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Swissotel Sydney

#25 of 184 Hotels in Sydney
Certificate of Excellence
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Level 8 | 68 Market Street, Sydney, New South Wales 2000, Australia
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Swissotel Sydney
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Swissotel Sydney
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2,451 reviews from our community

Traveler rating
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    292
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    71
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • All months
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    (626)
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    (642)
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    (546)
  • Dec-Feb only
    (637)
All months
Forster
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed there in February and found it to be very good. Greeted at the door, suitcases attended to from the car. Their pool is a rooftop pool which was great and it was a reasonable temperature. Prime position, great for shopping in the CBD. Only one little gripe, they did not honour the Booking Reservation we had when we... More 

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Auckland, New Zealand
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

First thing I arrive at the main entrance of Swissotel, I was greeted by baggage handlers who offered to help me to carry my luggage and then check for my room. I was then sent to 8th floor lobby for check in, I was a few hours early but they said my room was ready so I entered and the... More 

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very classy and modern hotel. Nice fresh, new modern design and rooms. Front desk and concierge in particular very friendly. Great location for shops and restaurants. Would stay again and recommend for any kind of traveller

Review collected in partnership with Swissotel Hotels & Resorts

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Kansas City
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Swissotel Sydney for about a month on business and had a fantastic stay. The hotel is in a prime location close to some amazing shopping and just a short walk to Darling Harbour and the Sydney Opera House. The staff are really what make this hotel, everyone really goes out of their way to ensure that... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Battddy Point
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and tidy and in a fantastic location in the heart of Sydney, the service was friendly and helpful. Being in the CBD it is very close for shopping with all the leading shops within a block.

Review collected in partnership with Swissotel Hotels & Resorts

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Port Augusta, Australia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed at the swissotel sydney in march 2015 and it was wonderful. couldnt have asked for a better located hotel. the rooms are beautiful and clean. the door staff were good as well as reception staff. it was conveinent to all the shopping areas, and across the road from the old state theatre. We had a girls weekend there... More 

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I came to Sydney for a conference. Brought my wife over with my daughter and mother-in law and we all had such a great time. Staff were friendly and always welcoming + accommodating. Room was great. Location was perfect. Very centrally located with great shops next door. Breakfast was fantastic with supper friendly staff. Would have no hesitations staying here... More 

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear DrPJR33, I am extremely pleased to read your comments relating to your recent stay with your family. Our central Sydney CBD location is indeed an great advantage and a benefit to our guests - I am glad you thought it perfect. I am particularly pleased to read your comments regarding our staff - this is great appreciated. I look... More 

Brisbane, Australia
Top Contributor
128 reviews 128 reviews
76 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently my wife and I had the weekend at this property and we really enjoyed it. First of all was the location which is city central and although a very understated entry it was easy to access with very cheery and helpful doormen. On checking in we were upgraded at no charge as our room was not ready. We were... More 

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear Muruk, Thank you very much for your kind comments. I am very pleased you enjoyed your stay with us and pleased that the Executive Suite was to your expectations. I am disappointed that your experience in Crossroads Bar was not to our usual high standard and will personally look into this. I hope that we have the opportunity to... More 

Lapulapu City Cebu
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 2 weeks on a business trip. Location is perfect as it is right at the heart of city. Tourist spots, supermarkets, restaurants, etc are all within a walking distance. Staff are super friendly and accomodating. My flight was earlier than the check in time but they were able to accomodate and let me use their spa... More 

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear iamsheing, Thank you very much for your kind comments relating to your recent business stay. I am very pleased that the location was perfect for your needs, our central Sydney CBD location is certainly a benefit to our guests. I was particularly pleased to read your comments relating to our staff and their friendliness, this is indeed gratifying. We... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

Check in was 3pm. Our room wasn't ready until 4.30pm which I think is l ate for the amount they charge. Our room was right next to the elevators so you could hear the elevator going up and down. When we got back to the room at night the airconditioner in the room was really loud. It either had to... More 

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SSYSwissotel, General Manager at Swissotel Sydney, responded to this review

Dear Gina H, Thanks you for your comments relating to your recent stay. I was disappointed to read that you did not enjoy your room and trust you made the front desk aware of the air conditioning during your stay. I am pleased to advise you that the hotel is currently undertaking a substantial enhancement program which will eliminate any... More 

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