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InterContinental Sydney

#19 of 177 Hotels in Sydney
Certificate of Excellence
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117 Macquarie Street, Sydney, New South Wales 2000, Australia
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1 room 1 guest
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InterContinental Sydney
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2,661 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (812)
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Hong Kong, China
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were returning to stay at the Intercontinental Sydney about a year after our last visit. The location is fantastic however this time we were very disappointed. On the Saturday evening when we were being charged $700 for the night were noticed holes in the sheets. The holes were obvious wear and tear of old bedding. For a five star... More 

Was this review helpful? Yes 1
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Gen I, I would like to take this opportunity to thank you for your feedback that you left after staying with us at InterContinental Sydney. Unfortunately your experience was not to our usual standards and for this reason we'll be reaching out to you privately so that we can further follow up on your feedback to continue to improve... More 

Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's not every day that you can afford to stay in a luxurious hotel like this one. If you are looking for somewhere special to go for the night, this hotel is gorgeous, in a good location right near the harbour and the staff are great. We were lucky enough to get access to their executive lounge which has a... More 

Was this review helpful? Yes 1
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Graybeardswife, We are so thrilled to know that you had a most luxurious experience at InterContinental Sydney! Our Club InterContinental lounge is a highlight amongst many of our guests and as you mentioned, an absolutely perfect way to take in the sweeping Sydney Harbour views - whether it be for an early morning breakfast to see the sunrise or... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 4 nights in a two room suite on the 24th floor, a bit of luxury at the end of our time in Australia. Our room had 2 double beds which was fine for our family of 4 plus a sitting room with a great view of the harbour bridge. The hotel is very central a 5 minute walk... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Tanya C, Our team are thrilled to know that you had a wonderful end to your Australian adventure with your family here at the InterContinental Sydney. To read that it was memorable for all the right reasons and that in particular the insider tips provided by our Concierge team were very helpful - is great to hear! Thank you... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

After 6 nights in Victoria we based ourselves at the InterContinental for the last week of our fortnights holiday and couldn't have picked a better hotel or location. Rooms were spacious, comfortable and appeared recently renovated. Breakfast was a great selection with lots of nice touches like unusual local yoghurt combinations and fruit variety. But what really made the hotel... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Andrew S, I would like to take this opportunity to thank you for your feedback that you left after staying with us at InterContinental Sydney. It is always refreshing to receive positive comments and I have shared your feedback with all of our teams. We do pride ourselves in providing the best service possible and understand that every guest... More 

Beijing, China
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

There are some little details that fall short what I normally experience when I stay at the Intercon. I won't go into details, but I will look for other hotels to stay at for our next visit to Sydney.

Was this review helpful? Yes 1
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Lagavulin16, Thank you for writing a review about your stay at the InterContinental Sydney. It is disappointing to read that we fell short of your expectations. As we do highly appreciate our guests’ comments as they help us to improve, we will be reaching out to you privately so that we can engage with you to find out further... More 

Seattle, Washington
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in early August with our family for 5 nights. What a complete pleasure it was! We purchased the club access and truly experienced one of the best services amongst the Intercontinental brands. We stay at most inter continentals in the North American region and Sydney hotel has something worthy of bragging. The check-in was smooth, the concierge... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear born_to_travel55, Thank you for choosing to stay with us for 5 nights with your family on what sounded like a most enjoyable visit to our city! It is always a privilege to hear great feedback from our guests. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go... More 

Sydney, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you are staying at the hotel, the Supper Club after 9pm is a must do. Brilliant in the mood music, excellent cocktails, champagne, and wine and ambience 2nd to none. The staff are fantastic and words cannot describe the view from top floor of the hotel.

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Dizzyonholiday, We are thrilled that you have taken a moment to let us know of your Club InterContinental Supper Club experience! As you said, Supper Club is a 'must do' ! With a truly breathtaking view from Sydney’s highest balcony bar, it is a perfect way to enjoy a night of luxury whilst the lights are low, conversation is... More 

Maitland, Australia
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in room 1225 and the view was amazing - straight to the harbour bridge. Even though the hotel did nothing to recognise our wedding anniversary, failed to put the requested (and to be charged to us..) champagne in the room, and did not have our daughter's rollaway in til a couple of hours later despite it being clear... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Johann Nicola S, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Sydney. I am delighted that you enjoyed the service provided by our team of colleagues in the Cortile and Cafe Opera as well as the Sydney Harbour Bridge view from your room - it is such a wonderful... More 

Melbourne
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For over 20 years the Intercontinental has been one of my favourites in Sydney. Back then I was there often, but since retiring I only do Sydney once a year, and like to try a variety of hotels. So it was about 15 years since my last visit. A very enjoyable stay on 22nd floor, with comfortable bed, and unobtrusive... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear BishopOfMelbourne, Many thanks for your heart warming review! It is memorable stories like these, that when we come across them, make us reflect on our rich history that we are so proudly known for. To know that we have had the pleasure of welcoming you and for being a Sydney favourite of yours for 20 years is truly wonderful... More 

Sydney Australia
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were attending a concert at the opera house and wanted to avoid transport issues. It is well located for that. Checkin was busy but as I was a frequent stayer we jumped the queue and were made to feel very welcome. We had a booking for a low city floor and were upgraded to a high floor corner which... More 

Was this review helpful? Yes
Interconsydney, General Manager at InterContinental Sydney, responded to this review

Dear Chris C, Many thanks for your kind review of your recent stay with us. It is our greatest pleasure to learn that you choose to return to us - thank you for your continued loyalty. We have shared your compliments about your in room dining experience in particular with our Food & Beverage teams and they are delighted to... More 

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