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InterContinental Sydney

#19 of 175 Hotels in Sydney
Certificate of Excellence
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117 Macquarie Street, Sydney, New South Wales 2000, Australia
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InterContinental Sydney
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InterContinental Sydney
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2,590 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our stay at the InterContinental earlier this month. The room was nice, but it and the bathroom were rather small and outdated feeling. As rewards members, we had the hotel breakfast buffet included for free each morning and it was amazing! So many delicious options. However, it would normally be pretty expensive and I don't think we'd have... More 

Was this review helpful? Yes 1
Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located in a perfect location easy to walk to the harbor, Circular Quay, Opera House, shops, or stroll over to The Rocks district for dinner. With great rooms, great views (especially the club lounge and higher up rooms), and having excellent service you will enjoy all Sydney has to offer by staying here. The breakfast is very... More 

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Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Rick M, I would like to take this opportunity to thank you for your generous feedback, tips and for choosing InterContinental Sydney on your recent stay. We are very lucky indeed to be in such an iconic location for a better convenience to our guests. Thank you for letting us know that you took comfort whilst in our care... More 

Melbourne, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for two nights whilst in town for a business trip and overall had a very pleasant stay. The staff were all excellent, both check in and check out staff were friendly, efficient and helpful. My boss also spoke very highly of the concierge who helped us get a reservation in a very good local restaurant on short notice.... More 

Was this review helpful? Yes 2
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Readz_in_Melbs, Thank you for your great review! We are so glad you enjoyed your recent stay 2 night business stay with us, and that you had the opportunity to enjoy the Harbour Bridge view from your room. I am extremely pleased to read that we have been able to make this experience a memorable one right from your arrival... More 

Auckland, New Zealand
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here quite a few times now and I still really like the location and just love the club lounge. It has the best view in Sydney. They have given it a small revamp, so that it doesn't look quite so tired and worn which is timely, but I would really like to see a complete overhaul to... More 

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Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear starrf1re, As an InterContinental Hotels & Resorts Platinum Ambassador, many thanks for your continued loyalty! We strive to achieve excellence on every level, therefore to learn that you enjoyed your stay and that it was made most memorable by your Club InterContinental experience, is our best motivation to continue aiming higher. We are most delighted to learn that you... More 

Singapore, Singapore
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visited over a weekend during a business trip, and I was very impressed with the Intercontinental Sydney. The lobby has enclosed some older architecture and has a great feel about it. The rooms are very comfortable and the higher floor rooms get great views. It is conveniently located for Circulat Quay, The Operal House, The Rocks and the City... More 

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Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Mark R, Many thanks for your great feedback about how you were impressed with our hotel. It is our aim to make each guest feel truly welcome and for our hotel to be a place of true warmth, comfort and hospitality. So glad we were able to do just that. Your compliments have been shared with our team and... More 

Sydney
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed on a Saturday night and stayed in a eastern harbour view room. It was a great place to stay and relax. It is a great location and an easy walk to circular quay. The staff and service was outstanding. We had a great stay and would highly recommend this lovely hotel.

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear CherylcSydney, Thank you for sharing your review, we are thrilled we could assist in making your stay with us comfortable in one of our Eastern Harbour view rooms! Thank you also for your comments in recognition of our colleagues and the service that they provided, I will take great pleasure in sharing it with our team, no doubt your... More 

Atlanta, Georgia
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First, I want to say, the staff here was excellent. They were warm, knowledgeable, and efficient at their jobs. Everything the staff had control over was first-class. Now for the rest... we stayed here with points and my spouse is a club member. This status provided nothing except for a room. At other chains this status grants us a room... More 

Was this review helpful? Yes 1
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Luv2Travel6, Thank you for taking the time to share your experience of your recent visits to InterContinental Sydney. I am pleased that we were able to provide you with a personalised and knowledgeable experience - we do strive to achieve excellent guest experiences and appreciate you sharing this with us. As an IHG Rewards Club member, we do thank... More 

Sydney, Australia
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night only. The room was tidy but nothing sensational. Mini bar overpriced. The bathrooms require updating and had mould in the grout. The bed was uncomfortable. Received a bill for accommodation which had already been paid for (this was fixed straight away when brought to their attention). Staff were friendly but I would try the... More 

Was this review helpful? Yes 1
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear travel_me_happy99, Thank you for your feedback following your recent stay at InterContinental Sydney. We are pleased that you chose to stay with us during your visit to Sydney. Your experience is very important to us, so with this in mind, please be assured we have reviewed all your stay feedback and taken on board your comments to improve our... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

20 mins from Airport, friendly staff at reception. Room spacious and spotlessly clean, fab view over bay and Botanic gardens. Breakfast AMAZING so much to choose from. Staff in dinning room were excellent, could not do enough to help you. Concierge v good, recommend a couple of restaurants which were first class. Only problem was checking in staff mixed up... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Ssdaz, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Sydney. Your kind comments about the hotel and our colleagues are highly appreciated and I am delighted to learn that we were able to leave a positive impression on your stay particularly of your breakfast experience and interaction with our... More 

Sussex Inlet, Australia
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed last friday (17th) for our usual July visit and were very pleased to get a room on the 23rd floor overlooking both Opera House and Harbour Bridge and while we enjoyed our stay there were a few quibbles I found a wee bit distressing. One was on arrival, when the staff member on duty to assist us from... More 

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