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Swissotel Sydney

5.0 of 5
68 Market St, Sydney, New South Wales 2000, Australia
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Swissotel Sydney
Ranked #31 of 189 hotels in Sydney
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1,136 reviews from our community

Traveler rating
    507
    370
    159
    60
    40
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Families
209
 
Couples
406
 
Solo
99
 
Business
230
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dubai
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

This is a very nice hotel and great base to discover the great city of Sydney. The hotel lobby is not located on street level, but that is not a problem though, the porters will always be ready to help you with the luggage. The hotel room we had was quite big as we were a family of four. The... More

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London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW via mobile

I booked a club room, v comfortable bed, great view. Slightly dated in style. Good service & choice of breakfast in club lounge. Concierge v attentive. Perhaps more toiletries available but I am sure a call to reception & they would have provided.

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Margaret River
1 review
3 of 5 stars Reviewed May 15, 2013 NEW

Meh, nothing special and the rooms are becoming dated. Staff need training in professionalism and customer service. Not bad, but could have been better. Good thing.... its location! ............................

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Review collected in partnership with Swissotel

Chatswood
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013 NEW

I stayed at Swissotel Sydney for a night on 11 May 2013 with my husband and 4 yo daughter as we're attending a wedding in town and thought it'd be easier than trying to go back home late at night. This is our first stay at Swissotel Sydney and we have had a nice experience from the moment we arrived... More

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Review collected in partnership with Swissotel

SSYSwissotel, Manager at Swissotel Sydney, responded to this review
May 16, 2013

Dear Guest, Thank you for taking the time to provide us with your great feedback. It certainly sounds like you and your family enjoyed your stay with us. Thank you for letting us know about the lighting in your rooms, this is something that we will certainly look into. I look forward to welcoming you all back to the hotel... More

Tamworth, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW via mobile

It is unusual for me to sleep well at a hotel, but the comfy beds here gave me two excellent nights' sleep. Such a small thing but it contributed in no small way to the success of a very hectic weekend! The mid city location was another plus- after a strenuous bout of retail therapy I could drop my parcels... More

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See 4 more reviews by morewindOZ for Sydney
SSYSwissotel, General Manager at Swissotel Sydney, responded to this review
May 15, 2013

Dear Guest, Thank you for sharing your experience at our hotel, it is wonderful to know that you had a great time whilst staying with us. I must agree, the beds are very comfy and that really does make a difference in ensuring a good night’s sleep. Do make sure you contact our Reservations department directly in the future when... More

Al Khobar
1 review
5 of 5 stars Reviewed May 14, 2013 NEW

Really amazing, I liked it good location good service And Sydney was the best of all I really wish to go again it was unforgettable trip Wish you all go to the same hotel I was there for honeymoon llllllll

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Review collected in partnership with Swissotel

East Ryde
1 review
5 of 5 stars Reviewed May 14, 2013 NEW

Our stay at Swissotel Sydney was very enjoyable. The room was lovely with comfortable beds and all necessary services. The staff are very professional and friendly and most of all acknowledge customers. We would definately stay again.

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Review collected in partnership with Swissotel

Mendoza
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013 NEW

Best location in Sidney. Excellent service, rooms very confortable and impeccable cleaning service. Very good relation between rate and product. Tea and Coffee machine service and also very good Mini Bar items. Big and conformable elevators, corridors and Public Areas. Congratulations !

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Richmond NSW
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 12, 2013

My family & I Have stayed in the Swissotel, Sydney, 3 times. The rooms are generous. The hotel itself is classy & sophisticated! Dining is fabulous. Swissotel is located centrally, right next to department store, Myer. Ideal for singles, families, international visitors & business clients. Staff are extremely warming and welcoming who go out of their way to cater to... More

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review
May 13, 2013

Dear Guest, Thank you for your positive feedback and mentioning the facilities your enjoyed most. We are so happy to know you had a great stay and look forward to welcoming you back soon! Warmest Regards, Christian Hirt Interim General Manager More

Melbourne
Top Contributor
90 reviews 90 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 12, 2013

My previous review was based on two nights back in January 2013. This one is based on 19 additional nights. The rooms are fine; the food is fine; the location is fine; but service needs to improve. Depending on availability of rooms, my client's travel agent books me in an Executive Club level or an ordinary level each week for... More

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See 5 more reviews by trainsem for Sydney
SSYSwissotel, General Manager at Swissotel Sydney, responded to this review
May 13, 2013

Dear Guest, Thank you for providing us with your valuable feedback. All of your comments and concerns will certainly be passed on to the relevant staff to ensure your stay is kept consistent and hassle free. The Maintenance issues that you mentioned above have been noted and we are currently looking into them. Look forward to your next visit with... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Darling Harbour(35)
  • Room service(31)
  • Star hotel(21)
  • Very good(13)
  • Great location(9)
  • Circular quay(8)
  • Friendly and helpful(7)
  • Pitt st Mall(6)
  • Opera house(6)
  • Buffet breakfast(4)

Additional Information about Swissotel Sydney

Address: 68 Market St, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotels in Sydney
#29 Luxury Hotels in Sydney
#42 Business Hotels in Sydney
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Swissotel Sydney enjoys prime location in the heart of the city centre, appealing to discerning business and leisure travellers. The deluxe 5-star hotel features 359 luxurious rooms and suites, a new exclusive Executive Lounge, two newly renovated stylish food and beverage outlets, extensive renovated conference and banquet facilities, and relaxing recreational and fitness facilities. ... more   less 
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Also Known As:
Swissotel Sydney Hotel Sydney
Swissotel Sydney Hotel
Swissotel Hotel Sydney
Sydney Swissotel Hotel

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Swissotel Sydney
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