotel for my needs. Was a bit pricey though - did stay over a weekend (Saturday & Sunday) so thought it could have been a bit lower, at least for the Sunday night. In fairness though, the... More 

Was this review helpful? Yes
SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear 288djangos, Thank you for your comments on your recent stay. I am glad you enjoyed the hotel location and that you made the best of our proximity to surrounding shops and restaurants. I am extremely pleased to read that our staff, including those in training, were able to offer support when you required assistance however I am disappointed to... More 

Auckland, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This hotel has to be in the best location for anyone looking for a good corporate hotel; however on this stay did not find it up to its usual standard. Perhaps a change in staff has created this ..Porters, concierges always brilliant; but there has been a big turnover in the front office and the passion and friendliness is not... More 

Was this review helpful? Yes
SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear daisydog707, I was disappointed to read your comments relating to your recent stay. Although we have seen a change in some staff at the front desk recently, I can guarantee you, the passion and friendliness should always be there. Please allow me to personally look into this. I have read your comment regarding the room I am pleased to... More 

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Additional Information about Swissotel Sydney

Address: Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Sydney 5*
Number of rooms: 369
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Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Hotel Sydney
Sydney Swissotel Hotel
Hotel Style:
#9 Spa Hotel in Sydney
#21 Family Hotel in Sydney
#21 Luxury Hotel in Sydney
#26 Romantic Hotel in Sydney
#40 Business Hotel in Sydney

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